MH - App INSTRUCTION MANUAL Kawasaki, Bosch Rexroth, Hydromatik and Brueninghaus
DIFFER TO BE BETTER
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The MH-App is the easiest way to quickly order spare parts using your computer or tablet. The MH-App is the easiest and quickest way to receive quotes and order your spare parts. This means that you can now quote your customer in a matter of minutes. This manual will help you navigate through the MH-App. If you do not have a Login Code, you can request for one (conditions available on request). To view real time pricing, you must have a MH Login Code. The Login Code consists of a Customer ID and a Password. If you try to refresh your browser while browsing for spare parts, you will be re-directed to the login screen.
Frequently Used MH-App Icons: Green Dot: this part is in stock at MH Hydraulics
Orange Dot: this part has a delivery time of approx. 2 weeks Indicates that this assembly has more detailed drawings Click to see contents of this assembly Go back to main exploded view Click to add part to your shopping cart Speak to a human for assistance Click to view your Shopping Cart / Inquiry list
(only for tablet 7” or larger screen) Page 2 of 14
Step By Step Instructions :
• •
Start your Internet browser and go to: products.mh.nl Select the product brand: Bosch Rexroth or Kawasaki - For Bosch Rexroth you can choose MH Genuine parts or Original parts. - For Kawasaki you can only choose Original parts.
The MH-App has 3 options: A. If you know the part numbers, you can ‘search directly by part number’, inquire and order.
B. If you don’t know the part numbers, you can search parts by pump or motor type.
C. If you have a login code, your pricing and discount level will be shown automatically and you can order spare parts directly on the MH-App.
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A. If you know the part numbers, you can ‘search directly by part number’, inquire and order.
A-1. Start your Internet browser and go to: products.mh.nl On the top of the page, click on “login”.
A-2. Fill in your Customer Number and enter your Password.
A-3.
If you know your part numbers, go to the left side of the page and choose “inquiry by part number”.
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A-4. You can enter a part number on each line. After each part number you can click on “enter” to go to the next line. You can also copy-paste your data from an existing excel sheet into this field.
A-5. Click on “add to quick inquiry” at the bottom of the page.
A-6. The next page will display the description of the parts. If available, you can select Genuine MH or Original parts under the header “TYPE”. If you have added all required parts, please click on “Add To Inquiry List”. Page 5 of 14
A-7.
On this page you will find a summary of your requested parts. Now, you can manually adjust the quantity as needed.
A-8.
After you have adjusted the quantities, go to the bottom of the page and to fill in your contact information. If you are not logged in, click on “ Send Inquiry List”. Your inquiry will be sent directly to our sales department and a quotation will be forwarded to you by email within one business day. If you are logged in, proceed to C-5
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B. If you don’t know the part numbers, you can search parts by pump or motor type. • • •
Start your Internet browser and go to: products.mh.nl Select the product brand: Bosch Rexroth or Kawasaki Using the side menu, please select your product
B-1.
For example: Select “Pump”
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B-2. Select required pump family.
B-3. You can now specify the required pump, in order to track the complete pump model code.
B-4. The information page for your chosen unit will now appear. Select whether you would like to inquire/order : spare parts, overhauled units or a request for repair. Manually adjust the quantity as needed. You can now add the following parts to your shopping cart:
- Seal Kit Complete - Rotary Group - Bearing Kit
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B-5.
To access the complete exploded view, click on “View All Spare Parts” at the bottom of the page.
B-6. Use the exploded view of the complete pump, to select individual parts. On the top right side of the page, tick if you would like to see stocks of: - Genuine MH parts - Original parts - Both
Click on to view an exploded view of the selected part.
B-7.
Use
to go back to the main exploded view.
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B-8. Manually adjust the quantity as needed. Use Cart.
to add this item to your Shopping
B-9 If both the MH Genuine part and the Original part are in stock, select your preference. This selected part will be automatically added to your Shopping Cart. If you do not see this pop-up window, click on “Inquiry List” to confirm the type of selected part.
B-10 View your selections on this page. Manually adjust the quantity or delete parts as required.
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B-11
If you manually amended your list, please click on “ here” to refresh the page and receive an updated list.
B-12. Your inquiry will be sent directly to our sales department and a quotation will be forwarded to you within one business day. If you do not have a login code, please enter your data in the information form to enable us to send you our quote by email.
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C. If you have a Login Code, your pricing and discount level will be shown automatically and you can order spare parts directly on the MH-App. If you do not have a Login Code, you can request for one (conditions available on request). To view real time pricing, you must have a MH Login Code. The Login Code consists of a Customer ID and a Password. You will receive your login code within one working day.
C-1. Start your Internet browser and go to: products.mh.nl On the top of the page, you can click on “Login”.
C-2. Fill in your e-mail address or Customer Number and enter your Password.
C-3.
Click on “My machines” to add and view all the machines in your fleet Click on “Inquiry requests” to view your past inquiries. Click on “Repair requests” to find your past requests for repair.
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C-4. If you have part numbers, go to A-3 until A-7 in this manual and then proceed to C-5.
If you don’t have part numbers, go to B-1 until B-11 in this manual and then proceed to C-5.
C-5. If all parts are in stock and all prices are known, click on “Send Order” on the bottom of the page. Your order will be sent directly to our sales department and you will receive the order confirmation by e-mail. If parts are not in stock, or if some prices are not known, you will see the button “Send Inquiry”. Click on this and our sales department will send you a quotation for the requested parts.
C-6. This page confirms if your order/inquiry has been successfully sent.
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Versie 1 - 02
MH Hydraulics BV Edisonweg 12 3208 KB Spijkenisse (Rotterdam) The Netherlands P +31 (0)181 692666 F +31 (0)181 616906 E sales@mh.nl MH Hydraulics FZE Sharjah Airport Saif Zone Building A3-016 UAE P +971 6 5489088 MH Hydraulics GMBH Am Hang 3 D-85247 Oberroth M +49 151 626 17548 T +49 (0) 8138 6977501 MH Hydraulics SG 124 Tuas South Avenue 2 637167 Singapore P +65 6794 4462 M +65 9648 8884
www.mh.nl Formerly known as
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