Draft MOSPLAN 4 Year Delivery Plan and 1 Year Operational Plan by Mosman Council

First published in 1992 by Mosman Municipal Council This edition April 2010 ÂŠ 1992 Mosman Municipal Council ISBN 0 646 12773 x

This publication is copyright. Apart from any fair dealing for the purpose of private study, research, criticism or review or as otherwise permitted under the Copyright Act, no part may be reproduced by any process without written permission.

Enquiries and feedback should be made to: the General Manager Mosman Municipal Council PO Box 211 SPIT JUNCTION NSW 2088 Telephone: 9978-4000 Facsimile: 9978-4132 E-mail: council@mosman.nsw.gov.au Website: www.mosman.nsw.gov.au

MOSPLAN 2010-2014: Combined Operational Plan (1 year) and Delivery Plan (4 year)

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Contents Council, Community and Communication ..................................................................................... 13 Council, Secretariat and Civic Involvement..................................................................................... 14 Governance..................................................................................................................................... 16 Communication ............................................................................................................................... 18 Resource and Asset Management .................................................................................................. 20 Policy and Administration and Customer Focus.............................................................................. 21 Finance ........................................................................................................................................... 23 Information Technology and Infrastructure...................................................................................... 25 Insurance and Risk Management.................................................................................................... 28 Human Resources .......................................................................................................................... 30 Strategic Asset & Property Management ........................................................................................ 32 Community Safety ............................................................................................................................ 34 Collaboration, Communication and Accountability .......................................................................... 35 Combating Offences and Crime ...................................................................................................... 37 Event Management - Safety and Traffic Aspects ............................................................................ 40 Emergency Management ................................................................................................................ 41 Safe Communities ........................................................................................................................... 43 Companion Animals ........................................................................................................................ 44 Urban Planning ................................................................................................................................. 49 Plan Making and Implementation .................................................................................................... 50 Heritage Planning............................................................................................................................ 53 Planning and Built Environment ..................................................................................................... 55 Development Assessment and Regulation ..................................................................................... 56 Sustainability, Environment and Health ......................................................................................... 59 Policy and Administration and Customer Focus.............................................................................. 61 Climate Change and Air Quality ...................................................................................................... 64 Total Water Cycle............................................................................................................................ 66 Biodiversity ...................................................................................................................................... 69 Trees ............................................................................................................................................... 72 Land and Coast ............................................................................................................................... 74 Engagement and Education for Sustainability................................................................................. 76 Environmental and Public Health .................................................................................................... 78 Waste .............................................................................................................................................. 80 Environmental Cleaning Services .................................................................................................. 83 Food Safety ..................................................................................................................................... 85 Parks & Recreation ........................................................................................................................... 87 Policy and Administration and Customer Focus.............................................................................. 88 Parks, Gardens, Playgrounds and Civic Spaces............................................................................. 90 Recreational Facilities ..................................................................................................................... 93 Beaches, Sea Pools and Foreshores.............................................................................................. 96 Transport and Traffic........................................................................................................................ 97 Policy and Administration and Customer Focus.............................................................................. 99 Roads............................................................................................................................................ 101 Traffic Facilities ............................................................................................................................. 104 Traffic Management ...................................................................................................................... 106 Road Safety and Pedestrians....................................................................................................... 108 Bicycles ......................................................................................................................................... 110 Public Transport ............................................................................................................................ 111

MOSPLAN 2010-2014: Combined Operational Plan (1 year) and Delivery Plan (4 year)

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Community Development and Services ....................................................................................... 115 Policy and Administration and Customer Focus............................................................................ 117 Community Connection and Volunteering..................................................................................... 119 Children/Family ............................................................................................................................. 121 Youth............................................................................................................................................. 124 Older People ................................................................................................................................. 126 People with a Disability ................................................................................................................. 128 Primary and Community Health .................................................................................................... 130 Healthy Lifestyle and Fitness ........................................................................................................ 132 Aboriginal Culture, Heritage and Reconciliation............................................................................ 133 Culturally and Linguistically Diverse People (CALD)..................................................................... 134 Library and Information.................................................................................................................. 135 Policy and Administration and Customer Focus............................................................................ 137 Library Resources ......................................................................................................................... 139 Library Services ............................................................................................................................ 141 Library Information Technology..................................................................................................... 143 Library Building ............................................................................................................................. 145 Education ...................................................................................................................................... 147 Local Studies................................................................................................................................. 148 Community Information ................................................................................................................. 150 Mosman Website .......................................................................................................................... 152 Cultural Development and Services.............................................................................................. 154 Policy and Administration and Customer Focus............................................................................ 156 Cultural Development.................................................................................................................... 158 Gallery Exhibitions and Activities .................................................................................................. 160 Community Arts, Crafts and Village Markets................................................................................. 163 Civic Events organised by Council ................................................................................................ 165 Commercial Community Events approved/facilitated by Council .................................................. 167 Friendship Agreements ................................................................................................................. 169 Local and Regional Economy........................................................................................................ 174 Policy and Administration and Customer Focus............................................................................ 175 Business Support and Local Employment..................................................................................... 177 Marketing Mosman........................................................................................................................ 179 Regional Development .................................................................................................................. 181 Abbreviations .................................................................................................................................. 183

MOSPLAN 2010-2014: Combined Operational Plan (1 year) and Delivery Plan (4 year)

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Introduction In 2009 and 2010, the Councillors participated in a series of workshops to redefine the long term visions for Mosman, these have been incorporated in the Long term Community Strategic Plan as well as the 4 and 1 year plans and are clearly labelled as . This document is to be viewed in conjunction with the 10 year Community Strategic Plan. It contains both the: • 4 year Delivery Plan and the • 1 year Operational Plan At the 4 year delivery level, the four themes - Governance, Environment, Social and Economy, divide into 12 programs. Each program in turn divides into Sub-Programs. There are 70 Sub-Programs, each with specific objectives that have been carefully defined to enable and position Council to deliver the services and projects that deliver on the 10 year Community Strategic Plan objectives. Each of the 12 programs is overseen by a convenor who is a member of the senior staff team. At the Sub-Program level a co-ordinator is responsible for the achievement of the objectives within budget. To measure and monitor progress as well as set targets, the 4 year Delivery Plan shows Service Level Indicators (SLIs). The Community Survey conducted once every 3 years is often the data source and several of the indicators will be addressed in the 2010 Customer Satisfaction Survey. A 4 year Forward Financial Plan for each Sub-Program is included. The areas of responsibility are shown in the organisational charts following. At the Operational level, the four themes - Social, Governance, Environment and Economy, which were divided into 12 programs and 70 sub programs at the 4 year Delivery Plan level are presented with actions that must be performed during the current year in order for the 4 year and 10 year objectives to be achieved. Some of the operational actions are ongoing while others have a completion date. Every action has a responsible officer. Many actions are linked to other plans such as the Social Plan, Environmental management plan and the Community Environmental Contract. To measure and monitor progress, the Operational Plan displays many quantitative and qualitative Service Performance Indicators (SPI’s). Also shown in this document is the budget for each of the activity areas. Every member of staff is reviewed annually within 3 months of the adoption of MOSPLAN, this ensures that all staff are linked in with the actions listed in MOSPLAN and that every action listed in MOSPLAN is included in a specific staff member's workplan. The General Manager and the Administration are directly accountable for the actions and associated budget of the Delivery and Operational Plans. There are many more documents that support and inform MOSPLAN. The supporting documents focus in detail on specific areas of service delivery. The more prominent ones are; • • • • •

Asset Management Plan, Workforce Plan, Environmental Plan, Social Plan, Capital Works Program.

MOSPLAN ensures that Mosman Council can deliver services to the Mosman community effectively, efficiently and in a planned logical and financially viable way, always working towards achieving the Community’s short and long term objectives.

MOSPLAN 2010-2014: Combined Operational Plan (1 year) and Delivery Plan (4 year)

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About Mosman’s Management Plan - MOSPLAN The Community Strategic Plan is the overarching document that expresses Council’s longterm strategic direction and vision for the local Government area of Mosman. It contains the objectives, priorities and financial implications. This Plan is supported by two other documents, the Four Year Delivery Plan, and the Operational Plan, a one year “action” plan. Together, this suite of three documents are known as MOSPLAN. Document

Purpose

Responsible

Review Cycle

Community Strategic Plan

To express the long term, 10 year and beyond, strategic direction of Council, the objectives, the priorities and their financial implications. The Delivery Plan supports the objectives of Council's 10 year Community Strategic Plan.

This is the commitment to Mosman by the Council

Once every 4 years – usually following Council elections.

This 4 year plan is a commitment to the elected Council by the General Manager and the Administration.

Every year this plan is reviewed to ensure that the programs are on track to achieve the 4 year and 10 year objectives

Delivery Plan

Operational Plan

This one year plan drives the outcomes to be achieved through the 4 year Delivery Plan

Key officers are responsible for ensuring the outcomes within the forward financial plan. The General Manager and the Administration. Specified officers are directly accountable for the actions and associated budget.

Every year this plan is reviewed in conjunction with the 4 year Delivery Plan. Each action is reported on quarterly to Council to monitor progress.

MOSPLAN 2010-2014: Combined Operational Plan (1 year) and Delivery Plan (4 year)

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Mosman Council Finances A continuous commitment to improving our infrastructure asset base together with meeting regulatory requirements in the fair valuation of the same will provide some short term pressure on a number of Council’s key financial indicators over the next 4 years. This will require strict adherence to allocated budgets and the quarantining of any excess funds for the purpose of improving the recurrent operating result and level of investments. The Income Statement reveals a recurrent underlying Net Operating deficit prior to Capital grants and contributions. This position is estimated to continue in the long term particularly given the predicated impact ($600K increase) on annual depreciation from the Fair Valuation of Infrastructure Assets to June 2010. The Unrestricted Current Ratio or Liquidity Ratio has been moving in a negative direction over the last 3 years from 1.50:1 in 2007 to 1.40:1 in 2009 largely as a result of Council matching Federal and State grant funding through the Community Environmental Contract (CEC) to complete environmentally sustainable capital projects/works. This in short means that Council has $1.40 for every $1 of debt. This trend is set to continue and it is predicated that this indicator will drop to 1.20:1 in June 2011 whilst significant works are undertaken to public amenity facilities funded largely from on street parking revenue and CEC works funded by future levies. Paid parking has provided a significant opportunity to refurbish/replace ageing foreshore public amenity infrastructure and the decision to expedite same has placed stress on liquidity. Estimated revenue of $1.225M is anticipated from this source in 2010/11 and it is strongly recommended that any surplus not be reallocated and used to improve the Working Funds position, Unrestricted Current Ratio and Income Statement result. Council has borrowed in a controlled manner in recent years in order to undertake projects and wherever possible to gain economies of scale. Borrowings have been undertaken to fund works such as Drill Hall Common, the CEC and harbour/swimming enclosures and jetties through the Infrastructure Levy. Such borrowing has seen the Debt Service Ratio rise to 6.10% in 2009 and 8.20% in 2011 in order to fund the works mentioned above. The key ingredient in debt management is the ability to repay from an assured revenue source. At 30 June 2010, Council’s total loan liability will approximate $9.335M. This debt will be funded from the following sources: • •

General Fund S94 Open Space

20% CEC Levy 29% Infrastructure Levy

40% 11%

It is important to note that Council has approval for the CEC until 2016/2017, has an Infrastructure Levy approved with no sunset clause and revenues associated with development services showing improvement in the last 12 months with contributions to the S94 Plan exceeding budget to date. General Fund level of debt is very manageable with a ratio of 2.68% compared to the maximum industry benchmark of 10%. Council should continue to investigate options of improving its level of non reliance on rate revenue, review its level of service across its functions and quarantine excess funds to budget in order to underpin its financial autonomy.

MOSPLAN 2010-2014: Combined Operational Plan (1 year) and Delivery Plan (4 year)

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MOSMAN MUNICIPAL COUNCIL

THE MOSMAN COMMUNITY

Council

External Auditor

Councillors

Mayor

General Manager

Director, Environment and Planning

Director, Corporate Services

Director, Community Development

GENERAL MANAGER Viv May

MANAGER, CORPORATE AND HUMAN DEVELOPMENT Vacant

Human Resources Advisor

EXECUTIVE ASSISTANT TO GENERAL MANAGER AND MAYOR Sarah Jackson

MANAGER, CORPORATE AND HUMAN DEVELOPMENT Vacant

Strategic Human Resource Management Occupational Health and Safety Workers Compensation Industrial Relations Training EEO MOSPLAN Community Survey Organisational Development Special Projects

MOSPLAN 2010-2014: Combined Operational Plan (1 year) and Delivery Plan (4 year)

EXECUTIVE ASSISTANT TO GENERAL MANAGER AND MAYOR Sarah Jackson

Secretarial support to General Manager and Mayor General administration Customer service - internally and externally Organisation of Citizenship Ceremonies Organisation of civic receptions Liaison with media and parliamentary members Liaison with Councillors, on behalf of General Manager and Mayor Assistance with preparation of correspondence Assistance to EO when required

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CORPORATE SERVICES DEPARTMENT

DIRECTOR CORPORATE SERVICES / PUBLIC OFFICER Max Glyde

MANAGER INFORMATION TECHNOLOGY SERVICES Kevin Nonweiler

MANAGER RANGER SERVICES Colin DeCosta

MANAGER FINANCE Mark McDonald

MANAGER GOVERNANCE Tony Fitzpatrick

Network Administration and PC Support

Rangers

Accounting and Payroll

Records Management Team

Geographical Information Systems

Customer Service and Rates

Administrative Support

Business Systems

Caretaker Civic Centre

DIRECTOR CORPORATE SERVICES / PUBLIC OFFICER Max Glyde

MANAGER INFORMATION TECHNOLOGY SERVICES Kevin Nonweiler

Administration of Council IT services Purchase of IT equipment and consumables Installation of hardware and software Leasing and maintenance of PCs and network facilities within Council Computer training Development of Information Technology strategies GIS Internet and email Analysis of business systems Improve functioning of electronic systems Training

MANAGER RANGER SERVICES Colin DeCosta

MANAGER FINANCE Mark McDonald

MANAGER GOVERNANCE Tony Fitzpatrick

Complaint handling Regulation of commercial carparks, foreshore reserves, onstreet parking and residential parking schemes Breach report preparation Liaison with Police, Fire Brigade , SES and Defence units Monitor Court prosecutions Companion Animals registration and compliance Abandoned vehicles, articles and shopping trolleys Unauthorised footpath and airspace occupations Special event supervision Environmental offences Overhanging trees - private property Building site noise, obstruction and pollution breaches Security of Council property

Customer Service Rates and maintenance of property information, including Section 603 Certificates Income and debtors Payroll, creditors, stores and security deposits Motor vehicle fleet management Foreshore reserves carparking stickers Financial management Financial planning and review Investment and loan administration Taxation - FBT, GST and PAYE

Secretarial support to Director Council Meetings Agenda preparation Servicing on Council Meetings Minutes processing and resolution tracking Governance Catering Printing and stationery Insurance and risk management Bookings of ovals, reserves, filming, street parties, banners Advertising Property portfolio lease management Dinghy racksâ&#x20AC;&#x2122; management Footpath occupations Office equipment management Electronic information/document management Review and improve internal communication mechanisms Review and improve organisational systems Public access to documents, FOI, Subpoenas Privacy management Policy and Delegations Register Annual Report Switchboard Management of Mosman Swim Centre

MOSPLAN 2010-2014: Combined Operational Plan (1 year) and Delivery Plan (4 year)

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ENVIRONMENT AND PLANNING DEPARTMENT

DIRECTOR ENVIRONMENT AND PLANNING John Carmichael

MANAGER ENVIRONMENT & SERVICES Mehreen Faruqi

MANAGER ASSETS AND SERVICES Craig Covich

MANAGER URBAN PLANNING Linda Kelly

MANAGER DEVELOPMENT SERVICES Angelo Falato

Environmental Health

Open Space & Asset Management

Urban Planning

Development Assessment

Sustainability

Capital Works Maintenance and CEC

Heritage Advisor

Building Surveying

Services Contracts

Transport and Traffic

Waste Operations

Core Group

TEAM LEADER ADMINISTRATIVE SUPPORT Devika Pont

Development Services Support

DIRECTOR ENVIRONMENT AND PLANNING John Carmichael

MANAGER ENVIRONMENT & SERVICES Mehreen Faruqi

Environment, health and waste policy and strategy SoE reporting Energy and water conservation Water pollution surveillance Environmental auditing Domestic waste and recycling services Legionella control Tobacco retailer compliance Food/skin penetration premises surveillance Noise and other complaints management Environmental incident response Management of Cleansing contracts Food premises surveillance

MANAGER ASSETS AND SERVICES Craig Covich

Asset Management System Construction and design Road rehabilitation Drainage Retaining walls Footpath/ pavement and road maintenance Vehicle crossings Engineering issues on DA/CCs Parks/gardens and oval maintenance Playgrounds Bushland maintenance / regeneraion Bushfire management Bushcare volunteers Tree Management CEC Transport , local and regional traffic issues Traffic Committee Road Safety Works on Council property

MANAGER URBAN PLANNING Linda Kelly

Mosman LEP Residential, Business Centres, and site specific DCPs Heritage promotion and management Heritage Advisory Service Plans of Management Section 149 Zoning certificates and information maintenance Telecommunications Regional policy and planning S94 plans Mosman Design Awards

MANAGER DEVELOPMENT SERVICES Angelo Falato

Administration and Assessment of Development Applications and Construction Certificates Inspection of buildings under construction Section 149B Building Certificates Investigate complaints Assess buildings for fire safety Ensure compliance with swimming pool safety legislation

MOSPLAN 2010-2014: Combined Operational Plan (1 year) and Delivery Plan (4 year)

TEAM LEADER ADMINISTRATIVE SUPPORT Devika Pont

Prepare Traffic Committee and Council business papers Secretarial support to Director and Department

Page 9

COMMUNITY DEVELOPMENT DEPARTMENT DIRECTOR COMMUNITY DEVELOPMENT Vacant

MANAGER COMMUNITY SERVICES Mark Woolven

MANAGER LIBRARY SERVICES Linda Horswell

MANAGER LIBRARY RESOURCES Jill Cuthbert

MANAGER CULTURAL SERVICES John Cheeseman

ADMINISTRATION TEAM LEADER Jeannie MoranFahey

Social Planning and Community Development

Lending Services

Resource Development

Gallery Exhibitions, Mosman Art Collection, Public Art

Departmental Administration, Support and Desktop Publishing Services

Children’s Services

Information Services

Shorelink

Cultural Services/ Venue Hire Markets

Graphic Design Services

Youth Services

Local Studies

Information Technology

Civic, Community and Special Events and Risk Management

Aged and Disability Services

Children’s Library

Community Information

Friendship Committees

Volunteer Support Services

Council Website

Business Sector Liaison & Support Marketing and Cultural

Mosman Rider

Community Engagement

Business Enterprise Centre

DIRECTOR COMMUNITY DEVELOPMENT Vacant

MANAGER COMMUNITY DEVELOPMENT Mark Woolven Social Planning and Policy Volunteers recruitment and support Children and Family services Youth Services Aged and Disability Services Regional and SubRegional Planning Mosman Rider

MANAGER LIBRARY SERVICES Linda Horswell

MANAGER LIBRARY RESOURCES Jill Cuthbert

MANAGER CULTURAL SERVICES John Cheeseman

Reference and Information Local Studies Children’s Library Services Lending Service Inter-Library Loans Reservations Home Library Service Reader Education Outreach Programs Promotions/activities Library building School Liaison School Principals’ Group Young Adult Services

Shorelink Network Community Information Community Engagement Strategy Library Information Technology . internet . website Training Collection Management . Selection . Acquisition . Cataloguing . Processing . Stock Control

Cultural Planning and Development Art Gallery, Art Prizes Performing Arts Public Art Mosman Festival Civic, Community and Special Events incl. Risk Management Community arts, crafts Venue hire, cultural centre Mosman Markets Friendship Communities Local business liaison Marketing and “Mosman Is

MOSPLAN 2010-2014: Combined Operational Plan (1 year) and Delivery Plan (4 year)

ADMINISTRATION TEAM LEADER Jeannie Moran-Fahey

Administrative support to Director, Managers and Department Preparation of Consultative and User Group agendas and minutes. Customer service Graphic design across organisation Mosman News Business Enterprise Centre

Page 10

MOSPLAN 2010-2014: Combined Operational Plan (1 year) and Delivery Plan (4 year)

Page 11

MOSPLAN 2010-2014: Combined Operational Plan (1 year) and Delivery Plan (4 year)

Page 12

Mosman Municipal Council

Council, Community and Communication Convenor: Manager Governance (Program 1)

Community Strategic Plan 10 Year Objectives

To have continual improvement in the provision of support and services to councillors and the community.

For the community to have total confidence in the Council as an ethical and continually improving organisation that practices good governance, promotes and nurtures ethical behaviour and strives to apply best practice principles to all that it does.

To have a pro-active approach to setting the direction and evaluating the performance of the Council through information and consultation, including e-communication, resulting in a community which proudly identifies with the local area and which fully supports the direction and management of Council.

To have achieved constitutional recognition of local government.

To have innovative and accessible consultation methods continuing to be provided for residents to engage with the Council and become involved in community life.

Sub-Programs in place to deliver on the program objectives: 1.01

Council, Secretariat and Civic Involvement Co-ordinator: Manager Governance

1.03

Governance Co-ordinator: Manager Governance

1.04

Communication Co-ordinator: Director Community Development Council, Community & Communication Expenditure Breakdown Total $1,254,838

1.04 Communication 17%

1.03 Governance 29%

MOSPLAN 2010-2011 Draft

1.01 Council, Secretariat and Civic Involvement 54%

14/04/2010

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Council, Community and Communication

Council, Secretariat and Civic Involvement 1.01 - Coordinator: Manager Governance

4 Year Objectives A

Enable Councillors to meet their responsibilities, being mindful of legislation and aware of resource constraints. Foster Community and other levels of government interests in, and awareness of, local government issues. Pursue constitutional recognition for Local Government.

B C

4 Year Service Level Indicators Indicator

Estimated Result 2009/10

Target 2010/11

Target 2011/12

Target 2012/13

Percentage of items called by Councillors at Council meeting

40%

20%

Percentage of decisions deferred by Council

Decisions of Council contrary to or an amendment to the Officer's recommendation

20%

15%

4 Year Forward Financial Plan 2010/2011

2011/2012

2012/2013

2013/2014

2014/2015

Budget ($’000)

Fwd Est. ($’000)

(688)

(708)

(730)

(752)

(777)

2010 - 2011 Operational Plan Objective

Description

Links to Other Plans

Assign the necessary resources to ensure agendas, minutes and actions arising from meetings are completed and distributed on time. Review and enhance systems relating to online minute taking, business papers and agenda preparation. Answer all correspondence relating to items referred to Council, and update the Delegations Register and Question Without Notice Register within 7 days of relevant meeting or decision. Provide ongoing education, training and support for new Councillors by Councillors and the General Manager. Review and update indexes for Policies and Delegations Manuals, continually review Policies and Procedures.

MOSPLAN 2010-2011 Draft

Governance

SoE, WRAPP

Date

Responsible Officer

Annual Review - January

A, G

Ongoing January

Ongoing - July

Annual Review - January

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Council, Community and Communication Objective

Description

Links to Other Plans

Date

Responsible Officer

Implement Council decisions expeditiously.

Ongoing - July

DCD, DCS, DEP, GM

Resource Ward meetings and issue Ward Councillor newsletters at discretion of respective Ward Councillors. Host memorable Citizenship ceremonies, and Mayoral and Civic Receptions including Citizen of the Year, Young Citizen of the Year and School Citizenship Awards annually. Prepare submissions to lobby State and Federal Government on issues pertaining to Mosman. Support the LGSA in its endeavours re constitutional recognition for Local Government.

Ongoing - July

Ongoing December

Ongoing - July

Annual Review - July

B C

Future Mosman

Budget Activity Sub Program

Ledger Descriptor

01.01 01.01 01.01

01 02 03

01.01

01.01 01.01 01.01

05 06 07

01.01 01.01

10 11

MOSPLAN 2010-2011 Draft

Agendas and Minutes Council Meetings Mayoral and Councillor Support Advice, Facilities and Services Councillorsâ&#x20AC;&#x2122; Development/Conferences Citizenship Mayoral and Civic Receptions Invitations to Mayor and General Manager Civic Support Lobbying Government

Governance

Income

Expenditure

Net

1,000 0 0

209,636 91,745 304,026

(208,636) (91,745) (304,026)

23,110

(23,110)

0 0 0

2,460 23,201 8,201

(2,460) (23,201) (8,201)

0 0

17,532 8,649

(17,532) (8,649)

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Council, Community and Communication

Governance 1.03 - Coordinator: Manager Governance

4 Year Objectives A

Provide mechanisms that promote and nurture an ethical culture in the organisation. Ensure that Council activities are best practice and best value. Inform Councillors of their rights and obligations. Ensure Statutory compliance, efficiency, operational accountability and probity in all Council activities and functions. Provide responsible, ecologically sustainable environmental management of all Council’s operations, activities and contracts.

B C D E

4 Year Service Level Indicators Estimated Result 2009/10

Target 2010/11

Target 2011/12

Target 2012/13

Audit program % completed Program to be finalised

100%

Percentage of residents satisfied with overall service provided by Council (to be collected at a minimum every three years)

74%

n/a

Indicator

Number of proven complaints that are classified as maladministration

4 Year Forward Financial Plan 2010/2011

2011/2012

2012/2013

2013/2014

2014/2015

Budget ($’000)

Fwd Est. ($’000)

(358)

(369)

(551)

(393)

(405)

2010 - 2011 Operational Plan Objective

Description

Links to Other Plans

Review Council's policies in regard to access to information and ensure that confidential matters are dealt with appropriately. Contribute to induction and ongoing training in staff awareness of Council's confidentiality, access to information and privacy polices, and the GIPA Act. Enhance the use of the accolades/complaints reporting system; ensuring unambiguous procedures are in place. Regularly update elected members on feedback and results from customer surveys.

MOSPLAN 2010-2011 Draft

Governance

Date

Responsible Officer

Annual Review - March

DCS

Monthly Review

DCS

Quarterly Review September

DCS

Ongoing September

MCHD

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Council, Community and Communication Objective

A,B

A,B,D

A,C

A,D

B B,D D

Date

Responsible Officer

Annual Review - July

Quarterly Review

DCS

Ongoing - July

Annual Review - January

Due June 2011

Annual Review - June

DCS

Review and improve Management Plan.

Quarterly Review February

MCHD

Implement processes and systems to comply with the Government Information (Public Access) Act including training of staff. Ensure Council's Procurement Policy is consistent with sustainability principles and procedures.

Ongoing January

Annual Review - June

Description

Links to Other Plans

Review the introduction of a Mosman Independent Hearing Assessment Panel following the release of the ICAC Development Approval Process discussion paper. Conduct and support the internal audit function in accordance with Councilâ&#x20AC;&#x2122;s Internal Audit Charter and the Internal Audit Committee Charter. Ensure the results of all disclosures of interest, voting and decision making at Council meetings are available to the public. Review, regularly update and promote awareness of all policies and plans comprising Council's Governance Plan. Develop and implement an electronic Delegations Register to capture and allocate delegations of authority to every staff position. Implementation of Risk Management Action Plan.

Environmental Management Plan, SoE

Budget Activity Sub Program

Ledger Descriptor

01.03 01.03 01.03 01.03 01.03 01.03

01 02 03 04 07 08

01.03

MOSPLAN 2010-2011 Draft

Public Information Ethics and Conduct Local Government Act/Legislation Internal Audit Elections Statutory Report â&#x20AC;&#x201C; Annual and Financial MOSPLAN/Mosman 2050

Governance

Income

Expenditure

Net

0 0 0 0 0 0

76,414 26,749 15,149 50,000 0 43,080

(76,414) (26,749) (15,149) (50,000) 0 (43,080)

146,979

(146,979)

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Council, Community and Communication

Communication 1.04 - Coordinator: Director Community Development

4 Year Objectives A

Provide the public and relevant bodies with accurate and timely information. Achieve community satisfaction with Council services and facilities. Improve information dissemination and community consultation and involvement utilising a range of media in line with the Community Engagement Strategy.

B C

4 Year Service Level Indicators Estimated Result 2009/10

Target 2010/11

Target 2011/12

Target 2012/13

68%

>68%

Number of community consultations p.a. (including community conversations, online consultations, surveys)

Number of participants in community consultations (including community conversations, online consultations, surveys)

250

600

350

500

Indicator

Customer Satisfaction Rating (Survey: 2006 - 65%) Overall satisfaction rating with Council services and facilities

4 Year Forward Financial Plan 2010/2011

2011/2012

2012/2013

2013/2014.

2014/2015

Budget ($’000)

Fwd Est. ($’000)

(208)

(214)

(221)

(228)

(236)

2010 - 2011 Operational Plan Objective

A A A

A A B B

Description

Links to Other Plans

Conduct public meetings and make information available prior to the meetings. Keep the community informed of contentious issues and major proposals. Keep the State and Federal Governments informed and up to date on issues pertaining to Mosman. Resource the Customer Service Team to deliver high level frontline customer service. Ensure production of Mosman News. Survey community expectation, opinion and satisfaction every three years. Develop Council's web site to facilitate the conduct of business on-line.

MOSPLAN 2010-2011 Draft

Governance

Date

Responsible Officer

Ongoing

MCHD, GM

Ongoing - July

Ongoing - June

DCD

Due October 2010

MCHD

Ongoing - July

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Council, Community and Communication Objective

C C

Description

Links to Other Plans

Liaise with media organisations to ensure that Council information is disseminated effectively. Monitor residents' use of electronic information systems and improve facilities for community consultation and feedback online. Review and update Councilâ&#x20AC;&#x2122;s Community Engagement Strategy. Resource the Records Team to deliver high level frontline customer service and communication through the call centre.

Date

Responsible Officer

Ongoing - July

DCD

Annual Review - July

Ongoing - July

Service Performance Indicators Indicator Number of participants who have registered to receive newsletters, participate in online forums and surveys and other online initiatives.

Estimated Result 2009/10

Target 2010/11

Target 2011/12

Target 2012/13

1600

1700

1800

1900

Expenditure

Net

Budget Activity Sub Program

01.04 01.04 01.04 01.04 01.04 01.04

Ledger Descriptor

01 02 03 04 06 07

MOSPLAN 2010-2011 Draft

Income

Media Liaison Community Report and Newsletters Consultation and Communication Customer Focus E-Communication 24 Hour Council (e-business)

Governance

0 0 0 0 0 0

10,610 63,489 55,325 46,598 26,926 4,956

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(10,610) (63,489) (55,325) (46,598) (26,926) (4,956)

Mosman Municipal Council

Resource and Asset Management Convenor: Director Corporate Services (Program 2)

Community Strategic Plan 10 Year Objectives

To have provided directly or on behalf of other levels of government adequate, equitable and appropriate services and facilities for the community and to ensure that those services and facilities are managed efficiently and effectively; and are always of a high quality consistent with the requirements of the Mosman community.

To aim to have Council's unrestricted current ratio at 2:1.

To have business systems which will meet the increasing demands for management information and that add value to the Council and community by providing integrated, accurate, timely, cost effective and responsive service.

To have Mosman Council regarded as an employer of choice by all its stakeholders.

To have risk management strategies in place to ensure Mosman is a safe place to live, work and play.

To have integrated sustainable practices into Council's Asset Management planning and implementation.

Sub-Programs in place to deliver on the program objectives: 2.01

Policy and Administration and Customer Focus Co-ordinator: Director Corporate Services

2.02

Finance Co-ordinator: Manager Finance

2.03

Information Technology and Infrastructure Co-ordinator: Manager Information Technology Services

2.04

Insurance and Risk Management Co-ordinator: Manager Governance

2.05

Human Resources Co-ordinator: Executive Officer - Corporate & Human Development

2.07

Strategic Asset & Property Management Co-ordinator: Manager Assets and Services Resource & Asset Management Expenditure Breakdown Total $7,378,322

2.05 Human Resources 6%

2.07 Strategic Asset and Property Management 16%

2.01 Policy and Administration and Customer Focus 7%

2.02 Finance 31% 2.04 Insurance and Risk Management 13% 2.03 Information Technology and Infrastructure 27%

MOSPLAN 2010-2011 Draft

14/04/2010

Page 20

Resource and Asset Management

Policy and Administration and Customer Focus 2.01 - Coordinator: Director Corporate Services

4 Year Objectives A

Manage Council's resources and services effectively, and at a level that is sustainable and commensurate to community needs.

4 Year Forward Financial Plan 2010/2011

2011/2012

2012/2013

2013/2014

2014/2015

Budget ($’000)

Fwd Est. ($’000).

Fwd Est. ($’000)

(491)

(505)

(520)

(536)

(553)

2010 - 2011 Operational Plan Objective

A A A A A A

Description

Review the organisation structure and procedural arrangements, and where appropriate, introduce workplace reform. Market test for the most cost-effective provision of existing and new services. Identify contract management staff skills and run training programs to develop those skills. Assess demand, utilisation and appropriateness of Council's facilities. Develop, implement and keep up-to-date a contract management system. Monitor complaints and complete investigations of complaints within ten working days of receipt. Review procedures and ensure contractors perform work in accordance with the specification and conditions of contract. Ensure contractors know and comply with their statutory obligations, and understand the community's and Council's expectations.

MOSPLAN 2010-2011 Draft

Governance

Links to Other Plans

Date

Responsible Officer

EEO Management Plan

Ongoing June

DCD, DCS, DEP

Ongoing June

MCHD

Ongoing June

DCD, DCS, DEP

SoE

Ongoing June

AS, F, G

SoE

Ongoing June

DCS

SoE

Ongoing June

DEP

SoE

Ongoing June

DCD, DCS, DEP

SoE

Page 21

Resource and Asset Management

Budget Activity Sub Program

02.01 02.01 02.01 02.01 02.01

Ledger Descriptor

01 03 04 05 10

MOSPLAN 2010-2011 Draft

Income

Lead, Manage, Review, Report Meetings-Management, Staff, Team Consultation and Communication Administration Property Information (street naming and numbering)

Governance

2,500 0 0 29,040 0

Expenditure

134,468 53,891 68,277 264,328 1,195

Net

(131,968) (53,891) (68,277) (235,288) (1,195)

Page 22

Resource and Asset Management

Finance 2.02 - Coordinator: Manager Finance

4 Year Objectives A

Improve Council’s financial sustainability. Fully integrate the Asset Management System. Ensure loan program is aligned with up-to-date Strategic Financial Plans and best practice. Promote financial awareness and accountability in all cost centres.

B C D

4 Year Forward Financial Plan 2010/2011

2011/2012

2012/2013

2013/2014

2014/2015

Budget ($’000)

Fwd Est. ($’000)

1,782

1,727

2,041

2,218

2,481

2010 - 2011 Operational Plan Objective

A A

A A,C A,C

Description

Links to Other Plans

Review rating structure annually to ensure fair and reasonable imposition. Review Pricing Policy quarterly to ensure fees and charges are set at a level to reflect statutory requirements, the user-pays principle, the ability to pay principle and movement in the CPI. Prepare annual financial reports and refer to auditors in accordance with Section 413 of Local Government Act, 1993. Program funding strategies in relation to Council’s Community Environmental Contract. Maintain and review Council's Investment Properties Business Plan. Effectively manage Council's external loan borrowing program. Ensure accurate and timely recording of accounts and quarterly reporting.

SoE

Community Environmental Contract: Administration and Auditing

Date

Responsible Officer

Annual Review - April

Quarterly Review September

Ongoing August

Annual Review - April

AS, F

Ongoing January

Ongoing - July

Quarterly Review September

A,C

Maintain and review Council's Strategic Financial Plan.

Quarterly Review September

A,D

Raise funds for local purposes by the fair imposition of rates, charges for services, Section 94 contributions, income earned from investments, borrowing and grants, and where possible look to develop public-private partnerships.

Annual Review - April

MOSPLAN 2010-2011 Draft

Governance

Page 23

Resource and Asset Management Objective

A,D A,D B

D D

Description

Links to Other Plans

Ensure the Estimates process provides recurrent funding for new and extended services. Review costing structure for all revenue streams of Council. Develop and maintain a complete register and an effective management system for all Council assets. Encourage, train and assist staff responsible for a budget. Account to the Community in respect of expenditure of funds raised through the CEC and Infrastructure levies.

Date

Responsible Officer

Annual Review - April

Ongoing September

Ongoing - July

AS, F

Annual Review - September

Quarterly Review

Service Performance Indicators Indicator

Estimated Result 2009/10

Target 2010/11

Target 2011/12

Target 2012/13

Unrestricted Current Ratio Factors (Current assets less all external restrictions)/(current liabilities less specific purpose liabilities)

1.30

1.19

1.21

1.25

Debt Service Ratio Factors (Net Debt Service Cost)/(Operating Revenue) less (Special Purpose Grants) less (Operating Contributions and Donations)

8.38

7.54

5.92

5.34

59.58%

60.06%

59.75%

59.69%

2.17%

2.16%

2.17%

Rate & Annual Charges Coverage Ratio Factors (Rate & Annual Charges)/(Total Revenues) Rates and annual charges outstanding percentage Factors (Rates & Annual Charges Outstanding)/(Rates & Annual Charges Collectible) Percentage of budget excluding statutory contributions exposed to competition

Budget Activity Sub Program

Ledger Descriptor

02.02

02.02 02.04 02.02 02.02

03 04 07 08

MOSPLAN 2010-2011 Draft

Income

Financial Management (including Budgeting and Reporting Financial Planning Entrepreneurial Vehicles and Plant Miscellaneous Leases, Licences and acquisitions of property

Governance

Expenditure

Net

1,028,815

1,605,305

(576,490)

0 2,786,383 222,000 4,100

20,388 278,257 253,854 101,608

(20,388) 2,508,126 (31,854) (97,508)

Page 24

Resource and Asset Management

Information Technology and Infrastructure 2.03 - Coordinator: Manager Information Technology Services

4 Year Objectives A

Provide facilities, training and support for End-Users. Provide appropriate access to IT and digital communication for all users. Generate income from IT systems. Maintain a relevant IT strategy whilst promoting sustainable products. Facilitate access to Corporate Information that supports business activities and customer services, is accountable and meets community expectation.

B C D E

4 Year Forward Financial Plan 2010/2011

2011/2012

2012/2013

2013/2014

2014/2015

Budget ($’000)

Fwd Est. ($’000)

(1,979)

(2,035)

(2,094)

(2,154)

(2,219)

2010 - 2011 Operational Plan Objective

A,B

A,B,D

A,B,C,D A,E

Description

Links to Other Plans

Coordinate internal user groups for all systems to meet on a needs basis but at least quarterly to discuss problems with systems. Maintain an awareness of technical research and development of Internet facilities for the purpose of improving service provision to Council and community. Review and enhance usage of all office equipment, features, computer systems and technologies. Expand external secure access to the Council's PC network to facilitate out of office hours staff access and dissemination of Information to Councillors. Review all Council business processes and ensure usage of appropriate corporate software systems. Review and enhance the appropriate provision of IT equipment and services (including training) to Councillors. Review and enhance the IT strategy to meet Council's needs to 2013 and beyond. Ensure comprehensive training for key users and end users of the corporate information system and that it is maintained with release upgrades and up to date user guides.

MOSPLAN 2010-2011 Draft

Governance

Date

Responsible Officer

Quarterly Review - April

Monthly Review

IT, LR

Quarterly Review

G, IT

Half Year Review - April, October

Monthly Review

ALL, IT

Annual Review - April

Annual Review - May

Quarterly Review January

Page 25

Resource and Asset Management Objective

A,E

B B

B B,C

B,D

B,D,E

B,E

B,E C,D

Description

Links to Other Plans

Date

Responsible Officer

Ongoing January

Annual Review - March

Monthly Review

Half Year Review - June, December

G, IT, LR

Quarterly Review September

Review, enhance and replace as appropriate, all IT related software for internal process improvements (including specialised software solutions such as asset, works, waste and traffic management systems). Review and enhance internal Web hosting services, providing for dynamic delivery of customised electronic information from Council IT systems. Review, replace or augment (as appropriate) scanning and photographic technologies.

Quarterly Review - March

Quarterly Review - April

Half Year Review - April, October

Review and enhance IT systems and services to include commercial opportunities for revenue generation and expenditure savings. Review and enhance internal IT standards and procedures for the acquisition and environmental disposal of hardware equipment and Econsumables. Review and enhance new and existing field capture techniques to enable increased accuracy, useability and availability of spatial information via the GIS to all departments. Ensure IT Systems are current with applicable, updated and new software standards, as changed from time to time by Standards Australia. Review, enhance and implement systems administration and maintenance procedures, including workflows to ensure organisational needs are met and compliance with the State Records Act, Privacy Act and GIPA. Implement image compression to assist the delivery of corporate information on the Internet.

Quarterly Review September

Annual Review - April

Quarterly Review - April

Annual Review

Monthly Review - June

Quarterly Review September

Annual Review - September

Resource and train the Records team and review systems to ensure ongoing, timely and accurate capture and disbursement of documents and information. Ensure ongoing planning and budget provision for growth and enhancement in Information Technology facilities and services. Review and implement revised data management procedures. Provide full electronic services, including datacapture, to customers both internal and external, including 24 hour access. Regularly review network infrastructure, maintenance, improvement and upgrade.

Review and enhance usage of the Geographic Information System.

MOSPLAN 2010-2011 Draft

Governance

SoE, WRAPP

Page 26

Resource and Asset Management Objective

E E

D,E

Description

Links to Other Plans

Review and enhance existing physical file retrieval and storage processes. Conduct an audit of Council's records management system to ensure compliance with the State Records Act, Privacy Act and GIPA. Regular liaison with Departmental Managers to determine specific information management needs and to facilitate changed processes.

Date

Responsible Officer

Monthly Review - January

Due September 2010

Quarterly Review January

Expenditure

Net

Budget Activity Sub Program

02.03 02.03 02.03 02.03 02.03 02.03 02.03 02.06 02.06 02.06

Ledger Descriptor

01 02 03 04 05 06 07 01 02 03

MOSPLAN 2010-2011 Draft

Income

Hardware and Network Infrastructure Software Systems Telecommunications Document Management Internet GIS Finance and Property IT Systems Information & Records Management Public Access to Information Physical File Retrieval

Governance

0 0 500 4,000 0 0 0 0 0 0

479,815 315,068 245,787 292,794 24,161 191,744 193,610 196,874 23,399 20,129

(479,815) (315,068) (245,287) (288,794) (24,161) (191,744) (193,610) (196,874) (23,399) (20,129)

Page 27

Resource and Asset Management

Insurance and Risk Management 2.04 - Coordinator: Manager Governance

4 Year Objectives A

Promote pro-active risk management. Establish adequate protection against loss or damage to people, property and environment. Develop an effective action plan to support Risk Management Strategy.

B C

4 Year Service Level Indicators Indicator

All staff trained in Risk Management

Estimated Result 2009/10

Target 2010/11

Target 2011/12

Target 2012/13

98%

100%

4 Year Forward Financial Plan 2010/2011

2011/2012

2012/2013

2013/2014

2014/2015

Budget ($’000)

Fwd Est. ($’000)

(993)

(1,023)

(1,054)

(1,085)

(1,118)

2010 - 2011 Operational Plan Objective

A,B,C A,B,C

A,B,C A,C

A,C B,C

Description

Links to Other Plans

Audit all public open space and bushland areas to ensure that the necessary regulatory and information signs are in existence, readable and comply with Australian Standards. Continually review insurance portfolio and obtain most cost-efficient renewal terms. Audit Council’s footpaths for trips and trees on nature strips, in car parks, public parks and reserves to ensure that their condition is in accordance with adopted policies. Review effectiveness and security of public access areas within the Civic Centre. Develop awareness of and promote information gathering by staff to identify, report and record potential hazards and witness accounts of accidents. Review and document all risk management procedures and processes. Review and maintain an effective Business Recovery Plan for the Civic Centre, Community and Cultural Centre, Depot and Library complex.

MOSPLAN 2010-2011 Draft

Governance

Date

Responsible Officer

Ongoing December

DCS

Ongoing - April

DCS

Ongoing December

Ongoing September

AS, DCS

Ongoing January

DCS

Ongoing December

DCS

Half Year Review - June, December

Page 28

Resource and Asset Management

Budget Activity Sub Program

02.04 02.04 02.04 02.04

Ledger Descriptor

01 02 03 04

MOSPLAN 2010-2011 Draft

Income

Insurance Policy Risk Management Claims Management Disaster Recovery

Governance

0 0 0 0

Expenditure

933,224 16,241 38,390 5,050

Net

(933,224) (16,241) (38,390) (5,050)

Page 29

Resource and Asset Management

Human Resources 2.05 - Coordinator: Executive Officer - Corporate & Human Development

4 Year Objectives A

Ensure that Human Resource Management and the Workforce Plan are achievable, sustainable and deliver value, parity and diversity. Foster continuous learning and career development. Maintain a workforce that meets the needs of the Mosman community. Maintain a safe, healthy, injury-free work environment for staff, volunteers and contractors.

B C D

4 Year Forward Financial Plan 2010/2011

2011/2012

2012/2013

2013/2014

2014/2015

Budget ($’000)

Fwd Est. ($’000)

(457)

(471)

(485)

(500)

(516)

2010 - 2011 Operational Plan Objective

A,B

A,C

A,C B

Description

Links to Other Plans

Workforce Plan Develop, maintain, and review a relevant Workforce Plan with HR Strategy. Source and develop electronic systems to improve access to HR information/data and HR processes. Industrial Relations Review and negotiate Employment Agreements as required. EEO Investigate EEO issues, promote awareness throughout Council and review EEO Management Plan. Staff Culture and organisation development Measure culture and respond to results of two yearly staff climate survey. (next due 2010) Continually seek opportunities for the employment of people with disabilities. Training and Development Ensure that appropriate quality training and skill development is identified and scheduled for staff (including contract management, regulatory, safety) – to encourage staff career development opportunities.

MOSPLAN 2010-2011 Draft

Governance

Date

Responsible Officer

December 2010

MCHD

SoE, WRAPP

Ongoing - July

MCHD

Mosman Council Enterprise Agreement

Ongoing - May

MCHD

Annual Review - July

MCHD

Bi-Annual Review October

MCHD

Ongoing December

MCHD

Ongoing - July

MCHD

Workforce Plan

Page 30

Resource and Asset Management Objective

A,C

A,D

Description

Links to Other Plans

Date

Responsible Officer

Recruitment / EEO Encourage employment opportunities that reflect the make-up of the community, attract appropriate talent and keep the principle of merit, while meeting Council's legislative obligations. Family / Work Life Balance Investigate opportunities to encourage work-life balance, and ensure Council is a lifestyle/family friendly workplace. Workers Compensation Monitor Council's work injury rehabilitation, Workersâ&#x20AC;&#x2122; Compensation insurance and return to work program. OHS Conduct regular OHS audits, inspections and checks, regularly report to Senior Staff. Develop and implement action plans to address OHS across the organisation and to continually improve audit results. Staff Wellbeing Continue immunisation and counselling programs for Council staff.

EEO Management Plan, Workforce Plan

Ongoing - July

MCHD

Ongoing - July

MCHD

Ongoing - July

MCHD

Ongoing

MCHD

Ongoing - July

MCHD

Service Performance Indicators Indicator

Retention rate in % Unscheduled absence rate (No. days absent/available workdays) Number of Workers Compensation claims Cost of Workers Compensation claims (Total cost minus journey claims/FTE (excluding casuals))

Estimated Result 2009/10 86% 2.3

Target 2010/11

Target 2011/12

Target 2012/13

85% 2.2

86% 2.1

88% 2.1

8 $2234.96

<5 <$2000

Budget Activity Sub Program

02.05 02.05 02.05 02.05 02.05 02.05 02.05 02.05

Ledger Descriptor

01 02 03 04 05 06 08 09

MOSPLAN 2010-2011 Draft

Income

Recruitment Equal Employment Opportunity Training Development and Review Rehabilitation Occupational Health and Safety Staffing and Personnel Industrial Relations

Governance

Expenditure

0 0 0 0 0 0 0 0

Net

77,479 3,135 149,673 19,893 2,635 77,900 111,010 15,174

(77,479) (3,135) (149,673) (19,893) (2,635) (77,900) (111,010) (15,174)

Page 31

Resource and Asset Management

Strategic Asset & Property Management 2.07 - Coordinator: Manager Assets and Services

4 Year Objectives A

Promote a safe community and working environment. Ensure assets are sustainable, adequate, well maintained and viable. Implement best practice asset management and include sustainability concept. Investigate opportunities through development of Council’s Civic Centre properties into retail/commercial/residential space. Shift responsibility for maintenance of leased assets to the lessee.

B C D E

4 Year Forward Financial Plan 2010/2011

2011/2012

2012/2013

2013/2014

2014/2015

Budget ($’000)

Fwd Est. ($’000)

(1,164)

(1,025)

(1,055)

(1,087)

(1,120)

2010 - 2011 Operational Plan Objective

A A A,B A,B,C A,B,E A,B,C,E A,B,C,E A,B,C,E

A,C

B,D

Description

Links to Other Plans

Provide a 24 hour incident and make-safe callout system for Council’s Assets. Implement public transport asset improvements in conjunction with Public Domain improvements. Investigate the provision of more bus shelters to provide covered seating. Undertake a condition audit of all Council owned assets on the Balmoral Promenade. Conduct an annual environmental compliance audit of the Depot. Enhance the Computerised Asset Management System to account for all asset types. Implement a system of regular condition audits for all assets. Develop and implement whole of sustainable life asset management plans for individual assets and public amenity facilities. Ensure that sustainability principles, environmental considerations and guidelines are included in Council's Asset Management System. Ensure entrepreneurial assets are adequately maintained to provide acceptable rates of returns.

MOSPLAN 2010-2011 Draft

Governance

Environmental Management Plan

Date

Responsible Officer

Ongoing - July

Annual Review - March

Annual Review - June

Due July 2010

Annual Review - September

Ongoing - July

Quarterly Review

AS, E

Ongoing - July

AS, G

Page 32

Resource and Asset Management

Budget Activity Sub Program

02.07 02.07 02.07 02.07 02.07

Ledger Descriptor

01 03 04 05 06

MOSPLAN 2010-2011 Draft

Income

Strategic Asset Management Civic Centre Cowles Road Depot Core Group Vista Street Car park

Governance

Expenditure

0 0 0 0 0

Net

180,453 717,276 118,870 19,916 127,050

(180,453) (717,276) (118,870) (19,916) (127,050)

Page 33

Mosman Municipal Council

Community Safety Convenor: Director Corporate Services (Program 7)

Community Strategic Plan 10 Year Objectives

To have a manned Police Station in Mosman.

To have a community where individuals are aware of and accept their respective responsibilities necessary to maintain a safe community.

To have responsible and informed animal owners.

To have a responsive and effective emergency management network covering Mosman.

Sub-Programs in place to deliver on the program objectives: 7.01

Collaboration, Communication and Accountability Co-ordinator: Director Corporate Services

7.03

Combating Offences and Crime Co-ordinator: Manager Ranger Services

7.05

Event Management - Safety and Traffic Aspects Co-ordinator: Manager Ranger Services

7.06

Emergency Management Co-ordinator: Manager Ranger Services

7.08

Safe Communities Co-ordinator: Manager Community Services

7.09

Companion Animals Co-ordinator: Manager Ranger Services

Community Safety Expenditure Breakdown Total $1,288,072 7.01 Collaboration, 7.09 Companion Communication and Accountability Animals 1% 11%

7.03 Combating Offences and Crime 9% 7.05 Event Management Safety and Traffic Aspects 1%

7.08 Safe Communities 0%

7.06 Emergency Management 78%

MOSPLAN 2010-2011 Draft

14/04/2010

Page 34

Community Safety

Collaboration, Communication and Accountability 7.01 - Coordinator: Director Corporate Services

4 Year Objectives A

Maintain a relevant Collaborative Management Plan: Local Solutions to Local Crime and Safety Issues. Promote high level of awareness of Harbourside Police and Council roles, safety programs and the benefits of a cooperative approach. Promote a high level of resident awareness of how to call for Police and Ranger Services and what responses to expect. Maintain a 24 hour manned Police Station in Mosman.

B C D

4 Year Service Level Indicators Indicator

Customer Satisfaction Rating (Survey: Nov. 2006 82%) Customer Satisfaction with Safety in Mosman

Estimated Result 2009/10 82%

Target 2010/11

Target 2011/12

Target 2012/13

>82%

4 Year Forward Financial Plan 2010/2011

2011/2012

2012/2013

2013/2014

2014/2015

Budget ($’000)

Fwd Est. ($’000)

(18)

(19)

2010 - 2011 Operational Plan Objective

Description

Links to Other Plans

Date

Responsible Officer

Review, update and have Police recommit to the Local Solutions to Local Crime & Safety Issues Collaborative Management Plan. Support Harbourside Local Area Command, Community Safety Precinct Committee, representing key stakeholders in the Mosman Local Government Area. Ensure that Police and Council Rangers exchange information and assist each other where possible, to develop proactive responses to crime and community safety. Assist Police by ensuring that information regarding safer communities is made available but ensure that confidential or strategic Police information remains confidential. Promote appropriate use of Emergency services and Rangers' contact numbers.

Local Solutions to Local Crime and Safety Issues

Due October 2010

DCD, MRS

Local Solutions to Local Crime and Safety Issues

Ongoing February

MComS, MRS

Local Solutions to Local Crime and Safety Issues

Ongoing - July

MRS

Local Solutions to Local Crime and Safety Issues

Quarterly Review

MRS

Local Solutions to Local Crime and Safety Issues

Quarterly Review

MRS

MOSPLAN 2010-2011 Draft

Governance

Page 35

Community Safety Objective

Description

Links to Other Plans

Date

Responsible Officer

Use the Council website and media including the Mosman Daily, Mosman News and newsletters to inform the community about community safety, crime and good news. Recognise (in consultation with Harbourside Local Area Command) those who make a major contribution to improving community safety and reducing crime. Lobby State government to retain Mosman Police Station as a 24 hour manned Police Station.

Local Solutions to Local Crime and Safety Issues

Quarterly Review - April

DCS

Local Solutions to Local Crime and Safety Issues

Quarterly Review September

DCS

Local Solutions to Local Crime and Safety Issues

Ongoing

DCD, DCS, GM

Income

Expenditure

Net

Budget Activity Sub Program

07.01

Ledger Descriptor

MOSPLAN 2010-2011 Draft

Collaborative Management Plan â&#x20AC;&#x201C; Local Solutions to Local Crime & Safety Issues in Mosman

Governance

18,129

(18,129)

Page 36

Community Safety

Combating Offences and Crime 7.03 - Coordinator: Manager Ranger Services

4 Year Objectives A

Develop Strategies to encourage collaboration, understanding and cooperation between, Harbourside Local Area Command and Rangers. Develop Strategies to reduce crime. Increase Community understanding of safety, civic responsibilities and reporting crime. Develop strategies to involve schools, community organisations, residents and businesses to help implement agreed safety and crime prevention strategies, including graffiti. Maintain a visible presence of Rangers.

B C D E

4 Year Service Level Indicators Indicator

Customer Satisfaction Rating (Survey: Nov. 2006 64%) Customer Satisfaction with Enforcement of By Laws

Estimated Result 2009/10 68%

Target 2010/11

Target 2011/12

Target 2012/13

70%

4 Year Forward Financial Plan 2010/2011

2011/2012

2012/2013

2013/2014

2014/2015

Budget ($’000)

Fwd Est. ($’000)

(110)

(114)

(117)

(120)

(124)

2010 - 2011 Operational Plan Objective

Description

Links to Other Plans

Date

Responsible Officer

Work with Harbourside Local Area Command to develop strategies to improve visibility of Police.

Local Solutions to Local Crime and Safety Issues

Ongoing February

DCD

A,B

Support the Police by reporting crimes, suspicious activity and offences on public land.

Local Solutions to Local Crime and Safety Issues

Ongoing September

MRS

A,B

Work with Harbourside Local Area Command to provide information about crime prevention and reporting. Council Rangers provide a regular overview of the function of Rangers and the support and assistance required from the Police to new personnel at Harbourside Local Area Command. Involve Council Rangers where appropriate in the Harbourside Local Area Command training days.

Local Solutions to Local Crime and Safety Issues

Ongoing September

MRS

Local Solutions to Local Crime and Safety Issues

Ongoing February

MRS

MOSPLAN 2010-2011 Draft

Governance

Page 37

Community Safety Objective

Description

Links to Other Plans

Date

Responsible Officer

Continue education in appropriate artistic expressions for young people.

Local Solutions to Local Crime and Safety Issues

Ongoing September

YDO

Promote the SHOROC Safe Parties Kit and the Party Register at Harbourside Police.

Local Solutions to Local Crime and Safety Issues

Ongoing September

YDO

Regularly review and if necessary enhance CCTV surveillance in Civic areas.

Local Solutions to Local Crime and Safety Issues

Ongoing September

B,D

Advise the School Principals Liaison Group of safety and crime related issues and use this group to promote Police educational visits to schools. Provide Police contact information to the community and encourage the reporting of all crimes.

Local Solutions to Local Crime and Safety Issues

Ongoing September

MRS

Local Solutions to Local Crime and Safety Issues, Social Plan

Ongoing September

MRS

Support Police Remembrance Day (29 September) and Police Open Day (usually first Sunday in November). In association with the Police, promote personal and home safety using Council's website, the Mosman Daily and Mosman News.

Local Solutions to Local Crime and Safety Issues

Ongoing September

MRS

Local Solutions to Local Crime and Safety Issues, Social Plan

Ongoing September

MComS

Continue the Youth Peer Program to encourage young people to keep safe and to report crime.

Local Solutions to Local Crime and Safety Issues

Ongoing September

YDO

Recognise and address the needs of older residents and invite Police to seniorsâ&#x20AC;&#x2122; functions as guest speakers. Implement anti-graffiti strategies including reporting graffiti to Police, reporting graffiti on utilities and monitoring anti graffiti strategies. Continue the relationship between Council Youth Development staff and Harbourside Police, particularly with the Police YLO and North Sydney PCYC to develop relationships, confidence and trust with young people. Develop education strategies for parents regarding the safety of children and young people. Have Council Rangers regularly patrol school zones, car parks and streets as a visual deterrent and to provide a sense of safety while enforcing illegal parking. Ensure that the spread of hours worked by Rangers meets the safety needs of the community without prejudicing the safety of Rangers and within economic means.

Ongoing September

ADS, SCC

Local Solutions to Local Crime and Safety Issues

Ongoing September

AS, MRS

Social Plan

Ongoing December

MRS, YDO

Ongoing - July

YDO

Ongoing September

MRS

Ongoing - July

MRS

D E

MOSPLAN 2010-2011 Draft

Governance

Local Solutions to Local Crime and Safety Issues

Page 38

Community Safety

Service Performance Indicators Indicator

Numbers of active participants in Volunteering in Policing (VIP) Number of training and orientation days held for Police and Rangers and associated feedback from attendees

Estimated Result 2009/10

Target 2010/11

Target 2011/12

Target 2012/13

Budget Activity Sub Program

Ledger Descriptor

07.02

07.02 07.02

06 07

07.02

07.03

MOSPLAN 2010-2011 Draft

Income

Volunteers Information and Referral Business Community and Business Watch Aged Information and Referral Youth including Education and Schools Children/Families Information and Referral Proactive, Visible Policing and Ranger Services

Governance

Expenditure

Net

964

(964)

2,129

(2,129)

0 0

2,586 0

(2,586) 0

903

(903)

103,540

(103,540)

Page 39

Community Safety

Event Management - Safety and Traffic Aspects 7.05 - Coordinator: Manager Ranger Services

4 Year Objectives A

Have strategies in place to ensure that all community events are conducted in absolute safety, particularly in relation to traffic management and crowd control.

4 Year Service Level Indicators Indicator

No. of incidents threatening community safety reported during each event.

Estimated Result 2009/10 0

Target 2010/11

Target 2011/12

Target 2012/13

4 Year Forward Financial Plan 2010/2011

2011/2012

2012/2013

2013/2014

2014/2015

Budget ($’000)

Fwd Est. ($’000)

(8)

(9)

(10)

2010 - 2011 Operational Plan Objective

Description

Links to Other Plans

Date

Responsible Officer

Ensure that events are organised in accordance with Council’s Special Event Management Policy, and that event organisers are aware of their responsibilities and meet all OHS and statutory requirements. Ensure ongoing coordination between Council and event organisers and relevant agencies. Provide information to residents holding events or street parties to embrace community safety.

Local Solutions to Local Crime and Safety Issues, OHS Policy, Special Events Management Policy

Ongoing September

AS, G, MRS

Local Solutions to Local Crime and Safety Issues

Ongoing September

AS, G

Income

Expenditure

Net

Budget Activity Sub Program

07.05 07.05

Ledger Descriptor

01 03

MOSPLAN 2010-2011 Draft

Special Events Community Events

Governance

0 0

4,957 3,541

Page 40

(4,957) (3,541)

Community Safety

Emergency Management 7.06 - Coordinator: Manager Ranger Services

4 Year Objectives A

Maintain a high level of participation in disaster management and planning at a regional and local level through collaboration with authorities and participation in local and regional emergency exercises.

4 Year Forward Financial Plan 2010/2011

2011/2012

2012/2013

2013/2014

2014/2015

Budget ($’000)

Fwd Est. ($’000)

(1,013)

(1,043)

(1,073)

(1,105)

(1,137)

2010 - 2011 Operational Plan Objective

Description

Links to Other Plans

Date

Responsible Officer

Convene or attend regular meetings of the Mosman North Sydney Local Emergency Management Committee and maintain contact with emergency services.

Local Solutions to Local Crime and Safety Issues, Mosman-North Sydney DISPLAN

Ongoing September

MRS

Participate in desktop disaster management exercises at Council and with Local Emergency Management Committee.

Local Solutions to Local Crime and Safety Issues, Mosman-North Sydney DISPLAN

Annual Review - May

AS, DCS, G, MRS

Inform Police and Council staff of structure and activities of Local Emergency Management Committee. Maintain close relationships and support the Mosman State Emergency Service and local fire and ambulance services. Incorporate bushfire hazard reduction strategies into Bushland Rehabilitation Contracts.

Local Solutions to Local Crime and Safety Issues

Ongoing September

MRS

Local Solutions to Local Crime and Safety Issues

Ongoing September

DCS, MRS

Manly-Mosman District Bush Fire Management Plan

Ongoing February

AS, TLOS

Manly-Mosman District Bush Fire Management Plan

Ongoing February

TLOS

Implement the recommendations of the ManlyMosman District Bushfire Management Plan.

MOSPLAN 2010-2011 Draft

Governance

Page 41

Community Safety

Service Performance Indicators Indicator

Number of Local Emergency Management Committee meetings attended

Estimated Result 2009/10

Target 2010/11

Target 2011/12

Target 2012/13

Income

Expenditure

Net

Budget Activity Sub Program

Ledger Descriptor

07.06

07.06 07.06

03 04

07.06 07.06

06 07

MOSPLAN 2010-2011 Draft

Local Emergency Management Committee Mosman-North Sydney DISPLAN Manly-Mosman District Bushfire Management SES (State Emergency Services) Contribution to NSW Fire Brigades

Governance

2,955

(2,955)

0 0

1,400 857

(1,400) (857)

0 0

33,435 974,818

(33,435) (974,818)

Page 42

Community Safety

Safe Communities 7.08 - Coordinator: Manager Community Services

4 Year Objectives A

Encourage long-term, sustainable strategies that address specific local safety issues. Maintain high levels of awareness of personal safety strategies and safer transport services. Ensure all urban development is conducted in absolute safety, particularly in relation to traffic management and work on public land.

B C

4 Year Forward Financial Plan 2010/2011

2011/2012

2012/2013

2013/2014

2014/2015

Budget ($’000)

Fwd Est. ($’000)

Fwd Est. ($’000).

(1)

2010 - 2011 Operational Plan Objective

Description

Links to Other Plans

Date

Responsible Officer

Work with residents and businesses to improve safety by cooperating with Police, Fire Brigade, Ambulance and State Emergency Services. Develop and implement community risk management strategies and projects that address safety issues in the Mosman community. Ensure any development in Mosman addresses, safety issues particularly in relation to traffic and work on public land.

Local Solutions to Local Crime and Safety Issues

Ongoing - June

MComS, MRS

Ongoing November

MComS

Annual Review - July

DS, MRS

Expenditure

Net

Budget Activity Sub Program

07.08

Ledger Descriptor

MOSPLAN 2010-2011 Draft

Income

Safe Communities-Plan, manage, liaise, program

Governance

1,122

Page 43

(1,122)

Community Safety

Companion Animals 7.09 - Coordinator: Manager Ranger Services

4 Year Objectives A

Establish strategies that ensure compliance with Companion Animal Act, in particular that dogs and cats do not adversely affect the community, by: • Providing enforcement strategies • Providing educational programs

4 Year Service Level Indicators Indicator

Number of dog attacks per year Number of penalty notices for off leash dogs

Estimated Result 2009/10

Target 2010/11

Target 2011/12

Target 2012/13

1 2

4 Year Forward Financial Plan 2010/2011

2011/2012

2012/2013

2013/2014

2014/2015

Budget ($’000)

Fwd Est. ($’000)

(127)

(131)

(135)

(139)

(144)

2010 - 2011 Operational Plan Objective

A A

Description

Links to Other Plans

Enforce the provisions of the Companion Animals Act. Provide information and education on responsible dog and cat ownership, leash-free areas and registration requirements. Where possible use the Internet for dissemination of information on Council's policies, leash-free areas and registration requirements for companion animals.

Date

Responsible Officer

Ongoing - July

MRS

Ongoing September

MRS

Ongoing - July

MRS

Service Performance Indicators Indicator

Number of penalty notices for off leash dogs

MOSPLAN 2010-2011 Draft

Estimated Result 2009/10

Target 2010/11

Target 2011/12

Target 2012/13

Governance

Page 44

Community Safety

Budget Activity Sub Program

07.09 07.09

Ledger Descriptor

01 02

MOSPLAN 2010-2011 Draft

Income

Companion Animal Registration Dog & Cat Control

Governance

Expenditure

4,000 6,000

Net

24,205 112,531

(20,205) (106,531)

Page 45

Community Safety

This page left blank intentionally.

MOSPLAN 2010-2011 Draft

Governance

Page 46

Mosman Municipal Council

MOSPLAN 2010-2011 Draft

14/04/2010

Page 48

Mosman Municipal Council

Urban Planning Convenor: Director Environment & Planning (Program 3)

Community Strategic Plan 10 Year Objectives

To have the local character of Mosman maintained by: Conserving its heritage Ensuring sustainability Meeting community needs Effective land use planning, including protection of the foreshore Requiring high quality development Improving amenity

To have Mosman recognised as a desirable place to live, work and recreate with a population of 30,000 by 2050 (700 additional dwellings).

To have the domestic scale of Mosman maintained while providing for large scale development opportunities along the Spit/Military Road corridor.

Sub-Programs in place to deliver on the program objectives: 3.03

Plan Making and Implementation Co-ordinator: Manager Urban Planning

3.04

Heritage Planning Co-ordinator: Manager Urban Planning

Urban Planning Expenditure Breakdown Total $643,523

3.04 Heritage Planning 20%

3.03 Plan Making and Implementation 80%

MOSPLAN 2010-2011 Draft

14/04/2010

Page 49

Urban Planning

Plan Making and Implementation 3.03 - Coordinator: Manager Urban Planning

4 Year Objectives A

Prepare a planning framework that provides for housing choice, additional employment opportunities and protection of the environment. Provide detailed planning guidelines for residential, business and other areas to ensure that development is well designed and environmentally sustainable. Ensure that development contributes funds to cater for future infrastructure needs and improvements. Contribute to government initiatives and legislative change in the interest of Mosman. Develop plans that set the direction for improvements in the public domain of the business centres. Investigate opportunities for the redevelopment of the civic centre site. Undertake programmed improvements for all public open space and improve access to, and along, the foreshore. Undertake studies and research to inform planning decisions of Council. Maintain a housing strategy which seeks to satisfy both local and State Government objectives. Provide for a diversity of housing choice to ensure a demographic mix, including 'ageing in place'. Ensure plans make provision for adaptation to climate change and adoption of sustainable lifestyle.

B C D E F G H I J K

4 Year Forward Financial Plan 2010/2011

2011/2012

2012/2013

2013/2014

2014/2015

Budget ($’000)

Fwd Est. ($’000)

(406)

(414)

(428)

(440)

(455)

2010 - 2011 Operational Plan Objective

A A

B C

Description

Links to Other Plans

Finalise a new comprehensive LEP which would provide for better planning outcomes. Implement relevant actions and recommendations of the Inner North Sub-regional Plan into Mosman strategic planning. Prepare DCPs to have regard to the changing planning landscape of the NSW planning reforms. Review and update contribution plans including quarterly CPI adjustments.

MOSPLAN 2010-2011 Draft

Environment

Date

Responsible Officer

Due December 2010

MUP

Annual Review - March

MUP

Due December 2010

MUP

Quarterly Review

MUP

Page 50

Urban Planning Objective

G G

G G H

H H

I, J

Description

Links to Other Plans

Advocate in the interests of Mosman and lobby government to protect those interests by preparing submissions on relevant Government Policy, Inquiries and Legislation. Amend planning documents (including section 149 Certificates) as required to meet statutory obligations. Undertake a Civic Improvement Plan for the business centres including updated street furniture manual. Consider redevelopment feasibility and options for the civic centre site incorporating sustainable design principles. Monitor implementation of existing open space Plans of Management. Identify any â&#x20AC;&#x2DC;missing linksâ&#x20AC;&#x2122;. Implement appropriate recommendations in current Plans of Management, Recreation Strategy Actions Plans and Management frameworks. Undertake planning studies/plans of management for open space sites without current plans. Review community land plans of management after exhibition of new LEP. Monitor the demographics of the Mosman community and make information available to staff and community. Participate and support the preparation of the SHOROC Regional Directions. Undertake periodic surveys of the community to measure the effectiveness of strategic planning projects and consultation. Ensure plans provide for opportunities for development which would include a range of housing choices. Ensure plans provide for sea level rise and sustainable transport options, including cycling and walking. Promote sustainable lifestyle options including community gardens and domestic gardens.

MOSPLAN 2010-2011 Draft

Environment

Social Plan

Date

Responsible Officer

Annual Review - March

MUP

Ongoing - July

MUP

Due December 2010

AS, MUP

Due December 2010

MUP

Annual Review - March

MUP

Ongoing - July

MUP

Annual Review - March

MUP

Due March 2011

MUP

Annual Review - December

MUP

Annual Review - March

MUP

Annual Review - March

MUP

Annual Review - March

MUP

Annual Review - March

MUP

Annual Review - March

MUP

Page 51

Urban Planning

Budget Activity Sub Program

Ledger Descriptor

03.01 03.01 03.01 03.01

01 03 05 08

03.01

03.01 03.01

12 13

03.02

03.02 03.03

04 01

03.03 03.03

02 03

03.03 03.03 03.05

04 05 02

MOSPLAN 2010-2011 Draft

Income

Lead, Manage, Review ,Report Meetings-Management, Staff, Team Administration Grants, External Funding, Income Opportunities Reporting & responding to relevant government initiatives Section 149 Certificates Metropolitan & regional strategic planning Local Environment Study (LES) Preparation Local Environment Plan (LEP) Preparation and Review Community Consultation Development Control Plan (DCP) Preparation and Review Community Consultation Contribution Plan preparation and review Civic Improvement Military Road Planning Studies Plans of Management Preparation

Environment

Expenditure

Net

0 0 0 0

78,318 16,697 252,717 6,405

(78,318) (16,697) (252,717) (6,405)

14,250

(14,250)

110,000 0

11,936 17,979

98,064 (17,979)

500

70,602

(70,102)

0 500

0 37,816

0 (37,316)

0 0

0 0 0

0 0 10,336

0 0 (10,336)

Page 52

Urban Planning

Heritage Planning 3.04 - Coordinator: Manager Urban Planning

4 Year Objectives A

Conserve Mosman's heritage. Increase community awareness of the heritage of Mosman. Provide assistance and advice to owners of heritage sites on a regular basis.

B C

4 Year Forward Financial Plan 2010/2011

2011/2012

2012/2013

2013/2014

2014/2015

Budget ($’000)

Fwd Est. ($’000)

(121)

(120)

(124)

(128)

(132)

2010 - 2011 Operational Plan Objective

Description

Identify, list and review heritage items and heritage conservation areas.

Investigate and utilise funding opportunities for heritage projects. Implement recommendations of the Heritage Study prepared January 2007. Implement Boronia Conservation Management Plan. Investigate and utilise opportunities to promote heritage conservation and educate the community, including Mosman Design Awards. Develop and prepare a co-ordinated program of on-site interpretation of significant sites in Mosman. Provide high level customer service and information via website and other media. Provide a heritage advisory service for advice on heritage matters and for community education. Continue with Local Heritage Fund on an annual basis. Prepare photographic surveys of all heritage conservation areas. Update the State Heritage Inventory as required.

A A B

B C C C C

MOSPLAN 2010-2011 Draft

Environment

Links to Other Plans

Date

Responsible Officer

Mosman Heritage Review

Annual Review - June

MUP

Annual Review - June

MUP

Ongoing - April

MUP

Ongoing - July

MUP

Annual Review - December

MUP

Annual Review - March

MUP

Ongoing - July

MUP

Annual Review - June

MUP

Annual Review - September

MUP

Due December 2010

MUP

Ongoing - July

MUP

Page 53

Urban Planning

Budget Activity Sub Program

Ledger Descriptor

03.04 03.04

01 02

03.04 03.04 03.04 03.04 03.04

04 05 06 08 09

MOSPLAN 2010-2011 Draft

Income

Heritage Study Implementation Heritage LEP Monitoring and further amendment Heritage Advisory Program Mosman Design Awards Local Heritage Fund Heritage Implementation Heritage Promotion and education

Environment

Expenditure

Net

5,000 0

27,086 0

(22,086) 0

0 0 0 0 0

15,000 25,041 33,756 0 25,583

(15,000) (25,041) (33,756) 0 (25,583)

Page 54

Mosman Municipal Council

Planning and Built Environment Convenor: Manager Development Services (Program 4)

Community Strategic Plan 10 Year Objectives To have the local character of Mosman maintained by:

Conserving its heritage Ensuring sustainability Meeting community needs Effective land use planning Requiring high quality development Improving safety and amenity

2050 Objectives

Maintaining its domestic scale except on The Spit / Military Road Corridor Adopting sustainable building options for new and existing buildings Providing diversity of housing choice including ageing in place Protecting and enhancing the natural and man made qualities of the foreshore

Sub-Programs in place to deliver on the program objectives: 4.01

Development Assessment and Regulation Co-ordinator: Manager Development Services

Built Environment Expenditure Breakdown Total $1,433,769

4.01 Development Assessment and Regulation, 100%

MOSPLAN 2010-2011 Draft

14/04/2010

Page 55

Planning and Built Environment

Development Assessment and Regulation 4.01 - Coordinator: Manager Development Services

4 Year Objectives A

Provide high quality customer service through the assessment, certification and enforcement processes. Facilitate high quality development which minimises adverse effects on the built and natural environment. Encourage developments to respect the streetscape of the area and reflect the unique Mosman identity and local character. Ensure all buildings and land in Mosman meet contemporary regulatory safety requirements. Promoting green building practices and encouraging development to include sustainable building options.

B C D E

4 Year Service Level Indicators Indicator

Customer Satisfaction Rating (Survey: Nov. 2006 - 46%) Customer Satisfaction with timely processing of Development Applications

Estimated Result 2009/10 50%

Target 2010/11

Target 2011/12

Target 2012/13

>50%

4 Year Forward Financial Plan 2010/2011

2011/2012

2012/2013

2013/2014

2014/2015

Budget ($’000)

Fwd Est. ($’000)

(304)

(289)

(292)

(308)

(328)

2010 - 2011 Operational Plan Objective

A A

Description

Links to Other Plans

All planning information and documents of a high standard, in plain English and accessible to all potential users. Process applications in a timely and effective manner in accordance with legislative requirements. Provide pre-lodgement advice to prospective applicants and community. Liaise with other departments to ensure consistency of standards and policies and streamlining of processes. Investigate and resolve complaints and provide feedback to community.

MOSPLAN 2010-2011 Draft

Environment

Date

Responsible Officer

Ongoing - July

Quarterly Review - July

Ongoing - July

Page 56

Planning and Built Environment Objective

B B

D D

D D E

Description

Links to Other Plans

Review processes and procedures within the statutory framework and wherever possible implement improvements. Monitor and review compliance with approved development against applicable legislation, codes, policies and conditions. Negotiate outcomes which align with policy objectives and community expectations while having regard to design intent. Periodically inspect the Municipality from the Harbour. Carry out regulatory enforcement and liaise with the Manager Ranger Services to ensure appropriate management of building sites, environmental controls and to minimise obstructions on Council property. In assessing development application and framing consent conditions, ensure relevant performance standards, legislation codes and policies are taken into consideration. Seek Public infrastructure improvements where such assets are affected by development, e.g. undergrounding of power lines. Ensure street awnings meet satisfactory structural adequacy requirements. Continue to monitor fire safety issues and implement outcomes of Fire Safety Upgrade Program. Undertake inspections and provide information to achieve required regulatory safety standards. Periodically inspect swimming pools and fencing in accordance with the Swimming Pools Act. Provide training and promote sustainable building practices to staff, home owners and development proponents.

Date

Responsible Officer

Ongoing - July

Bi-Annual Review

DS, E

Service Performance Indicators Indicator

No. of Development Applications received No. of Construction Certificates received Median Development Application processing time (in days) Median Construction Certificate processing time Percentage Developments Applications to appeal

MOSPLAN 2010-2011 Draft

Estimated Result 2009/10 300 80 75

Target 2010/11

Target 2011/12

Target 2012/13

280 80 75

250 80 70

250 80 65

20 3.5%

18 2%

15 2%

Environment

Page 57

Planning and Built Environment Indicator

Percentage Appeals with a positive result / consistent with recommendations. Outstanding number of fire program properties inspected but still to be brought up to standard. Outstanding number of fire program properties to be inspected.

Estimated Result 2009/10

Target 2010/11

Target 2011/12

Target 2012/13

75%

80%

100

250

200

150

100

Budget Activity Sub Program

Ledger Descriptor

04.01 04.01 04.01 04.01 04.01 04.02

01 03 04 05 10 01

04.02 04.02 04.02 04.02

02 03 04 05

04.02 04.02

07 08

04.02

MOSPLAN 2010-2011 Draft

Income

Lead, Manage, Review, Report Meetings Consultation & Communication Administration Footpath Occupations Planning (includes strategies, codes and policies) DA Assessment Construction Certificate Processing Signs Control Survey & Enforcement (including notices) and Pool Fencing Fire Safety Program Certificate Processing and Issue (other than Construction Certificates) Works on Council Property

Environment

Expenditure

Net

0 0 0 0 106,760 0

107,823 13,478 198,322 180,764 0 31,401

(107,823) (13,478) (198,322) (180,764) 106,760 (31,401)

880,600 75,000 5,000 400

688,784 87,147 0 68,288

191,816 (12,147) 5,000 (67,888)

0 62,000

29,660 23,655

(29,660) 38,345

4,446

(4,446)

Page 58

Mosman Municipal Council

Sustainability, Environment and Health Convenor: Director Environment & Planning (Program 5)

Community Strategic Plan 10 Year Objectives

Climate change addressed using strategies that include mitigation, adaptation and resilience measures in order to play our part in the global future.

To have long-lasting sustainable behaviours fostered and improved through raised awareness/knowledge of sustainability concepts.

To have lifestyle and the environment enhanced through sustainable building practices.

To have biodiversity preserved and enhanced on both private and public property including beaches, reserves, bushland and green open spaces.

To have green renewable energy sources, and energy efficiency and conservation measures adopted for both private and public property.

To have total water cycle management approaches used that maximise conservation, efficiency, reuse and recycling of water including stormwater harvesting and reuse.

To have waste reduced significantly through avoidance, minimisation, reuse and recycling via local and regional initiatives.

To have sustainable transport taken up using an integrated network of walking and cycling paths throughout Mosman.

To have sustainability outcomes improved by lobbying Federal and State Governments to advocate for stronger policy and legislation.

To have sophisticated approaches such as sustainability indicators, lifecycle management and systems-thinking used to address sustainability challenges.

Sub-Programs in place to deliver on the program objectives: 5.01

Policy and Administration and Customer Focus Co-ordinator: Director Environment & Planning

5.02

Climate Change and Air Quality Co-ordinator: Manager Environment and Services

5.03

Total Water Cycle Co-ordinator: Manager Assets and Services

5.04

Biodiversity Co-ordinator: Manager Environment and Services

5.05

Trees Co-ordinator: Team Leader Open Space

5.06

Land and Coast Co-ordinator: Manager Environment and Services

MOSPLAN 2010-2011 Draft

14/04/2010

Page 59

Mosman Municipal Council

5.08

Engagement and Education for Sustainability Co-ordinator: Manager Environment and Services

5.09

Environmental and Public Health Co-ordinator: Manager Environment and Services

5.10

Waste Co-ordinator: Manager Environment and Services

5.11

Environmental Cleaning Services Co-ordinator: Manager Environment and Services

5.12

Food Safety Co-ordinator: Manager Environment and Services

Environmental Management & Health Expenditure Breakdown Total $10,474,377 5.02 Atmospheric

5.11 Cleaning and Environmental Services 21%

5.01 Policy and Administration and Customer Focus 2%

Environment 1%

5.03 Water Cycle Management 5.04 Biodiversity 18% 5%

5.05 Trees 4% 5.10 Waste Management 46%

MOSPLAN 2010-2011 Draft

5.09 Environmental Health 2%

5.08 Environmental / Sustainability Education 1%

14/04/2010

Page 60

Sustainability, Environment and Health

Policy and Administration and Customer Focus 5.01 - Coordinator: Director Environment & Planning

4 Year Objectives A

Conduct programs to build the capacity of Mosman Council to apply and integrate the principles of ESD in Council decision making, policy, planning, operations and service delivery. Ensure CEC projects are adequately resourced and implemented with a view to completion by 2013. Conduct training to raise awareness and ensure that staff can effectively undertake their responsibilities to reduce risk and harm to the environment through emergency response, legislative compliance, regulation and enforcement. Implement an environmental performance evaluation, audit and review process and system to ensure compliance with external reporting requirements and internal continuous improvement requirements. Participate in sustainability related networks and collaborate with all Council Departments and regional organisations to share knowledge and establish efficiencies in service delivery.

B C

4 Year Service Level Indicators Indicator

Customer Satisfaction Rating (Survey: Nov. 2006 - 65%) Customer Satisfaction with Environmental Management

Estimated Result 2009/10

Target 2010/11

Target 2011/12

Target 2012/13

65%

70%

75%

80%

4 Year Forward Financial Plan 2010/2011

2011/2012

2012/2013

2013/2014

2014/2015

Budget ($’000)

Fwd Est. ($’000)

(137)

(150)

(155)

(161)

(167)

2010 - 2011 Operational Plan Objective

Description

Implement the actions in the Greenhouse Gas Reduction Plan and Sustainable Purchasing Action Plan. A Incorporate sustainable design principles in new and existing buildings. A,C,D Mosman Council Leading Change for sustainability - an inside out approach. A,C,D Review and update EMP to a Sustainability Plan. A,C,D,E Collaborate with other Council sections / division to implement sustainability initiatives.

MOSPLAN 2010-2014 Draft

Environment

Links to Other Plans

Date

Responsible Officer

EMP: 1.02

Ongoing - July

E, G

EMP: 1.01

Quarterly Review

DEP

EMP: 7.01

Ongoing

E, MCHD

Ongoing - April

AS, E, MCHD

Ongoing

Page 61

Sustainability, Environment and Health Objective

A,D A,E B B B B

B B C

C,D

D,E E

Description

Links to Other Plans

Date

Responsible Officer

EMP: 1.07

Annual Review - March

A, E, MCHD

EMP: 1.07

Ongoing - July

CEC

Ongoing - June

CEC

Annual Review - July

CEC

Ongoing - July

CEC

Annual Review - July

CEC

Annual Review - July

CEC

Annual Review - July

EMP: 1.09

Bi-Annual Review

EMP: 1.03

Ongoing - July

AS, E

EMP: 1.09

Ongoing - July

AS, E

EMP: 1.07

Due November 2010

EMP: 1.08

Ongoing March

Estimated Result 2009/10

Target 2010/11

Target 2011/12

Target 2012/13

Implement Councilâ&#x20AC;&#x2122;s Environmental Sustainability Policy. Facilitate the Sustainability Group. Establish and manage project team over the life of the CEC, including office and IT requirements. Conduct an independent financial audit of CEC program. Continue to investigate and pursue external funding for CEC projects. Investigate opportunities for and develop CEC projects that combine elements from the different CEC programs and include a comprehensive education component. Report directly to the community and Council on the progress of the CEC. Pursue opportunities to work with local community groups on CEC projects. Monitor environmental legislative developments, update the register of environmental legislation and communicate to staff (and Councillors where required) with environmental responsibilities accordingly. Ensure the application of the environmental impact assessment guidelines and procedures manual for Council works and services, by Council staff. Enforce relevant legislation where necessary to reduce pollution and to reduce harm to human health and the environment (including Local Government Act, POEO Act, Noxious Weeds Act, relevant sections to the Sydney Water Act). Prepare the Regional SHOROC State of the Environment report. Participate in collaborative initiatives, regional forums and networking groups on environmental and sustainability issues as relevant.

Service Performance Indicators Indicator

Number of capacity building programs Number. of collaborative initiatives (regional) Number of collaborative initiatives (internal)

MOSPLAN 2010-2014 Draft

Environment

Page 62

Sustainability, Environment and Health

Budget Activity Sub Program

05.01 05.01

01 02

05.01

MOSPLAN 2010-2014 Draft

Ledger Descriptor

Income

Expenditure

Net

Lead, Manage, Report Ecologically Sustainable Development Administration

3,600 0

42,004 2,500

(38,404) (2,500)

1,000

97,816

(96,816)

Environment

Page 63

Sustainability, Environment and Health

Climate Change and Air Quality 5.02 - Coordinator: Manager Environment and Services

4 Year Objectives A

Address climate change through implementing mitigation, adaptation and resilience measures. Reduce anthropogenic greenhouse gas (GHG) emissions in Mosman (per capita). Improve air quality in Mosman through Council and community action. Increase uptake of renewable energy such as GreenPower, solar panels etc by Mosman Council and the community. Provide improved infrastructure and support for sustainable transport in Mosman.

B C D E

4 Year Forward Financial Plan 2010/2011

2011/2012

2012/2013

2013/2014

2014/2015

Budget ($’000)

Fwd Est. ($’000)

(104)

(108)

(111)

(115)

2010 - 2011 Operational Plan Objective

Description

A,B,C,D Implement actions in the GHG Reduction Plan

Links to Other Plans

Date

Responsible Officer

EMP: 2.01

Quarterly Review September

EMP: 2.02

Quarterly Review

Due July 2010

EMP: 2.03

Quarterly Review

EMP: 2.02

Due August 2010

EMP: 2.02

Quarterly Review

EMP

Annual Review - March

EMP, GGRP

Ongoing

AS, E

Annual Review

Ongoing

(GHGRP). A,B,E A,B,C A,B,C

A,B,C,E

A,B,C,E A,B,C,D A,B,C,D A,B,C,D

Implement Actions in the Sustainable Transport Action Plan (STAP). Participation in Council-community partnership program for reducing community GHG emissions. Monitor and keep abreast of state and federal government schemes and policies on climate change. Report on the assessment of a car share scheme trial introduced in Mosman in August 2009 including recommendations for expansion. Implement actions for reducing the community's reliance on energy intensive motor vehicles. Engage community to increase uptake of renewable energy. Increase uptake of renewable energy for Council use. Commence a green revolving fund mechanism to provide ongoing funding for future sustainability initiatives. Commence energy efficient lighting retrofit for selected Council buildings.

MOSPLAN 2010-2014 Draft

Environment

EMP

Page 64

Sustainability, Environment and Health

Service Performance Indicators Indicator

Target 2010/11

Target 2011/12

Target 2012/13

285329

5%less

10%less

15%less

100

Estimated Result 2009/10

Greenhouse gas abatement (tonnes CO2) (new targets to be set for 2010/11) Energy consumption (Council) kwh (new targets to be set for 2010/11) No. of programs to increase uptake of green energy & energy efficiency measures (new targets to be set for 2010/11) No. of actions implemented from GHGRP and STAP

1267

Budget Activity Sub Program

Ledger Descriptor

05.02

MOSPLAN 2010-2014 Draft

Income

Greenhouse Gas Emissions Reduction â&#x20AC;&#x201C; Corporate Greenhouse Gas Emissions Reduction â&#x20AC;&#x201C; Community

Environment

Expenditure

Net

16,000

79,839

(63,839)

40,103

(40,103)

Page 65

Sustainability, Environment and Health

Total Water Cycle 5.03 - Coordinator: Manager Assets and Services

4 Year Objectives A

Improve stormwater quality and control/stormwater flows to minimise impacts on the terrestrial and aquatic environments. Keep up to date with and implement best practice water sensitive urban design principles and concepts in Council works. Provide education and information to the community on alternative water sources and water efficiency measures. Implement strategies to reduce consumption of potable water in Mosman. Rehabilitate and improve water quality in Mosman’s creeks and water courses.

B C D E

4 Year Service Level Indicators Indicator

Number of occurrences of water entering habitable areas of residential properties as a result of flooding as a percentage of number of properties in Mosman

Estimated Result 2009/10

Target 2010/11

Target 2011/12

Target 2012/13

Nil

4 Year Forward Financial Plan 2010/2011

2011/2012

2012/2013

2013/2014

2014/2015

Budget ($’000)

Fwd Est. ($’000)

(1,271)

(1,332)

(1,367)

(1,403)

(1,440)

2010 - 2011 Operational Plan Objective

A,B A,B A,B

Description

Links to Other Plans

Undertake monitoring program to review and evaluate cleanout frequency of Stormwater Quality Improvement Devices (SQIDs) to ensure ongoing effectiveness and efficiency of the devices and removal of pollutants. Collect relevant information (including volumes captured) on pollutants captured from SQIDs to assist with review of cleanout frequency of the devices. Install a SQID to filter Plunkett Road sub catchment HB8. Install a SQID in Pearl Bay Avenue to filter Pearl Bay sub catchment TS2. Install a SQID in Reginald Street to filter part of Mosman Bay West sub catchment subject to negotiation with North Sydney Council MB3.

MOSPLAN 2010-2014 Draft

Environment

Date

Responsible Officer

Ongoing - July

Due July 2010

AS, E

CEC

Due Dec 2010

CEC

Due Dec 2010

CEC

Due June 2011

Page 66

Sustainability, Environment and Health Objective

A,B

A,B A,B,D

A,E A,E

B C,D D

Description

Links to Other Plans

Date

Responsible Officer

CEC

Due June 2011

CEC

Due Aug 2011

Environmental Management Plan

Quarterly Review

Environmental Management Plan

Ongoing November

Implement a program to collect bio-indicator and physical and chemical data from Mosman creeks / receiving waters. Undertake video analysis of stormwater pipelines which are suspected to require rehabilitation and incorporate required works into Council's Stormwater Asset Management Plan. Undertake rehabilitation on pipelines identified in Councilâ&#x20AC;&#x2122;s Asset Management Plan. Implement outstanding Every Drop Counts recommendations.

Environmental Management Plan

Due December 2010

Ongoing - April

CEC

Ongoing - July

Environmental Management Plan

Quarterly Review

Implement actions in the Water Savings Action Plan and provide an Annual report to the State Government Department in March. Continue involvement in the Sydney Water Overflow Abatement Program.

Environmental Management Plan

Annual Review March

Environmental Management Plan

Quarterly Review

Install a SQID in Brierley Street to filter part of Mosman Bay West subject to negotiation with North Sydney Council MB7. Install SQIDs to filter Quakers Hat Bay North sub catchment QH3. Continue to investigate opportunities for largescale water-sensitive urban design asset renewal projects consistent with the development of asset management plans, public domain improvement projects and open space improvements. Collect, collate and report upon data from the State Government's Beachwatch program.

Service Performance Indicators Indicator

Councilâ&#x20AC;&#x2122;s annual water consumption (kL). Potable water consumption by Mosman community per annum - total in Kilolitres. Potable water consumption by Mosman community per annum - Per capita in Kilolitres. % of catchment treated before entering the harbour. Estimates of pollutants captured in SQIDs (volumes) tonnes.

MOSPLAN 2010-2014 Draft

Estimated Result 2009/10 49690 2915400

Target 2010/11

Target 2011/12

Target 2012/13

48000 2780000

46000 2740000

44000 2675000

80%

90%

95%

286

290

280

270

Environment

Page 67

Sustainability, Environment and Health

Budget Activity Sub Program

Ledger Descriptor

05.03 05.03 05.03

02 05 07

05.03 05.03 05.03

09 10 11

MOSPLAN 2010-2014 Draft

Income

Stormwater Pollution Reduction Water Conservation Surveillance, Regulation & Enforcement Stormwater Drainage Construction Stormwater Drainage Maintenance SQID Maintenance

Environment

Expenditure

Net

530 0 0

97,053 116,678 36,213

(96,523) (116,678) (36,213)

620,000 500 0

664,528 871,358 106,549

(44,528) (870,858) (106,549)

Page 68

Sustainability, Environment and Health

Biodiversity 5.04 - Coordinator: Manager Environment and Services

4 Year Objectives A

Identify, conserve and enhance biodiversity. Protect and restore existing remnant indigenous flora and fauna. Develop Council’s resource base to enable effective biodiversity management. Monitor biological diversity of intertidal and aquatic assemblages. Protect and enhance through education.

B C D

4 Year Service Level Indicators Indicator

Hectares of bushland area under contract which is greater than 90% native vegetation cover. Number of active bushcare volunteers (reconciled mid-2009)

Estimated Result 2009/10

Target 2010/11

Target 2011/12

Target 2012/13

35%

40%

45%

50%

185

100

110

4 Year Forward Financial Plan 2010/2011

2011/2012

2012/2013

2013/2014

2014/2015

Budget ($’000)

Fwd Est. ($’000)

(561)

(578)

(595)

(613)

(632)

2010 - 2011 Operational Plan Objective

A A A

Description

Links to Other Plans

Investigate the development of bush corridors through Mosman linking to adjoining local government areas. Provide maps for public use/reference showing bushland linkages. Mosman Bay Creek. Erosion control and armouring MB7. Complete Balmoral Park. Stormwater diversion works and erosion control and armouring HB8. Implement a sustainable bushland management program which systematically addresses priority areas and threatening processes based on: • Community type • Rare or threatened species • Critical habitat • Location

MOSPLAN 2010-2014 Draft

Environment

Date

Responsible Officer

Ongoing - July

CEC

Due July 2010

CEC

Due July 2010

CEC

Ongoing - July

Page 69

Sustainability, Environment and Health Objective

Description

Links to Other Plans

Date

Responsible Officer

Follow the recommendations of the Chainman's Beach monitoring program to ensure that beach cleaning practices do not negatively affect intertidal biodiversity at other beaches in Mosman. Manage the Middle Harbour catchment Contract for Bushland Restoration 2001 - 2011.

Environmental Management Plan

Annual Review - September

Environmental Management Plan

Ongoing January

TLOS

A,B,C

Manage the Port Jackson catchment Contract for Bushland Restoration 2001 - 2011.

Environmental Management Plan

Ongoing January

TLOS

A,B,C

Progressively implement the Unmade Roads Rehabilitation Strategy in accordance with the program timetable. Co-ordinate and support Council's volunteer Bushcare Program.

Environmental Management Plan

Ongoing - June

TLOS

Environmental Management Plan

Ongoing - April

TLOS

A,B,C

Implement the plan for the future management of Phytophthora cinnamomi.

Environmental Management Plan

Quarterly Review September

TLOS

A,B,C

Review, revise and implement the 5 year rolling program for the upgrade of walking tracks and trails through Council's bushland areas. Implement the feral animal control program.

Environmental Management Plan

Annual Review - June

TLOS

Environmental Management Plan

Ongoing - May

TLOS

Support and participate in the Native Bogul/Black Rat Project in partnership with Taronga Zoo, UNSW and NSW NPWS. Incorporate environmental considerations into marine assets contracts and the management of marine assets, facility development, and asset refurbishment and renewal. Redesign seawalls to provide habitat for intertidal communities (when repair/restoration works are required).

Environmental Management Plan

Quarterly Review

TLOS

Environmental Management Plan

Ongoing March

Environmental Management Plan

Annual Review

Target 2010/11

Target 2011/12

Target 2012/13

45%

50%

55%

A,B,C

A,B,C A,B,C

A,D

Service Performance Indicators Indicator

Hectares of bushland area under contract which is greater than 90% native vegetation cover.

MOSPLAN 2010-2014 Draft

Estimated Result 2009/10 40%

Environment

Page 70

Sustainability, Environment and Health

Budget Activity Sub Program

Ledger Descriptor

05.04

05.04 05.04

Income

Bush care Volunteer- Recruit, Support, Recognition Bushland, vegetation and fauna management Riparian corridors and creek rehabilitation Foreshore Issues

Bushland, Fire Management

MOSPLAN 2010-2014 Draft

Environment

Expenditure

Net

131,701

(131,701)

418,436

(418,436)

4,283

(4,283)

6,285

(6,285)

Page 71

Sustainability, Environment and Health

Trees 5.05 - Coordinator: Team Leader Open Space

4 Year Objectives A

Ensure ongoing improvements in Urban Forest Management. Achieve a balance between the enjoyment of public and private views and the retention of Mosman's Urban Forest.

4 Year Service Level Indicators Indicator

Estimated Result 2009/10 +1200

Net change in tree stock on Council controlled land.

Target 2010/11

Target 2011/12

Target 2012/13

+ 1200

4 Year Forward Financial Plan 2010/2011

2011/2012

2012/2013

2013/2014

2014/2015

Budget ($’000)

Fwd Est. ($’000)

(350)

(360)

(371)

(382)

(394)

2010 - 2011 Operational Plan Objective

A A

A,B

Description

Links to Other Plans

Update and provide user-friendly information to communicate Council's tree policies. Continue to implement the five year forward planting program for street trees in accordance with the Street Tree Master Plan. Monitor and review the contract for the proactive management and maintenance of Council’s street trees and trees in parkland reserves. Participate in National Tree Day activities. Complete a review of the Urban Forest Management Register and publish the document on Council’s website. Implement recommendations of report on Balmoral Figs subject to available funds Contribute to the development of statutory recognition of the Urban Forest as an element in the natural and urban environment. Audit TPO approvals where replacement trees have been required to ensure they are planted.

MOSPLAN 2010-2014 Draft

Environment

Date

Responsible Officer

Ongoing - July

Annual Review - July

Annual Review - November

Ongoing - July

Ongoing - June

TLOS

Ongoing September

TLOS

Ongoing - July

TLOS

Ongoing September

Page 72

Sustainability, Environment and Health

Service Performance Indicators Indicator

Net change in tree stock on Council controlled land.

Estimated Result 2009/10

Target 2010/11

Target 2011/12

Target 2012/13

+1200

Budget Activity Sub Program

05.05 05.05 05.05 05.05 05.05

Ledger Descriptor

01 02 03 04 06

MOSPLAN 2010-2014 Draft

Income

Tree Preservation Order Tree Planting Tree Pruning/Removal Noxious Weed Control Surveillance, Regulation & Enforcement

Environment

18,500 0 0 0 0

Expenditure

61,038 28,825 219,631 46,925 11,858

Net

(42,538) (28,825) (219,631) (46,925) (11,858)

Page 73

Sustainability, Environment and Health

Land and Coast 5.06 - Coordinator: Manager Environment and Services

4 Year Objectives A

Prevent land and foreshore degradation and impacts from climate change. Manage contaminated sites to ensure minimal risk to environmental and human health. Establish areas where community members can be involved in the management of gardens, unmade roads and bushland areas. Ensure the adopted 'sea-level rise' is used for all foreshore walks.

B C D

4 Year Forward Financial Plan 2010/2011

2011/2012

2012/2013

2013/2014

2014/2015

Budget ($’000)

Fwd Est. ($’000)

2010 - 2011 Operational Plan Objective

Description

Links to Other Plans

Date

Responsible Officer

Design and construct all foreshore works using adopted 'sea-level rise' data. Develop environmental management plans for Council sites as required.

CEC

Ongoing - July

Environmental Management Plan

Ongoing September

Ensure compliance with the Site Environmental Management Plan for Lots 13 - 15 Julian Street.

Environmental Management Plan

Ongoing September

Complete remediation of contaminated lands at Balmoral Oval.

Environmental Management Plan

Ongoing September

Ensure compliance with the Environmental Management Plan for the Northern Nursery School. Continue to assess viability of establishing a community garden in Mosman.

Environmental Management Plan

Ongoing September

Environmental Management Plan

Ongoing July

TLOS

Estimated Result 2009/10 60%

Target 2010/11

Target 2011/12

Target 2012/13

70%

80%

100%

A, D B

Service Performance Indicators Indicator

Implementation of monitoring and maintenance schedules for foreshore assets. Council Site EMPs developed and implemented for contaminated sites.

MOSPLAN 2010-2014 Draft

Environment

Page 74

Sustainability, Environment and Health

Budget Activity Sub Program

05.06

MOSPLAN 2010-2014 Draft

Ledger Descriptor

Income

Expenditure

Net

Land Contamination

Environment

Page 75

Sustainability, Environment and Health

Engagement and Education for Sustainability 5.08 - Coordinator: Manager Environment and Services

4 Year Objectives A

Foster long lasting sustainable behaviours by building the capacity of the Mosman community through effective and integrated engagement and education. Build the capacity of Mosman Council to apply and integrate the principles of ESD in Council decision making, policy, planning, operations and service delivery.

4 Year Forward Financial Plan 2010/2011

2011/2012

2012/2013

2013/2014

2014/2015

Budget ($’000)

Fwd Est. ($’000)

(20)

(22)

(24)

(26)

2010 - 2011 Operational Plan Objective

A A A A

A A

A A A

Description

Links to Other Plans

Date

Responsible Officer

Implement and support programs to encourage community uptake of energy from clean, green renewable sources such as solar power and accredited Greenpower. Conduct programs that encourage water and energy conservation and efficiency including home audits and retrofit programs. Promote the Sydney Water rainwater tank rebate to residents. Conduct the Living Environment Evening Series Program. Implement a biodiversity community engagement and education program.

EMP: 7.01

Quarterly Review

EMP: 7.01

Quarterly Review

EMP: 7.01

Annual Review - September

EMP: 7.01

Quarterly Review

EMP: 7.01

Quarterly Review September

E, TLOS

Continue community engagement and education to encourage waste minimisation, reuse and recycling. Implement "Mosman Council Leading Change for Sustainability - An inside out approach" program. Implement Mosman's sustainable Business Champions Program.

EMP: 7.01

Quarterly Review February

EMP: 7.01

Ongoing February

E, MCHD

EMP: 7.01

Half Year Review March, September

Implement Multi-unit Dwellings (MUDs) awareness raising and behaviour change program. Implement sustainability education programs across Environment and the Arts. Commence caring for our coast volunteer program.

EMP: 7.01

Ongoing March

EMP: 7.01

Quarterly Review

CSM, E

Ongoing March

MOSPLAN 2010-2014 Draft

Environment

Page 76

Sustainability, Environment and Health Objective

A,B

Description

Conduct Environmental Social Research to improve effectiveness of environmental education and engagement. Continue staff awareness programs about water and energy conservation, and waste minimisation for example, Tread lightly: Mosman / Manly staff education program.

Links to Other Plans

Date

Responsible Officer

EMP: 7.01

Due March 2011

EMP

Quarterly Review August

Service Performance Indicators Indicator

Number of programs (workshops events, surveys etc) delivered. (new targets to be set) Number of programs evaluated.

Estimated Result 2009/10 20

Target 2010/11

Target 2011/12

Target 2012/13

100%

Budget Activity Sub Program

05.08

Ledger Descriptor

MOSPLAN 2010-2014 Draft

Income

Community & Employee Education

Environment

140,000

Expenditure

Net

140,000

Page 77

Sustainability, Environment and Health

Environmental and Public Health 5.09 - Coordinator: Manager Environment and Services

4 Year Objectives A

Implement environmental health policy and practice that conserves and enhances the health, well-being and harmony of the community. Ensure acceptable background noise levels are maintained and noise impacts on the community are mitigated.

4 Year Forward Financial Plan 2010/2011

2011/2012

2012/2013

2013/2014

2014/2015

Budget ($’000)

Fwd Est. ($’000)

(163)

(159)

(164)

(169)

(175)

2010 - 2011 Operational Plan Objective

A A B

Description

Links to Other Plans

Regulate premises offering: . Skin penetration services . Premises with public swimming pools . Water cooling and warming systems. Enforce the provisions of the Public Health Act 1991, the Local Government Act 1993, and the Protection of the Environment Operations Act 1997 and Regulations Environmental Planning and Assessment Act, 1979 and associated regulations. Develop and deliver community education initiatives and campaigns that support Council's environmental health regulatory activities. Establishment and implementation of Grey Water Policy. Review and revise environmental health policies such as Local orders Policy. Enforce the provisions of the Protection of the Environment Operations (POEO) Act 1997 and associated Regulations with respect to the emission of offensive noise.

MOSPLAN 2010-2014 Draft

Environment

Date

Responsible Officer

Annual Review - July

Monthly Review - July

Annual Review

SoE

Quarterly Review

SoE

Monthly Review

Page 78

Sustainability, Environment and Health

Service Performance Indicators Indicator

Skin Penetration Services - No. of Inspections completed (every skin penetration service at least once per year) Water Cooling Towers - No. of inspections completed (every cooling tower at least twice per year)

Estimated Result 2009/10

Target 2010/11

Target 2011/12

Target 2012/13

100%

Budget Activity Sub Program

Ledger Descriptor

05.09 05.09

01 02

05.09

MOSPLAN 2010-2014 Draft

Income

Policy & Planning Surveillance, Regulation & Enforcement Regulation & Enforcement

Environment

Expenditure

Net

0 31,000

88,248 9,500

(88,248) 21,500

12,270

109,013

(96,743)

Page 79

Sustainability, Environment and Health

Waste 5.10 - Coordinator: Manager Environment and Services

4 Year Objectives A

Reduce waste generation through avoidance, minimisation, reuse and recycling.

Deliver high quality, cost effective, equitable and environmentally sustainable waste management service. Reduce the amount of waste generated (per capita) from Council facilities. Improve systems for toxic and hazardous materials disposal and reduce their use.

C D E

Implement an integrated approach to litter management and minimisation. Reduce instances of illegal dumping. Implement an on-going E-waste management strategy.

F G

4 Year Service Level Indicators Indicator

Customer Satisfaction Rating (Survey: Nov 2006 -74%) Customer Satisfaction with the Waste Management Service

Estimated Result 2009/10

Target 2010/11

Target 2011/12

Target 2012/13

75%

>75%

4 Year Forward Financial Plan 2010/2011

2011/2012

2012/2013

2013/2014

2014/2015

Budget ($’000)

Fwd Est. ($’000)

500

690

713

725

740

2010 - 2011 Operational Plan Objective

Description

Links to Other Plans

A,B

Develop a waste management procedures manual.

A,B

Implement community programs to encourage material reuse such as Second-Hand Saturdays and Clothes Swap Parties. Waste Audit as per conditions set by the Department of Environment and Climate Change. Provide support for Clean Up Australia Day.

A,B A,B A,B,C

Through SHOROC, investigate the viability of a regional waste facility that recovers resources, generates energy and sustainably manages organic by-products.

MOSPLAN 2010-2014 Draft

Environment

Date

Responsible Officer

Due December 2010

Annual Review

Due August 2010

EMP: 6.01

Annual Review - March

EMP: 6.02

Quarterly Review

E, GM

EMP

Page 80

Sustainability, Environment and Health Objective

Description

A,B,C

Continue to implement public place recycling in Mosman. A,B,C Undertake regular audits of waste generated from Council facilities, and respond to results as appropriate. A,B,D,E, Implement Strategic Waste Action Plan to meet F,G DECCW targets for waste diversion from landfill A,B,G Implement and evaluate an E-Waste collection strategy. B Administer the Waste and Recycling Services Contract to ensure the Contractor performs the services in accordance with the full requirements of the Contract. B Co-ordinate an audit of the Waste and Recycling Services Contractor's compliance with the Contract Safety Plan. D Audit toxic and hazardous materials used by contractors and recommend alternative products or processes. D Promote disposal and recycling schemes for household and commercial hazardous and toxic wastes. E Implement a litter prevention strategy in conjunction with public place recycling and the waste education strategy. F Implement the Department of Environment and Climate Change recommendations regarding the control of illegal dumping.

Links to Other Plans

Date

Responsible Officer

EMP: 6.02

Quarterly Review - March

EMP: 6.03

Ongoing - July

EMP

Annual Review

Annual Review - July

Annual Review - March

Due December 2010

EMP: 6.04

Annual Review - September

EMP: 6.04

Annual Review - December

EMP: 6.01

Annual Review - September

EMP: 6.01

Annual Review - September

SoE

Service Performance Indicators Indicator

Estimated Result 2009/10

Target 2010/11

Target 2011/12

Target 2012/13

Quantity of recyclable material (ie paper and cardboard, commingled containers, organics and metals and whitegoods) diverted from the domestic waste stream as a percentage of the total. No. of incidences of illegal dumping (from DataWorks). No. of tons to landfill. No. of tons diverted from landfill.

46.7%

48%

50%

351

350

325

5968 5566

5900 5200

5800 5700

Percentage reduction in overall waste generation.

7.3%

MOSPLAN 2010-2014 Draft

Environment

Page 81

Sustainability, Environment and Health

Budget Activity Sub Program

Ledger Descriptor

05.10 05.10 05.10

01 02 03

05.10

MOSPLAN 2010-2014 Draft

Income

Policy & Planning Regional Waste Initiatives Waste & Recycling Services Contract Council Waste Avoidance & Recovery Initiatives

Environment

Expenditure

Net

0 0 5,263,335

5,100 0 4,686,482

(5,100) 0 576,853

88,679

160,563

(71,884)

Page 82

Sustainability, Environment and Health

Environmental Cleaning Services 5.11 - Coordinator: Manager Environment and Services

4 Year Objectives A

Maintain highest possible service levels for service contracts within Council’s financial resources. Minimise use of toxic and harmful substances in service contracts.

4 Year Service Level Indicators Indicator

Customer Satisfaction Rating (Survey Nov 2006 - 74%) Customer Satisfaction with Waste Management

Estimated Result 2009/10 74%

Target 2010/11

Target 2011/12

Target 2012/13

>74%

4 Year Forward Financial Plan 2010/2011

2011/2012

2012/2013

2013/2014

2014/2015

Budget ($’000)

Fwd Est. ($’000)

(2,192)

(2,245)

(2,312)

(2,381)

(2,453)

2010 - 2011 Operational Plan Objective

Description

Links to Other Plans

Administer the following contracts to ensure the services are performed in accordance with the full requirements of the Contract: - Street and Gutter Cleaning Services - Beach and Reserves Cleaning Services - Civic and Public Amenity Buildings Cleaning - Graffiti Management Prepare a report on the benchmarking of the existing Street and Gutter cleaning contract with recommendations to ensure ongoing provision of efficient and effective services. Benchmark and review the existing Graffiti contract against best practice, review the levels of service to ensure ongoing provision of efficient and effective services. Ensure that future contracts stipulate minimisation of toxic and harmful substances.

MOSPLAN 2010-2014 Draft

Environment

Date

Responsible Officer

Ongoing - July

Ongoing October

Ongoing - July

Page 83

Sustainability, Environment and Health

Service Performance Indicators Indicator

Estimated Result 2009/10

Target 2010/11

Target 2011/12

Target 2012/13

4.0

$21,135

$21,769

$22,922

$23,095

$19.21

$19.78

$20.37

$21.00

Cost per tonne to remove rubbish material from streets, footpaths and pits

$2,451

$2,524

$2,600

$2,678

Quantity of rubbish removed by street and footpath sweeping and pit cleaning tonnes per annum.

372

Ledger Descriptor

Income

Expenditure

Net

Beaches & Reserves Public Amenity Buildings Streets & Gutter Cleaning Graffiti Removal

0 0 0 0

665,659 366,889 1,041,375 117,926

(665,659) (366,889) (1,041,375) (117,926)

Street Sweeping Tons of litter per Km of road Average cost to clean beaches and reserves per hectare per annum Average cost per clean of public amenity blocks per day

Budget Activity Sub Program

05.11 05.11 05.11 05.11

01 02 03 06

MOSPLAN 2010-2014 Draft

Environment

Page 84

Sustainability, Environment and Health

Food Safety 5.12 - Coordinator: Manager Environment and Services

4 Year Objectives A

To manage Council's statutory responsibilities under the provisions of the Food Act 2003 and Food Amendment Act 2004. To reduce the risk of food borne illness within the Mosman community. To encourage best practice in food safety. To manage food safety in accordance with the principles of Ecologically Sustainable Development.

B C D

4 Year Forward Financial Plan 2010/2011

2011/2012

2012/2013

2013/2014

2014/2015

Budget ($’000)

Fwd Est. ($’000)

2010 - 2011 Operational Plan Objective

Description

Links to Other Plans

A,B,C

Regulate premises offering food for sale in accordance with the Food Service Plan and Council's Food Surveillance and enforcement policy. A,B,C Implement standard operating procedures for food premises inspections and assessments and for imposing regulation and enforcement policy. A,B,C Develop procedures and communication strategy for management of food stalls at events (fairs, schools etc). A,B,C Develop and deliver regular food handler training sessions to local businesses and Council staff and volunteers. A,B,C Develop and implement an education strategy for the delivery of food safety information (fact sheets, newsletters etc) to local industry, the community and relevant Council officers. A,B,C Develop and implement an IT based integrated data management system. A,B,C Undertake evaluation of the Food Service plan, inspection outcomes and service quality. A,B,C,D Report (internal and external) in accordance with the Food Service Plan. D Participate in Council's sustainability projects relevant to food businesses.

MOSPLAN 2010-2014 Draft

Environment

Date

Responsible Officer

Annual Review

E, SEHO

Annual Review

E, SEHO

Due September 2010

E, SEHO

Annual Review

E, SEHO

Annual Review October 2010

E, SEHO

Annual Review

E, SEHO, IT

Bi-Annual Review

E, SEHO

Bi-Annual Review

E, SEHO

Annual Review

E, SEHO

Page 85

Sustainability, Environment and Health

Service Performance Indicators Indicator

Inspections completed Number of training programs delivered External and internal reporting completed

Estimated Result 2009/10

Target 2010/11

Target 2011/12

Target 2012/13

100% 3 100%

Budget Activity Sub Program

05.12 05.12

Ledger Descriptor

01 13

MOSPLAN 2010-2014 Draft

Income

Policy & Planning Surveillance, Regulation & Enforcement

Environment

Expenditure

0 0

Net

0 0

Page 86

Mosman Municipal Council

Parks and Recreation Convenor: Director Environment & Planning (Program 6)

Community Strategic Plan 10 Year Objectives To have sustainable recreational facilities including: • Parks and Gardens • Bushland areas • Civic spaces • Sporting facilities • Beaches and marine structures • Swim Centre • Playgrounds that are maintained and embellished to meet the changing needs of the Mosman community.

Sub-Programs in place to deliver on the program objectives: 6.01

Policy and Administration and Customer Focus Co-ordinator: Director Environment & Planning

6.02

Parks, Gardens, Playgrounds and Civic Spaces Co-ordinator: Manager Assets and Services

6.03

Recreational Facilities Co-ordinator: Manager Assets and Services

6.04

Beaches, Sea Pools and Foreshores Co-ordinator: Manager Environment and Services

Parks & Recreation Expenditure Breakdown $6,095,164

6.04 Beaches, Sea Pools and Foreshores 7%

6.01 Policy and Administration and Customer Focus 2%

6.03 Recreational Facilities 31% 6.02 Parks, Gardens, Playgrounds and Civic Spaces 60%

MOSPLAN 2010-2011 Draft

14/04/2010

Page 87

Parks and Recreation

Policy and Administration and Customer Focus 6.01 - Coordinator: Director Environment & Planning

4 Year Objectives A

Facilitate the Mosman Community enjoying a range of high quality local recreational facilities and services through Capital Improvement and maintenance Programs: Asset Management Plan Sporting Facilities Capital Improvement Open Space Capital Improvement Playground Upgrade Program Open Space Capital Improvement Ensure that management of Parks and Recreational facilities reflects best practice. Council working cooperatively with the Sydney Harbour Federation Trust to develop open space facilities.

B C

4 Year Forward Financial Plan 2010/2011

2011/2012

2012/2013

2013/2014

2014/2015

Budget ($’000)

Fwd Est. ($’000)

(151)

(155)

(160)

(165)

(171)

2010 - 2011 Operational Plan Objec tive

A B

B B C

Description

Links to Other Plans

Ensure that information on parks and recreational facilities is widely available and easily accessed. Carry out user satisfaction surveys of all sporting groups using Council’s sporting fields on a seasonal basis. Prepare strategies to facilitate prompt and effective decision-making concerning the management of open space and recreational services. Undertake inspections of parks, reserves and recreation areas and facilities to ensure their safety and condition. Provide opportunities for community involvement in, and consultation on, recreational development. Participate in industry benchmarking programs relating to parks assets. Complete existing Drill Hall Common projects and work to provide linkages to Headland Park for pedestrians and cyclists.

MOSPLAN 2010-2011 Draft

Environment

Date

Responsible Officer

Ongoing - July

Quarterly Review - July

Ongoing - July

Ongoing

Page 88

Parks and Recreation

Budget Activity Sub Program

06.01 06.01 06.01 06.01 06.01 06.01 06.01

Ledger Descriptor

01 03 04 05 07 12 13

Income

Lead, Manage, Review, Report Meetings - Management, Staff, Team Consultation and Communication Administration Contract Management Sports and Recreation Volunteers Sporting Facilities User Group

MOSPLAN 2010-2011 Draft

Environment

Expenditure

0 0 0 0 0 0 0

Net

31,318 11,965 6,441 50,067 47,171 0 3,648

(31,318) (11,965) (6,441) (50,067) (47,171) 0 (3,648)

Page 89

Parks and Recreation

Parks, Gardens, Playgrounds and Civic Spaces 6.02 - Coordinator: Manager Assets and Services

4 Year Objectives A

Complete priority actions listed in the Recreation Strategy Action Plan adopted by Council and other relevant Plans of Management. Public access provided through the provision of parking areas, walking or cycle paths, or tracks as appropriate and provide access to those with disabilities where feasible. Complete the implementation of the Acquisitions and Capital Improvement programs. Encourage accessibility to parks, gardens, playground and Civic Spaces that are utilised by all of the Mosman community.

B C D

4 Year Service Level Indicators Indicator

Customer Satisfaction Rating (Survey: Nov 2006 - 72%) Customer Satisfaction with the Appearance of Public Areas

Estimated Result 2009/10 73%

Target 2010/11

Target 2011/12

Target 2012/13

>74%

4 Year Forward Financial Plan 2010/2011

2011/2012

2012/2013

2013/2014

2014/2015

Budget ($’000)

Fwd Est. ($’000)

(1,464)

(1,349)

(1,387)

(1,426)

(1,467)

2010 - 2011 Operational Plan Objective

A A A

Description

Links to Other Plans

Implement, where appropriate, public domain improvements for Mosman's civic spaces in accordance with the Public Domain Improvement Program. Undertake projects in accordance with relevant priority programs and Plans of Management. Implement program to manage and upgrade ordinance fencing. Develop and recommend a standard suite of street/park furniture and implement a program full maintenance and upgrade for all. Continue to work with the community and across the organisation regarding improving accessibility to open space areas for people in wheelchairs, and those with prams, people with sight impairment and the frail.

MOSPLAN 2010-2011 Draft

Environment

Recreation Strategic Action Plan

Date

Responsible Officer

Ongoing - July

DEP

Ongoing - July

TLOS

Due June 2011

TLOS

Ongoing - July

Page 90

Parks and Recreation Objective

Description

Links to Other Plans

Date

Responsible Officer

Recreation Strategic Action Plan

Ongoing - July

Recreation Strategic Action Plan

Ongoing - July

Undertake a review of walking paths and develop strategies to address issues and improve the provision of the paths, associated signage and disability access. Continue to implement the Playground Improvement Program while consulting with Community Services personnel, children, parents and Ward Councillors, and including consideration of a fully accessible playground at the Spit Reserve. Investigate, identify and seek external funding opportunities to support the implementation of Open Space Capital Improvement Program. Complete acquisition of Mosman Bowling Club.

Annual Review - July

Continue to review off-leash dog areas.

Ongoing - July

DCS

Undertake specific improvements/reconstruction of public amenity blocks at Balmoral, Clifton Gardens and Rosherville subject to funding. Incorporate public art and heritage features in key informal open spaces, as part of Plans of Management and playground planning subject to funding.

December 2010

Ongoing - July

B,C,D

B,D

Plans of Management for all Open Space

Recreation Strategic Action Plan

Service Performance Indicators Indicator

The number of parks management, turf management Section 1, ovals (contract sites) Average annual cost for irrigation Total area of land (ha) that is actively maintained for recreation or amenity purposes (K1.01 Yardstick) Cost per hectare of land actively maintained for recreation or amenity (K01.03/K01.01 Yardstick) Playground equipment rated as acceptable or better (formal reports condition rating 1+2+3)

MOSPLAN 2010-2011 Draft

Estimated Result 2009/10

Target 2010/11

Target 2011/12

Target 2012/13

267

$13,300

$16,000

$17,900

<$18,000

83%

85%

86%

87%

Environment

Page 91

Parks and Recreation

Budget Activity Sub Program

06.02 06.02 06.02 06.02 06.02 06.02 06.02 06.02 06.02 06.02 06.02 06.02

Ledger Descriptor

01 02 03 04 05 07 08 09 10 11 12 13

Income

Buildings - Public Amenity Blocks Playgrounds and Equipment Turf Maintenance Signs (Information and Regulatory) Civic Spaces Minor Structures/Park Furniture Gardens Unformed Road Reserves Irrigation Footpath Planter Pots Bookings Memorials

MOSPLAN 2010-2011 Draft

Environment

1,750,000 0 0 0 100,700 0 0 30,000 250,500 0 20,000 0

Expenditure

2,349,355 92,130 167,085 11,029 47,537 167,933 202,595 15,983 539,796 3,000 18,147 900

Net

(599,355) (92,130) (167,085) (11,029) 53,163 (167,933) (202,595) 14,017 (289,296) (3,000) 1,853 (900)

Page 92

Parks and Recreation

Recreational Facilities 6.03 - Coordinator: Manager Assets and Services

4 Year Objectives A

Protect and enhance the visual, environmental, and safety of Mosman's recreational facilities. Council working cooperatively with the Sydney Harbour Federation Trust to develop open space facilities. Implement the system of bookings and charges offsetting the cost of provision for organised group users of sporting fields and facilities. Provide modern, relevant, recreational facilities that cater for the needs of the Mosman Community. Maximise the availability of Mosman recreational facilities. Meet the needs and aspirations of the community through the Mosman Swim Centre facilities.

B C D E F

4 Year Service Level Indicators Indicator

Customer Satisfaction Rating (Survey: Nov. 2006 - 65%) Customer Satisfaction with Recreation Services and Facilities Open the Drill Hall Common Sporting Complex

Estimated Result 2009/10 66%

Target 2010/11

Target 2011/12

Target 2012/13

66%

June 2010

4 Year Forward Financial Plan 2010/2011

2011/2012

2012/2013

2013/2014

2014/2015

Budget ($’000)

Fwd Est. ($’000)

(969)

(788)

(809)

(831)

(854)

2010 - 2011 Operational Plan Objective

Description

Links to Other Plans

Implement and audit the maintenance program for structures and furniture in sporting fields and surrounds. Continue to progress water reuse projects endorsed by Council to reduce dependency on mains water supply for irrigation and maintenance of sporting fields.

MOSPLAN 2010-2011 Draft

Environment

Date

Responsible Officer

Annual Review - July

TLOS

Ongoing - July

TLOS

Page 93

Parks and Recreation Objective

A,E

E F

Description

Links to Other Plans

Ensure that environmental implications are considered when developing or reviewing works and maintenance programs in an effort to reduce environmental impacts. Review the irrigation requirements and irrigation maintenance programs for systems within sporting fields through Sydney Water ILEP Program. Complete existing Drill Hall Common projects including the construction of Stage 3 sporting complex (2010) and works outlined in the Sydney Harbour Federation Trust Plan of Management. Continue to provide a booking service that facilitates public use of Council's parks, gardens, sporting fields, reserves and sporting halls. Ensure that users of sporting fields and facilities meet their financial obligations to the Council promptly and comply with user guidelines. Provide opportunities for community involvement in sports planning and ensure the needs of sporting field user groups are understood. Review and update the Sporting Fields Capital Improvement program and report changes in the priority list to Council for discussion and endorsement. Encourage the use of informal areas and sporting facilities by youth, taking into account the document by Urban Design Advisory Service 'Urban Design Guidelines with Young People in Mind'. Subject to part third party funding by the Mosman Cricket Club, investigate opportunities to improve sporting accommodation within the Allan Border Oval pavilion. Review the Policy for Use and Maintenance of Sporting Fields. Ensure the Swim Centre Operators practices are consistent with Ecologically Sustainable Development principles. Ensure that funds returned to Council under the Lease agreement are allocated annually to Reserve to fund plant replacement. Ensure the Swim Centre Specifications and Lease requirements are fulfilled in accordance with Facilities Management Plan.

MOSPLAN 2010-2011 Draft

Environment

Date

Responsible Officer

Ongoing - July

TLOS

Ongoing - July

TLOS

September 2010

Ongoing - July

Quarterly Review

Social Plan

Half Year Review February, August

TLOS

Recreation Strategic Action Plan

Annual Review - March

Recreation Strategic Action Plan

Ongoing - July

TLOS

Annual Review - July

Ongoing - July

Plans of Management for all Open Space

Social Plan

Page 94

Parks and Recreation

Service Performance Indicators Indicator

Estimated Result 2009/10

Target 2010/11

Target 2011/12

Target 2012/13

$39,312

$39,000

$1,200

A Border Oval 8.1 Rawson Oval 8.6

A Border Oval 7.5 Rawson Oval 7.0

Volume of water from mains supply used for maintenance of ovals (kilolitres)

14,317

11,000

Volume of harvested water used for maintenance of ovals (kilolitres) Quantity of turf used to repair ovals (increasing demand for use on ovals) (m²) Total Hours of booked sports field usage Total Hours of booked “evening” sports field usage (lights)

2,900

6,000

6,890

6,700

8,056 1,617 Avg 77 per wk

8,000 1,600

Hectares of playing fields maintained (A03.03 Yardstick) Average cost per hectare for sports field maintenance Annual cost per hectare for irrigation maintenance in sporting fields Average condition rating of the wickets and outfield as determined by the NSW Cricket Association Umpires

Budget Activity Sub Program

Ledger Descriptor

06.03 06.03

01 02

06.03 06.03 06.03 06.03 06.03 06.03 06.03 06.03 06.03 06.05 06.05 06.05

03 04 07 08 10 12 15 16 17 01 03 05

Income

Buildings - Pavilions and Amenities Equipment - Lighting, Floodlighting and General Outfields Signs (Information and Regulatory) Minor Structures/Park Furniture Sports Fields Irrigation BMX Bike Track Bookings Drill Hall Indoor Sports Complex Contract Management - Swim Centre Operations Management Performance Monitoring and Reporting

MOSPLAN 2010-2011 Draft

Environment

Expenditure

Net

0 0

159,564 122,425

(159,564) (122,425)

0 0 0 0 0 0 94,800 10,000 600,000 0 210,084

15,963 10,412 4,433 347,648 10,000 0 14,385 107,828 900,000 3,367 188,109 0

(15,963) (10,412) (4,433) (347,648) (10,000) 0 80,415 (97,828) (300,000) (3,367) 21,975 0

Page 95

Parks and Recreation

Beaches, Sea Pools and Foreshores 6.04 - Coordinator: Manager Environment and Services

4 Year Objectives A

Maintain the visual and recreational amenity and safety of Mosman's beaches, marine structures, sea pools and foreshores. Optimisation of access to beaches, sea pools and foreshore areas.

4 Year Forward Financial Plan 2010/2011

2011/2012

2012/2013

2013/2014

2014/2015

Budget ($’000)

Fwd Est. ($’000)

(402)

(283)

(289)

(296)

(302)

2010 - 2011 Operational Plan Objective

A A

A,B B

Description

Monitor climate change reports in order to safeguard sea walls and beach frontages. Undertake maintenance of marine structures • Call tenders for inspection and routine maintenance; and • Implement works identified in audits. Undertake necessary repairs to the Clem Morath Pool at Edwards Beach. Review adequacy and condition of boat/dinghy storage in reserves.

Links to Other Plans

Date

Responsible Officer

SoE - Land Sector

Ongoing - July

Quarterly Review October

Recreation Strategic Action Plan

Ongoing - July

Income

Expenditure

Budget Activity Sub Program

06.04 06.04 06.04 06.04 06.04

Ledger Descriptor

01 02 04 07 10

Marine Structures Equipment Signs (Information and Regulatory) Minor Structures/Park Furniture Seawalls

MOSPLAN 2010-2011 Draft

Environment

0 43,000 0 0 0

Net

286,689 10,000 16,177 132,065 0

(286,689) 33,000 (16,177) (132,065) 0

Page 96

Mosman Municipal Council

Transport and Traffic Convenor: Director Environment & Planning (Program 11)

Community Strategic Plan 10 Year Objectives

To have the State and Federal Government support a rail option on the Roseville Corridor.

To have the Northern beaches linked more directly to the Metropolitan Freeway Network.

To have an improved bus and ferry network so that public transport is the transport mode of choice. To have no further expansion of the Spit/Miitary Road corridor but reallocation of that capacity to give buses priority when needed. To have no further elimination of parking along the Spit and Military Road corridor. To have a multi-modal sustainable transportation network which meets the community's needs in terms of safety, user comfort and local access and amenity. To have an asset management program that comprehensively and sustainably maintains and protects all of Council's assets (infrastructure and natural). To have a well maintained network of roads and footpaths. To reduce the reliance on private vehicles for local trips through the expansion of community transport and pedestrian and cycling facilities. To have minimal incidences of traffic accidents. To have an upgraded car park at Mosman Junction. To have no further expansion of the Spit/Military Road corridor but reallocation of that capacity to give buses priority when needed. To have no further elimination of parking along the corridor.

To reduce the reliance on private vehicles for local trips through the expansion of community transport and pedestrian and cycling facilities.

Sub-Programs in place to deliver on the program objectives: 11.01

Policy and Administration and Customer Focus Co-ordinator: Director Environment & Planning

11.02

Roads Co-ordinator: Manager Assets and Services

11.03

Traffic Facilities Co-ordinator: Manager Assets and Services

11.04

Traffic Management Co-ordinator: Manager Assets and Services

11.05

Road Safety and Pedestrians Co-ordinator: Manager Assets and Services

11.06

Bicycles Co-ordinator: Manager Assets and Services

11.07

Public Transport Co-ordinator: Manager Assets and Services

MOSPLAN 2010-2011 Draft

14/04/2010

Page 97

Mosman Municipal Council

Transport & Traffic Expenditure Breakdown Total $6,477,159 11.06 Bicycles and Sustainable Transport 1% 11.05 Road Safety and Pedestrians 16%

11.04 Traffic Management 16% 11.03 Traffic Facilities 11%

MOSPLAN 2010-2011 Draft

11.07 Public Transport 3%

11.01 Policy and Administration and Customer Focus 3%

11.02 Roads 50%

14/04/2010

Page 98

Transport and Traffic

Policy and Administration and Customer Focus 11.01 - Coordinator: Director Environment & Planning

4 Year Objectives A

Lobby the State and Federal Government for a rail option on the Roseville Corridor and for the Northern Beaches to be more directly linked to the Metropolitan Freeway Network.

To have no further expansion of the Spit/Military Roads corridor and no further elimination of parking along the corridor. Ensure local bus and ferry services are improved so that they become the preferred mode of transport and there is less reliance on private vehicle trips. Prepare a parking priority policy that outlines priorities in regard to achieving an appropriate balance between public safety, traffic flow and equitable access to available parking spaces. Provide appropriate regulatory and informative signage throughout Mosman

C D E

4 Year Forward Financial Plan 2010/2011

2011/2012

2012/2013.

2013/2014.

2014/2015

Budget ($’000)

Fwd Est. ($’000).

Fwd Est. ($’000)

Fwd Est. ($’000).

121

124

127

131

134

2010 - 2011 Operational Plan Objective

A, B A A, B

A, B A, B

A, B

A,C

Description

Continue to participate in the development and implementation of a SHOROC Regional Direction. Maintain and continue to develop an up-to-date inventory and programs for maintenance of assets. Vigorously oppose any increase in Clearway hours and oppose dedicated lanes along main road corridors. Continue to liaise with RTA regarding Spit/Military Road Traffic Flow Improvement Initiative. Lobby for provision of viable alternative all weather urban freight routes to the Warringah peninsula other than via the Spit/Military corridor. Negotiate with RTA to achieve a means by which internal access within Mosman is improved, particularly having regard to the dividing barrier created by the Spit/Military Road public transport corridor, irrespective of RTA's desire to increase capacity along Spit/Military corridor. Consult the community regarding local traffic proposals particularly to improve local accessibility for the convenience of Mosman residents.

MOSPLAN 2010-2011 Draft

Environment

Links to Other Plans

Date

Responsible Officer

Social Plan, SoE

Annual Review - July

Annual Review - March

Annual Review - July

Ongoing - July

Annual Review - July

Page 99

Transport and Traffic Objective

A, C

D E

Description

Lobby the NSW Government to action more effective links from the Northern Beaches to the Metropolitan Freeway Network. Negotiate with the Roads and Traffic Authority to reduce the impact of freight movements to the Northern Peninsula on Military/Spit Corridor, to reduce the truck/bus conflicts resulting from the narrow lane widths. Undertake investigations into the development of a Mosman Parking Policy. Erect pedestrian signage in Council precincts in accordance with the Public Domain Improvement Program and review outcomes to identify further need.

Links to Other Plans

Date

Responsible Officer

Social Plan, SoE

Annual Review - July

Ongoing December

Ongoing March

Budget Activity Sub Program

Ledger Descriptor

11.01 11.01 11.01 11.01 11.01

01 03 04 05 08

11.01

MOSPLAN 2010-2011 Draft

Income

Lead, Manage, Review, Report Meetings-Management, Staff, Team Consultation & Communication Administration Grants, External Funding, Income Opportunities Transport Policy Development & Review

Environment

Expenditure

Net

253,330 0 0 85,000 0

26,812 5,075 64,336 99,645 11,801

226,518 (5,075) (64,336) (14,645) (11,801)

10,151

(10,151)

Page 100

Transport and Traffic

Roads 11.02 - Coordinator: Manager Assets and Services

4 Year Objectives A

Protect and maintain the value and safety of roads and footpath infrastructure. Minimise road openings in Council’s roads infrastructure by coordinating works with public utilities. Undertake a road condition survey and review funding levels for road rehabilitation (every 5 years). Undertake a footpath condition survey and review funding levels for footpath rehabilitation work (every 5 years). Consider and report on footpath linkages.

B C D E

4 Year Service Level Indicators Indicator

Customer Satisfaction Rating (Survey: Nov. 2006 – 60%) Customer Satisfaction with Construction & Maintenance of local roads, footpaths and kerbing No. of road condition related public liability claims per year

Estimated Result 2009/10

Target 2010/11

Target 2011/12

Target 2012/13

62%

63%

64%

65%

4 Year Forward Financial Plan 2010/2011

2011/2012

2012/2013.

2013/2014.

2014/2015

Budget ($’000)

Fwd Est. ($’000).

Fwd Est. ($’000)

Fwd Est. ($’000).

(2,884)

(2,982)

(3,052)

(3,096)

(3,170)

2010 - 2011 Operational Plan Objective

A A A

Description

Links to Other Plans

Prepare annual maintenance and improvement program for roads. Undertake annual maintenance and improvement for roads. Prepare cost effective designs for road rehabilitation in a timely manner to ensure forward works programs can be implemented. Implement an inspection and monitoring program for retaining structures following implementation of the Asset Management System. Implement the requirements of the Footpath Management Manual and determine priority actions as part of the Asset Management System for Road Assets.

MOSPLAN 2010-2011 Draft

Environment

Date

Responsible Officer

Annual Review - July

Annual Review - June

Ongoing - July

Page 101

Transport and Traffic Objective

B B B C D D

D, E

D, E D, E

Description

Links to Other Plans

In conjunction with other SHOROC Councils negotiate an agreement with public authorities for procedures regarding restorations to road openings. Review Councilâ&#x20AC;&#x2122;s Road Opening Code. Review Council's restoration rates in light of the contract for road rehabilitation services. Council to liaise with public utilities to determine forward work programs. Review the latest rehabilitation methods for road assets as and when appropriate. Review the latest rehabilitation methods for footpath assets as and when appropriate. Subject to available funding, act on priority recommendations in consultants risk assessment on retaining walls/rock faces in Mosman. Continue with footpath condition assessment and review funding levels for footpath rehabilitation as part of the Asset Management System for footpaths. Annually update a 5 year forward works program for footpath rehabilitation works. Undertake works prescribed in 5 year work program for that year.

Date

Responsible Officer

Ongoing - July

Annual Review - July

Annual Review - March

Ongoing - July

Annual Review - June

Ongoing - July

Due June 2010

Ongoing - July

Service Performance Indicators Indicator

Dollar value as a percentage of road asset compared to previous financial year (AAS27) No. of road condition related public liability claims per year No. of reported trips on Councilâ&#x20AC;&#x2122;s footpaths

MOSPLAN 2010-2011 Draft

Estimated Result 2009/10

Target 2010/11

Target 2011/12

Target 2012/13

100

<12

<10

Environment

Page 102

Transport and Traffic

Budget Activity Sub Program

11.02 11.02 11.02 11.02 11.02 11.02 11.02 11.02 11.02

Ledger Descriptor

01 02 03 04 05 06 07 09 10

MOSPLAN 2010-2011 Draft

Income

Concrete Roads Asphalt Roads Main Roads Kerb & Gutter Vehicular Crossings Road Opening Reinstatements Retaining Structures Verges/Nature Strips Car Park Maintenance

Environment

0 40,000 47,500 0 12,000 212,000 0 0 0

Expenditure

877,227 1,892,593 41,090 93,076 0 200,710 83,896 3,648 3,000

Net

(877,227) (1,852,593) 6,410 (93,076) 12,000 11,290 (83,896) (3,648) (3,000)

Page 103

Transport and Traffic

Traffic Facilities 11.03 - Coordinator: Manager Assets and Services

4 Year Objectives A

Prepare an inventory and condition assessment of Council's infrastructure. Protect, maintain and improve the existing infrastructure. Provide an improved and sustainable network of street lighting that meets community expectations.

B C

4 Year Forward Financial Plan 2010/2011

2011/2012

2012/2013

2013/2014

2014/2015

Budget ($’000)

Fwd Est. ($’000)

(583)

(600)

(618)

(637)

(656)

2010 - 2011 Operational Plan Objecti ve

A B

B C C

Description

Links to Other Plans

Review condition survey and implement annual maintenance program of works for crash barriers traffic signs and line marking on local roads. Subject to RTA funding, complete a refuge island audit. Provide directional signage indicating accessible facilities and promote better signage with local businesses. Negotiate with the RTA for an increase in the Block Grant to maintain traffic facilities on local roads. Assess requests for street lighting improvements as required and implement where appropriate. Monitor Energy Australia's performance in regard to the implementation of the NSW Public Lighting Code by participating in the Street Lighting Improvement Program (SLIP) and associated initiatives aimed at reducing greenhouse gas emissions and introducing improved technology for street lighting. Ensure existing and planned street lighting provides a safe and well-lit environment.

MOSPLAN 2010-2011 Draft

Environment

Social Plan

Date

Responsible Officer

Annual Review - July

Due Dec 2010

Annual Review - June

Annual Review - July

Ongoing - July

Annual Review - July

Ongoing - July

Page 104

Transport and Traffic

Service Performance Indicators Indicator

Estimated Result 2009/10

Target 2010/11

Target 2011/12

Target 2012/13

70%

Percentage of funding obtained from RTA for traffic maintenance related to actual costs

Budget Activity Sub Program

11.03 11.03 11.03 11.03 11.03

Ledger Descriptor

01 02 03 04 05

MOSPLAN 2010-2011 Draft

Income

Street & Directional Signs Devices & Controls Crash Barriers Street Lighting Fencing

Environment

10,600 44,000 0 70,400 0

Expenditure

36,203 64,500 6,000 594,000 7,065

Net

(25,603) (20,500) (6,000) (523,600) (7,065)

Page 105

Transport and Traffic

Traffic Management 11.04 - Coordinator: Manager Assets and Services

4 Year Objectives A

Maintain a plan of traffic management priorities. Develop car parking facilities which are safe, friendly and accessible. Prepare a register of traffic facilities and devices integrated into Council’s Asset Management System. Efficient and effective parking and traffic enforcement. Encourage improved traffic safety.

B C D E

4 Year Service Level Indicators Indicator

Customer Satisfaction Rating (Survey: Nov 2006 – 52%) Customer Satisfaction with Traffic Management and Parking facilities

Estimated Result 2009/10 52%

Target 2010/11

Target 2011/12

Target 2012/13

53%

54%

4 Year Forward Financial Plan 2010/2011

2011/2012

2012/2013

2013/2014

2014/2015

Budget ($’000)

Fwd Est. ($’000)

2,786

2,851

2,917

2,985

3,052

2010 - 2011 Operational Plan Objec tive

A,B

Description

Links to Other Plans

Introduce planned Resident Parking Schemes and review feasibility of other areas according to Mosman’s policy governing such schemes. As requirements are identified, and in consultation with Council’s Rangers, strive to make car parks feel more friendly and safe. Assess the extent of parking restrictions around medical centres and shopping centres to meet parking needs of frail elderly. Continue to investigate opportunities to provide designated on-street parking areas for motor scooters/motorbikes where possible and appropriate throughout Mosman. Maintain traffic facilities and devices in accordance with Best Practices.

MOSPLAN 2010-2011 Draft

Environment

Date

Responsible Officer

Annual Review - December

Social Plan

Ongoing - July

AS, DCS

Social Plan

Annual Review - May

Ongoing - July

Annual Review - July

Page 106

Transport and Traffic Objec tive

D D D

D E

Description

Links to Other Plans

Monitor effectiveness of parking regulation and enforcement. Facilitate parking including regulating accessible parking spaces. Undertake 12 month review of Balmoral resident parking scheme for the winter 2010 and summer 2010/11 seasons. Investigate feasibility of options detailed in Business Centres Parking study with Contributions Plan Review Investigate feasibility of options detailed in Business Centres Parking study with S.94 Plan Review. Investigate traffic management options for improvements around the Mosman Junction area.

Social Plan

Date

Responsible Officer

Ongoing - July

MRS

Ongoing - July

May 2011

Ongoing December

Annual Review - December

Service Performance Indicators Indicator

Reduction in number of accidents on Local Roads per year Percentage of public satisfaction with The Esplanade road improvements - survey

Estimated Result 2009/10

Target 2010/11

Target 2011/12

Target 2012/13

<80 ACTUAL 48 100%

<75

<70

<65

75%

80%

85%

Budget Activity Sub Program

11.04 11.04 11.04 11.04 11.04 11.04

Ledger Descriptor

02 03 05 07 09 10

MOSPLAN 2010-2011 Draft

Income

Street Car Parking Management Council Foreshore Car Parks Military Road/Spit Road Resident Parking Schemes Traffic Management Plans Special Events

Environment

2,875,385 945,000 0 25,000 0 0

Expenditure

508,134 501,624 10,151 15,226 22,974 1,123

Net

2,367,251 443,376 (10,151) 9,774 (22,974) (1,123)

Page 107

Transport and Traffic

Road Safety and Pedestrians 11.05 - Coordinator: Manager Assets and Services

4 Year Objectives A

Improved accessibility and safety of pedestrian facilities for the convenience and lifestyle of residents. High levels of awareness of road safety and other pedestrian safety issues, particularly among young people and the elderly.

4 Year Forward Financial Plan 2010/2011

2011/2012

2012/2013

2013/2014

2014/2015

Budget ($’000)

Fwd Est. ($’000)

(927)

(1,016)

(1,046)

(1,059)

(1,091)

2010 - 2011 Operational Plan Objective

A A A

B B B

Description

Links to Other Plans

Review all parking restrictions in vicinity of pedestrian crossing facilities in Mosman through a pedestrian crossing audit (subject to funding). Investigate Public Domain Improvements which give priority to pedestrians. Control footpath occupations in accordance with Council’s policy. Investigate further improvements to pedestrian safety at the Spit Junction intersection and increased pedestrian times at the Ourimbah Road crossing. Investigate and encourage opportunity for walking and cycling and make areas more pedestrian friendly. Investigate improved pedestrian safety at Mosman Junction including Raglan Street and Avenue Road intersections. Seek funding for road safety campaigns included in the Road Safety Action Plan. Implement recommendations of Council's Road Safety Strategic Plan and Action Plan. Annually prepare a traffic report on the accident history for all roads.

MOSPLAN 2010-2011 Draft

Environment

Social Plan

Date

Responsible Officer

Annual Review - December

Ongoing - July

MRS

Ongoing March

Ongoing - July

Annual Review - March

Ongoing - July

Page 108

Transport and Traffic

Service Performance Indicators Indicator

Dollar value of footpath asset compared to previous financial year (AAS27) Percentage of footpath occupation permits to construction certificates issued Percentage of building sites to related infringements (actual 2001-2002)

Estimated Result 2009/10

Target 2010/11

Target 2011/12

Target 2012/13

100%

64%

65%

66%

67%

232%

200%

195%

190%

Budget Activity Sub Program

Ledger Descriptor

11.05 11.05 11.05 11.05 11.05 11.05 11.05

01 02 03 04 05 06 08

11.05

MOSPLAN 2010-2011 Draft

Income

Footpaths Pedestrian Crossings Kerb Ramps Paved Areas Street Furniture Steps & Stairways Street/Footpath Obstruction Patrols Road Safety Strategy & Action Plan Walking Routes

Environment

Expenditure

Net

0 0 0 0 3,000 0 34,000

803,156 8,848 13,606 8,606 4,433 23,606 34,513

(803,156) (8,848) (13,606) (8,606) (1,433) (23,606) (513)

50,500

117,013

(66,513)

565

(565)

Page 109

Transport and Traffic

Bicycles 11.06 - Coordinator: Manager Assets and Services

4 Year Objectives A

Provide a bicycle network which meets the community needs and the expectations of the residents of Mosman. Provide a bicycle network that is an effective part of the regional bicycle network with access to other parts of Sydney. Encourage safe and accessible bicycle storage facilities in appropriate locations in Mosman. Carry out a review of the Mosman Bicycle Strategy 2005-2010 in 2010.

B C D

4 Year Forward Financial Plan 2010/2011

2011/2012

2012/2013

2013/2014

2014/2015

Budget ($’000)

Fwd Est. ($’000)

(67)

(75)

(77)

(75)

(77)

2010 - 2011 Operational Plan Objective

Description

A,B,C,D

Review progress of Mosman Bicycle Strategy with a view to preparing a new Bike Plan 2011-2016. Develop criteria for undertaking Bicycle Plan 20112016.

A,B,C,D

Links to Other Plans

Date

Responsible Officer

Annual Review - December

Ongoing - July

Expenditure

Net

Budget Activity Sub Program

11.06 11.06 11.06

Ledger Descriptor

01 02 03

MOSPLAN 2010-2011 Draft

Income

Bicycle Strategy Implementation Bicycle Signage Bicycle Network

Environment

0 0 0

53,874 3,798 8,874

(53,874) (3,798) (8,874)

Page 110

Transport and Traffic

Public Transport 11.07 - Coordinator: Manager Assets and Services

4 Year Objectives A

To have safe, accessible and effective bus stops and ferry wharfs. To have environmentally and economically sustainable public transport that meets the needs of the community, including the level and frequency of services. To initiate actions directed at making public transport as preferred mode of transport.

B C D

To have Wynyard Bus Interchange capacity issues identified as a significant barrier to effective public transport to the Northern Beaches. No further expansion of the capacity of the Spit/Military Road corridor but relocation of that capacity to give buses priority when needed.

4 Year Forward Financial Plan 2010/2011

2011/2012

2012/2013

2013/2014

2014/2015

Budget ($’000)

Fwd Est. ($’000)

(216)

(223)

(230)

(237)

(244)

2010 - 2011 Operational Plan Objective

Description

Links to Other Plans

A,D,E

Continue to lobby STA to maintain and link local bus and ferry services and provide more frequent and reliable services. B Investigate options for the use of ferries at suitable locations in Mosman. B Continue to support Mosman Rider Bus. B,C,D,E Negotiate and advocate with the State Government and private contractors to improve public facilities, transit ways and timetables and improve access to buses, taxis and other public transport including options for mini buses. C Review and improve Mosman Rider Bus.

Date

Responsible Officer

Annual Review - June

Ongoing - July Social Plan

Annual Review - June

Ongoing - July

Expenditure

Net

Budget Activity Sub Program

11.07 11.07 11.07 11.07 11.07

Ledger Descriptor

01 03 04 05 07

MOSPLAN 2010-2011 Draft

Income

Bus Shelters Public Transport Promotion Bus Services Mosman Rider Community Bus

Environment

0 0 0 0 0

12,037 5,075 5,075 193,438 582

(12,037) (5,075) (5,075) (193,438) (582)

Page 111

Transport and Traffic

This page left blank intentionally.

MOSPLAN 2010-2011 Draft

Environment

Page 112

Mosman Municipal Council

Community Development and Services Convenor: Director Community Development (Program 8)

Community Strategic Plan 10 Year Objectives

To have Council lead and positively shape community well-being, respond strategically to the social impact of change, and advocate for social justice on behalf of the community with external organisations and agencies and Commonwealth and State Governments.

To have a well informed and engaged community that has access to a wide range of community services and programs.

To have Council and other service providers deliver high quality, integrated community services and programs that are accessible and inclusive, strengthen social capital and contribute to the health and wellbeing of the community.

To have well designed and accessible community facilities which are recognised as community hubs which support the effective delivery of community services and programs and promote healthy lifestyle.

To have highly valued and supported volunteers with a range of skills engaged in work which makes a positive contribution to the community.

To have a cohesive, harmonious, and caring community, where residents are supported throughout their life cycle and that is inclusive of people with a disability, people from culturally, spiritually and linguistically diverse backgrounds, and people of Aboriginal and Torres Strait Islander descent.

Sub-Programs in place to deliver on the program objectives: 8.01 8.02 8.03 8.04 8.05 8.06 8.07 8.08 8.09 8.10

Policy and Administration and Customer Focus Co-ordinator: Manager Community Services Community Connection and Volunteering Co-ordinator: Aged & Disability Development Officer Children/Family Co-ordinator: Children's Services Development Officer Youth Co-ordinator: Youth Development Officer Older People Co-ordinator: Aged & Disability Development Officer People with a Disability Co-ordinator: Aged & Disability Development Officer Primary and Community Health Co-ordinator: Manager Community Services Healthy Lifestyle and Fitness Co-ordinator: Manager Community Services Aboriginal Culture, Heritage and Reconciliation Co-ordinator: Manager Community Services Culturally and Linguistically Diverse People (CALD) Co-ordinator: Manager Community Services

MOSPLAN 2010-2011 Draft

14/04/2010

Page 115

Mosman Municipal Council

Community Development & Services Expenditure Breakdown Total $2,498,671

8.07 Primary and Community Health 1%

8.06 People with a Disability 2%

8.08 Healthy Lifestyle and Fitness 0%

8.05 Older People 24%

8.04 Youth 14%

MOSPLAN 2010-2011 Draft

8.09 Aboriginal Culture 1%

8.10 CALD 0% 8.01 Policy and Administration and Customer Focus 19% 8.02 Community Connection and Volunteering 8%

8.03 Children/Family 31%

14/04/2010

Page 116

Community Development and Services

Policy and Administration and Customer Focus 8.01 - Coordinator: Manager Community Services

4 Year Objectives A

Undertake integrated social and community planning based on research and social policy principles that establishes clear priorities and strategies in line with Council's objectives. Facilitate consultative and engagement processes that maximise community input into service and program development and reflect the diverse needs of stakeholders. Support collaborative networks and partnerships with key community agencies for the purpose of joint service planning, coordinating service delivery and enhancing service access. Accommodate Council community services appropriately taking account of specific program requirements and the outcomes of the feasibility study for the Civic Centre. Undertake strategies to ensure the community is well informed of the range of services and programs available as they move through their life cycle. Facilitate enhanced community and inter-generational connections through relevant projects and activities.

B C

D E F

4 Year Service Level Indicators Indicator

Customer satisfaction with community services and facilities (Survey: 2010)

Estimated Result 2009/10 65%

Target 2010/11

Target 2011/12

Target 2012/13

70%

72%

75%

4 Year Forward Financial Plan 2010/2011

2011/2012

2012/2013

2013/2014

2014/2015

Budget ($’000)

Fwd Est. ($’000)

(476)

(490)

(506)

(521)

(539)

2010 - 2011 Operational Plan Objective

Description

Facilitate the establishment of new community services and programs for Mosman residents by government and non-government agencies. Contribute to regional planning and development where this is compatible with Mosman's social planning objectives. Implement Community Engagement Strategy to ensure Council effectively informs, consults and involves specific target groups in its social planning.

MOSPLAN 2010-2011 Draft

Social

Links to Other Plans

Date

Responsible Officer

Social Plan, State Plan

Annual Review - July

CDSP

Future Mosman

Ongoing - July

MComS

Conserving Energy Strategy

Annual Review - July

MComS

Page 117

Community Development and Services Objective

Description

Partner with other relevant service providers in order to improve service provisions and the knowledge network. Evaluate renaming the Seniors Centre so that it appeals to older people and the community as a whole. Ensure that the Feasibility Study for the Civic Centre precinct takes account of Community Service needs. Review and enhance Councilâ&#x20AC;&#x2122;s promotional strategies to improve awareness of Councilâ&#x20AC;&#x2122;s community services. Facilitate intergenerational projects and activities by linking recreation and socialisation across age groups.

Links to Other Plans

Date

Responsible Officer

Social Plan

Annual Review - July

MComS

Ongoing December

MComS

Ongoing - July

MCS

Annual Review - July

MComS

Annual Review - July

MComS

Expenditure

Net

Budget Activity Sub Program

08.01 08.01 08.01 08.01 08.01

Ledger Descriptor

01 02 03 04 05

Income

Lead, Manage, Review, Report Social Planning Meetings - Management, Staff, Team Consultation and Communication Administration

MOSPLAN 2010-2011 Draft

Social

0 0 0 0 0

55,754 46,825 66,032 24,027 283,212

(55,754) (46,825) (66,032) (24,027) (283,212)

Page 118

Community Development and Services

Community Connection and Volunteering 8.02 - Coordinator: Aged & Disability Development Officer

4 Year Objectives A

Sustain a well supported volunteer base, where participants are valued and their skills developed, and where each finds the experience enriching and rewarding. Undertake strategies to ensure the community is well informed about opportunities to participate actively in civic affairs and community activities. Implement strategies to facilitate community connection and positive neighbourly relations.

B C

4 Year Service Level Indicators Indicator

Retention Rate of Active Volunteers

Estimated Result 2009/10

Target 2010/11

Target 2011/12

Target 2012/13

83%

4 Year Forward Financial Plan 2010/2011

2011/2012

2012/2013

2013/2014

2014/2015

Budget ($’000)

Fwd Est. ($’000)

(117)

(121)

(125)

(129)

(133)

2010 - 2011 Operational Plan Objective

Description

Enhance the training, support and recognition programs for volunteers based on volunteer skills and interests and specific requirements of Council's community programs. Implement improvements to Council’s volunteer data base to support Council’s community programs. Ensure volunteers contribute to a safe, accessible working environment and demonstrate an awareness of safe work practices. Maximise and promote volunteering opportunities in Mosman, including strategies to attract nontraditional groups. Undertake strategies to facilitate community connections, neighbourliness and prevention of social isolation.

MOSPLAN 2010-2011 Draft

Social

Links to Other Plans

Date

Responsible Officer

Social Plan, SoE

Ongoing - July

Ongoing December

Ongoing

Ongoing February

MComS

Page 119

Community Development and Services

Service Performance Indicators Indicator

Estimated Result 2009/10

Number of volunteers in each service area : * Community Transport * Meals on Wheels * Community Restaurant * Neighbour Aid * Community Visitors Scheme * Computer Pals Trainers * Bushland Regeneration * Local Studies * Art Gallery * Home Library Service * New Residents program * Other Total number of volunteers No. of volunteers recruited and active over 12 months

23 133 13 25 55 9 112 6 61 3 2 43 515 60

Target 2010/11

Target 2011/12

Target 2012/13

530 62

540 64

550 66

Income

Expenditure

Net

Budget Activity Sub Program

08.02 08.02 08.02 08.02 08.02

Ledger Descriptor

02 03 04 08 10

Volunteers Community Groups Community Connection Community Visitors Scheme Carers Support

MOSPLAN 2010-2011 Draft

Social

0 0 0 82,186 0

81,560 35,564 9,068 47,145 25,915

(81,560) (35,564) (9,068) 35,041 (25,915)

Page 120

Community Development and Services

Children/Family 8.03 - Coordinator: Children's Services Development Officer

4 Year Objectives A

Provide integrated family and children's services that are of high quality, accessible, equitable and needs-based and that closely link to Council facilitated child care centres. Encourage the provision of affordable, high quality child care services to provide choice and meet the overall demand for places for children of all ages and for children with additional needs. Facilitate the provision of programs that support parenting and enhance family well-being. Construct the child care centre at the Western end of Mosman Bowling Club together with requisite alterations/additions to the Eastern end of the building to accommodate relocation of some clubhouse facilities in accordance with Special Condition 10 of the Contract for Purchase of the Mosman Bowling Club. Estimated costs are $2.8M. Council’s Forward Financial Plan includes borrowings of $1M in both 2010/2011 and 2011/2012 with loan costs met via Council’s Contributions Plan noting that Council has submitted a funding application through the Commonwealth Government Infrastructure Program.

C D

4 Year Service Level Indicators Indicator

Customer satisfaction with Council’s children’s services and programs (in-house survey) High quality accreditation rating maintained. Belmont Road Child Care Centre is operational.

Estimated Result 2009/10 80%

Target 2010/11

Target 2011/12

Target 2012/13

82%

84%

86%

2yrs 2011/2012

2yrs

4 Year Forward Financial Plan 2010/2011

2011/2012

2012/2013

2013/2014

2014/2015

Budget ($’000)

Fwd Est. ($’000)

(4)

(5)

(7)

2010 - 2011 Operational Plan Objective

Description

Links to Other Plans

Promote Council’s vacation care programs for older primary school children in consultation with Youth Services. Continue to review out of school hours care services to ensure provision of quality care for children. Review all services especially Family Day Care and Before and After School Care.

MOSPLAN 2010-2011 Draft

Social

Date

Responsible Officer

Ongoing - June

CSDO

Half Year Review - June, December

CSDO

Half Year Review - June, December

MComS

Page 121

Community Development and Services Objective

Description

Links to Other Plans

Facilitate and promote the provision of children's services and programs by Council and other service providers. Work closely with Mosman children’s services providers to meet service gaps, coordinate services, share resources and increase accessibility to services. Liaise with relevant organisations and community groups in the disability sector to improve the access of child care places by children with additional needs. Expand family support initiatives such as supported playgroups and parenting programs, including parents with additional needs children. Contribute to intergenerational projects and activities in conjunction with other sections of the Community Development Department. In regard to the establishment of a not for profit child care centre at Mosman Bowling Club, depending on funding sources: •Consult with relevant stakeholders especially the Bowling Club. •Consider best service delivery models in financial and quality terms. •Prepare plans for the childcare centre for the works at the Eastern end as required by the Purchase Contract and heritage considerations.

NSW Plan, Regional Families

Social Plan

Date

Responsible Officer

Quarterly Review September

CSDO

Ongoing

CSDO

Ongoing

CSDO

Half Year Review - June, December

CSDO

Ongoing

CSDO

Annual Review - June

AS, MComS

Service Performance Indicators Indicator

Utilisation rate Before and After School Care attendance. Utilisation rate Vacation Care attendance. Utilisation rate at MOCC.

Estimated Result 2009/10 75%

Target 2010/11

Target 2011/12

Target 2012/13

78%

80%

82%

75% 85%

78% 88%

80% 90%

82% 92%

Budget Activity Sub Program

08.03 08.03 08.03 08.03 08.03 08.03

Ledger Descriptor

01 02 03 04 05 07

Income

Children - Plan, Manage, Liaise Children - Health Children's Programs Out of School Hours Care Family Day Care Occasional Child Care

MOSPLAN 2010-2011 Draft

Social

0 0 15,000 220,000 110,500 303,000

Expenditure

58,430 2,130 25,028 148,299 137,797 258,860

Net

(58,430) (2,130) (10,028) 71,701 (27,297) 44,140

Page 122

Community Development and Services Sub Program

Ledger Descriptor

08.03

08.03 08.03 08.03

10 11 12

Income

Occasional Child Care Maintenance and Repairs Vacation Care Alexander Avenue Child Care Centre Balmoral Child Care Centre

MOSPLAN 2010-2011 Draft

Social

Expenditure

Net

2,103

(2,103)

93,000 0 0

97,835 1,803 12,723

(4,835) (1,803) (12,723)

Page 123

Community Development and Services

Youth 8.04 - Coordinator: Youth Development Officer

4 Year Objectives A

Coordinate self-development, leisure and support services for young people who have a connection with Mosman through community and school-based programs and Mosman Youth Development Centre. Enhance the provision of cultural and recreational programs that provide opportunities for an expression of youth culture and that are linked to, and increase participation in, the Library and Art Gallery. Support the provision of specialist youth health, information and welfare services in the local area that are readily accessible and inclusive. Promote opportunities for young people to be engaged with the community as a whole.

C D

4 Year Service Level Indicators Indicator

Customer satisfaction rate with Council's youth services and programs (in-house survey)

Estimated Result 2009/10 80%

Target 2010/11

Target 2011/12

Target 2012/13

82%

84%

86%

4 Year Forward Financial Plan 2010/2011

2011/2012

2012/2013

2013/2014

2014/2015

Budget ($’000)

Fwd Est. ($’000)

(306)

(316)

(325)

(335)

(311)

2010 - 2011 Operational Plan Objective

A B

Description

Links to Other Plans

Provide structured youth activities at Mosman Youth Development Centre to attract 11-17 year olds. Promote Council’s vacation care programs for 1014 year olds in conjunction with Children’s Services. Facilitate the provision of youth programs and activities by Council and other service providers. Increase youth participation in the cultural life of the community and in services such as the Library and the Art Gallery Contribute to intergenerational projects and activities in conjunction with other sections of the Community Development Department.

MOSPLAN 2010-2011 Draft

Social

Date

Responsible Officer

Annual Review - July

YDO

Annual Review - July

YDO

Annual Review - July

YDO

Annual Review - July

YDO

Annual Review - July

YDO

Page 124

Community Development and Services Objective

C D

Description

Links to Other Plans

Collaborate with community-based and government agencies, including Area Health Service and Harbourside Police, in developing and delivering programs for young people. Develop and promote strategies to increase support to vulnerable and at-risk clients. Undertake initiatives to bring about greater interaction, understanding and cooperation between young people attending schools in Mosman and neighbouring areas. Implement Councilâ&#x20AC;&#x2122;s Community Engagement Strategy to inform, involve and consult with young people, schools, and community groups.

Date

Responsible Officer

Annual Review - July

YDO

Ongoing

YDO

Annual Review - July

YDO

Annual Review - July

YDO

Service Performance Indicators Indicator

Youth Centre attendance (average per week)

Estimated Result 2009/10 400

Target 2010/11

Target 2011/12

Target 2012/13

420

440

460

100

120

Income

Expenditure

No. of young people attending youth programs (including YDC programs) per year

Budget Activity Sub Program

Ledger Descriptor

08.04 08.04 08.04 08.04 08.04

01 02 03 04 05

08.04 08.04

06 07

Youth - Plan, Manage, Liaise Youth - Information, Referral Youth Vacation Care Youth Consultation Youth Centre Maintenance and Repairs Youth Education Youth Recreation and Culture

MOSPLAN 2010-2011 Draft

Social

Net

0 0 44,730 0 2,005

60,246 25,660 59,654 14,351 38,629

(60,246) (25,660) (14,924) (14,351) (36,624)

0 0

29,844 124,545

(29,844) (124,545)

Page 125

Community Development and Services

Older People 8.05 - Coordinator: Aged & Disability Development Officer

4 Year Objectives A

Provide integrated, responsive and high quality services for frail older people, people with a disability and their carers that link in with other government and community-based services.

Respond to population ageing through positive strategies that maximise older people's independence and choices in living and being actively engaged in the community.

Facilitate a comprehensive range of programs that promote healthy ageing, are accessible and inclusive, meet the needs of residents, and are integrated with the Library and Art Gallery. Support collaborative approaches to enhance service delivery between Council and other government and community based agencies.

4 Year Service Level Indicators Indicator

Customer satisfaction with Council’s services for older residents (in-house survey)

Estimated Result 2009/10

Target 2010/11

Target 2011/12

Target 2012/13

80%

82%

84%

86%

4 Year Forward Financial Plan 2010/2011

2011/2012

2012/2013

2013/2014

2014/2015

Budget ($’000)

Fwd Est. ($’000)

2010 - 2011 Operational Plan Objective

A A

Description

Links to Other Plans

Date

Responsible Officer

Actively support joint planning, development and integrated service delivery of Home and Community Care (HACC), and other aged and disability services. Develop strategies to address social isolation in the community. Continue to support the development and promotion of the Mosman Rider shuttle bus service. Develop and promote strategies to increase support to vulnerable and at-risk clients.

Regional HACC Plan

Annual Review - July

ADS

Annual Review - July

ADS

Half Year Review - April, October

CTC, MComS

Annual Review - July

MComS

MOSPLAN 2010-2011 Draft

Social

Page 126

Community Development and Services Objective

Description

Links to Other Plans

Provide Council support to establish a Men’s Shed Program in collaboration with the Sydney Harbour Federation Trust and other stakeholders. Undertake a study of the Senior’s Centre to determine its future direction in meeting social and leisure needs of active people over 55 years and frail older people. Facilitate establishment of activities for active people over 55 years of age by Council and other service providers. Ensure ongoing viability and capacity of growth for a weekend day respite program for frail older people and their carers. Work closely with other local and regional service providers.

Date

Responsible Officer

Half Year Review - June, December

MComS

Half Year Review - June, December

ADS

Annual Review - July

ADS, SAC

Monthly Review - July

ADS

Annual Review - July

ADS

Service Performance Indicators Estimated Result 2009/10

Target 2010/11

Target 2011/12

Target 2012/13

No. of people receiving delivered meals per week No. attending Community Restaurant per week No. of HACC clients using Community Transport per year

120 75 360

125 80 365

130 85 370

135 90 375

No. of users of Senior’s Centre programs per week No. of home visit assessments per year

320 360

340 370

360 380

400 390

Income

Expenditure

Net

Indicator

Budget Activity Sub Program

08.05 08.05 08.05 08.05 08.05 08.05 08.05 08.05

Ledger Descriptor

01 02 03 04 05 06 07 09

Older People - Plan, Manage, Liaise Older People - Information, Referral Older People's Programs Senior Citizens' Centre and Bookings Food Services Social Support Community Transport Seniors Centre Repairs and Maintenance

MOSPLAN 2010-2011 Draft

Social

39,253 39,732 15,746 500 303,208 50,393 164,570 0

48,453 48,148 59,754 23,899 278,024 28,017 108,230 15,309

(9,200) (8,416) (44,008) (23,399) 25,184 22,376 56,340 (15,309)

Page 127

Community Development and Services

People with a Disability 8.06 - Coordinator: Aged & Disability Development Officer

4 Year Objectives A

Promote availability of and access to community services to people of all ages with a disability or a mental health issue. Facilitate inclusion of children, young people and adults with a disability into Council and other community services and programs. Support families and carers of people with a disability or mental health issue. Focus on the access needs of people with a disability.

B C D

4 Year Forward Financial Plan 2010/2011

2011/2012

2012/2013

2013/2014

2014/2015

Budget ($’000)

Fwd Est. ($’000)

(40)

(41)

(43)

(44)

(45)

2010 - 2011 Operational Plan Objective

A,B

Description

Links to Other Plans

Date

Responsible Officer

Promote the inclusiveness of people with a disability or mental health issue in Council community services and in other service provision in Mosman. Council continue to support the Mental Health Awareness Group and similar community organisations.

Social Community Plan: target group - People with Disabilities

Annual Review - July

MComS

Social Community Plan: target group - People with Disabilities

Annual Review - July

MComS

Promote awareness of the needs and accessibility issues for people with a disability with special emphasis on promotional activities during Mental Health Week and International Day for People with a Disability. Provide ongoing support to the Carers Support Group, Fortitude Parent Group, My Time Parent Group and similar community based initiatives.

Social Community Plan: target group - People with Disabilities

Annual Review - July

MComS

Social Community Plan: target group - People with Disabilities

Annual Review - July

MComS

Coordinate the Access Group to provide community engagement into the planning and development of Mosman as an accessible community.

Social Community Plan: target group - People with Disabilities

Annual Review - July

MComS

MOSPLAN 2010-2011 Draft

Social

Page 128

Community Development and Services

Service Performance Indicators Indicator

No. of young people attending the Saturday Youth Group

Estimated Result 2009/10

Target 2010/11

Target 2011/12

Target 2012/13

Expenditure

Net

Budget Activity Sub Program

08.06 08.06 08.06 08.06

Ledger Descriptor

01 02 04 06

Income

Disabilities - Plan, Manage, Liaise Disabilities - Information, Referral Access Group Saturday Youth Programs

MOSPLAN 2010-2011 Draft

Social

0 0 0 0

19,206 17,525 2,245 1,000

(19,206) (17,525) (2,245) (1,000)

Page 129

Community Development and Services

Primary and Community Health 8.07 - Coordinator: Manager Community Services

4 Year Objectives A

Advocate with Northern Sydney and Central Coast Area Health Service regarding the retention and enhancement of acute and community health services for Mosman residents.

Work collaboratively with general practitioners and other health service providers to promote information and access to services that address the physical and mental health needs of Mosman residents, including newborn infants, children and their families, young people, and older people. Undertake strategies to promote Council’s immunisation program, including working with Northern Sydney Area Health Service and local general practitioners to increase immunisation rates of children. Review with the Area Health Service and North Sydney Council the future capacity of Cremorne Early Childhood Health Centre facilities to meet demand.

4 Year Forward Financial Plan 2010/2011

2011/2012

2012/2013

2013/2014

2014/2015

Budget ($’000)

Fwd Est. ($’000)

(18)

(19)

(20)

2010 - 2011 Operational Plan Objective

Description

Work with lower north shore councils, SHOROC, and Northern Sydney and Central Coast Area Health Service for retention and enhancement of health services, including RNSH, Cremorne Community Mental Health and Early Childhood Health Centres, and Mosman Day Centre. Develop collaborative strategies with local general practitioners and other health service providers to enhance information and access to services. Consult with North Sydney Council and Area Health Service to ensure high quality early childhood health services. Support Council's provision of immunisation clinics.

MOSPLAN 2010-2011 Draft

Social

Links to Other Plans

Date

Responsible Officer

NSCCAH, SHOROC Management Plan

Annual Review - July

MComS

Annual Review - July

MComS

Annual Review - July

MComS

Annual Review - March

MComS

Page 130

Community Development and Services

Service Performance Indicators Indicator

Estimated Result 2009/10

Target 2010/11

Target 2011/12

Target 2012/13

350

360

Expenditure

Net

No. of children receiving immunisations provided at Councilâ&#x20AC;&#x2122;s immunisation clinic per year

Budget Activity Sub Program

Ledger Descriptor

08.07

08.07 08.07

03 04

Income

Primary and Community Health - Plan, Manage, Liaise Early Childhood Health Centres Immunisation Clinic

MOSPLAN 2010-2011 Draft

Social

7,470

(7,470)

0 11,500

8,500 13,273

(8,500) (1,773)

Page 131

Community Development and Services

Healthy Lifestyle and Fitness 8.08 - Coordinator: Manager Community Services

4 Year Objectives A

Promote active recreation, fitness and healthy lifestyle programs and activities for all age groups, including children, young people, active people over 55 years and frail older people.

4 Year Forward Financial Plan 2010/2011

2011/2012

2012/2013

2013/2014

2014/2015

Budget ($’000)

Fwd Est. ($’000)

(8)

(9)

2010 - 2011 Operational Plan Objective

Description

Links to Other Plans

Develop strategies for active recreation, fitness and healthy lifestyle programs for residents, targeting children, young people, active people aged over 55 years, and frail older people.

Date

Responsible Officer

Annual Review - July

MComS

Service Performance Indicators Indicator

No. of Council programs including a healthy lifestyle component.

Estimated Result 2009/10 4

Target 2010/11

Target 2011/12

Target 2012/13

Budget Activity Sub Program

08.08

Ledger Descriptor

Income

Healthy Lifestyle - Plans, Programs and Information

MOSPLAN 2010-2011 Draft

Social

Expenditure

Net

8,243

Page 132

(8,243)

Community Development and Services

Aboriginal Culture, Heritage and Reconciliation 8.09 - Coordinator: Manager Community Services

4 Year Objectives A

Promote community awareness and appreciation regarding the significance of Aboriginal heritage in the municipality and the importance of its preservation. Support collaborative regional strategies, such as participation in the Northern Sydney Aboriginal Social Plan, to improve service provision for Aboriginal and Torres Strait Islander people. An understanding by Council's elected members, managers, staff and the community of the issues surrounding reconciliation.

4 Year Forward Financial Plan 2010/2011

2011/2012

2012/2013

2013/2014

2014/2015

Budget ($’000)

Fwd Est. ($’000)

(26)

(27)

(28)

(29)

2010 - 2011 Operational Plan Objective

Description

Celebrate Aboriginal culture, heritage and reconciliation with programs and events, including the annual Guringai Festival and NAIDOC Week. Undertake joint strategies with Council’s Environment and Planning Department to enhance community awareness and appreciation of Council’s Aboriginal heritage sites. Implement relevant actions from the Northern Sydney Aboriginal Social Plan.

Links to Other Plans

Date

Responsible Officer

NSASP

Annual Review - July

EMC

NSASP

Annual Review - July

CDSP

NSASP

Annual Review - July

CDSP

Income

Expenditure

Net

Budget Activity Sub Program

08.09

Ledger Descriptor

Aboriginal Culture, Heritage and Reconciliation - Programs

MOSPLAN 2010-2011 Draft

Social

25,990

(25,990)

Page 133

Community Development and Services

Culturally and Linguistically Diverse People (CALD) 8.10 - Coordinator: Manager Community Services

4 Year Objectives A

Promote community awareness and appreciation of cultural diversity in Council and community programs and events. Enhance information and access to services to residents of culturally and linguistically diverse backgrounds. Support collaborative regional strategies to improve service provision for residents of culturally and linguistically diverse backgrounds.

B C

4 Year Forward Financial Plan 2010/2011

2011/2012

2012/2013

2013/2014

2014/2015

Budget ($’000)

Fwd Est. ($’000)

(12)

(13)

(14)

2010 - 2011 Operational Plan Objective

A B C

Description

Links to Other Plans

Celebrate cultural diversity with events such as Harmony Week. Promote services to culturally, spiritually and linguistically diverse people. Increase links with relevant organisations and ethno-specific service providers in the Northern Sydney region.

Date

Responsible Officer

Annual Review - July

EMC

Annual Review - July

CDSP

Annual Review - July

CDSP

Expenditure

Net

Budget Activity Sub Program

08.10

Ledger Descriptor

Income

CALD - Information, Referral

MOSPLAN 2010-2011 Draft

Social

12,348

(12,348)

Page 134

Mosman Municipal Council

Library and Information Convenor: Director Community Development (Program 9)

Community Strategic Plan 10 Year Objectives

To have the Library recognised as a community hub and a 'place of connectedness'.

To have a library building that is a functional, multi-purpose space accommodating intellectual, cultural, recreational and information services, lifelong learning opportunities, resources and activities for all age groups.

To have library services that are free, accessible and which anticipate and fulfil community expectations.

To have resources including books, audio-visual material and material published in electronic format, which cater for the information, lifelong learning and leisure needs of all ages.

To have information technology resources which support the Libraryâ&#x20AC;&#x2122;s services and to maintain external partnerships such as the Shorelink Library Network in order to provide the community with access to resources held in the Library and beyond.

To have a Local Studies Collection that celebrates Mosmanâ&#x20AC;&#x2122;s heritage, reflects all eras of Mosmanâ&#x20AC;&#x2122;s history and is appropriately housed, exhibited and preserved for future generations.

To have information on Council services, facilities and events effectively disseminated in a range of media so that residents are aware of opportunities to participate in and contribute to a vibrant community life.

To have a web presence that provides the best possible means of interacting with our community.

Sub-Programs in place to deliver on the program objectives: 9.01 9.02 9.03 9.04 9.05 9.06 9.07

9.08

Policy and Administration and Customer Focus Co-ordinator: Mgrs Library Resources & Library Services Library Resources Co-ordinator: Manager Library Resources Library Services Co-ordinator: Manager Library Services Library Information Technology Co-ordinator: Manager Library Resources Library Building Co-ordinator: Manager Library Services Education Co-ordinator: Manager Library Services Local Studies Co-ordinator: Local Studies Librarian

Community Information Co-ordinator: Community Information Librarian

9.09

Mosman Website Co-ordinator: Internet Coordinator

MOSPLAN 2010-2011 Draft

14/04/2010

Page 135

Mosman Municipal Council

Library & Information Expenditure Breakdown Total $2,442,041 9.08 Community Information 2% 9.07 Local Studies 6%

9.09 Mosman Website 3%

9.06 Education 0% 9.05 Library Building 12%

9.04 Library Information Technology 9%

MOSPLAN 2010-2011 Draft

9.01 Policy and Administration and Customer Focus 6%

9.02 Library Resources 24%

9.03 Library Services 38%

14/04/2010

Page 136

Library and Information

Policy and Administration and Customer Focus 9.01 - Coordinators: Mgrs Library Resources & Library Services

4 Year Objectives A

Ensure that services and programs anticipate and respond to changing needs in the community. Participate in a nation-wide network of Library and information services. Continue to provide core Library services and resources that are free and readily accessible to the community.

B C

4 Year Service Level Indicators Indicator

Community satisfaction with cultural and education facilities (Survey: 2010) Community satisfaction with recreation services and facilities (Survey: 2010)

Estimated Result 2009/10

Target 2010/11

Target 2011/12

Target 2012/13

75%

76%

77%

78%

65%

66%

67%

68%

4 Year Forward Financial Plan 2010/2011

2011/2012

2012/2013

2013/2014

2014/2015

Budget ($’000)

Fwd Est. ($’000)

(93)

(98)

(102)

(107)

(113)

2010 - 2011 Operational Plan Objective

A B

Description

Links to Other Plans

Participate in State and National planning for Library services. Take advantage of all sources of funding including grants and continue to lobby State and Federal Governments to increase public library funding. Market and promote the Library and its range of resources and services to the community.

Date

Responsible Officer

Annual Review - July

Expenditure

Net

Budget Activity Sub Program

09.01 09.01 09.01 09.01

Ledger Descriptor

01 03 04 05

Income

Lead, Manage, Review, Report Meetings - Management, Staff, Team Consultation and Communication Administration

MOSPLAN 2010-2011 Draft

Social

0 0 0 0

33,159 44,823 13,418 50,386

(33,159) (44,823) (13,418) (50,386)

Page 137

Library and Information Sub Program

09.01

Ledger Descriptor

Income

Grants, External Funding, Income Opportunities

MOSPLAN 2010-2011 Draft

Social

52,000

Expenditure

Net

3,231

Page 138

48,769

Library and Information

Library Resources 9.02 - Coordinator: Manager Library Resources

4 Year Objectives A

Provide a collection of materials in various formats which is up to date, attractive and well maintained. Provide resources which cater for all sections of the community, including those with special needs. Provide fast, efficient access to material not held in the collection, including material published in electronic format.

B C

4 Year Service Level Indicators Indicator

Percentage of customers satisfied with Library collection (inhouse survey) Percentage of the collection acquired in past 5 years Resources budget percentage increase (at least in line with annual CPI)

Estimated Result 2009/10 85%

Target 2010/11

Target 2011/12

Target 2012/13

85%

50% 2%

4 Year Forward Financial Plan 2010/2011

2011/2012

2012/2013

2013/2014

2014/2015

Budget ($’000)

Fwd Est. ($’000)

(586)

(602)

(618)

(635)

(653)

2010 - 2011 Operational Plan Objective

A A B C

Description

Links to Other Plans

Improve the collection through purchase of relevant resources, withdrawal of out of date material, analysis of stock usage and regular review of Resources Selection Policy. Develop digital resources (audio books and eBooks) and investigate downloading options. Regularly survey Library users to ascertain satisfaction with the Library collection. Improve resources for those with special needs including access to electronic resources. Maintain awareness of information technology developments relating to electronic publishing and document delivery.

MOSPLAN 2010-2011 Draft

Social

Date

Responsible Officer

Annual Review - July

Page 139

Library and Information

Service Performance Indicators Indicator

Estimated Result 2009/10

Target 2010/11

Target 2011/12

Target 2012/13

2.8 14.0

2.8 14.1

2.8 14.2

2.8 14.3

Acquisitions per capita Loans per capita

Budget Activity Sub Program

09.02 09.02 09.02 09.02 09.02

Ledger Descriptor

01 02 03 04 05

Income

Collection Development Acquisitions Cataloguing/Indexing Processing Binding, Repair

MOSPLAN 2010-2011 Draft

Social

9,960 0 0 0 0

Expenditure

475,682 26,056 62,489 29,475 1,913

Net

(465,722) (26,056) (62,489) (29,475) (1,913)

Page 140

Library and Information

Library Services 9.03 - Coordinator: Manager Library Services

4 Year Objectives A

Provide efficient, relevant and responsive lending services which meet the information and leisure needs of the community. Provide quality information services which support lifelong learning within the Library and externally via the Library webpage. Improve and expand services to all age groups, people with special needs, students, the business community, Council's elected representatives and staff. Provide excellent outreach and promotional activities and programs. Ensure that the community is proficient in accessing and using the Library's resources.

B C D E

4 Year Service Level Indicators Indicator

Percentage of customers satisfied with Library services (in-house survey)

Estimated Result 2009/10

Target 2010/11

Target 2011/12

Target 2012/13

95%

4 Year Forward Financial Plan 2010/2011

2011/2012

2012/2013

2013/2014

2014/2015

Budget ($’000)

Fwd Est. ($’000)

(835)

(855)

(882)

(910)

(941)

2010 - 2011 Operational Plan Objective

A A

Description

Links to Other Plans

Regularly survey Library users to ascertain satisfaction with services. Install a self-checkout system to provide a self service checkout option to improve customer service. Co-operate with other library services and information agencies to extend the services available. Arrange visits to the Library by school classes and regular visits to schools to promote Library services. Improve and expand information services to high school students, especially those studying for the HSC.

MOSPLAN 2010-2011 Draft

Social

Date

Responsible Officer

Annual Review - July

Ongoing - July

Annual Review - July

Page 141

Library and Information Objective

D D E

Description

Links to Other Plans

Promote the Home Library Service, attract more volunteers and provide access for all eligible members of the community. Organise and run the Annual Mosman Youth Awards in Literature Competition. Continue to develop Outreach and promotional activities. Improve reader education/advisory services.

Date

Responsible Officer

Annual Review - July

Service Performance Indicators Indicator

No. of active borrowers as a percentage of population Percentage of reference enquiries completed successfully

Estimated Result 2009/10 60%

Target 2010/11

Target 2011/12

Target 2012/13

60%

85%

Budget Activity Sub Program

09.03 09.03 09.03 09.03 09.03 09.03 09.03 09.03

Ledger Descriptor

01 02 03 04 05 07 08 09

Income

Lending Services Information Services Home Library Services Mosman Youth Awards in Literature Reader Education Outreach Programs Promotions/Activities Children's/Youth Services

MOSPLAN 2010-2011 Draft

Social

66,500 16,000 0 0 0 0 16,000 0

Expenditure

340,093 363,185 26,669 5,431 65,850 13,416 68,869 49,538

Net

(273,593) (347,185) (26,669) (5,431) (65,850) (13,416) (52,869) (49,538)

Page 142

Library and Information

Library Information Technology 9.04 - Coordinator: Manager Library Resources

4 Year Objectives A

Ensure that the Library management system enables efficient and effective Library operations and delivers acceptable response times. Maintain the Shorelink Library Network alliance and explore additional cooperative ventures with member libraries. Maintain and improve information technology resources that provide a gateway to local, state, national and international information, and ensure that our community is proficient in their use. Provide sufficient appropriate technology to enable access to resources in all formats. Continue to develop the Library’s home page as a valued source of information on Library services and activities.

B C

D E

4 Year Service Level Indicators Indicator

Improved efficiency/cost savings delivered to the Shorelink Library Network member libraries through migration of software, hardware and communications to managed services. (Move to Managed Services completed January 2010)

Estimated Result 2009/10 (2008-09) level + CPI

Target 2010/11

Target 2011/12

Target 2012/13

Costs maintai ned at 2009-10 level (+CPI)

TBA

4 Year Forward Financial Plan 2010/2011

2011/2012

2012/2013

2013/2014

2014/2015

Budget ($’000)

Fwd Est. ($’000)

(197)

(203)

(210)

(216)

(223)

2010 - 2011 Operational Plan Objective

Description

Obtain best value from the SirsiDynix Library management system and evaluate service levels delivered following migration of the library management system to managed services. Regularly survey Library users to gauge level of satisfaction with the online resources including public access catalogue and Internet. Review the strategic direction and operations of the Shorelink Library Network.

MOSPLAN 2010-2011 Draft

Social

Links to Other Plans

Date

Responsible Officer

SHOREPLAN

Annual Review - July

SHOREPLAN

Annual Review - July

SHOREPLAN

Annual Review - December

Page 143

Library and Information Objective

Description

Provide training for staff and Library customers in the use of the Library's Information Technology resources, including online catalogue and databases, eBooks, Internet searching. Maintain awareness of Information Technology research and development in order to improve the Library's IT resources. Further develop the Cumulus digital image management system and investigate provision of web access to images. Improve the Library's online presence including the reader advisory webpage, a reader to reader blog, and an eBook Club.

Links to Other Plans

Date

Responsible Officer

SHOREPLAN

Annual Review - July

Service Performance Indicators Indicator

Percentage of Inter-Library Loan requests satisfied within Shorelink Library Network On-line renewals (self-renewals) as percentage of total renewals Percentage of users satisfied with Webcat (online catalogue)

Estimated Result 2009/10 80

Target 2010/11

Target 2011/12

Target 2012/13

30%

32%

34%

36%

80%

Income

Expenditure

Net

Budget Activity Sub Program

09.04 09.04

Ledger Descriptor

01 02

Shorelink Internet/Information Technology

MOSPLAN 2010-2011 Draft

Social

0 14,040

121,713 89,813

(121,713) (75,773)

Page 144

Library and Information

Library Building 9.05 - Coordinator: Manager Library Services

4 Year Objectives A

Ensure that the best use is made of the current building to accommodate Library services and resources. Progress plans to extend the Library based on outcomes and recommendations from the Feasibility Study for the Civic Precinct. Provide a comfortable, clean, safe and attractive Library building for the community and a functional, safe and efficient work environment for Library staff.

B C

4 Year Service Level Indicators Indicator

Percentage of customers satisfied with Library building (annual in-house survey)

Estimated Result 2009/10 80%

Target 2010/11

Target 2011/12

Target 2012/13

80%

4 Year Forward Financial Plan 2010/2011

2011/2012

2012/2013

2013/2014

2014/2015

Budget ($’000)

Fwd Est. ($’000)

(297)

(310)

(318)

(325)

(333)

2010 - 2011 Operational Plan Objective

A B

B C C

Description

Links to Other Plans

Regularly monitor the layout and location of materials and service areas. Investigate options for extending the Library in conjunction with the Feasibility Study into the Civic Precinct. Provide information on Library services to any review of the Section 94 contributions plan. Regularly monitor cleaning contractors and inspect public areas. Prepare an asset replacement program for the Library in conjunction with Council’s asset replacement program.

MOSPLAN 2010-2011 Draft

Social

Date

Responsible Officer

Annual Review - July

Annual Review - May

LR, LS

Annual Review - July

Page 145

Library and Information

Service Performance Indicators Indicator

Percentage of users satisfied with the layout, cleanliness, comfort and space provision No. of staff/user complaints regarding cleanliness of building

Estimated Result 2009/10

Target 2010/11

Target 2011/12

Target 2012/13

90%

85%

80%

75%

Nil

Income

Expenditure

Net

Budget Activity Sub Program

09.05 09.05

Ledger Descriptor 01 02

Occupational Health and Safety Library Maintenance and Repair

MOSPLAN 2010-2011 Draft

Social

0 0

2,154 294,989

(2,154) (294,989)

Page 146

Library and Information

Education 9.06 - Coordinator: Manager Library Services

4 Year Objectives A

Maintain the strategic alliance between Council and local and regional educational institutions facilitating the provision of a range of services. Provide services and resources that support school curricula and local students. Maintain awareness of the range of services offered by Council to educational institutions.

B C

4 Year Forward Financial Plan 2010/2011

2011/2012

2012/2013

2013/2014

2014/2015

Budget ($’000)

Fwd Est. ($’000)

(10)

(11)

2010 - 2011 Operational Plan Objective

A A B C

Description

Links to Other Plans

Host and service the School Principals’ Liaison Group. Ensure educational issues are considered in the development of new planning instruments. Co-ordinate and promote the range of services Council offers to the schools and their students. Arrange visits by school classes to various Council departments and facilities.

Social Plan

Date

Responsible Officer

Annual Review - July

Expenditure

Net

Budget Activity Sub Program

Ledger Descriptor

09.06

Income

Schools and Colleges Liaison Consultation School Principals

MOSPLAN 2010-2011 Draft

Social

8,260

(8,260)

1,785

(1,785)

Page 147

Library and Information

Local Studies 9.07 - Coordinator: Local Studies Librarian

4 Year Objectives A

Develop, conserve and index the Local Studies Collection as a community resource and as a source of information for future generations. Provide a comprehensive Local Studies Service to all sections of the community including students, researchers, elected representatives and Council staff. Encourage community support of Mosman’s unique heritage.

B C

4 Year Service Level Indicators Indicator

Percentage of customers satisfied with Local Studies service (inhouse survey)

Estimated Result 2009/10 95%

Target 2010/11

Target 2011/12

Target 2012/13

95%

4 Year Forward Financial Plan 2010/2011

2011/2012

2012/2013

2013/2014

2014/2015

Budget ($’000)

Fwd Est. ($’000)

(139)

(143)

(148)

(152)

(157)

2010 - 2011 Operational Plan Objective

A A A B C C

Description

Links to Other Plans

Develop the Local History Collection by collecting local studies and family history materials, oral histories and photographs relating to Mosman. Ensure that conservation, indexing, cataloguing, and copying of fragile material in the collection is undertaken. Utilise information technology resources to provide greater access to and awareness of the collection. Recruit, train and value a team of volunteers to assist the local studies program. Implement the Library Development Grant Project "Mosman Faces". Conduct workshops and training for individuals, groups and Council staff. Promote the Local Studies Collection and Mosman’s history through displays and exhibitions. Support and sustain the Mosman Historical Society.

MOSPLAN 2010-2011 Draft

Social

Date

Responsible Officer

Annual Review - July

LSL

Annual Review - July

LSL

Annual Review - July

LSL

Annual Review - July

LSL

Annual Review - July

LSL

Annual Review - July

LSL

Annual Review - July

LSL

Page 148

Library and Information Objective

Description

Links to Other Plans

Continue to develop and promote online initiatives such as the Mosman Memories of Your Street Project and Mosman Voices.

Date

Responsible Officer

Annual Review - July

LS, LSL

Service Performance Indicators Indicator

Estimated Result 2009/10

Target 2010/11

Target 2011/12

Target 2012/13

95%

Income

Expenditure

Net

Percentage of Local Studies enquiries completed successfully.

Budget Activity Sub Program

09.07 09.07 09.07 09.07 09.07 09.07 09.07

Ledger Descriptor

01 02 03 04 06 08 09

Indexing/Cataloguing Conservation Collection Development Reference and Research Promotions and Activities Volunteers Exhibitions

MOSPLAN 2010-2011 Draft

Social

0 0 0 0 1,400 0 0

35,686 19,001 27,789 27,891 13,357 4,465 12,436

(35,686) (19,001) (27,789) (27,891) (11,957) (4,465) (12,436)

Page 149

Library and Information

Community Information 9.08 - Coordinator: Community Information Librarian

4 Year Objectives A

Ensure that information on community services, resources and facilities is widely accessible. Inform residents and other stakeholders about Council, community and cultural events. Ensure that new residents have the information they require to familiarise themselves with their community.

B C

4 Year Service Level Indicators Indicator

Percentage of customers satisfied with the community information service (in-house survey)

Estimated Result 2009/10 95%

Target 2010/11

Target 2011/12

Target 2012/13

95%

4 Year Forward Financial Plan 2010/2011

2011/2012

2012/2013

2013/2014

2014/2015

Budget ($’000)

Fwd Est. ($’000)

(47)

(48)

(50)

(51)

(53)

2010 - 2011 Operational Plan Objective

A A

Description

Links to Other Plans

Ensure that the mailing-list database of local organisations is updated annually and accessible on Council’s network. Regularly update the LINCS database and liaise with other LINCS members. Produce printed directories, lists of services and facilities, brochures and a printed and online events calendar. Ensure that information on Council services, facilities and events is current and easily accessible to the community via Council's website, community noticeboards and pamphlet display areas. Coordinate bi-annual events to welcome new residents.

MOSPLAN 2010-2011 Draft

Social

Social Plan

Date

Responsible Officer

Annual Review - July

CIL

Annual Review - July

CIL

Annual Review - July

IC, LR

Annual Review - July

Page 150

Library and Information

Service Performance Indicators Indicator

Estimated Result 2009/10

Target 2010/11

Target 2011/12

Target 2012/13

95%

Income

Expenditure

Net

Percentage of community information enquiries completed successfully

Budget Activity Sub Program

09.08

Ledger Descriptor 01

Collection, Maintenance

MOSPLAN 2010-2011 Draft

Social

46,786

(46,786)

Page 151

Library and Information

Mosman Website 9.09 - Coordinator: Internet Coordinator

4 Year Objectives A

Have the Council’s web presence recognised as being representative of Council’s Vision – Proud to be Mosman, Protecting our Heritage, Planning our Future, Involving our Community. Develop the website as an integral part of Council’s communication and engagement strategies for staff and the community.

4 Year Service Level Indicators Indicator

Community satisfaction with website quality (Survey: 2010) Percentage of community who prefer website as their source of information on Council facilities, services and events

Estimated Result 2009/10

Target 2010/11

Target 2011/12

Target 2012/13

70% 19%

75% 21%

80% 23%

85% 25%

4 Year Forward Financial Plan 2010/2011

2011/2012

2012/2013

2013/2014

2014/2015

Budget ($’000)

Fwd Est. ($’000)

(62)

(64)

(66)

(68)

(71)

2010 - 2011 Operational Plan Objective

Description

Links to Other Plans

Maintain and improve the functionality and efficiency of Council's website and online presence. Investigate internet-based initiatives by governments around the world and successful models of ‘community’ online. Improve facilities for community consultation and feedback online, so that external stakeholders have the opportunity to be informed of and involved in Council decisions. Implement online strategies (including use of social networking tools) expressed in Council’s Community Engagement Strategy. Raise profile and ownership of Council's website and online spaces with community and Council officers and promote it as a means of communication. Assist staff and customers in the effective use of Internet resources and online technologies.

MOSPLAN 2010-2011 Draft

Social

Date

Responsible Officer

Annual Review - July

Page 152

Library and Information Objective

Description

Links to Other Plans

Ensure that Council business papers, policies, forms, and other published materials are available online. Work closely with the Web Content Group and designated staff across Council to ensure that content is accurate, timely and meets user requirements and corporate standards

Date

Responsible Officer

Annual Review - July

Service Performance Indicators Indicator

Requests for Website pages (average per month)

Estimated Result 2009/10 100,000

Target 2010/11

Target 2011/12

Target 2012/13

120,00

13,000

140,000

Budget Activity Sub Program

09.09

Ledger Descriptor

Website Design

MOSPLAN 2010-2011 Draft

Content,

Income

Communication,

Social

Expenditure

62,234

Net

(62,234)

Page 153

Mosman Municipal Council

Cultural Development and Services Convenor: Director Community Development (Program 10)

Community Strategic Plan 10 Year Objectives

To have strong community spirit through people of all ages, backgrounds and beliefs respecting and caring for each other, involving themselves in planning and enjoying the Mosman Festival and other cultural activities and entertainments both community-wide and at neighbourhood/street level, and celebrating individual and community achievements. To have a local performing arts theatre and a vital performing arts scene in Mosman where musicians, singers, actors and dancers of all ages can develop their skills and present their work for the benefit and enjoyment of the local community. To have highly regarded public art which engages residents and visitors alike. To have optimum income from the Mosman Art Gallery & Community Centre as a comfortable, high quality venue for hire, whilst being sensitive to community needs and aspirations. To have a vital visual art scene in Mosman where the Mosman Art Gallery & Community Centre is highly regarded and recognised as one which celebrates our artistic heritage and fosters art for all ages with an enthusiasm for contemporary visual arts and crafts and design, and the processes associated with their production. To have enlarged the Mosman Art Gallery to accommodate the expansion of the range of programs and workshops. To have a broad range of cultural programs and civic, community and commercial events which maximise community involvement and are widely promoted. To have Friendship Agreements which foster friendship, goodwill and co-operation between our communities.

Sub-Programs in place to deliver on the program objectives: 10.01

Policy and Administration and Customer Focus Co-ordinator: Manager Cultural Services

10.05

Cultural Development Co-ordinator: Manager Cultural Services

10.06

Gallery Exhibitions and Activities Co-ordinator: Manager Cultural Services

10.07

Community Arts, Crafts and Village Markets Co-ordinator: Manager Cultural Services

10.08

Civic Events organised by Council Co-ordinator: Events & Marketing Coordinator

10.09

Commercial Community Events approved/facilitated by Council Co-ordinator: Events & Marketing Coordinator

10.10

Friendship Agreements Co-ordinator: Manager Cultural Services

MOSPLAN 2010-2011 Draft

14/04/2010

Page 154

Mosman Municipal Council

Cultural Development & Services Breakdown of Expenditure Total $1,404,995 10.08 Civic Events organised by Council 12% 10.07 Community Arts, Crafts and Village Markets 4%

10.09 Commercial Community Events approved/facilitated by Council 2%

10.06 Gallery Exhibitions and Activities 30%

MOSPLAN 2010-2011 Draft

10.10 Friendship Agreements 1% 10.01 Policy and Administration and Customer Focus 15%

10.05 Cultural Development 36%

14/04/2010

Page 155

Cultural Development and Services

Policy and Administration and Customer Focus 10.01 - Coordinator: Manager Cultural Services

4 Year Objectives A

Encourage community spirit through consulting and involving residents in the development of a range of cultural and recreational activities and services for the enjoyment of residents and visitors of all ages.

4 Year Service Level Indicators Indicator

Community satisfaction with cultural and education facilities (Survey: 2009)

Estimated Result 2009/10

Target 2010/11

Target 2011/12

Target 2012/13

74%

75%

76%

77%

4 Year Forward Financial Plan 2010/2011

2011/2012

2012/2013

2013/2014

2014/2015

Budget ($’000)

Fwd Est. ($’000)

(208)

(214)

(221)

(228)

(235)

2010 - 2011 Operational Plan Objective

Description

Links to Other Plans

Date

Responsible Officer

Annual Review - July

CSM

Annual Review - July

CSM

Target 2010/11

Target 2011/12

Target 2012/13

Ensure that information on community events and recreational and cultural services and facilities is widely available and easily accessed including on the web. Continue to hold Community Conversations, planning workshops, and web based techniques to engage residents in the cultural life and development of Mosman.

Service Performance Indicators Indicator

No. of consultations involved in planning and development of cultural programs and activities.

MOSPLAN 2010-2011 Draft

Estimated Result 2009/10 3

Social

Page 156

Cultural Development and Services

Budget Activity Sub Program

10.01 10.01 10.01 10.01 10.01

Ledger Descriptor

01 03 04 05 08

Income

Lead, Manage, Review, Report Meetings - Management, Staff, Team Consultation and Communication Administration Grants, External Funding, Income Opportunities

MOSPLAN 2010-2011 Draft

Social

Expenditure

0 0 0 0 0

69.660 16,978 18,307 99,861 2,870

Net

(69.660) (16,978) (18,307) (99,861) (2,870)

Page 157

Cultural Development and Services

Cultural Development 10.05 - Coordinator: Manager Cultural Services

4 Year Objectives A

Facilitate and provide cultural events that are entertaining, informative, innovative and accessible, and responsive to the varied needs, interests and aspirations of Mosman residents and encourage neighbourhood/street level community celebrations. Work with the Mosman Public Art Trust to encourage Public Art in Mosman’s parks, gardens, foreshores and civic spaces. Promote and encourage consistently strong venue hire and community use of the Mosman Art Gallery & Community Centre. Complete plans and funding arrangements for a well equipped performing arts venue in the Civic Centre environs depending on outcomes of 2010 feasibility study.

B C D

4 Year Service Level Indicators Indicator

Percentage of customers/audiences/users satisfied with cultural events programs and facilities (in-house survey)

Estimated Result 2009/10 75%

Target 2010/11

Target 2011/12

Target 2012/13

78%

82%

85%

4 Year Forward Financial Plan 2010/2011

2011/2012

2012/2013.

2013/2014.

2014/2015

Budget ($’000)

Fwd Est. ($’000).

Fwd Est. ($’000)

Fwd Est. ($’000).

(402)

(412)

(423)

(435)

(447)

2010 - 2011 Operational Plan Objective

B B

Description

Links to Other Plans

Increase audiences by expanding the variety of cultural events presented in the Mosman Art Gallery and Community Centre (subject to building and equipment limitations and competing demands). Liaise with and assist residents, volunteers and community organisations in the planning and provision of cultural activities for education, recreation and enjoyment. Stimulate the Mosman music scene by presenting, facilitating and encouraging music festivals, concerts and eisteddfods. Work with the Mosman Public Art Trust and commission appropriate public art works. Organise and present the Annual Mosman Address.

MOSPLAN 2010-2011 Draft

Social

Date

Responsible Officer

Annual Review - July

CSM

Annual Review - July

CSM

Annual Review - July

CSM

Annual Review - July

CSM

Ongoing - June

CSM

Page 158

Cultural Development and Services Objective

B C

Description

Links to Other Plans

Collate new inductees for the Mosman Sporting Wall of Fame. Effectively market the Mosman Art Gallery & Community Centre programs, activities and opportunities for venue hire. Ensure that plans for a well equipped performing arts venue are included in the feasibility study for the development of the Civic Centre environs.

Date

Responsible Officer

June 2011

CSM

Annual Review - July

CSM

August 2010

CSM

Service Performance Indicators Indicator

Estimated Result 2009/10

Target 2010/11

Target 2011/12

Target 2012/13

80%

Occupancy rates of the Mosman Art Gallery and Community Centre (% of available rental hours)

Budget Activity Sub Program

Ledger Descriptor

10.05 10.05 10.05

01 02 03

10.05

10.05 10.05

07 08

10.05 10.05

09 10

Income

Cultural Plan 2005-2009 Performing Arts Publications and Youth Literature Awards MAG and CC Maintenance and Repairs MAG and CC Venue Hire Volunteers Recruit, Support, Acknowledge Public Relations/Marketing Public Art

MOSPLAN 2010-2011 Draft

Social

Expenditure

Net

0 0 0

0 12,485 0

0 (12,485) 0

318,234

(318,234)

112,000 0

119,195 5,689

(7,195) (5,689)

1,000 0

38,707 20,860

(37,707) (20,860)

Page 159

Cultural Development and Services

Gallery Exhibitions and Activities 10.06 - Coordinator: Manager Cultural Services

4 Year Objectives A

Continue to provide a functional, accessible and well promoted public gallery offering an educational and recreational resource associated with the visual arts and crafts, design and cultural heritage. Ensure a broad, responsive and regularly changing program of exhibitions, educational activities and special events that explore a variety of styles, media and technologies in contemporary and historical practice. Display, store, maintain, document and develop the Mosman Art Collection so that it is both accessible and well preserved. Acknowledge and celebrate achievements of local artists, craft practitioners and designers, past and present. Extend the Mosman Art Gallery and improve the range of programs and accommodate workshops in suitable spaces depending on the outcomes of the 2010 feasibility study and/or capacity to relocate remaining children's services.

C D E

4 Year Service Level Indicators Estimated Result 2009/10

Target 2010/11

Target 2011/12

Target 2012/13

Percentage of visitors/ participants satisfied with gallery exhibitions and activities (in-house survey)

75%

80%

85%

No. of active volunteers No. of paid-up members of the Friends of the Mosman Art Gallery

50 200

55 225

60 250

Indicator

4 Year Forward Financial Plan 2010/2011

2011/2012

2012/2013

2013/2014

2014/2015

Budget ($’000)

Fwd Est. ($’000)

(323)

(332)

(342)

(351)

(362)

2010 - 2011 Operational Plan Objective Description

A B

Links to Other Plans

Promote the Art Gallery’s location and services through various methods and media and to pedestrian and road traffic in the Spit Junction, Mosman Square Area. Plan and implement programs for young people in consultation with young people. Implement high quality public / education programs and special events, and consider their income generating potential.

MOSPLAN 2010-2011 Draft

Social

Date

Responsible Officer

Annual Review - July

CSM

Annual Review - July

CSM

Annual Review - July

CSM

Page 160

Cultural Development and Services Objective Description

B B B

B B

Links to Other Plans

Organise the annual acquisitive Mosman Art Prize in conjunction with the Allan Gamble Memorial Art Prize. Seek sponsorship, patronage and grants to offset costs associated with Gallery activities. Ensure that Gallery volunteers are recruited, supported, trained and acknowledged. Develop the activities program for Friends of the Gallery and Volunteers, and link with other Galleries and Art Centres. Conduct regular surveys to monitor visitor satisfaction and suggestions. Create consultative processes that involve the community in the development of a gallery program. Maintain, conserve and properly document and catalogue the Mosman Art Collection, and make it accessible to the public through exhibitions, public programs and on the web. Understand and where possible act as catalyst in regard to the needs of local artists and craft practitioners and promote the artistic heritage of Mosman. Ensure that extension to the Mosman Art Gallery is included in the feasibility study for the development of the Civic Centre environs.

Date

Responsible Officer

Annual Review - July

CSM

Annual Review - July

CSM

Annual Review - July

CSM

Annual Review - July

CSM

Annual Review - July

CSM

Annual Review - July

CSM

Annual Review - July

CSM

Annual Review - July

CSM

August 2010

CSM

Service Performance Indicators Indicator

Total Visitor Attendances per year. No. of exhibitions presented per year. No. of education programs and special events per annum.

Estimated Result 2009/10

Target 2010/11

Target 2011/12

Target 2012/13

26,000 10 24

27,000 10 24

28,000 10 24

Income

Expenditure

Net

Budget Activity Sub Program

10.06 10.06 10.06 10.06 10.06 10.06 10.06

Ledger Descriptor

01 02 04 05 06 07 08

Mosman Art Prize Mosman Youth Art Prize Exhibition Programs Public and Education Programs Visual Arts Special Events Sponsorship and Fundraising Volunteers and Friends, Membership, Recruit, Support

MOSPLAN 2010-2011 Draft

Social

42,000 6,300 25,250 2,000 0 29,650 0

60,386 24,021 203,095 51,948 2,834 9,006 29,353

(18,386) (17,721) (177,845) (49,948) (2,834) 20,644 (29,353)

Page 161

Cultural Development and Services Sub Program

10.06 10.06

Ledger Descriptor

09 10

Income

Public Relations/Marketing/Bookings Mosman Art Collection

MOSPLAN 2010-2011 Draft

Social

Expenditure

0 0

32,913 15,095

Net

(32,913) (15,095)

Page 162

Cultural Development and Services

Community Arts, Crafts and Village Markets 10.07 - Coordinator: Manager Cultural Services

4 Year Objectives A

Encourage, facilitate, develop and exhibit community arts and crafts. Maintain and enhance Mosman Village Arts and Crafts Market.

4 Year Service Level Indicators Indicator

Percentage of visitors/ participants satisfied with Mosman Village Markets (in-house survey)

Estimated Result 2009/10 75%

Target 2010/11

Target 2011/12

Target 2012/13

75%

4 Year Forward Financial Plan 2010/2011

2011/2012

2012/2013

2013/2014

2014/2015

Budget ($’000)

Fwd Est. ($’000)

2010 - 2011 Operational Plan Objective Description

A B

Links to Other Plans

Date

Responsible Officer

Annual Review - July

CSM

Annual Review - July

CSM

Annual Review - July

CSM

Target 2010/11

Target 2011/12

Target 2012/13

130x12

Liaise with and assist community organisations in the planning and provision of arts and craft activities and events. Link market activities to the Mosman Art Gallery & Community Centre precinct/activities. Enhance and develop the quality arts and crafts theme of the Mosman Village Market.

Service Performance Indicators Indicator

Average number of stalls per market, and per year.

MOSPLAN 2010-2011 Draft

Estimated Result 2009/10 130x12

Social

Page 163

Cultural Development and Services

Budget Activity Sub Program

Ledger Descriptor

10.07

10.07 10.07 10.07

02 03 09

Income

Arts and Crafts, Activities and Exhibitions Mosman Village Markets Sponsorship/Patrons Public Relations/Marketing/Bookings

MOSPLAN 2010-2011 Draft

Social

Expenditure

Net

2,590

(2,590)

103,000 0 0

57,786 0 737

45,214 0 (737)

Page 164

Cultural Development and Services

Civic Events organised by Council 10.08 - Coordinator: Events & Marketing Coordinator

4 Year Objectives A

Ensure good levels of community involvement and participation in well promoted events and celebrations. Facilitate and provide a range of civic and community events that maximise public enjoyment and safety, minimise adverse impacts on the social and physical environment, and fulfil Council's regulatory and legal responsibilities including as required by the Special Events Management Policy.

4 Year Service Level Indicators Indicator

Percentage of participants and attendees satisfied with specific civic events (in-house survey)

Estimated Result 2009/10

Target 2010/11

Target 2011/12

Target 2012/13

75%

4 Year Forward Financial Plan 2010/2011

2011/2012

2012/2013

2013/2014

2014/2015

Budget ($’000)

Fwd Est. ($’000)

(153)

(157)

(161)

(166)

(171)

2010 - 2011 Operational Plan Objective

A A

A B

B B

Description

Date

Responsible Officer

Develop a greater range of community celebrations and entertainment, especially outside performances, and involve the community in planning, organisation and presentation. Ensure good promotion of all civic events through various methods, media and/or the web. Develop a Mosman Festival, building on our artistic heritage in consultation with Tourism NSW, the business and the arts community and volunteers. Produce and manage annual Pets Day Out.

Annual Review - July

CSM

Annual Review - July

EMC

Annual Review - July

EMC

Annual Review - July

EMC

Organise civic and community events in accordance with the guidelines laid out in the Special Event Management Policy. Ensure multi-cultural elements are included in the annual Mosman Festival program. Ensure that Mosman Festival includes a parade whenever a Freedom of Entry is exercised.

Annual Review - July

EMC

Annual Review - July

EMC

Annual Review - July

EMC

MOSPLAN 2010-2011 Draft

Links to Other Plans

Social

Page 165

Cultural Development and Services Objective

Description

Links to Other Plans

Coordinate annual Mosman Day and Hunter Day events.

Date

Responsible Officer

Annual Review - July

EA, GM

Service Performance Indicators Indicator

Estimated Result 2009/10

Target 2010/11

Target 2011/12

Target 2012/13

No. of civic events presented per year

Budget Activity Sub Program

Ledger Descriptor

10.08 10.08 10.08 10.08 10.08 10.08

01 02 03 04 06 10

10.08

Income

Plan and Promote Mosman Address Mosman Day Hunter Day Mosman Festival Remembrance Events - Anzac Day, Remembrance National and State Events - Australia Day, New Year's Eve, Boxing Day

MOSPLAN 2010-2011 Draft

Social

Expenditure

Net

0 0 0 0 0 0

8,737 3,605 2,000 492 134,811 2,269

(8,737) (3,605) (2,000) (492) (134,811) (2,269)

628

(628)

Page 166

Cultural Development and Services

Commercial Community Events approved/facilitated by Council 10.09 - Coordinator: Events & Marketing Coordinator

4 Year Objectives A

Encourage effective promotion of commercial events and celebrations to ensure high levels of community participation. Require commercial event organisers to maximise public safety and enjoyment, minimise adverse impacts on the social and physical environment, and fulfil Council’s regulatory and legal responsibilities as required by the Special Event Management Policy.

4 Year Service Level Indicators Indicator

Satisfaction levels of organisers, participants and residents measured by on the spot surveys and/or compliments and complaints.

Estimated Result 2009/10

Target 2010/11

Target 2011/12

Target 2012/13

75%

4 Year Forward Financial Plan 2010/2011

2011/2012

2012/2013

2013/2014

2014/2015

Budget ($’000)

Fwd Est. ($’000)

2010 - 2011 Operational Plan Objective

Description

Links to Other Plans

Assist in the promotion of local events, ensuring they are included in the Council’s events calendar, on the web and that the media is also advised. Liaise with and assist local organisations in planning for and organising community events in accordance with Council’s Special Event Management Policy. Ensure commercial events are operated in accordance with planning and environmental controls, including the Special Event Management Policy.

Date

Responsible Officer

Ongoing September

EMC

Ongoing September

EMC

Quarterly Review September

EMC

Service Performance Indicators Indicator

No. of events held each year.

MOSPLAN 2010-2011 Draft

Estimated Result 2009/10 10

Social

Target 2010/11

Target 2011/12

Target 2012/13

Page 167

Cultural Development and Services

Budget Activity Sub Program

10.09 10.09 10.09 10.09 10.09 10.09 10.09 10.09 10.09

Ledger Descriptor 01 03 04 05 06 08 09 11 12

Income

Issues Management - Local Carols by Candlelight Easter Dawn Service Mini Mosmarathon Sirius Cup Regatta Balmoral Burn Shakespeare By the Sea Lovedale Long Lunch Mudgee Food & Wine Fair

MOSPLAN 2010-2011 Draft

Social

2,800 0 1,350 1,709 1,651 14,916 614 6,965 7,415

Expenditur e

Net

11,340 0 600 600 55 9,313 0 2,170 2,565

Page 168

(8,540) 0 750 1,109 1,596 5,603 614 4,795 4,850

Cultural Development and Services

Friendship Agreements 10.10 - Coordinator: Manager Cultural Services

4 Year Objectives A

Develop and enhance the relationships between Mosman and its Friendship communities, which currently comprise: Glen Innes, Norfolk Island, Isle of Wight, Paciano (Italy), Mudanjiang (People's Republic of China), Maubara (East Timor) and initiate new relationships when appropriate including with Otsu, Japan and Bega Valley all with no negative effect on Council's budget. Facilitate friendship community projects that encourage creative learning for the community, working and solving problems together through reciprocal cultural, educational, municipal, environmental and professional exchange projects.

4 Year Service Level Indicators Indicator

Number of events, exhibitions, projects and other activities undertaken with Friendship Communities initiated by Mosman and them.

Estimated Result 2009/10 4

Target 2010/11

Target 2011/12

Target 2012/13

4 Year Forward Financial Plan 2010/2011

2011/2012

2012/2013

2013/2014

2014/2015

Budget ($’000)

Fwd Est. ($’000)

(11)

(12)

2010 - 2011 Operational Plan Objective

A A A

B B

Description

Links to Other Plans

Provide information and assistance to our Friendship communities. Encourage Mayoral/Councillor representation at the annual Glen Innes Celtic Festival. Continue to support the Glen Innes Aboriginal Art Education Project and facilitate the Mosman/Glen Innes Friendship Group. Promote and encourage the community to take advantage of the Friendship Agreements. Create opportunities for all age groups, particularly young people, elected members and staff, to expand and explore other cultures through longterm community relationships. Celebrate Mosman and our Friendship Communities' cultural achievements, including involving them in the Mosman Festival.

MOSPLAN 2010-2011 Draft

Social

Date

Responsible Officer

Annual Review - July

CSM

Annual Review - July

CSM

Annual Review - July

CSM

Annual Review - July

CSM

Annual Review - July

CSM

Page 169

Cultural Development and Services Objective

Description

Links to Other Plans

Date

Responsible Officer

Annual Review - July

May 2010

Target 2010/11

Target 2011/12

Target 2012/13

Support the community in an appropriate program assisting the Friendship Community, Maubara, East Timor. Continue to work on developing new Friendship Agreements with Otsu, Japan and with Bega Valley Shire.

Service Performance Indicators Indicator

No. of events/exhibitions projects undertaken with Friendship communities.

Estimated Result 2009/10 3

Budget Activity Sub Program

10.10 10.10 10.10 10.10 10.10 10.10 10.10

Ledger Descriptor 01 02 03 04 05 06 08

Income

Plan and Promote Glen Innes Norfolk Island Isle of Wight Paciano, Italy Mudanjiang, China Maubara, East Timor

MOSPLAN 2010-2011 Draft

Expenditure 0 0 0 0 0 0 0

Social

Net

9,259 808 0 0 0 0 859

Page 170

(9,259) (808) 0 0 0 0 (859)

Cultural Development and Services

MOSPLAN 2010-2011 Draft

Social

Page 171

Mosman Municipal Council

Local and Regional Economy Convenor: Director Community Development (Program 12)

Community Strategic Plan 10 Year Objectives To have a vibrant economy in Mosman through:

Keeping the unique character and heritage of all Mosman's business centres enhanced by appealing, high-amenity public spaces. Reinforcing roles of small and large business centres with diverse local outlets catering for the community, especially the elderly. Business activities including home businesses and clusters meeting emerging work patterns and expectations. Having shops and services easily accessible by walking, riding, driving or community/public transport. A range of suitable accommodation options for visitors including B&B and small residential hotels. To have Mosman recognised as a tourism destination, building on its artistic heritage, marketed effectively and appropriately and to welcome visitors in a manner which is sustainable, which enhances the lifestyle of residents and the economic opportunities for local business, and which reduces any adverse effects. To have the SHOROC region recognised for its economic wellbeing, quality of life, efficient transport systems, service orientation, shared resources and practices, community spirit and natural and clean environment.

Sub-Programs in place to deliver on the program objectives: 12.01

Policy and Administration and Customer Focus Co-ordinator: Director Community Development

12.02

Business Support and Local Employment Co-ordinator: Director Community Development

12.03

Marketing Mosman Co-ordinator: Manager Cultural Services

12.04

Regional Development Co-ordinator: General Manager Local & Regional Economy Breakdown of Expenditure Total $191,378 12.01 Policy and Administration and Customer Focus 10% 12.02 Business Development and Local Employment 16%

12.04 Regional Development 63%

MOSPLAN 2010-2011 Draft

12.03 Marketing Mosman 11%

14/04/2010

Page 174

Local and Regional Economy

Policy and Administration and Customer Focus 12.01 - Coordinator: Director Community Development

4 Year Objectives A

Underpin all economic and wider community endeavours with a strong sense of Mosman the place, and the village-style community.

4 Year Service Level Indicators Indicator

Estimated Result 2009/10 60%

Community satisfaction with Council’s role in economic development (Survey: 2010)

Target 2010/11

Target 2011/12

Target 2012/13

65%

70%

75%

4 Year Forward Financial Plan 2010/2011

2011/2012

2012/2013

2013/2014

2014/2015

Budget ($’000)

Fwd Est. ($’000)

(19)

(20)

(21)

(22)

2010 - 2011 Operational Plan Objective

Description

Links to Other Plans

Seek community input and keep the community informed about economic development issues through various print and online media, and through meetings or seminars. Continue to promote the Town Centre's Development Control Plan to the business community and ensure the business community are involved in any future review of the Town Centres DCP.

Date

Responsible Officer

Annual Review - July

DCD

Annual Review - July

MUP

Target 2011/12

Target 2012/13

Service Performance Indicators Indicator

No. of businesses engaged in discussion with Council on such matters as the Development Control Plan.

MOSPLAN 2010-2011 Draft

Estimated Result 2009/10

Target 2010/11

TBA

Economic

Page 175

Local and Regional Economy

Budget Activity Sub Program

12.01 12.01 12.01

01 04 05

MOSPLAN 2010-2011 Draft

Ledger Descriptor

Income

Lead, Manage, Review, Report Consultation & Communication Administration

0 0 0

Economic

Expenditure

4,258 4,374 10,850

Net

(4,258) (4,374) (10,850)

Page 176

Local and Regional Economy

Business Support and Local Employment 12.02 - Coordinator: Director Community Development

4 Year Objectives A

Work with the business community to fulfil the provisions of the new planning instruments including employment and housing targets under the Metropolitan Strategy. Liaise with the business community to strive for diversity, vibrancy and safety in large and small centres. Support the business community as appropriate in their economic development initiatives such as the Sculpture Festival and involve them in the Mosman Festival. Assist the business community by promoting car park facilities and facilities promoting walking, cycling and public/community transport.

B C D

4 Year Service Level Indicators Indicator

Satisfaction levels re business involvement in festivals/events (on the spot surveys, compliments and complaints)

Estimated Result 2009/10 75%

Target 2010/11

Target 2011/12

Target 2012/13

75%

4 Year Forward Financial Plan 2010/2011

2011/2012

2012/2013

2013/2014

2014/2015

Budget ($’000)

Fwd Est. ($’000)

(30)

(31)

(32)

(33)

(34)

2010 - 2011 Operational Plan Objective

A A

A B

Description

Links to Other Plans

Foster the co-operative relationship between the business community and Council. Facilitate free practical advice, counselling and assistance to businesses and individuals seeking to establish businesses through the Business Enterprise Centre network. Ensure the business community understands the provisions of the new planning instruments and that applications are dealt with efficiently. Encourage emerging work patterns and trends such as home businesses. Encourage the business community to consider extended hours and innovative promotional activities.

MOSPLAN 2010-2011 Draft

Economic

Social Plan

Date

Responsible Officer

Annual Review - July

CSM

Annual Review - July

DCD

Annual Review - July

MUP

Annual Review - March

MUP

Ongoing

DCD

Page 177

Local and Regional Economy Objective

D D

Description

Links to Other Plans

Cooperate with the business community in facilitating decorations and themes in shopping areas during festivals and especially at Christmas. Cooperate with the business community in regard to their Sculpture Festival and other promotional activities, including consideration of appropriate road closures. Involve the business community and seek their participation in the Mosman Festival building on our artistic heritage. Maintain an up-to-date map showing parking in the commercial areas, and distribute via local shopkeepers. Pursue opportunities for increased public car parking in existing major centre. Implement recommendations of studies regarding cycling, pedestrian accessibility and promote the Mosman Rider in and around the business community.

Date

Responsible Officer

Ongoing December

CSM

Ongoing - June

CSM

Ongoing October

CSM

Annual Review - July

Ongoing

MUP

Ongoing

AS, MCS

Service Performance Indicators Indicator

No. of enquiries at the Mosman BEC Office p.a.

Estimated Result 2009/10

Target 2010/11

Target 2011/12

Target 2012/13

360

380

400

Budget Activity Sub Program

Ledger Descriptor

12.02 12.02

01 02

12.02

MOSPLAN 2010-2011 Draft

Income

Business & Retail Liaison Awards & Grants including Sculpture Festival Business Enterprise Centre

Economic

Expenditure

Net

0 0

27,796 1,416

(27,796) (1,416)

500

(500)

Page 178

Local and Regional Economy

Marketing Mosman 12.03 - Coordinator: Manager Cultural Services

4 Year Objectives A

Ensure that information concerning local visitors, recreational and cultural activities and business is available to residents and visitors. Focus the marketing of Mosman and re-design or replace the promotional campaign "Mosman Is" to ensure that it is consistent, compelling and coherent and do this in cooperation with a range of stakeholders including the business community, community services and tourist attractions. Ensure strong relationships with local businesses, neighbouring Councils and the broader tourism industry ensuring mutual support and understanding and an agreed approach to tourism and marketing. Liaise with tourism operators including SHFT, Tourism NSW, NPWS and Taronga Zoo to ensure refocus of appropriate visitation to Mosman is managed sustainably so as to protect the natural and built environment. Encourage visitors to stay by facilitating B&B and small residential accommodation and investigate any opportunities for a youth hostel or similar.

4 Year Forward Financial Plan 2010/2011

2011/2012

2012/2013

2013/2014

2014/2015

Budget ($’000)

Fwd Est. ($’000)

(21)

(22)

(23)

(24)

2010 - 2011 Operational Plan Objective

A A

B B

Description

Links to Other Plans

Take an active management role in the staging of special events that bring appropriate visitation to Mosman building on our artistic heritage. Provide information on local attractions, facilities and services for residents and visitors. Promote Mosman effectively and appropriately in conjunction with the business community and tourism authorities and attractors. Develop a targeted marketing campaign in conjunction with redesign of Mosman Is logo Ensure the 'Mosman Is' logo is effectively implemented through Council and the local community. Seek grants and funding for selective initiatives and maintain and strengthen links with SHOROC, Tourism NSW and other relevant agencies.

MOSPLAN 2010-2011 Draft

Economic

Date

Responsible Officer

Annual Review - July

CSM

Annual Review - July

CSM

Ongoing

DCD

Annual Review - July

CSM

Annual Review - July

CSM

Page 179

Local and Regional Economy Objective

E E

Description

Liaise with the business community, Tourism NSW, Taronga Zoo, National Parks and Wildlife Service, the Waterways Authority, Sydney Harbour Federation Trust, Harbourside Area Command, the SES and other such organisations on matters of shared interest, especially marketing Mosman and special events. Finalise LEP including section on B&B accommodation. Address economic development opportunities presented by visitation by relatives and friends of Mosman residents.

Links to Other Plans

Date

Responsible Officer

SoE

Annual Review - July

CSM

Ongoing

CSM

Ongoing

CSM

Service Performance Indicators Indicator

No. of events held involving the business community.

Estimated Result 2009/10

Target 2010/11

Target 2011/12

Target 2012/13

Budget Activity Sub Program

12.03 12.03

Ledger Descriptor

02 03

MOSPLAN 2010-2011 Draft

Income

Liaison with relevant agencies Visitor Information

Economic

Expenditure

0 0

6,707 14,732

Net

(6,707) (14,732)

Page 180

Local and Regional Economy

Regional Development 12.04 - Coordinator: General Manager

4 Year Objectives A

Ensure strong relationships with SHOROC - Manly, Warringah and Pittwater Councils to plan together for regional well-being, liveability and sustainability and to achieve the best Federal and State Government responses to regional needs especially health and transport issues. Share innovations, information and resources with neighbouring Councils.

4 Year Service Level Indicators Indicator

Regional Projects achieved as reported in SHOROC Annual Report.

Estimated Result 2009/10

Target 2010/11

Target 2011/12

Target 2012/13

TBA

4 Year Forward Financial Plan 2010/2011

2011/2012

2012/2013

2013/2014

2014/2015

Budget ($’000)

Fwd Est. ($’000)

(121)

(124)

(128)

(132)

(136)

2010 - 2011 Operational Plan Objective Description

A A

Links to Other Plans

Support SHOROC politically, strategically and professionally. Monitor the Kimbriki Environmental Partnership Ltd company to ensure access is maintained and the waste management needs of the Mosman community and the region are met economically and effectively. Work closely with other SHOROC Councils, especially in the implementation of the SHOROC Regional Directions with a focus on: • Housing • Jobs • Health • Transport Continue striving for traffic solutions for the Warringah transport corridors with emphasis on the Roseville corridor.

MOSPLAN 2010-2011 Draft

Economic

SHOROC Regional Directions

Date

Responsible Officer

Annual Review - July

DCD, GM

Annual Review - July

GM, DCD, DCS, DEP,

Annual Review - July

DEP, GM

Page 181

Local and Regional Economy Objective Description

Links to Other Plans

Date

Responsible Officer

Ongoing

DCD, DCS, DEP, GM

Target 2010/11

Target 2011/12

Target 2012/13

Income

Expenditure

Net

Involve staff at appropriate levels in a range of workshops and professional groups to bring to fruition SHOROC Regional Directions, 4 year Business Plan and 1 year Operational Plan.

Service Performance Indicators Indicator

Regional Projects achieved as reported in SHOROC Annual Report

Estimated Result 2009/10 TBA

Budget Activity Sub Program

12.04

Ledger Descriptor

MOSPLAN 2010-2011 Draft

SHOROC

Economic

120,753

(120,753)

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Local and Regional Economy

Abbreviations A ................................. Administration ADS ............................ Aged & Disability Services Development Officer ALL ............................. All AS ............................... Assets and Services Manager BEC ............................ Business Enterprise Centre FDC ............................ Family Day Care Coordinator CAC ............................ Childrenâ&#x20AC;&#x2122;s Activities Coordinator CALD .......................... Culturally and Linguistically Diverse CC............................... Construction Certificate CD............................... Community Development Department CDSP .......................... Community Development Social Planner CEC ............................ Community Environmental Contract CIL .............................. Community Information Librarian CPI.............................. Consumer Price Index CSDO ......................... Childrenâ&#x20AC;&#x2122;s Services Development Officer CSM ............................ Cultural Services Manager CS............................... Corporate Support DA............................... Development Application DAPs........................... Development Assessment Planners DCD ............................ Director Community Development DCP ............................ Development Control Plan DCS ............................ Director Corporate Services DEP ............................ Director Environment and Planning DEUS .......................... Department of Energy Utilities and Sustainability DISPLAN .................... Disaster Management Plan DS............................... Manager Development Services E ................................. Environmental Management Manager EA ............................... Executive Assistant EEO ............................ Equal Employment Opportunity EMC ............................ Events and Marketing Coordinator EP ............................... Environment and Planning Department ESD ............................ Ecologically Sustainable Development F.................................. Finance Manager FDC ............................ Family Day Care FOI.............................. Freedom of Information FTE ............................. Full time equivalent G ................................. Governance Manager GGRP ......................... Greenhouse Gas Reduction Plan GIS.............................. Geographical Information Systems GM .............................. General Manager HACC.......................... Home and Community Care HR............................... Human Resources IC ................................ Internet Co-ordinator ICAC ........................... Independent Commission Against Corruption ICLEI........................... International Council of Local Environmental Initiatives ISL .............................. Information Services Librarian IT................................. Information Technology Services Manager LAC............................. Local Area Command LAN............................. Local Area Network LEP ............................. Local Environmental Plan LES ............................. Local Environmental Study LGA............................. Local Government Areas

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LG&SA ........................ Local Government and Shires Associations LR ............................... Library Resources Manager LS ............................... Library Services Manager LSL ............................. Local Studies Librarian LSLCSI ....................... Local Solutions to Local Crime and Safety Issues MAG&CC .................... Mosman Art Gallery and Community Centre MCHD ......................... Manager Corporate and Human Development MComS ....................... Manager Community Services MH-SMP ..................... Middle Harbour Stormwater Management Plan Ms ............................... Managers M&R ............................ Maintenance and Repair MOCC ......................... Mosman Occasional Childcare Coordinator MOSLIB ...................... Mosman Library MOSPLAN .................. Mosman Municipal Council Management Plan MRS ............................ Manager Ranger Services MUP ............................ Manager Urban Planning NPWS ......................... National Parks and Wildlife Services NSW ........................... New South Wales OCs............................. Office Co-ordinators OOSH ......................... Out of School Hours PA ............................... Property and Assets Manager PACT .......................... Police Accountability Community Team PAL ............................. Police Assistance Line PABX .......................... Private Automatic Branch Exchange PC............................... Personal Computer PCYC .......................... Police Citizensâ&#x20AC;&#x2122; Youth Club POEO ......................... Protection of the Environment Operations Act PJN-SMP .................... Port Jackson North Stormwater Management Plan PPC ............................ Public Programs Coordinator RTA............................. Roads and Traffic Authority SCC ............................ Seniors Centre Coordinator SCCG ......................... Sydney Coastal Councils Group SES............................. State Emergency Services SHFT .......................... Sydney Harbour Federation Trust SHOROC .................... Shore Regional Organisation of Councils SoE ............................. State of the Environment Report SQID ........................... Stormwater Quality Improvement Device TLA ............................. Team Leader Administration TLOS .......................... Team Leader Open Space VC............................... Volunteer Coordinator WMAA......................... Waste Management Association of Australia WRAPP....................... Waste Reduction and Procurement Plan YCC ............................ Youth Centre Coordinator YDO ............................ Youth Development Officer YLO............................. Youth Liaison Officer YRC ............................ Youth Recreation Coordinator

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