USSD gateway
Fixed, mobile, convergent, OTT
Voice, Messaging, Data, Content
Subscribers can use USSD messaging service to perform operations without customer care intervention: top-ups, service activations, queries, etc. USSD is also used by enterprises to offer personalized service to their customers. A USSD platform consists of the USSD gateway and a USSD menu browser application. The USSD gateway translates USSD requests from network protocol (MAP) into IT protocols (such as HTTP). The USSD menu browser application manages the menu logic, and integration with IT business applications or 3rd party applications.
Application Server 1
Radio User
MSC
Map
HLR
Map
USSD Gw
XML/TCP XML/TCP XML/TCP
Application 2
Application Server N
USSD services are nowadays a basic service, and some operators look to optimize the associated cost through replacement of the old platforms.
Bridging the gap between IT and telecoms
1
EU Roaming 3
Fixed, mobile, convergent, OTT
Voice, Messaging, Data, Content
This application allows the mobile operator to comply with the EU Roaming 3 regulation. The European Regulation mandates that mobile operators allow their subscribers to buy roaming services from Alternative Roaming Providers, while keeping the SIM card. From the technical point of view, the mobile operators must be able to dynamically route voice, SMS, MMS and Data signaling towards own charging systems or alternative roaming provider’s charging system. Routing is based on information like service type, subscriber location, destination number & special commercial conditions. Both prepaid and postpaid are supported.
Alternative Roaming Provider Prepaid
Postpaid
SMS Delivery
USSD
Tariff notification
SMS Delivery
USSD Proxy
Mobility y
Voice Proxy
SMS Proxy
MMS Proxy
Data Proxy
HLR
Voice Mail
GMSC
SMSC
GGSN
MMSC
On line Charging System (SCP)
WS Billing
CRM
Fraud
Billing
CRM
Fraud
Visited Network
Having this application in place the operator was able to comply with the EU regulations, and further add additional functionality like premium SMS charging, MVNO support and converged voice services.
Bridging the gap between IT and telecoms
2
Call me back
Fixed, mobile, convergent, OTT
Voice, Messaging, Data, Content
This application allows a prepaid user that does not have credit to communicate with his/her friends. The user dials a USSD code followed by the friend’s number, and the application sends an SMS on his behalf to the other party. The SMS has the A-Party’s mobile number as originator, making it easy to the B-Party to call back. Optionally, the application can limit the number of call me back requests per day, to avoid spam or service abuse.
O&M
MYSQL DB USSD Gateway
JDBC XML/RPC
SNMP SMPP
XML/RPC SMSC
A Party USSD Gateway
LDAP
SPR
B Party
UCIP
OCS
This application increases the call completion rate. Prepaid users without credit cannot initiate calls or send SMSes, however can ask to be called back.
Bridging the gap between IT and telecoms
3
Call Completion Application Voice, Messaging, Data, Content
Fixed, mobile, convergent, OTT
This application allows a mobile user to know who called while his/her phone was switched off, busy or temporarily detached from network. When a call towards the mobile number cannot be achieved, the call is redirected to the application, who registers the call attempt. Later, when the user becomes available, the application sends an SMS containing missed calls information. An additional facility of the application allows users having missed calls to notify the caller when he/she is available attached again to the network. This application works for both users with and without Voice Mail activated.
SMPP
SMSC
ISUP/SIP
Call Completion
(V)MSC
HTTP
User
DB
FTP ISUP/SIP
JDBC
Activity Log
Voice Mail
This application increases the call completion rate. Service can be activated in conjunction with the Voice Mail service, or independently.
Bridging the gap between IT and telecoms
4
MNP OSS
Voice, Messaging, Data, Content
Fixed, mobile, convergent, other
Number portability allows users to switch providers while keeping the mobile number. This application implements the MNP processes for mobile operators. The application handles the PortIn, PortOut, Back-Port, Mass Porting processes including information exchange and document management. Externally it integrates with other mobile operators directly or Clearing House, and internally with the MNP database, operator CRM systems, Help Desk and point of sales systems.
Other Mobile Operator Northbound SOAP API Server and Client Helpdesk Front End
POS Front End
GUI SOAP API
Server
Northbound SFTP Server and Client
NUEV INFO (in/out)
PORT IN
PORT OUT
CANCEL PORT (in/out)
Barcode & PDF GENERATOR
PORTING EXECUTOR
P2 GENERATOR
NUMBER RETURN
MNO RESOLVER
PING (in/out)
EXPORT VOLUMEN
DOCUMENTS HANDLING
HTTPS
Southbound SOAP APIServer and Client
LDAP
Active Directory
CRM
Amdocs CRM Back End
SQL
MNP Platform Database Node
FILE STORAGE
MNP Server
Host MNO OSS
MNP is implemented by operators because of regulatory demand. The business flows vary from country to country, Computaris doing implementations for several operators in EU and APAC.
Bridging the gap between IT and telecoms
5
On-line charging system
Fixed, mobile, convergent, other
Voice, Messaging, Data, Content
The on-line charging system performs pricing and account balance management for prepaid and post-paid subscribers. It allows operators to manage the real-time authorization of all prepaid usage, and the prepaid subscriptions lifecycle. The prepaid model is very well suited for customers that require real-time control of their spending, or postpaid customers that want to control part of the consuption. At the same time, this model is embraced by operators when they need to have no debt exposure. Application Server Cluster
Voice
Canal
Managaement and Monitoring Console
Call Control Service
Rating Module
Customer
Carrier
SMS
Diameter
SMS Service
Diameter Ro
Diameter Ro
Subscription and Account Management
Gateway
MMS/Data
Diameter
Data Service
Bridging the gap between IT and telecoms
DB
6
Business Zone Cosmin P
Services
Voice & Internet Gateways
Location Technologies Location Management
Subscriber Profiles
Services Manager
Orchestration Engine
Geo Engine
RF Prediction Location Cache Planned Works Trouble Tickets Alarms/Events
Network Adapters
Policy Control
NMS
Acision Location Gateway
GMLC/ SMLC
Communication Centers
Service Platforms
2G/3G/EDGE/HS PDA Cell Database
Probes MSC
Acision Policy Management SMSC
Cell Broadcast
Bridging the gap between IT and telecoms
Web
HLR/VLR
7
Fixed, mobile, convergent, other
Voice, Messaging, Data, Content
Customer wanted to have their own product in the area of SS7 Stack functionality to replace a market product SS7 stack. Computaris delivered SS7 Stack application with comparable functionality in relatively short time allowing the Customer to eliminate any 3rd party components in theirs SS7 signaling solution implementations.
The Signalling Gateway Client solution is composed of two functional parts: • Tcap Stack which runs within JVM of the application which uses services provided by SGC • SGC - core part which handles clustering, routing and M3UA and SCCP layers functionalities. SGC & SGC Stack offers following main features: • Communicates with Signalling Gateways using Sigtran M3UA protocol. • Communicates with IPSP using Sigtran M3UA protocol. • Communicates with TCAP User application using TCAP SPI 1.5 and 1.6 interface. .pode Bridging the gap between IT and telecoms
CGIN core/SLEERA Tcap SPI Tcap Stack
JVM #2 SGC #1
Hazelcast state distribution
Computaris has proven that relatively complex and difficult development work related to this kind of application as SS7 Stack is, can be done in reasonable time thanks to good work organization, pragmatism and hard work. Especially high engagement of the team, excellent team motivation and focusing on the goals allowed not only to develop the application itself but as well to provide full automation of testing - invaluable for future product development in terms of Quality Assurance (regression verification when developing new features).
JVM #1
Tcap Peer
Tcap Peer Manager
Tcap Router
Configuration Subsystem Alarming & Statistics
Sccp M3UA Router M3UA
SG1
SG2
Cluster message communication
SS7 stack
IPSP1 8
Rating Engine (for prepaid billing system) - SRE Fixed, mobile, convergent, other
Voice, Messaging, Data, Content
The rating engine is a core component for the prepaid billing system of a mobile network. SRE offers flexible and generic real-time rating service for various modules involved in a prepaid billing system. The rating component uses a configurable rules based engine calculating the price and responding fast (~3ms) to the caller. The rules used for price calculations can be easily configured using a UI. The rating engine exposes a flexible interface to the callers allowing rating for most offered mobile services: voice, SMS, MMS, content, data.
Rate (2) Find Switch Plan Find Tariff Zone Add F&F Number Delete F&F Number
AM API
SRE API
AM
SRE AM API
Account tables Account Balance Update
Tariff Tables Or flat files
SRE F&F Lug-in
SRE client application
F&F tables
Account Balance Query (Account Balance Update)
AM API
External Friends&Family Management
Internal or External F&F Management
Flexible real time, rating services offered by a configurable rule based engine. Easy to deploy on UNX and Linux, flexible, fast, integrated with other products
Bridging the gap between IT and telecoms
9
Automatic Credit Card Reload feature Fixed, mobile, convergent, other
Voice, Messaging, Data, Content
Implemented automatic credit card reload service. If the balance of the prepaid subscribers falls below a configurable threshold, the prepaid subscriber can configure an automatic reload using his credit card by filling his credit card data in the system.
Web Service
eChannel Service Layer
Peer Manager
Recurrent: Payment Changed Get details Removes
SAS (Sicap)
PPB (Sicap)
CAS
PPB DB
• Recpay • Recpayarch • Recpayorder
Increase revenue by stimulating usage of service when the prepaid balance is low and payment is done from the credit card.
Bridging the gap between IT and telecoms
10
Content Services Gateway Fixed, mobile, convergent, other
Voice, Messaging, Data, Content
The Content Services Gateway (CSG) module enables operators to control subscriber access to services and to allowing pricing capabilities that differ per service type or per event. The CSG2 provides advanced processing of IP flows via dynamic content examination, subscriber service access control, and subscriber account balance enforcement in a highly scalable and robust package.
Online Charging Platform
GTP Interface HTTP Interface Notifications Server
Billing System
Rating&Charging Eng
CSG2 Server
Custom Comm Interface
CSG2 BSI • Dynamic content • Subscriber service access control • Subscriber account • Balance enforcement
BS Comm Interface
BS Comm Interface CSG2 BSI
Subscriber DB
Content examination, subscriber service access control, and subscriber account balance enforcement
Bridging the gap between IT and telecoms
11
Data processing of geo-location parameters Fixed, mobile, convergent, OTT
Voice, Messaging, Data, Content
The data processing tool is a versatile processing tool, tailored for base station data having the following main functionalities: geoplan import / export, automated communication (export-upload and audit-validate) with location servers, legacy formats and it supports multiple technologies (LTE/CDMA). The tool is a web solution (not confined to a single point of administration/usage) and it features dynamic meta-data for all input/output sources, making it easy to adapt to the changing telecom market Web Browser (GUI) Radio Planning Tool1 Radio Planning Tool2 Radio Planning Tool3
sFTP Download
Web Server Import Module X
Plugin modul es
Plugin modul es
Export Module Y
CSV file
LS
DB Radio Planning Tool53
Feedback Loop Module 1.Transferred once a week or as required
2. Automated and Manual Processing
3. Export and upload of data to Network Element
By having this application in place the operator was able to avoid risk of human error by not manually handleing this amount of data.
Bridging the gap between IT and telecoms
12
HLR/HSS Synchronization tool Fixed, mobile, convergent, OTT
Voice, Messaging, Data, Content
This HLR/HSS synchronization tool solution enables the Supplementary Services, ODB, Camel and telecom operator custom data to be synchronized so that subscriber settings and therefore experience are maintained as they switch between the network access methods. Furthermore, it provides a migration tool used to create HSS subscriptions in Subscriber Database for ~ 50 millions active IMS subscribers.
PGW
Notification Server
SSH SOAP
SPML
Dead-Letter Monitor
One-NDS HLR Data
HLR FE
HSS Data
HSS FE
LDAP
Synchronization Server
HSS FE
Operator is keeping synchronized HLR supplementary services data and HSS repository data Bridging the gap between IT and telecoms .
13
Subscriber Management and Provisioning
Fixed, mobile, convergent, OTT
Voice, Messaging, Data, Content
The Subscriber Management and Provisioning application enables operators to keep track of all subscribers and propagate changes to other systems (Centralized logging, alarms, direct integration with SNMP, direct integration with alarm system, centralized statistics, centralized deployment and configuration
Subscriber Subscriber Database Database
Service Providers Subscriber Lifecycle Events Interested third parties
Easy maintaining the subscriptions and easy to deploy when large infrastructures are implicated at operators sites
Bridging the gap between IT and telecoms
14
Digital Content
Voice, Messaging, Data, Content
Fixed, mobile, convergent, OTT
This services is enabled through Administration GUI and/or with provisioning interface. The service implementation makes use of some additional functions like e.g. number normalization.
Open Cloud Rhino Cluster
SMS SMSC
SMPP
Bound SMPP RA
REST
HTTP RA
Customer
DB Query RA
JDBC
Rhino Configuration DB
SOAP RA
SOAP
Archive
Digital Content
LDAP RA
Admin GUI
LDAP
Administrator
Service Configuration DB
LDAP LDAP
Provisioning
Regulatory compliance, service offering for OTTs
Bridging the gap between IT and telecoms
15
Data Traffic Analysis Fixed, mobile, convergent, OTT
Voice, Messaging, Data, Content
The solution is exposing data traffic (Deep Packet Inspection information) in a meaningful and convenient format for further business analysis and is based on Sandvine DPI products portfolio and Hadoop Big Data open source tools.
http (csv) usage (csv) RTE (csv) Sandvine SDE
Hadoop HDFS
Diameter Rf
Customer
Internet Sandvine PTS
Customer benefits – better QoE for data services – specifically video streaming (if CSP optimizes network based on analysis results), potentially more fitted products available Operator benefits – better insight into Customers usage patterns and behavior, opportunity to optimize network and provide new, personalized services. Own (or OTT’s) Web services may improved (e.g. improved Next Product to Buy or transaction finalization ratio). Access to aggregated usage data may be sold to 3rd parties.
Bridging the gap between IT and telecoms
16
Premium Content Block
Voice, Messaging, Data, Content
Fixed, mobile, convergent, OTT
Premium content - is special content for which operators takes additional payment (like ring-tones, wallpapers, themes, audiobooks, online movies, VOD etc.) Project enables to group Premium Services into different groups divided by service cost (up to 0.25 EUR, up to 0.5 EUR, up to 1 EUR , etc. and BLOCK_ALL group). User can select one of the group for HTTP and RTSP (streaming) premium content. Delivered system blocks user traffic before it reach premium page and redirects user to predefined page with appropriate information - so no additional payment is added. Premium content recognition is based on mixture of different DPI possibilities (URLs, IPs, networks, protocols, etc).
DPI
SGSN
Gn
GGSN
Gi
DPI
Gi
WAP_GW
BCMS Http Server
User IP source=subnets.txt
IP source=IP WAP_GW
IP dest=IP WAP_GW
IP dest=IP BCMS Http Server
In fact it is one of the legal requirements that Customer should be able to block any paid content as a bill shock prevention. However it could be assumed that it can encourage mobile users to use the Internet without worrying about additional payment for premium content.
Bridging the gap between IT and telecoms
17
Wi-Fi AAA
Fixed, mobile, convergent, other
Voice, Messaging, Data, Content
The platform allows the operator to provide Wi-Fi services to own subscribers and other users. The application allows traffic control, flexible authentication (built-in or external), configured per account, built-in policies, configurable per account, local accounting for time and volume per session and cumulated per day, week or month at user level, configurable Captive Portal per account, with intelligent ad insertion per page and per location, traffic filtering, traffic reports, multiple devices per account. Operator subscribers can use the Single Sign-On feature, so the authentication is done using the same credentials for Wi-Fi and other services. The solution is network independent.
AT&T
AT&T
802. 11
INTERNET Wireless Controller
AT&T
802. 11
WiFi Service Gateway
The key aspect of this solution was very fast launch, service being operational within 6 weeks from contract sign-off.
Bridging the gap between IT and telecoms
19
Application Overview (Base service) Voice
SMS
IM
MMS
Video
Data
Enterprises can define one (or more) geographic ‘business zones’ such as main offices and satellite offices, and each employee’s mobile is associated with a virtual office phone number. If configured only for internal calls the virtual number will be the effective extension (EXTN) number. If configured for external calls, the virtual number will be the effective DDI number.
R&D
HQ +Sales
Normal charges When outside zone Bill
Satellite Office
Employee inside zone
Call from MSISDN
t
Call from Virtual DDI (or EXTN)
Reduced charge When inside zone
AT&T
Employee Outside zone
OpenCloud Rhino
Employee’s mobile
Outbound calls Inbound calls Configurable Handling
Call from MSISDN Call to Virtual DDI (or EXTN)
Inside the business zone: When the employee makes a call, their phones MSISDN is replaced with their virtual number and reduced call charges apply. Calls made to their virtual number are routed to their mobile. Outside the business zone: The employee’s original MSISDN is used for outbound and inbound calls (and normal mobile charges apply). However, depending on system configuration, they may still be able to receive calls made to their virtual number (alternatively these may be handled differently – e.g. Using their business voicemail). Related applications include: Home Zone, Cloud-based PBX 27 Bridging the gap between IT and telecoms
Credit Transfer A Credit Transfer service enables subscribers to transfer credit from their post-paid or pre-paid account to another subscriber’s prepaid account. For example, a aprent can quickly top-their child’s balance. The donating subscriber can transfer credit using SMS or a USSD menu, or can call an IVR service. When credit has been transferred both the donating subscriber and the credited subscriber receive an SMS detailing the credit transferred.
Sends SMS, uses USSD Menu or calls IVR to request transfer
Bill
Balance
OpenCloud Rhino Pre-paid Subscriber with No credit
Either: Credit applied to post-paid bill
Or: Credit deducted from pre-paid account
+
Balance
Credit added to balance
Related applications include: No Credit Notifications, Sponsored Calling, Parental Control, Call Request
Bridging the gap between IT and telecoms
28
Call Request
Sometimes called: Pay4Me, Call me back Gives credit starved subscribers an opportunity to make important calls, children can call parents; friends can keep talking; etc. Also helps pre-paid roamers save costs = only paying for terminating portion of calls. Enables a pre-paid subscriber with low credit to request a contact to call them. The subscriber uses USSD menus or calls a service number and provides the number of their contact. Additionally, the service may also be automatically offered to subscribers attempting to call with insufficient credit. The service can either simply send a text message to the contact requesting them to call back, or the service may out-dial and interact with the “called” party, asking them to accept the call charges before setting up the call. The service can be configured for use only by pre-paid customers with a balance below a specified threshold, and may be restricted to send call requests only to on-net destinations.
Pre-paid Subscriber With low credit
Uses USSD menu or calls service to initiate call request.
OpenCloud Rhino
I wanted to talk But have no credit - please give me a call. Thanks.
Send SMS or IVR out-dial
+44 7900 900231 Wants to call you But has no credit. Please press 1 to accept call charges
‘Called party’
Bill Balance ‘Called’ Party pays for call
Enables operators to connect and monetise calls that otherwise couldn’t take place. Supports pre-paid subscribers – helping attract a greater share of this market. If the service supports requesting calls from off-net subscribers, the network operator gains from additional terminating revenues.
Bridging the gap between IT and telecoms
29
Customer Retention Platform Fixed, mobile, convergent, other
Voice, Messaging, Data, Content
The Customer Retention Platform enables operators to launch any new promotion, with zero-time to implement, within its own existing systems and at the same time enables any marketing scheme around points, bonuses, rewards, promotions, trials, coupons and vouchers. It empowers business users to implement any kind of points retention scheme by pure configuration without expensive and complicated IT changes. With its real-time profiling and segmentation capabilities, the system builds and updates user segments at the speed users consume operator’ services.
Customer Retention Platform
Overview
Areas
Description
Points Base Program (optional module)
Network of Partners and Enterprises (optional module)
Promotions Engine
Core applications of the fidelity platform.
Suplements the standard points based functionality with partner support.
Targeted campaigns complementing or independent of the points based system.
Real-time promotions and incentives allow operators to retain customers and increase consumption.
Bridging the gap between IT and telecoms
30
Fulfillment Engine
Fixed, mobile, convergent, other
Voice, Messaging, Data, Content
The platform monitors customers which are enrolled to targeted and mass campaigns. It processes events and subscriber details from prepaid and postpaid platforms, performs automatic activation of payments for customers which fulfill the campaign criteria and sends notifications to the subscribers.
CMS
Targeted Campaigns
NGBSS
Subscriber Events and Details
Fulfilment Engine Customer monitoring Automatic Bonus Delivery
Customer Notifications
SMSC
Bonus Activation
NGBSS
The Fulfillment Engine role is to perform customer monitoring and automatic bonus delivery (campaign fulfillment).
Bridging the gap between IT and telecoms
31
Device Management Center Fixed, mobile, convergent, other
Voice, Messaging, Data, Content
DMC enables subscribers to easily configure their phone settings by providing automatic configuration provisioning. Use cases: -Automatic Device Detection receives notification about devices from GSM Network (SS7 net) and feeds identification data into the System - Device Provisioning – periodically updates device capabilities database (Device Definitions), help pages and images (Device Resources) and keeps track of mobile devices present on the network - Device Diagnostic – the system collects data from the actual devices (e.g.. Battery status, Network status, Firmware version, free storage capacity, etc.) - Remote Control – DMC component allowing the CustomerCare operator to remotely connect and operate the customer's mobile device (actually seeing and using phone’s UI)
TCP/IP
Automatic Detection BO profiles
Device Provisioning Device Diagnostic
Self care GUI
Device Remote Control
Scenario
End-User Profile Management
Device Database
End-user
Database Analysis Security Management SMS
Ensures continuous usage of all services for mobile devices maximizing the customer satisfaction. Remote Device Diagnosis, Troubleshooting & Configuration, is designed to guarantee Device Coverage to ensure 98% of the most popular devices
Bridging the gap between IT and telecoms
33
Rating Engine (for prepaid billing system) - SRE
Voice, Messaging, Data, Content
Fixed, mobile, convergent, other
The rating engine is a core component for the prepaid billing system of a mobile network. SRE offers flexible and generic real-time rating service for various modules involved in a prepaid billing system. The rating component uses a configurable rules based engine calculating the price and responding fast (~3ms) to the caller. The rules used for price calculations can be easily configured using a UI. The rating engine exposes a flexible interface to the callers allowing rating for most offered mobile services: voice, SMS, MMS, content, data.
Rate (2) Find Switch Plan Find Tariff Zone Add F&F Number Delete F&F Number
AM API
SRE API
AM
SRE AM API
Account tables Account Balance Update
SRE F&F Lug-in
SRE client application
Tariff Tables F&F Or flat tables files Account Balance Query (Account Balance Update)
AM API
External Friends&Family Management Internal or external F&F Management
Flexible real time, rating services offered by a configurable rule based engine. Easy to deploy on UNX and Linux, flexible, fast, integrated with other products
Bridging the gap between IT and telecoms
34
Overdraft Reload feature
Fixed, mobile, convergent, other
Voice, Messaging, Data, Content
Implemented overdraft reload service. If the balance of the prepaid subscribers falls below a configurable threshold, the prepaid subscriber can ask for an overdraft reload using various channels: SMS, USSD, Portal. The prepaid subscriber will have to pay the overdraft amount plus a service fee with the next reload.
Next Real Reload
Overdraft Reload
Prepaid balance (CHF)
Prepaid balance (CHF)
20 15
CHF 12.50 CHF 7.50
10 5 0 -5 -10 -15
Overdraft Reload + CHF 5.00
SMS notification: “Overdraft reload of CHF 5, was credited and can now be used. Charging incl. service fee (50 Rp) with the next reload.”
20
CHF 16.20
15
CHF 10.70
10
CHF 4.20
5
1st SMS notification: “New Credit: CHF 16.20” 2nd SMS notification: ‘Charged amount to pay Overdraft reload: CHF 5.50 New credit: CHF 4.20’
0 -5 -10 -15
+ CHF 12.00 next real reload - CHF 5.00 overdraft reload - CHF 0.50 fee for overdraft
Increase revenue by stimulating usage of service when the prepaid balance is low and payment is done at the next reload.
Bridging the gap between IT and telecoms
35
Customer retention platform integration (ACDC Project)
Fixed, mobile, convergent, other
Voice, Messaging, Data, Content
Operator deployed new billing system and we were responsible to update and integrate the retention platform with the new billing system.
CMS Targeted Campaigns
NGBSS
Subscriber Events and Details
Fulfilment Engine Customer monitoring Automatic Bonus Delivery
Customer Notifications
SMSC
Data dumps
DiGiBI
Bonus Activation
NGBSS
Executed in challenging timeline allowed operator to integrate the retention platform with a new billing system deployed. Allowed smooth migration to the new billing system without impacting the subscribers and ensuring continuity of the operations.
Bridging the gap between IT and telecoms
37
Content Services Gateway
Fixed, mobile, convergent, other
Voice, Messaging, Data, Content
The Content Services Gateway (CSG) module enables operators to control subscriber access to services and to allowing pricing capabilities that differ per service type or per event. The CSG2 provides advanced processing of IP flows via dynamic content examination, subscriber service access control, and subscriber account balance enforcement in a highly scalable and robust package.
Billing System Billing Interface Billing Information
ACE
Notification Server HTTP
Billing Interface PSPF0 TINT Communication interface
BSI
Communication interface Communication interface CSG2 Filter
TINT
TINT Communication interface PSPFO
GTP GTP Message GTP HTTP
CSG2 Server
HTTP
Content examination, subscriber service access control, and subscriber account balance enforcement
Bridging the gap between IT and telecoms
38
USSD browsing analytics
Voice, Messaging, Data, Content
Fixed, mobile, convergent, other
Used Jasper BI suite(reports and analytics) to provide statistical reports on the usage and performance of USSD service for an Asian operator.
OMP
MAM/UMB AM-UMB
SS7 net/ SIGTRAN
Sicap Analytics Reports
STG
PASTG
D7
SP1
PA SMPP
SP2
PAn
SMC LRS
PA UCIP
Customer Care Database
SPn
Subscriber Database
Customer Care GUI
Built powerful tool to collect and report usage of USSD services, supporting the operators’ business decisions.
Bridging the gap between IT and telecoms
39
Computaris Romania
5 Gheorghe Manu street, Bucharest +44 20 7193 9189 +44 20 7691 7216 contact@computaris.com www.computaris.com