THE OFFICIAL NEWSLETTER OF THE METRO PARKING GROUP
Malaysia - Singapore - Brunei - Philippines - Hong Kong - India
KDN : PP12633/09/2012 (030659)
MAY - AUGUST 2013 | VOLUME 2/2013
’MAJLIS BERBUKA PUASA’ FOR HQ & CENTRAL REGION 2013 PAGE 4
EXCELLENT PERFORMANCE AWARD Metro Parking Northern Region
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PAGE 5
‘JAMUAN MESRA AIDILFITRI’ 2013
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PAGE 6
PAGE 10
PAGE 11
PAGE 12
‘KEMBARA MAHKOTA JOHOR’ PROGRAMME
‘AZAM KERJA’ CAREER CARNIVAL
BUSINESS DEVELOPMENT WORKSHOP
FAREWELL FOR STUDENT FROM (GEMS)
Metro Parking Southern Region
Metro Parking Central Region
Metro Parking Central Region
Metro Parking Southern Region
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EDITORIAL
TABLE OF CONTENTS 2 3 4
From the Editor Hello Metromites!!!
We have completed our second stretch and moving into the final stretch of 2013. Much has been said about our performance this year through a number of numerous meetings with our parent company and at JCorp level. Local front encountered stiff competition and it will continue in our goal of increasing our market shares in the country. The machinery need to be oiled and synchronised at regulated intervals to ensure that we are on track and able to overcome the obstacles laid in front of us. We are doing quite well in our quest of achieving our 2013 KPIs through continuous monitoring of our operational performance at the respective car parks nationwide. Another distinct point is the way that we are managing our current issues with the Landlords/Owners. The right approach that we adopted in our continuous discussions seems to steer us right to the desired objectives. The level of maturity in our people is the asset in our never ending strives of maintaining our position as the industry leader in the country. The right blend of people and systems will ensure the continuity of our leadership hold in this highly competitive and volatile environment. On international front, the Group is facing with inconsistency performances which could be due to local factors, and changes in the respective government policies. The Group will assess each country on their own merit and will not generalise the whole into one. Each country will have their issues in managing their operations and it can come in various forms, i.e. funding, competitors, new government policy, internal issues, etc. Nonetheless the Group will scrutinise each of the entities to ensure that the issues can be mitigated and not jeopardise the overall objectives of the Group. Hopefully in this final stretch of 2013 we will see the company clocking and recording new milestones to the envy of our chasing competitors. For this to happen, the need of everyone to realign their mindset is of tremendous important. So Metromites, let us put aside our indifferences and unite to see the materialisation of our vision to be the No. 1 again and again in years to come….
Editor Syed Yusof Syed Ibrahim “The two most important days in your life are the day you are born and the day you find out why.” MARK TWAIN
Editorial Note From The Group General Manager Cover Story ’Majlis Berbuka Puasa’ For HQ & Central Region 2013. ‘Jamuan Mesra Aidilfitri’ 2013. 5 Branches News Tazkirah & Quality And Positive Work Culture Slot. ‘Majlis Khatam Al-Quran Dan Berbuka Puasa’. Excellent Performance Award. 6 Branches News ‘Kembara Mahkota Johor’ Programme. JTK Site Visit To Car Park. Induction Office And Operation. 7 Development News New Car Park Contracts Secured By Metro Parking Group. 8 Event And Happenings 10 Branches News Care and Clean ‘Azam Kerja’ Career Carnival. 11 Branches News Iftar Business Development Workshop. Futsal & Badminton Tournament. 12 Branches News Majlis Tahlil/Tazkirah Ramadahan. Farewell For Student From ‘Graduate Employability Management Scheme (Gems)’. 13 Branches News Kurma & Kuih Raya Distribution. Monthly Birthday Celebrations. 14 Quality & Training News Courses And Training Development for Staff. 15 Human Resources News
EDITORIAL TEAM advisor Haji Ab. Rashid Bukhairah editor Syed Yusof Syed Ibrahim
branch conributors singapore Eileen Kerk philippines Nanette Gasper
assistant editor Mohamad Fauzi Saad Siti Mastura Yaakub
brunei Siti Rosaliah Abdullah
production committee Syed Yusof Syed Ibrahim Zamri Adam Ahmad Fiaza Abd Shukor Syed Nasir Syed Sheikh Raymond Chew
india Mizan Ibrahim
news@mpark | volume 2/2013
hong kong Jacqueline Ng
johor baharu Rafidah Sumadi kuantan Kamarul Mohd Noor
layout & design Khairil&Associates No 19, Lorong CP 1/4 43200 Cheras Perdana Selangor printing Bakti Tulin Sdn. Bhd. No.29A, 31, 41 & 43 Jalan Brunei Barat Off Jalan Pudu 55100 Kuala Lumpur
publisher Metro Parking (M) Sdn Bhd Level 4, Block G North, Pusat Bandar Damansara Damansara Heights 50490 Kuala Lumpur No part of this report may be produced or stored in any retrieval or transmitted by electronic or mechanical means, staged, photocopied, recorded or otherwise without the prior permission of Metro Parking (M) Sdn Bhd. Copyright: Metro Parking (M) Sdn Bhd 2013. The information in this publication was correct at the time of printing.
NOTE FROM GGM
NOTE FROM THE GROUP GENERAL MANAGER
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Dear Fellow Metromites, Our progress for 2013 locally and internationally has been quite predictable. We experience minimal growth in trying to increase our market share and outpacing our nearest competitor. The business development team need to be more vigilant and chameleon in nature so that it can adapt to the requirements and changing rules as and when required. Anticipating changes and understanding different business platforms is a “must-know-how” for the team to ensure success. We may need to revamp our current business model since “change” is the only thing consistent where else everything in this world changes. The only difference is the pace of these changes depending on the industry they are in. Though it might be bitter but we may need to swallow it and come to our senses that would be the best prescription for us in taking a giant leapt forward. Secondly our financial resource is another determinant factor in moving into the niche environment. The evolving nature of business from “manual - semi auto- fully auto” would need a substantial investment to execute it. Funding needs to be sourced and good practices of cash-flow management need to be benchmarked and adopted. Internal systems need to be overhauled too in ensuring a uniform and consistent practices embrace and practise. In moving into this direction the human resource development planning need to play a major role. The upgrading of the people knowledge and skill must go hand-in-hand with the shift into technology-driven environment. Identification of intervention either through training, mentormentee, on-the-job or project-oriented must be planned by the human resource department. The balance of workforce after automation can be reassigned to other sites and departments. In a nutshell all these factors are vital and need to be approached with delicate touch and fitting planning. Executing the plans will be another benchmark where the precision in doing so will be the hallmark of the success story. The Group with the helm at DR Bhd will need to carry out in-depth analysis in prioritising the activities so as it is manageable and proper monitoring can be done at specified intervals. With the final lap towards the end of 2013 the Group is quite optimistic that current KPIs can be achieved. With total commitment from everyone ground up, the tasks facing us is surmountable. We hope to see new milestones being chipped in our endless journey to formidable growth in years to come. I trust that with all of your support and dedication this is a small step for us to conquer yet again. All the best to everyone! May we receive the blessings from Allah All-Mighty.
Hj Ab Rashid Bukhairah
“Plan your work for today and every day, then work your plan.” MARGARET THATCHER
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COVER STORY
’MAJLIS BERBUKA PUASA’ FOR HQ & CENTRAL REGION 2013 Metro Parking Central Region The event was organized by HRAIT department while the speaker was sponsored by KSR KL. It was held on 26th July 2013 at Bukit Kiara & Equestrian Resort. (Attended by all office staff with the attendance of our Chairman; En Wan Azman). Brief itineraries; greeting by MC, talk by speaker from Pusat Pungutan Zakat, ceremony for Anugerah Khidmat Setia, speech by DGM; Tn Hj Shamsuddin and Chairman; En Wan Azman followed by Iftar.
‘JAMUAN MESRA AIDILFITRI’ 2013 Metro Parking Southern Region Celebration held on August 30, 2013 at Hotel Grand Bluewave. The event was attended by more than 100 employees, Suppliers and Building Owners.
news@mpark | volume 2/2013
“Property may be destroyed and money may lose its purchasing power; but, character, health, knowledge and good judgement will always be in demand under all conditions.” ROGER BABSON
BRANCHES NEWS
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TAZKIRAH & QUALITY AND POSITIVE WORK CULTURE SLOT Metro Parking Central Region Tazkirah; weekly event for MPKL. As for the month of July, Quality and positive work culture has been slot in Tazkirah session. Our GGM Tn. Hj Rashid also took part in the event.
‘MAJLIS KHATAM AL-QURAN DAN BERBUKA PUASA’ Metro Parking Southern Region
The Company through Sports & Recreation Club had organized Khatam Al-Quran and breaking fast on 29 July 2013 (Monday) which starts at 4.00 pm until 7.45 pm at Training Room, Administrative Office, Komtar. A total of 43 employees attended the event.
“Whenever you find yourself on the side of the majority, it is time to pause and reflect.” MARK TWAIN
EXCELLENT PERFORMANCE AWARD Metro Parking Northern Region
Excellent Perfomance Award for Metro Parking Northern Region 5 tahun. Staff who received is Fariz Mohd Izwan Bin Sohaime (KL 3697 - Assistant Supervisor) and Mohammad Fareez Bin Rosli (KL 3774 - Assistant CSR)
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BRANCHES NEWS
‘KEMBARA MAHKOTA JOHOR’ PROGRAMME Metro Parking Southern Region
All administrative staff joined the relief Adventure Mahkota Johor held on August 24, 2013 at Aqabah Tower, Pasir Gudang Municipal Council. Kembara Mahkota Johor program was held from 24 to 27 August 2013. This year, JCorp and subsidiaries including Metro Parking is co-organizing the launch.
“The superior man understands what is right; the inferior man understands what will sell.” CONFUCIUS
JTK SITE VISIT TO CAR PARK Metro Parking Central Region
In continuing with Azam Kerja career fair in NIOSH, JTK representative made a site visit to KL Sentral. The purpose of the site visit is to interview the selected candidate hired by MPM and as an appreciation for the company since we hired the candidate from Azam Kerja.
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INDUCTION OFFICE AND OPERATION Metro Parking Central Region
Induction training organized by HR to new staff regarding company background, employment terms and conditions, misconduct and disciplinary actions, dress code as well as customer service skills.
DEVELOPMENT NEWS
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NEW CAR PARK CONTRACT SECURED BY METRO PARKING GROUP
Singapore Aviation Academy “Sometimes when you innovate, you make mistakes. It is best to admit them quickly, and get on with improving your other innovations. STEVE JOBS
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EVENTS & HAPPENINGS
METRO PARKING CENTRAL REGION
METRO PARKING EASTERN REGION
METRO PARKING NORTHERN REGION
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EVENTS & HAPPENINGS
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METRO PARKING SOUTHERN REGION
METRO PARKING SINGAPORE
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10 BRANCHES NEWS CARE & CLEAN
Metro Parking Eastern Region Metro Parking Kuantan held a care and clean campaign at Kuantan Medical Centre and Kuantan Parade Open Site.
‘AZAM KERJA’ CAREER CARNIVAL Metro Parking Central Region
This career carnival ‘Azam Kerja’ was organized by Jabatan Tenaga Kerja (JTK) Bangi with the cooperation of National Institute of Safety & Health (NIOSH) on 12th May 2013. ‘Azam Kerja’ career carnival is to provide jobs for children coming from low income family. HR as well as Operation personnel were involved in this carnival as one of HR recruitment medium.
“Don't let your ego get too close to your position, so that if your position gets shot down, your ego doesn't go with it.” COLIN POWELL
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BRANCHES NEWS
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BUSINESS DEVELOPMENT WORKSHOP Metro Parking Central Region
One of the initiative to improve Business Development activity and as a knowledge sharing medium for BD personnel in all regions; Central, Eastern, Northern and Southern. The workshop was organized at Bukit Kiara & Equestrian Resort on 31st July 2013.
FUTSAL & BADMINTON TOURNAMENT “Just because something doesn't do what you planned it to do doesn't mean it's useless.” THOMAS A. EDISON
Metro Parking Central Region
Event organized by KSR KL on 8th June 2013 at The Challenger Futsal. It was participate by KSR members from Central, Eastern and Northern Region with total of 11 Futsal groups and 8 badmintons groups.
IFTAR
Metro Parking Eastern Region The event was held at Satay Wan House.
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12 BRANCHES NEWS
MAJLIS TAHLIL/TAZKIRAH RAMADAHAN Metro Parking Southern Region
The Company through Sports & Recreation Club hosted a ‘Majlis Tahlil’ as well as celebrating ‘Awal Ramadan’ on July 5, 2013 (Friday), at 3.00 and 5.00 pm at the Training Room, Administrative Office, Komtar. This event was attended by 47 employees from various departments.
FAREWELL FOR STUDENT FROM ‘GRADUATE EMPLOYABILITY MANAGEMENT SCHEME (GEMS)’ Metro Parking Southern Region
They have been with the company for 6 months. Hopefully they will be successful in their future field of endeavor: Nurul Nadiah Binti Baharuddin – attached at Financial Department Rabiatul Adawiyah Binti Abd Ghani – attached at Administration & Human Capital Department
“A budget tells us what we can't afford, but it doesn't keep us from buying it.” WILLIAM FEATHER
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BRANCHES NEWS
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KURMA & KUIH RAYA DISTRIBUTION Metro Parking Central Region
This is an annual activity by HRAIT Department. For 2013, kurma distribution was distributed to all staff including Eastern, Northern as well as Sabah & Sarawak. ‘Kuih Raya’ was also distributed to operation staff who worked during the ‘Hari Raya’ celebration.
“The secret of business is to know something that nobody else knows.” ARISTOTLE ONASSIS
MONTHLY BIRTHDAY CELEBRATIONS Metro Parking Singapore
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14 QUALITY AND TRAINING NEWS
COURSES AND TRAINING DEVELOPMENT FOR STAFF Several courses were held recently in Central and Southern Region to share and inculcate good work ethics and new skills. Among the courses conducted were:NO.
COURSES (CENTRAL REGION)
DATE
1.
Audit Report Composing
19th-20th June 2013
2.
Enhancing your Ability to Deal with Difficult People
3th-4th June 2013
3.
Digital Marketing Training
19th-20th June 2013
4.
Purchasing Cost Reduction
22th-23th July 2013
5.
BD Workshop
31th July 2013
6.
Kursus Induksi Anggota Pekerja Operasi 2013
Quarterly
NO.
COURSES (SOUTHERN REGION)
DATE
1.
Kursus Induksi Pembantu Khidmat Pelanggan 2013
15 May 2013
2.
Kursus ‘Menangani Ketidakhadiran & Pekerja Bermasalah’
22-23 May 2013
3.
MS Excel 2010 (Advance)
29-30 May 2013
4.
Seminar Kepentingan Statistik Sektor Perkhidmatan Dalam Transfromasi Negara
4 June 2013
5.
Kursus Induksi Pembantu Khidmat Pelanggan 2013
19 June 2013
6.
Industrial Electricity And Electrical Safety
22,29 June, 6 July 2013
7.
Behavioral Based Interviewing Technique
17-18 June 2013
8.
Program Nilai-nilai Murni: Meningkatkan Kualiti Kerja Di Bulan Barakah
30 July 2013
Kursus Etika CSA
Metro Parking Southern Region
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“Intelligence is the ability to adapt to change.” STEPHEN HAWKING
HUMAN RESOURCES NEWS
PROMOTIONS
CONDOLENCE
Metro Parking Central Region
Metro Parking Southern Region
MOHD MAZLANI Acting Asst Manager Operation-Penang
Othman Mokhtar - His father pass away on 20th August 2013
NUZUL QAYYUM Junior Engineer
LOSS OF EMPLOYEE
Metro Parking Southern Region
Metro Parking Southern Region
MOHD RAHIMAN BIN AHMAD Customer Service Assistant to Assistant Supervisor
The company was lost with late Md Saiful Azali Sulong, Account and Finance Manager who died on 28 May 2013. The company would like to express condolences to his family.
MOHAMMAD NAWI BIN MD SALLEH Customer Service Assistant to Assistant Supervisor MOHAMAD YAHYA BIN KAMALUDIN Customer Service Assistant to Assistant Supervisor MOHD NIZAM BIN MAAKIP Customer Service Assistant to Assistant Supervisor
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“Your talent is your art. It is not to be taken for granted.” PAULA ABDUL
NEW BORN 1. Muhammad Afiq Dani son of Norazlin Mis 2. Mohamad Noor Elham (Operation Executive) new born daughter on 1st July 2013 3. Abdul Rahman Abdul Aziz (Audit Executive) new born daughter on 24th June 2013
MARRIAGE
Mohd Ridzwan Hj Osali Senior Exec Season and spouse Nur Sakinah Abd Aziz (29.6.2013)
Fariz Mohd Izwan Bin Sohaime 2/6/2013 volume 1/2013 | news@mpark
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