HOW TO MOUNTAINFILM

Hospitality

Hospitality and Lost & Found are located at Mountainfilm HQ at 122 S. Oak St. Please visit us throughout the festival with questions or for the latest up-todate information. Hospitality hours are Thursday 8 AM–8 PM ; Friday 8 AM–8 PM ; Saturday 9 AM–7 PM ; Sunday 9 AM–7 PM ; Monday 9 AM–3 PM

Mountainfilm App

Use the free Mountainfilm app as your festival guide. The app contains your ticket reservations, festival schedule, film descriptions, event details and real-time festival updates, including TBAs and program changes. Search for “Mountainfilm” in the App Store (iOS) or Google Play (Android) to download.

THEATER ACCESS & RESERVATION INFORMATION

For guaranteed access to programs, passholders must reserve programs through the festival schedule on the Mountainfilm app or schedule webpage. You can make reservations up to one hour before the start of a program, space permitting. If you are unable to attend one of your reserved programs, please cancel your reservation.

Patron passholders have walk-up priority access at theaters and do not need a reservation. Please arrive at the theater 30 minutes before showtime to gain priority entry.

You must wear your pass to be admitted into venues. Please arrive at least 30 minutes before the start of the program . If you don’t, you may lose your seat reservation as we will begin loading the standby line. For the uninterrupted enjoyment of all, theater staff will not grant access to a program once it starts. Passholders without a reservation can line up and wait in the standby line for admission. The public is also welcome to wait in the standby line. Individual program tickets are $30. Credit cards only.

How To Vote

Use the Mountainfilm app or your Eventive account to cast your vote for the Audience Choice Award, available for both feature and short films. Make sure you are signed into your account. Click on My Tickets and then follow the steps to vote. Voting ends Monday, May 29 at 2 PM.

Tba Programs

TBA screenings take place on Monday, May 29. Tickets for TBAs can be reserved in advance, and there will also be a standby line. You can find TBA information and updates on the festival app or website.

The Mountainfilm Store

Official Mountainfilm apparel and gear are available at Bootdoctors, located at 236 S. Oak St., including this year’s Mountainfilm poster created by MD Famous Artist.

Getting Around

All venues are accessible by foot, bicycle, bus or free gondola.

The free Galloping Goose shuttle bus runs a loop through Telluride every 10 minutes. (Check street signs for times and stops.)

High Camp (Telluride Conference Center) is located in Mountain Village. The free gondola runs between Telluride and Mountain Village daily from 6:30 AM to midnight. On Friday and Saturday during the festival, gondola hours are extended until 1 AM.

Theater Etiquette

Please be considerate of your fellow festival goers. Here are the top 10 protocols all attendees should follow:

• Arrive at theaters 30 minutes in advance of screenings

• Do not save seats for people arriving late

• Do not make disruptions by arriving late, talking or shushing during screenings

• Silence all cell phones and watches; refrain from using devices with lit screens

• Remove any hats or caps that may block another’s view

• Do not take unauthorized photographs or recordings during screenings

• Remove fidgety and crying children from the theater

• Stay for the entirety of programs and Q&As

• Clean up afterward and take all of your belongings

• Remember to vote

We want you to have a wonderful festival experience!

If you have any questions, please stop by Hospitality, contact our support team at help@mountainfilm.org , or call 970-728-4123, option 1.

Accessibility

Accessibility information can be found by scanning this code and on our website and the Mountainfilm app.

If you have any accessibility questions please email us at help@mountainfilm.org or call 970-728-4123, option 1

ADA accessible venues are indicated with an “ADA” icon. Select films are available with closed and open captions which are listed on our Accessibility web page and our app.

If you would like to use the CaptiView devices (for closed captions) or hearing assist headphones, please email cc@mountainfilm.org in advance of the screenings you plan to attend.

Over the next five days, we are meeting at the intersection of outdoor culture, community, art and passion. The spectacular San Juans are Osprey’s backyard. These are the mountains, rivers, trails and crags that inspire us to play, challenge norms and push our outdoor pursuits forward. We hope you enter this year’s Mountainfilm Festival curious and leave inspired.