Stewart Travel Management Introduction
Contents 4
Big Service, Small Prices
6
Competitive Rates
8
Global Travel Network
10
Duty of Care
12
Management Reporting
14
Online Booking Systems
15
Additional Services
” Our priority is your business“
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Big service, small prices Say yes to hassle free business travel
Stewart Travel Management is an award winning
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Air, hotel, rail, ferry and car bookings
Travel Management Company providing a
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Dedicated Account Managers
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Tailored self-booking tool
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Dedicated Conference & Event
first class service and outstanding value to corporate clients. We currently look after an impressive list of businesses, from large PLC’s
management team
to companies with just a handful of employees. Industry sectors include legal, pharmaceutical,
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24-hour emergency assistance
technology and oil & gas companies.
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Chauffeur service
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Dedicated Groups department
division of The Minoan Group, a Glasgow
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VIP Booking Service
based PLC and is a multi-disciplined travel
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Airport lounges, transfers and parking
organisation which employs over 270
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Visa & passport service
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Tailored management reporting
Stewart Travel Management is the corporate
staff members throughout the UK. We are part of one of the world`s leading Global travel partnerships with 130 agencies in 55 countries. We have a hands on approach and are focused on the client’s requirements.
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Competitive rates Save time and money
Stewart Travel Management understands
Our partnerships with The Independence
that every client is individual, however all
Group and Lufthansa City Centre give us
have the same goal to save time and money.
bulk buying power in the travel market and
Whether its business class, economy or low
the leverage required to secure preferential
cost travel you require, we guarantee to find
rates with industry suppliers. As previously
the best cost effective route for you.
mentioned we have invested in technology that gives us access to air fares which are not
We keep our clients up to date on how to
available to many travel agencies in the UK.
maximise savings using corporate programmes
In fact, as far as we are aware, we are the only
offered by most major air, car hire and
agency in Scotland with access to this system.
accommodation providers. We work closely with our travel partners and suppliers, so by
All reservations are checked by our
analysing your travel spend we can highlight cost
quality control team to make sure the
savings opportunities and initiate negotiations
lowest fares have been offered, we always
to make sure you get the best deal.
check travel standards compliance and reservation accuracy prior to ticketing.
Stewart Travel has invested in a Global air ticketing platform that offers the lowest airfares
Our reservation staff are some of the most
on over 900 + airlines across more than 51
experienced in the business. They are well
countries. The system has the most trusted
versed in sourcing the best available hotel
and reliable wholesaler network across the
rates whether it be the negotiated corporate
globe making it the single largest consolidator
rates or best available on the day.
of fares worldwide. On average we are saving customers 6.69% per month against even the
How do we save you money?
lowest priced tickets available in the UK.
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exclusive fares
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bulk buying power
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quality checking
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experience
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technology
Our partnership with The Independence Group and Lufthansa City Centre gives us bulk buying power in the travel market and the leverage required to secure preferential rates with industry suppliers.
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Global travel network Lufthansa City Centre
Stewart Travel Management is a Member of Lufthansa City Centre, who are one of the world’s largest and most established global networks.
The company at a glance: •
Worldwide leading franchise organisation of owner-run travel agencies
Global travel programmes require central
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Founded in 1991
control and local knowledge. Each member of
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Around 650 branches in over 80 countries
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5.500+ employees worldwide
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International quality management
the network is a corporate travel agency and is a leader in its own market. They understand the market, because that’s where they do business. They know it inside out. They also meet the high operating and service standards required for membership. For global companies
certification according to ISO 9001:2008 •
certification according to ISO 14001:2005
requiring multi-country management information, our network can provide this through a standard reporting tool offering
Environmental management system
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28 Global Travel units worldwide specialised in international corporate travel
a single view across multiple countries.
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Duty of care Traveller Tracking
Elocate is a highly useful tool for clients to manage travel bookings and corporate responsibility. Fully automated & always
Features •
can track travel on all transport
up to date, it can instantly track every
& accommodation types
booking from creation to completion. •
Secure & Controllable – hosted on a secure socket layer (SSL) servers. Each
Stewart Travel Management can quickly
user can only see the reports and data
pinpoint / locate all travellers in a specific
they have been authorised to view
area and automatically contact them by email or SMS message to keep travellers
Air, Car, Rail & Hotel – eLocate
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Round the Clock Access – you will
and travel bookers up to date on any
always know where your travellers
world events and travel emergencies.
are at any time of day •
Corporate Policy – Let eLocate help you with your corporate policy when managing policy on multiple occupancy flights. Simple Threshold report will display all bookings that are out of policy
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Stewart Travel Management can give you direct access to eLocate in order to track & contact your travellers in the event of any emergency
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Benefits for Customers Instantly Locate all members of staff Clear overview of future travel plans organisation wide Filter down on specific travellers, dates, destinations, airlines etc UK Foreign and Commonwealth Office Integration Communicate urgent messages directly to travellers by email or SMS
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Management reporting Stewart Analytix
Stewart Analytix provides data management software that is powerful, fast and easy to use. As a customer you can view travel spend, measure preferred supplier usage, track travel behaviour, monitor policy adherence and improve savings. It enables you to make effective decisions about your budget plans through a comprehensive view of your past & future travel spend.
Data Valet All of your travel data is accessible and manageable through a single interface. We take the data from all your bookings, cleanse it and quality check the final result. You can be assured you will always see the best and most accurate version of your data which is accurate, meaningful and usable. Reporting Customisable dashboards are important
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Automated Data Management
so you can quickly and easily access the
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Customisable Dashboards
information that means the most to you, and
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Comprehensive Drilldown
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Data Export
A headline report or a snapshot on your
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Real-Time, On-Demand Access
dashboard can be great, but getting to grips
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Improved Accuracy and Data Cleansing
with the details within it can be far more
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Data Consolidation from all travel booking sources
get a snapshot of your reports in real time.
useful and has never been easier to do. A comprehensive drill down facility means you have much more meaningful information at your fingertips, providing you with a far deeper understanding of the headline figures. Data Security Secure login access on a dedicated sub-domain, means you have secure access to your data on demand.
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Online booking systems Stewart Travel Management offers one of the leading online corporate travel booking tools used globally and is designed to empower travel managers and travellers of
Some of the benefits •
Over 80 low cost carriers available to book
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It has been shown that using an online tool can be up to 5 times faster than
medium to large sized corporate clients.
booking directly through supplier websites (3 clicks to book)
A sophisticated technology platform with proven customer success. Currently, there are
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Mobile App available for travellers
over 3,000 corporate clients who rely on it to
and bookers to allow even
streamline processes, improve supplier and
easier access at any time
contract management and achieve on-going and sustainable reductions in travel spend. User interface key features
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All bookings can be tracked centrally
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Increases policy compliance
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Available in 28 Languages and available in all worldwide currencies
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Concise and visually-appealing block style layout
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Streamlined functionality for
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Easy to use – user friendly interface
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Profile details automatically transmitted into each travellers booking
enhanced usability •
Corporate branding and messaging throughout the site
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Book Taxi`s and Car Parking
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The ability to book multiple passengers in one transaction
Prominently displayed pricing and schedules •
language/currency/logos/images
Reduced travel booking fees By delivering a positive experience for your
Fully customisable to your company, and company specific links
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Runs from a platform used by many airlines
travellers, it will positively reinforce user
allowing greater availability, ensuring
behaviour and increases adoption, reducing
the best fares are returned and last seat
program leakage and decreasing the reliance on
availability an advantage for lowering costs
travel agent-assisted reservations. The result is a significant reduction in travel booking transaction fees. Research suggests that the transaction costs can be reduced by as much as 50%.
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Additional services Out of Hours Service
Airline Loyalty Programme
Our 24 hours’ operation will provide a full
Stewart Travel actively promotes signing up to
service 24/7 365 days a year. With full access
any supplier’s company loyalty schemes (e.g. BA
to all of our systems, profiles and company
On Business) which will be of benefit. Details of
requirements, you can be assured the same
any membership to a business mileage scheme
level of service at any time of the day or night.
can be loaded into the business profile, and each time an applicable reservation is made
Holiday Club Stewart Travel is an award winning travel agent offering an unrivalled choice of great value holidays to clients throughout the UK. Stewart Travel has been in business for over
the airline will be automatically notified. We are happy to manage any airline loyalty programmes on your behalf via your account manager. Company Loyalty Programme
40 years and have specialist departments
Our focus is to enhance our relationship
which include – Scotland’s Cruise Centre, Golf
with our travel bookers by providing rewards
Kings, Ski Kings and Santa Claus Trips. We are
and recognition for your ongoing loyalty and
always able to source a huge variety of holidays
support. Book travel through Stewart Travel
for our corporate clients and with our bulk
Management and earn points to spend on
buying power are able to offer bigger deals and
your own personal travel. It’s Simple - The
better prices than many of our competitors.
more your company spends with Stewart Travel Management, the more loyalty points you earn, and the greater the reward.
Where you can find us Head Office Sterling House 20 Renfield Street Glasgow G2 5AP United Kingdom Telephone 24/7: 0800 091 4273 Email: corporate@stewarttravelmanagement.com Web: www.stewarttravelmanagement.com