Enhancing Your Business’ Cyber Crisis Preparedness: A Review Anti-Scam Measures
Cyber Crisis Management Security breaches, scams, and cyber frauds can cost your company millions of dollars and also affect its reputation. If you are not careful with your data and don’t have strong anti-spam protocols in place, scammers and hackers may infiltrate into your system and cause a lot of damage. While it is absolutely essential to have anti-spam and anti-scam measures in place, businesses must prepare themselves for the worst. In this age of increasing cyber threats, no organization is immune to attacks, which is why they must have a resilient and foolproof cyber crisis management plan. This ensures that the critical systems are protected from malicious, fake individuals and all the steps are taken to soften the blow of the attack.
Strategies To Prepare Your Company Against Fraudsters & Hackers In addition to training your employees to tread cautiously with spam emails and having fraud prevention tools in place, here are some strategies that you should employ to enhance your crisis preparedness:
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Making sure that a senior communications officer is an integral part of the rapid response group. Ensuring orderly communication with blackmailers. Reviewing and keeping up with compliance and regulatory requirements. Establishing alternative channels of communication.
Adding Senior Communications Executives To Your Cyber Crisis Management Team The foundation of a good crisis response and recovery plan is having a enthusiastic team with a senior personnel who ensures that everyone involved stays updated of the developments when a scam, cyber attack, or fraud takes place. They should be the ones who help to maintain seamless communication between the IT, legal, PR, and upper management teams so that everyone has unrestricted access to the information that helps them to respond to the crisis intelligently. This is half the battle won because companies spend too much time in relaying decisions and implementing them during a cyber attack.
Ensuring Orderly Communication With Blackmailers Board members dealing with a blackmailing fraudster or a ransomware attack must ensure that they keep in mind their demands before talking to and addressing the concerns of stakeholders. Crisis management experts reviewed and explained that discussing this aspect with the team should be of paramount importance as negotiations can turn awry and even become dangerous, if the communicators don’t know how to deal with malicious individuals and organizations.
Compliance & Regulatory Requirements The communications executive must stay updated about the latest cybersecurity and compliance requirements. This means that they should be aware about which government organizations must be informed in the event of a data breach, fraud, or scam. There are also particular steps and compliance protocols that an organization must follow once it falls prey to hacking. Doing this also ensures that you get timely assistance from cybersecurity professionals and law enforcement agencies. Here, it is important to remember that failure to inform relevant authorities may lead to fines and legal troubles.
Alternative Channels Of Communication It is highly likely that your normal communication channels may be disrupted because of the cyber attack. If your email is not working, you may lose precious minutes trying to establish communication with decision makers and those in charge of implementation of safety protocols. To ensure that you team can move to crisis response and recovery mode ASAP, hae backup cloud-based communication channels in place to facilitate contact.
Thank You! Prepared by: Yash Dogra, Manager, Money 2.0 Conference https://www.money2conf.com/