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MEASURING SUCCESS
Success against our actions in the Delivery Program will be measured by both outputs (the things we did) and outcomes (the results of what we did). For each community theme, we have identified measures of success (or Key Performance Indicators) for outputs in our Delivery Program. The measures for outcomes are set in our Community Strategic Plan. These two types of measures will tell us how we are tracking towards achieving our community goals.
The sources for these measures include Council’s internal reporting as well as publications from various agencies and organisations such as the Australian Bureau of Statistics. We may also survey our community to understand their perceptions and attitudes, satisfaction and agreement levels with services, facilities or programs.
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Reporting and informing
Council is responsible for providing regular reports to the community on the progress being made towards achieving the shared community vision. We will also regularly communicate on major priorities and projects through our media and social media channels.
Quarterly Report
Each financial quarter, we report on progress in achieving the actions set out in our annual Operational Plan and Budget, and progress towards achieving the community goals.
This reports on outputs.
Annual Report
By 30 November following end of the financial year, we report on how well we achieved the actions in our annual Operational Plan, Delivery Program and progress towards achieving the community goals set out in the Community Strategic Plan.
This reports on outputs and outcomes.
State of the Shire Report
At the end of the Council term, we report on the actions in this Delivery Program and progress made towards achieving the community goals set out in the Community Strategic Plan.
This reports on outcomes.
Quarterly Budget Review Statement
For the first three quarters of the financial year, we report on income and expenditure as set out in our annual Operational Plan and Budget.
Media releases
We proactively release information about the activities and projects of Council. This information is made available to the media and on our website.
Social media
Council actively informs our community about activities and projects as well as operational matters such as road closures, service disruptions, event announcements, job opportunities as well as sharing information from our many partners.
Image (left to right): Moree floods, March 2021; Dress up characters and children in Balo St, Moree at the under the Vines event in February 2022
