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4.1 Processes

4.1.1 Process Flowcharts

The following process flowcharts show the major steps, decisions, and input required to develop a wayfinding project. These charts represent a typical project development process once funding has been allocated and may not include all stages, nuances, and considerations associated with a real project. Wayfinding projects can be led by any number of public agencies or private organizations, each with their own budgeting process. The key considerations illustrated by the flow charts include the following: • Devote time and energy to preparation. This includes defining the project objectives and target audience(s), the area it will cover, who owns the right-of-way within the area, where funding may come from for implementation and long-term maintenance, and the need for community engagement. • Be thorough and strategic in project planning. The following considerations will lead to a more robust, flexible project: • Determine which modes of travel will be served. • Establish criteria to determine destinations. • Define a signed network of routes. • Consult with relevant agencies. • Engage consultants (engineers or wayfinding specialists, depending on the type of project) to prepare the design and submissions. • Be clear about the intent of design. Diverging from MDMUTCD standards for traffic signs is not advised without coordination with, and agreement from, MDOT SHA. Other approaches for gateways, pedestrian, and offroad wayfinding may be possible on municipal right-of-way, but divergence includes a responsibility to understand, interpret, and apply the principles of wayfinding design.

Project preparation

The following flowchart describes the process of project preparation from initial idea of wayfinding through development of a project resource report. The development of a project resource report is a best practice in wayfinding; the report is used to document and summarize this planning phase. The flow chart is intended for project sponsors who are in the earliest stages of wayfinding project development (e.g., home owners associations, civic associations, BIDs, business associations, hybrid committees, and nonprofit organizations). By following this flow chart, sponsors will develop and document project goals, targets, and project limits. Secondly, this process will allow sponsors to account for key considerations and stakeholders, and identify the regulatory environment that will govern.

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