retail news
WORDS BY LAURA KEMMERER
Chris Spencer Celebrates 10 Years, While Essential Business Keeps Things Moving at Car-Tunes Inc. Though Coronavirus is leaving many with questions and fears about business, some good news is circulating: Chris Spencer, an installation tech and sales associate with Car-Tunes, Inc., marked his 10th year with the company on Aug. 13, 2019. Car-Tunes, having been dubbed an essential business, is also keeping business somewhat as usual, according to owner Kimberly Trainer. “[Chris] started as a tech in the shop and he advanced from that into sales as well, so he’s pretty versatile,” Trainer
19 Mobile Electronics June 2020
said. “Our store is very focused on a lot of teamwork. We’re not really separated like some other shops in the industry, where salespeople or installers work apart. We all work together daily. He’s pretty versatile, and that’s valuable.” As far as Trainer recalls, Spencer was introduced to the company through a cousin who recommended him for an open position. The Car-Tunes president and owner went on to note that although he entered the field with no background, she preferred it that way. From a business perspective, she said,
it’s better to train people on how you want things to be done. “And, of course, over the years, techniques have evolved and products have evolved, so he changed right along with that,” Trainer said. “In our industry, it’s a learning process every day. It’s my 19th year doing this, and you learn something new every day.” As for the business itself, things have been as close to normal as can be hoped for, given the conditions of the pandemic. Car-Tunes was dubbed essential due to carrying out certain