6.10. HELPING THE COMMUNITY THROUGH COOPERATION PROJECTS

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The cabin crew must adhere to the provisions of the Act on the Protection of the Population from Infectious Diseases. They are obligated to obtain sanitary certificates, which have to be renewed every year, and attend training courses on minimum hygiene standards every five years. Cabin crew members who come into direct contact with passengers and ground personnel wear appropriate protective equipment, aircraft are disinfected daily, advanced hygiene measures are taken during the regular cleaning of the passenger cabin, and various disinfectants are made available to staff.

Product information

Croatia Airlines has in place a Miles&More frequent flyer programme, the most extensive one in Europe. Information about offers, travel planning and booking, the Miles&More programme and all other travel-related information can be found on our website www.croatiaairlines.com. Customers are informed about Croatia Airlines’ transport services also through promotional activities, media releases, participation in domestic and international fairs, distribution of promotional material, sponsorships, and direct communication with our sales personnel. Croatia Airlines’ General Conditions of Carriage are available to customers at all sales locations, branch offices, and representative offices of Croatia Airlines, and have also been posted on the following webpage: https://www.croatiaairlines.com/legal-information/general-conditions-of-carriage

6.10. Helping the community through cooperation projects

Croatia Airlines strives to support institutions that need humanitarian aid or organise humanitarian projects. It provides help and direct humanitarian aid by granting cost-free transport for severely ill patients or people in need, and participating in charity actions by donating free transport. Despite the crisis, our Company demonstrated its social responsibility in 2021 as well, by realising the below described joint initiatives and projects. Croatia Airlines actively supports sports in Croatia. In 2021, it was the official airline of the Croatian Olympic Committee and the Croatian Football Federation, thus contributing to the country’s promotion and visibility throughout the world. In the summer of 2021, it provided transport services to Croatia’s top athletes who participated in the Olympic Games and the Paralympic Games in Tokyo. In cooperation with the Ozana association, on 30 May - World Multiple Sclerosis Day, we distributed 4,500 hand-made butterflies and leaflets on our flights, with the aim of raising awareness about this illness. On 25 June we are becoming a partner to the children’s Mudrica card and will be offering all card holders a discount on Croatia Airlines’ tickets. Also, as of 1 December 2021 German students of medicine in Osijek are granted a 30% discount on the tickets for the Osijek - Munich route. We cooperate with the Croatian Tourist Board and its branch offices on strategic projects on an ongoing basis. In line with its internal rules and regulations, Croatia Airlines does not offer sponsorships, donations or grants to political parties and state organisations, or organisations supporting racial, religious, minority or any other form of discrimination. http://www.croatiaairlines.com/hr/O-nama/Korporativne-vrijednosti/Sponzorstva-i-donacije

A. Gospić / HTZ arhiva