SOLUTIONS Accelerating Travel Technology
Corporate Travel Solutions
Intelligent solutions for developing and managing corporate travel.
Optimizing the purchase - supply relationship
Datalex technology solutions enable travel buyers to manage expenditures, and suppliers and distributors to capture market share while reducing distribution costs.
Corporate travel represents a primary revenue source for the travel supplier and a major controllable expense for travel purchaser. Datalex corporate travel solutions provide state of the art travel management technology that enables all parties involved to meet their business goals and requirements:
Airline and Travel Supplier
Travel Manager
Direct access to corporations and corporate travel agents Increase information on client purchasing activity
Lower travel management costs Maximize utilization of preferred supplier agreements Improve adoption of self-booking tools Online management of corporate travel policy Improve access and control of purchase information
Travel Agent Improve service offering to customer Reduce manual servicing
Traveler Flexibility in arranging travel while complying with policy Quick and easy access to online travel information and booking facilities
Datalex corporate travel solutions for travel suppliers, purchasers and distributors include: Corporate Internet booking engine Purchasing decision support
Solutions Platform and Components Solutions are built upon built upon BookIt! MATRIX™, the core integration platform for Datalex and third-party components. This technology platform provides integration for internal and external booking and database facilities, in addition to multiple inventory sources, including GDSs, airline, car and hotel CRSs, and rail and ferry systems. Datalex components, including its BookIt! CORPORATE™ Internet booking engine, BookIt! FARES™ contract management system and the Cognizer™ travel data analysis tool are integrated into the solution as described in the following diagram:
Contract fares management system
Consumer Booking Engine
Travel Manager Interface
Corporate Booking Engine
Automated purchase data monitoring and analysis tool Connectivity to multiple GDSs and CRSs
Travel Supplier Interface
Purchase Manager Interface
Enterprise Resource Planning
XML Message Bus
Application Service Provider support
Cognizer
BookIt! MATRIX
For more information, visit www.datalex.com/corporatesolutions
GDS
CRS
Hotel Switch
Car Switch
Other
Corporate Contracts
Expense Data
Other Data
SOLUTIONS Internet Booking Engine Corporate travelers require Internet booking tools that are easy to use, yet powerful enough to empower self-service purchasing in compliance with company policy. Datalex’s BookIt! Corporate is the first online corporate travel management solution to take advantage of artificial intelligence to enhance and optimize the end user’s travel purchasing experience. BookIt! Corporate offers dynamic travel policy management and advanced search technology. Its unique Value Assessment Engine uses the corporation’s travel policy, individual trip objectives, traveler preferences and real-time information to provide optimized itineraries and deliver improved cost management.
Fares Management Travel suppliers issue contracts to corporations and corporate travel management companies with special discount pricing, and associated rules. To maximize savings, the booking system must be able to check for the lowest priced, rules-compliant fare that has availability. The Datalex Fares management solution makes this complex process simple for the user. BookIt! Fares is one of the most advanced private fares booking and management systems on the market today, providing travel suppliers with instant update and dynamic pricing capabilities. BookIt! Fares considerably reduces the time it takes for agents to deal with flight queries and avoid the constant risk of Agent Debit Memos caused by to misquotations. This is accomplished by automating the validation of complex rules for round trip and multi sector itineraries prior to quotation.
Purchase Monitoring and Analysis Travel managers already have access to multiple sources of travel expenditure reporting. Unfortunately, these provide travel buyers little by way of the knowledge and insight required to support their travel policy management objectives. Datalex’s Cognizer is the first data analysis solution to perform automated monitoring and analysis of corporate travel purchasing. Cognizer leverages both real-time and historical purchasing data to identify gaps in supplier contract coverage, and to reveal emerging purchasing trends as they happen. A highly proactive travel management tool, Cognizer distills data from multiple, disparate data sources to produce a series of actionable, cost-saving recommendations. This gives purchasing managers, travel management providers, business consultants and travel suppliers an effective cost management and service delivery advantage.
Hosted Services Datalex offers a cost-effective business management service that helps control the total cost of technology when restrictions exist on capital expenditure. Corporations and travel suppliers can focus on what they do best - building their business, while Datalex manages their e-Commerce technology infrastructure. The solution supports a corporation’s or travel supplier’s dynamic business growth, offering fast time-to-market and unconstrained capacity growth. Connectivity options may include a direct link to all global distribution systems and travel supplier central reservations systems.
Application Service Provider Support Datalex’s solutions provide support for organizations that either want to hand over fulfillment to another company to manage ticket fulfillment and customer service, or which want to provide a complete ASP offering among their clients and partner companies. Application process flows and access points enable booking data to pass over to fulfillment centers for use with automated ticketing and quality control systems. They also provide data to call center agents for customer support services. In certain geographic markets, Datalex can create an ASP solution through partner companies that offer fulfillment and customer service in conjunction with a solution hosted by Datalex. ATL-M0093.DS1© Copyright Datalex 061103. All Rights Reserved.
Since its inception in 1985, Datalex has earned recognition as one of the most successful information technology solution providers to the global travel industry. Datalex solutions for corporate travel are based on its next-generation platform and a suite of leading-edge applications designed to : Lower call-to-book ratios Ensure compliance with corporate purchasing and travel policies Improve understanding of travel purchasing behavior Fully integrate with fulfillment agency systems and processes Enable direct targeting of service, discounts and incentives Enhance customer loyalty Support flexible formats for information exchange
CONTACT INFORMATION Web site: www.datalex.com E-Mail: sales@datalex.com EUROPE Dublin, Corporate HQ
+ 353-1-839-1787
Country Sales Offices Amsterdam Frankfurt
+31 20 503 0200 +49 6196 655 111
AMERICAS Metro Atlanta Toll Free (USA & Canada) ASIA PACIFIC Singapore AUSTRALASIA Sydney
+1 770-255-2400 +1 888-234-1890 +65 6823-1301
+61 2 9004 7286
Other office locations: Manchester, UK Petaluma, California, USA