Helpful Info for Visitors

LEARN Helpful Information for Your Stay in the U.S. Virgin Islands

So here you are in the beautiful U.S. Virgin Islands, ready to enjoy some beach time, water adventures, shopping and dining, relaxing and exploring. We’re glad you’re here. Here’s a bit of helpful information for during your stay: SIZE

St. Thomas – 32 Square Miles St. John – 19 Square Miles

POPULATION

St. Thomas has about 43,000 residents. St. John has about 4,000 residents

CAPITOL

Charlotte Amalie (Downtown map page 34)

LANGUAGE

The official language of the Virgin Islands is English. There are many West Indian dialects that you may hear. Most of them are predominantly English-based. There are people from all over the Caribbean living here so if you don’t understand what has been said to you, politely ask for the person to repeat what they have said. Preface all questions and requests with a greeting first. Customarily, "Good Morning" or "Good Day" will get you prompt service and many smiles.

CURRENCY & CREDIT CARDS

The currency of the U.S Virgin Islands is the U.S. Dollar. Major credit cards are are accepted in almost all – but not all – establishments. Ask before you make a purchase or order food. ATM machines are located in banks and at other commercial locations and near the cruise ship docks.

MAIL

The U.S. Virgin Islands use the same postal system and U.S. mail rates. You can mail locally purchased gifts back to the states.

DRESS

We are more than just a beach destination and bathing suits worn elsewhere, especially in town, tend to offend local residents. So, please wear proper attire (no bare midriffs or chests) in town and public areas, away from the beach.

PHONES

The U.S. Virgin Islands area code is 340. Most major U.S. wireless phone companies provide domestic cell service on island. But be aware if you pop over to the British Virgin Islands for an excursion, you will pay international fees.

DRIVING

arrival, we drive on the left side of the road here. So if you are renting a vehicle and driving around St. Thomas and St. John, just be extra mindful and careful on our narrow winding roads. Be cautious, be courteous and don’t be in a hurry.

BANKS

The following banks operate in the US Virgin Islands: Banco Popular • First Bank Virgin Islands Oriental Bank • Merchants Commercial Bank

TAXATION

There is no sales tax in the Virgin Islands. Residents pay income tax to the USVI government. There are no state income taxes.

ISLAND CREATURES

There are no dangerous snakes in the Virgin Islands, but you might want to pay attention to the invertebrates. Painful non-poisonous stings can be delivered by wasps, scorpions and centipedes. If you are prone to allergies you may have similar reactions to various insect bites and stings. Green iguanas are seen throughout the island, often found near water and are agile climbers.

WHEN YOU LEAVE

As you leave, keep in mind the following advice to help make your trip through the airport as efficient and comfortable as possible: ARRIVE ON TIME: Remember to leave adequate time to check baggage and move through security. Security measures in the Virgin Islands are unique. All passengers and crew traveling from the U.S. Virgin Islands to the continental U.S. and Puerto Rico must be cleared by officers of U.S. Customs and Border Protection (CBP) to determine admissibility to the United States. Each individual must complete the CBP Declaration Form 6059B. Check with airlines for recommended arrival time. HAVE THE FOLLOWING READY: Passengers should be prepared to present their own boarding pass and a valid federal or state issued government ID, such as a valid driver’s license or passport with your name as it appears on your boarding pass. You will have to show these items twice. Once to CBP and the second time to TSA security personnel.

COVID-19 UPDATES

At the time we went to print for this edition, the U.S. Virgin Islands -- like many places -- were still adhering to pandemic safety precautions. In addition to Centers for Disease Control recommended practices of frequent hand washing and sanitizing and social distancing, the USVI has been operating under a “No Mask, No Service” mandate for months, which requires anyone entering any indoor business and anyone working there to wear a mask. At restaurants, diners must wear masks at all times except when seated at the table. For the latest requirements and updates related to COVID-19, the USVI’s official source of information is usviupdate.com

STREET SMARTS

Visitors should exercise the same safety precautions used when traveling anywhere else in the world. Lock your hotel door or car when you exit. Don’t answer the door in a hotel without verifying whom it is. Place all valuables in the hotel’s safe deposit box. Be aware of your surroundings, particularly after dark, and stay in well-lighted areas.

PROBLEMS WHILE VISITING: EMERGENCY: 911 Information: 913

DEPARTMENT OF TOURISM HELPLINE:

St. Croix: (340) 772-0357 St. John: (340) 776-6450 St. Thomas & Water Island: (340) 774-8784