FINAL ANN. REP. 0 (Converted)-5 1/17/05 4:23 PM Page 11 C
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Sustaining
Investment in
ICT Growth
MITTS Ltd over the past years embarked on a cohesive strategic programme to strengthen the operations of the Public Service through its continuous improvements in the ICT infrastructure, services and the actualisation of ICT projects. In this regard, MITTS Ltd invested substantially to strengthen the infrastructural ICT framework. This has been done on two fronts. On the first front MITTS Ltd has invested in upgrading the framework underpinning the ICT core services. Investment in this regard related to the setting up of GovNet, the web framework, e-mail, disaster recovery and extension of the Computer Centre. Moreover, late in 2003, negotiations have been concluded for the provision of a high speed fibre optic connectivity network that will replace the existing Malta Government Network (MAGNET) in the Valletta, Floriana and Guardamangia region. On the second front, MITTS Ltd has invested to consolidate and strengthen its internal ICT applications. An integrated Management Information System will consolidate the already implemented cost and accounting management, human resources management and time recording with the service management environment and project reporting mechanism. Investment was also directed towards introducing technology management tools. Of particular mention are the HP OpenView for the management of MAGNET and Microsoft SMS. It is to be borne in mind, however, that implementing technology successfully is never just about technology. Only the effective integration of people, processes and technology will result in a measurable and sustainable, and thus successful implementation. Effective Cost Management for Better Decision Making The plans of having the Cost Management Accounting Framework (CMAF) fully
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