2 minute read
Trade Secrets
Ross Kitto
Majestic Cleaning
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What is it that Majestic Cleaning specialises in?
We clean carpets, upholstery (sofas/chairs), rugs and leather.
Where are you based?
We are based in Newnham in Plympton.
What areas do you cover?
We cover all areas from Bodmin across to Exeter.
Is this your company or do you work as part of a wider team?
This is my company and I carry out the majority of the work. This is a very technical industry and quite scientifi cally technical at times and to maintain high standards for my customers I am very involved in what we do.
What made you start this line of work?
We had our carpets cleaned by a ‘so-called professional’ and we were very disappointed with the standards of service that we received. With a scientifi c background and a strong attention to detail, I knew it was something I could do to a high standard.
What is the worst thing people can do to their upholstery if they are trying to remove a stain?
The worst thing they can do is use cleaning solutions or lots of water with little knowledge of fi bre technology or an understanding of how diff erent stains bond.
Can you describe a typical day?
A typical day to me is all about exceeding customer expectations in all aspects of what we do. I see that we are only as good as our last job and want that customer to use us again and recommend us to others in the future.
Have you any plans for the future for Majestic Cleaning?
We just want to keep doing what we do best and delighting our customers. n
Find Out More:
Call Ross on 01752 242899 or visit majesticlceaningsw.co.uk
• Your peace of mind knowing we are one of the ONLY Woolsafe Fibre Care Specialists AND Advanced NCCA members locally. Recommended by the a , Trading Standards and sourced via Age UK • • You have no need to worry as we are Fully Insured and Professionally Trained • We'll work around your schedule and turn up when we say we will • You don't have to move your furniture, we can.....tea and biscuits welcome
Fastest Drying Times!!
