Management

Management www.millikin.edu/management

Management Faculty

Full-Time: J. Mark Munoz

Major in Management

The success of any organization is based on its ability to recognize the ever-changing environment and the needs of its customers then can quickly respond to those changes. In this major students will be introduced to critical core elements of management. In addition, the students will learn the managerial skills necessary to acquire, organize, develop, and lead a workforce to achieve the anticipated outcomes. Topics include Operations Management, Supply Chain, Data Analytics, and Leadership.

Performance Learning

Performance Learning initiatives for external parties in the community could include developing planning projects and events, flowcharting and designing of business processes, and developing and documenting quality management systems. Additional opportunities are in the areas of leadership and organizational change.

Career Opportunities

Management graduates obtain entry level jobs such as Project Coordinator/Leader, Project Management Administrator, Business Process Analyst, Supply Chain Specialist/Coordinator, Quality Assurance Analyst, Logistics Coordinator/Specialist, Procurement Associate, Production/Service Supervisor, HR Business Partner, Account Manager, Sales Representative, and Management Analyst. These jobs can be found in a wide range of industries including healthcare, retail, professional services and manufacturing.

Learning Objectives for Management Majors:

• Define, identify, and document business processes within a global business environment. • Demonstrate managerial skills of how to train and communicate process changes. • Recognize the steps in a DMAIC (Six Sigma) improvement process. • Describe leadership and managerial skills needed to acquire, motivate and retain talent. • Demonstrate how to use quality control and Lean techniques. • Identify best practices in Process Improvement. • Demonstrate knowledge and skills related to Data Analytics

Requirements for the Management Major

In addition to the business core courses, students will be required to complete 24 semester hours of the courses defined below.

Required Courses (24 credits):

MG340. Human Resources for Managers (3) MG341. Data Analytics for Managers (3) MG344. Leading Diverse Organizations (3) MG370. Operations Management (3) MG372. Quality Management (3) MG375. Project Management (3) MG471. Management Internship (3) IB330. International Business (3)

A grade of C+ or higher is required in the following course: MG471. Management Internship

Industrial Engineering Minor

Industrial Engineering assists organizations in gaining efficiencies and improving processes. The minor in Industrial Engineering will provide you with fundamental skills and knowledge that will complement your chosen major. With a natural connection between engineering and business coursework, the minor expands your ability to tackle business decisions and problems.

Learning Goals for the Industrial Engineering Minor

• Apply engineering design to produce solutions that meet specified needs with consideration of public health, safety, and welfare, as well as global, cultural, social, environmental, and economic factors. • Function effectively on a team whose members together provide leadership, create a collaborative and inclusive environment, establish goals, plan tasks, and meet objectives. • Devise and conduct appropriate experimentation, analyze and interpret data, and use engineering judgment to draw conclusions.

Requirements for the Industrial Engineering Minor

Required Courses (36 credits):

IS221. Programming Fundamentals (3) MA140. Calculus I (4) MA240. Calculus II (4) MA340. Calculus III (4) MA303. Linear Algebra (3) MA304. Probability (3) MA305. Differential Equations (3)

FI340. Introduction to Financial Management (3) MG370. Operations Management (3) MG372. Quality Management (3) MG377. Supply Chain and Logistics (3)

Process Improvement Certificate

Students who complete this academic certificate will develop an understanding of the tools and methodologies necessary to recognize areas of change and how communicate the change within an organization. This includes the use of Microsoft Visio for documenting processes, and Six Sigma best practices. This certificate is not available to Business Management majors. Certificate courses must be completed with a grade of “C” or better.

Skills:

• Development of business processes • Use of Visio in documenting processes • Use of Six Sigma in process improvement

Requirements for the Process Improvement Certificate

Required courses (12 credits):

MA130. Elementary Probability & Statistics with Spreadsheets (3) ET235. Customer Discovery (3) MG370. Operations Management (3) MG372. Quality Management (3)

Project Management Certificate

Students who complete this academic certificate will be prepared to lead a project and will meet the requirements to take the CAPM exam. Students will develop a Project Management framework and recognize resource constraints of time, money, and labor. This certificate is not available to Business Management majors. Certificate courses must be completed with a grade of “C” or better.

Skills:

• Project management framework • Use of Microsoft Project • How to motivate and retain talent • International business research and management

Requirements for the Project Management Certificate

Required courses (15 credits):

IS321. System Analysis and Design (3) MG375. Project Management (3) ET230. Financial Decision Making (3) OR AC230. Introduction to Financial Statements (3) MK330. Event Planning (3) OR ES300. Venue and Event Management (3) OL400. Project Management (3)

Management Courses (MG) (Credits)

MG201. Leadership 101 (1)

This course is designed to be immediately relevant to the students’ present leadership situation. Yet, it must be recognized that the development of leadership skills is a continuous process requiring self-study, reflection, and on-going tinkering with a constant striving to find one’s authentic leadership; A journey that never ends and must always be in the forefront of one’s consciousness. Leadership begins and ends with one’s assumptions about human behavior- particularly your own.

MG300. Organizational Behavior and Change (3)

Understanding how and why people behave the way they do, and how that behavior affects individual, team, and organizational performance is an essential skill for business management. In this course, students will also learn how to influence their own, as well as others' performance to achieve positive results. They will be introduced to such topics as motivation, diversity, organizational structure and design, and explore how diversity and culture impact individuals and organizations. This course also focuses on how to approach and implement organizational change in ways that maximize the likelihood of intended outcomes.

MG340. Human Resources for Managers (3)

In this course, students will learn that identifying the best employees begins with assessing the organization’s needs and carrying out an appropriate recruitment and selection process, how training, development, and performance evaluations assist in shaping employees into an ideal firm resource, and finally, how acceptable and incentivizing compensation assist in retaining employees.

MG342. Training and Technology Applications in Organizations (3)

In this course, students will explore how organizations can facilitate learning in a global environment with a specific emphasis on technology. Topics include such things as the following: adult learning theory, training techniques, cutting-edge communication technologies and meeting facilitation.

MG344. Leading Diverse Organizations

Leading Diverse Organizations considers leadership theory and the special challenges and nuances of leading in organizations that are more diverse in every way than in the past. Students will learn about the development of theories of leadership and about their own leadership style. These theories will be examined with an eye toward understanding how the practice of leadership is changing to meet the increased diversity of organizations. Finally, students will examine current writing on the leadership practice of building diversity and inclusion into the culture of organizations.

MG345. Leading Organizational Change (3)

Embracing and effectively managing change is essential for organizations to thrive in today’s dynamic and complex environments. Effectively responding to economic, social, demographic, legal, technological, competitive, global, and labor market variables, requires continuous organizational change ranging from relatively minor adjustments to major strategic shifts. Regardless of the nature and cause of change, improper approach and implementation can lead to unintended consequences and/or disastrous results. This course focuses on how to approach and implement organizational change in ways that maximize the likelihood of intended outcomes. Topics include organizational culture, reasons for change, framing problems as opportunities, psychology of change, approaches to change.

MG355. Employee Staffing & Compensation (3)

Examines conceptual issues, policies and practices relating to the attraction, selection, development, compensation, and planning for the most effective utilization of human resources.

MG370. Operations Management (3)

A practical study of the concepts used to design, operate, and control a manufacturing or service process. The relationship between Operations Management and other disciplines within the organization is emphasized. Operations concepts explored include operations strategy, process design, planning of personnel and equipment, inventory management, supply chain management, and logistics. Prerequisite: junior standing, MA130.

MG372. Quality Management (3)

Quality Management is an overview of the evolving philosophy for continuous improvement of products, processes, and services to enhance quality while reducing cost and improving customer satisfaction. Concepts explored include continuous improvement philosophies and tools, statistical quality control techniques, service quality and Six Sigma improvement techniques. Prerequisite: junior standing, MA130.

MG375. Project Management (3)

Project management is a carefully planned and organized effort to accomplish a specific (and usually) one-time effort, for example: construction of a building, event planning, or implementing a new computer system. Project management is a skill which must be developed and practiced to be successful. The objective of this course is to master the principles of scope definition, Work-Breakdown-Structure development, assignment of logical activity relationships, resource and time constraint planning, construction of a budget and monitoring of planned versus actual progress using a variety of mathematical indices, within a defined timeframe and cost estimate. The concepts and techniques will be developed by navigation through one or more team based project(s) using a popular project management software package.

MG377. Supply Chain and Logistics (3)

The student is introduced to logistics in the context of integration within a firm’s supply chain strategy and operations. The framework of supply chain management is initially presented thereby creating a foundation for in-depth study of the five logistics operational components. Next the student explores the challenges and strategies related to design and operational integration of logistics within a global supply chain. Lastly, we discuss the administrative challenges related to cross organizational collaboration, performance measurement, and the challenges of managing risk and achieving sustainability.

MG471, 472. Management Internship (1-3)

A cooperative course between the University and selected businesses to develop further professional training of management majors. Combination of work experience and written reports.

MG481, 482. Senior Seminar in Management (1-3)

In-depth study of a single topic, problem or issue in today’s business world. Pre-requisites: Senior standing, business major and/or consent of instructor.

MG491, 492. Independent Study (1-3)

Qualified seniors are encouraged to undertake an original investigation of a problem in management. May include a written report and an oral examination. Credits earned in this course may apply to hours for the major.