Technical Help

from Plym Links April/May 2020

Walk

Renewals, upgrades - and the need to restart! TECH HELP

If you pay for the anti-virus system you use for your Windows computer, do be careful, as most companies also enrol you in automatic renewal as part of the process. It is easy to turn this off if you can access your online account, but if you can’t, it will automatically renew after a year and you may be charged up to three times as much. If you would prefer to avoid this, I have now reduced the price I charge for anti-virus to £20 - the same as cheap renewal quotes - I can also have a look at your computer at the same time.

If you are upgrading the OS on your Mac to Catalina you may also need to replace old versions of MS Office – if this is necessary you will get a warning about it in the upgrade process. This is a pain I realise, but it’s a natural consequence - not some Machiavellian Microsoft Masterplan! I suggest buying Office 365 Personal or Home - Amazon offers great value or there are other versions available.

Windows 10 and Windows 8 do not operate like Windows 7, they go into a sort of sleep

when shut down, so they can start up more quickly when you next need them. This means that if there are any problems when you shut down, they will be carried forward to the next start up. So if you feel that using your computer is like wading through treacle, then RESTART it. This is quite separate from the Shut Down and Start process and it really does fix most things!

New opening times: I realise it is a little difficult to see someone during the day when I am on calls, but I am always in the office from 8am until 9.30am. If you need to drop something off or ask a quick question, then just pop by. Otherwise please email me so I can arrange to be here for you. n

For help with any home or business IT needs call ✆ 01822 855822 or email help@chezvouspc.com

Just living is not enough... One must have sunshine, freedom, creativity and a little flower. HANS CHRISTIAN ANDERSON creativity and a little flower. HANS CHRISTIAN ANDERSON One must have sunshine, freedom, Just living is not enough... creativity and a little flower. HANS CHRISTIAN ANDERSON

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I’ve been advertising with Links Magazines ever since they started seven

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Plym Links is delivered by the Royal Mail to PL6 - 7 and PL7 - 5 postcodes. Additional copies are delivered to Derriford Hospital, The Plymouth Science Park and cafés, restaurants and outlets. Total coverage of 7,000 homes and businesses. Advertising with Moor & Tavy Links has been worth every penny, with great response to the advert from the local community. I now have very loyal local customers and would like to thank them for their support. It more than pays for itself each time I advertise. Paul Waycott, Moor Warm

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