Give Care Temp Heating And Air Conditioning A Call Now And They’ll Get Back To You Before You Even Finish Reading This Article

By Michael Vandenberg

It’s the middle of February and it’s 15 degrees outside. A blizzard is forecast for later in the week. You’re at home, watching TV on the couch late at night, thinking about heading to bed. All of a sudden, you hear a weird noise coming from the furnace room. You get up and go investigate, but everything looks okay from the outside at least. Before you know it, you can see your breath and it’s starting to get chilly, even though your thermostat is set at a cozy room temperature. Your heat’s broken. But it’s 11:00 at night, what are you going to do? Easy! Call Care Temp: they’ll get back to you in seven minutes or less and try and do whatever it takes to keep you warm.

“They tell us that as soon as they turn around to walk into another room, the phone is already ringing,” Jennifer Paprocky, manager at Care Temp, LLC, told me. Indeed the HVAC contractor based in Toms River prides itself on being able to help with all of your home gas heating and central air conditioning repair quickly, generously, and effectively. It’s no wonder they maintain an A+ rating with the Better Business Bureau.

Care Temp (Master HVACR Lic #: 19HC00852400 and NJ HIC #: 13VH02253000) has been based right here in Ocean County since its founding 28 years ago this winter. In 2006, Jen was hired for the summer to help transition the company to electronic record keeping and establish their website. After a couple months, she was hired into her current managerial position. From the office, she has the tough job of coordinating Care Temp’s 15 certified and technically crosstrained employees on service calls, installations, and routine maintenance appointments all over the county and beyond.

Even when you factor in Care Temp’s 24/7 emergency service, technicians are scheduled flawlessly fast. While waiting for your installation during the wintertime, Care Temp will install strip heaters to keep you warm in the meantime. Jen doesn’t want you, “sitting there in the cold, especially in the wintertime when your pipes could freeze. And that way you don’t have to go to a hotel or a neighbor’s house; you can still be in the comfort of your own home.”

Likewise, if your central air breaks down during a July heat wave, Care Temp will happily hook up a window unit to keep you cool. “That way at least the customer goes into their bedroom or living room and has temporary relief while we’re installing it.” Or, if need be, you can make it through the night to the next day. Treating people well like this results in customer loyalty. One person (whom we’ll call Sally) was originally referred to Care Temp for an estimate on an air conditioning installation. One day, in the midst of the project, Jen needed to drop off a part. When she got to the house, Sally invited her inside for an iced tea. Jen remembers Sally telling her that, “we were the company she was looking for because we’re very personal and truly cared”. Sally went on to thank her that they were there right away and was very happy that she offered her a temporary window unit while the installation was going on.

Sally ended up getting a maintenance contract with Care Temp that she renewed every year, even after she stopped living in the house fulltime. “Whenever she’d call she would tell stories, and she would tell her friends to call and ask for me. She was just a wonderful lady that constantly recommended us and trusted us.” Even further, Sally greatly appreciated that the technicians really took the time to explain everything to her and answer any questions with a smile.

For the people at Care Temp, being kind is just the right thing to do. “I can honestly say that I love what I do,” Jen said. “I like dealing with the customers, scheduling, and finances.” It’s a positive attitude that is shared by the whole team there.

It’s time to put your heating and air conditioning needs in the hands of the friendly professionals at Care Temp, LLC. Feel free to call 732-349-1448 or their local Manchester number 732-657-1000 today. You can also visit them online at caretemp.com or in person at 891 Route 37 West in Toms River.