CREDIT CARD PROCESSING TIPS

As a small business owner, it’s important to stay on top of payment industry regulations and trends to ensure smooth transactions and protect yourself from fraud. Here are some key tips for MRA members to keep in mind:

• Review the 2022 Payment Card Transaction form 1099-K for accuracy, and contact customer service if any changes need to be made.

• If a customer’s credit card doesn’t process, ask for another form of payment to avoid delays.

• Be sure to call customer service if you receive any error messages while processing a credit card transaction to avoid duplicate processing. 800.563.5981, option #2.

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• Keep in mind that pin-based debit transactions cannot be voided or reversed, so you’ll need to process a credit card refund instead.

In addition to these general tips, it’s important to take steps to protect your business from fraud. With an industrywide rise in fraudulent online card testing activity, we highly recommend enabling fraud controls and CAPTCHA on your online payment system to help prevent this type of activity.

Finally, don’t forget about data security compliance. As a small business owner, you are required to complete an annual PCI Self-Assessment Questionnaire to verify that your business is PCI compliant.

You will receive a reminder email from TSYS or Sysnet Global Solutions, or you can visit http://pcicez.gpndi.com/ safemaker/login/portal to begin the questionnaire.

If you have any questions or need help with any of these tips, please don’t hesitate to contact our team of payment professionals at 800.563.5981, option 2. We’re here to help!

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