Using an Online Booking System in the Salon: Why is it Important?

Using an Online Booking System in the Salon: Why is it Important?

Benefits of an Online Salon Booking System If you’re in a dilemma about whether to get a spa booking system or not, these reasons are sure to convince you: 1. Reduced Phone Calls To have the telephone in your salon ring the whole time can be annoying. It can even disturb clients who are getting a service. When you switch to a salon online booking software, you’ll have to deal with fewer phone calls.

Corresponding several times with a suitable date and time is a tedious task. It can even lead to utmost confusion since there is not much clarity. Another downside of taking telephonic reservations is that you need to have a full-time receptionist which can increase the overheads on your business. Instead, with an online booking software, your clients can schedule their appointments 24/7. It keeps your business open even during non-operational hours. If you’re still sticking to the age-old method of making appointments, you’re probably losing out on large revenue too. Studies reveal that when a customer books online they tend to spend more since they can browse through your salon menu and retail products.

2. Significantly Reduces No-shows Client no-shows can create a problem for your salon or spa. Firstly, it is an indication of a loss of revenue for that particular day, and the hairdresser/technician who was going to service the client may now be idle.

With an online salon appointment booking system, no-shows and missed appointments are significantly reduced. Once the appointment is confirmed and a few days before it, you can schedule automated notifications that will Read more