City Council Members Dear Citizens:
J EANNE Z E I D L E R , M AY O R jzeidler@williamsburgva.gov 229-0727
C LYDE A. HAULMAN, V ICE MAYOR chaulman@williamsburgva.gov 229-8898
MICKEY P. CHOHANY, C OUNCIL MEMBER mchohany@williamsburgva.gov 570-6700
PAUL F R E I L I N G , C O U N C I L M EMBER pfreiling@williamsburgva.gov 229-5165
o p rovide useful and current information to residents of City ne i g h borhoods and their neighborhood associations, the City has created a guide of programs and outreach activities. T h e N e i g h b o rh o o d G u i d e, designed as a reference tool, pro v i d e s concise information to assist citizens in accessing programs and activities from City government. The City participates in a federal and state initiative known as “Citizen Corps.” As part of this initiative, neighborh o o d volunteers are re c ruited to participate with the City in a c o o rdinated neighborh o o d response system, known as the N e i g h b o rh o o d R e s p o n s e Teams. T h e N e i g h b o rh o o d G u i d e compliments the Citizen Corps initiative. The Guide does not provide information on all the municipal s e rvices offered by the City. Instead, it provides information identified by City Council, the Neighborh o o d C o u n c i l o f W illiamsburg and City staff as particularly important and useful to the quality of life and protection of neighborhoods. The Guide lists entries under ten categories: [ [ [ [ [ [ [ [ [ [
Preparing for and Responding to Emerg e n c i e s Guarding Safety and Security C o n t rolling Neighborhood Nuisances Pre s e rving Pro p e rty and Buildings Protecting and Improving the Enviro n m e n t Maintaining and Repairing Public Stre e t s Caring for Neighbors in Need Providing Activity and Meeting Ve n u e s Partnering to Provide Intergovernmental Serv i c e s Communicating Effectively with Residents
Each entry provides a statement of purpose, lists the elements included in the program, and provides staff contact information for further explanation or questions. To maintain accuracy, the Guide will be revised periodically. The City of Williamsburg Neighborh o o d G u i d e is available in the City Manager’s Office at 401 Lafayette Street (220-6100) or on the City’s website at www.williamsburgva.gov. City Council and City staff encourage comments and feedback on the Guide at anytime.
ROBERT A. BRAXTON, C OUNCIL MEMBER rbraxton@williamsburgva.gov 229-6208
2 City of Williamsburg
Jeanne Zeidler Mayor
N e i g h b o rh o o d G u i d e
Table
OF CONTENTS
Page 4
Preparing for and Responding to Emergencies --------------------------------------Fire Suppression Emergency Medical Services File of Life Program Heads Up Display Fire Prevention Programs Emergency Command and Control Neighborhood Response Teams Disaster Recovery Storm Debris Removal City Emergency Shelter Additional Resources
Page 5
Guarding Safety and Security ---------------------------------------Police Protection Neighborhood Watch Door-to-Door Solicitation Vacation Home Security Checks Speed Guard Traffic Trailer Traffic Calming Measures Resident Parking Permits Parking Control Pedestrian and Bicycle Safety Child Safety Seat Installation
Page 6
Controlling NEIGHBORHOOD Nuisances ---------------------------------------Inoperable Vehicle Regulation Mosquito Control Program Noise Control Neighborhood Improvement Program Graffiti Prevention Program
Page 7
Preserving Property and Buildings ---------------------------------------Zoning Ordinance Administration Architectural Review Beautification Awards Program Complaint Inspections Rental Inspection Program N e i g h b o rh o o d G u i d e
Page 8
Protecting and improving the Environment ---------------------------------------Garbage/Trash Collection Recycling Programs Household Bulk Item Collection Convenience Center Household Chemical Disposal Street Sweeping Neighborhood Clean-Up and Litter Control Program Leaf Collection Christmas Tree Collection Stormwater Management Chesapeake Bay Protection
Page 9
Maintaining AND REPAIRING Public Streets ---------------------------------------Street Maintenance Program Traffic Control Signs, Signals and Markings Sidewalk Repairs and Extensions ADA Ramps Street Lighting Residential Underground Wiring Program Snow Removal Water and Sewer Services Landscaping
Page 10
Caring for Neighbors in Need ---------------------------------------City Human Service Programs Benefit Programs Social Work Programs Community Service Programs Williamsburg Project Lifesaver Affordable Housing Programs Cedar Grove Cemetery
Page 11
Providing Activity and Meeting Venues ---------------------------------------Quarterpath Recreation Center City Parks Waller Mill Dog Park Meeting Space
Page 12
Partnering to Provide Intergovernmental Services ---------------------------------------Williamsburg/James City County Public Schools Williamsburg/James City County Courthouse Animal Control Regional Animal Shelter Williamsburg Area Transport Williamsburg Regional Library Youth Achievement Program Williamsburg Farmers Market
Page 13
Communicating EFFECTIVELY with Residents ---------------------------------------City Website Video Streaming City Meetings E-Government Services Property Information System Quarterly Quill WMSBG Channel 48 Community Profile New Residents Fact Sheets Student Information City Boards and Commissions Neighborhood Council of Williamsburg Registering to Vote
Page 14
CONTACT INFORMATION FOR CITY OF WILLIAMSBURG ----------------------------------------
City of Williamsburg 3
Preparing
for and responding to emergencies
i r e S u p p r e s s i o n responds to all types of fires for the purpose of extinguishing and preventing further damage. FContact: Emergency call 911; non-emergency, contact Fire Chief T.K. Weiler at 220-6220 or tkweiler@williamsburgva.gov.
E m e r g e n c y M e d i c a l S e r v i c e s provide an advanced life support response and delivery system to enhance health and wellness of citizens and visitors. Contact: Emergency, call 911; non-emergency, contact Fire Chief T.K. Weiler at 220-6220 or tkweiler@williamsburgva.gov.
WMBG 740AM for information during emergencies. Contact: Fire Chief T.K. Weiler at 220-6220 or tkweiler@williamsburgva.gov. T h e N e i g h b o r h o o d R e s p o n s e Te a m s partner with the City to help citizens prepare for, survive in, and mitigate hazards before, during, and after a natural or man-made disaster. Program includes eight sectors, managed by two co-captains. Contact: Human Services Director Peter Walentisch at 220-6166 or pwalenti@williamsburgva.gov. D i s a s t e r R e c o v e r y assists disaster victims in the restoration of life and property. Includes: dispatch of assessment teams by the Fire Department. Contact: Deputy Fire Chief Jim Murphy at 220-6225 or jmurphy@williamsburgva.gov.
F i l e o f L i f e P r o g r a m provides medical information to assist EMS staff in medical emergencies. Program includes: completing File of Life cards and posting cards in homes and businesses. Contact: Fire Chief T.K. Weiler at 220-6220 or tkweiler@williamsburgva.gov. H e a d s U p D i s p l a y supports the File of Life program by providing emergency medical responders with information at registered addresses. Program includes: registration of medical conditions with Police Department and display of medical information when a 911 call is received from a registered address. Contact: 911 Communications Supervisor Pam Hickman at 259-7212 or phickman@williamsburgva.gov. F i r e P r e v e n t i o n P r o g r a m s educates residents on fire safety in the home and workplace. Programs include: free smoke detectors and free installation for residents, as well as public education programs in schools, community organizations, neighborhoods, and the Fire/Police Safety House. Contact: Fire Inspector James Humphrey, Fire Department at 220-6226 or bhumphre@williamsburgva.gov. E m e r g e n c y C o m m a n d a n d C o n t r o l responds to natural disasters (i.e. hurricane, ice storm) and man-made emergencies (radioactive accidents). City Emergency Operations Center (EOC) is located in the Stryker Building at 412 Boundary Street. City Manager is the Director of Emergency Operations and Fire Chief is the Coordinator of Emergency Operations. EOC includes: pre-disaster planning, emergency operation command and control, damage assessment, and disaster recovery. Listen to 4 City of Williamsburg
S t o r m D e b r i s R e m o v a l provides disposal of storm debris for residents after catastrophic weather events. When this occurs, the City provides specific instructions as to debris preparation, placement, and collection. Contact: Public Works & Utilities Department at 220-6140 or publicworks@williamsburgva.gov. C i t y E m e r g e n c y S h e l t e r serves as the City’s evacuation shelter during declared local emergencies. Citizens will be notified when shelter is open. Center located at Quarterpath Recreation Center (202 Quarterpath Road). Contact: Fire Chief T.K. Weiler at 220-6220 or tkweiler@williamsburgva.gov, or Quarterpath Recreation Center at 259-3760. Additional Resourc e s Virginia Department of Health (http://www.vdh.state.va.us) Federal Emergency Management Agency (www.fema.gov) American Red Cross (www.redcross.org) Department of Homeland Security (www.ready.gov) Centers for Disease Control and Prevention (http://www.cdc.gov) Citizen Corps (www.citizencorps.org) Virginia Corps (www.virginiacorps.org) N e i g h b o rh o o d G u i d e
Guarding SAFETY AND SECURITY
o l i c e P r o t e c t i o n responds to citizens in distress, crime, and helps build healthy neighborhoods Pprevents through
community policing. The Police Department manages the Public Safety Communications Center, which dispatches police, fire, and emergency medical services. Contact: Emergency dial 911; non-emergency, contact Chief Mike Yost at 220-2331 or police@williamsburgva.gov.
N e i g h b o r h o o d Wa t c h organizes residents in a defined geographic area under one or more “block captains” to work with police to counteract crime and reduce the opportunity for criminal activity. Program includes: Operation Identification to mark valuables, installation of Neighborhood Watch signs, free home security surveys, and seminars on deterring crime. Contact: Officer Dennis Baines, Crime Prevention Office at 259-7213 or dbaines@williamsburgva.gov, or Officer Thomas Blackman, Crime Prevention Office at 220-6114 or tblackma@williamsburgva.gov. D o o r- t o - D o o r S o l i c i t a t i o n (City Code Chapter 9, Sections 9-286 through 9-304) requires a permit issued by the Police Department to go from place to place or house to house in the City for the purpose of selling or taking orders for goods or services. Contact Police Department at 220-2331 or police@williamsburgva.gov if an unlicensed solicitor is in your neighborhood. Contact: Officer Dennis Baines, Crime Prevention Office at 259-7213 or dbaines@williamsburgva.gov, or Officer Thomas Blackman, Crime Prevention Office at 220-6114 or tblackma@williamsburgva.gov. Va c a t i o n H o m e S e c u r i t y C h e c k s provides out-of-town residents with twice-daily home security checks by City police. Contact: Police Department at 220-2331 or police@williamsburgva.gov to arrange for checks. For additional information contact Officer Dennis Baines, Crime Prevention Office at 259-7213 or dbaines@williamsburgva.gov, or Officer Thomas Blackman, Crime Prevention Office at 220-6114 or tblackma@williamsburgva.gov. S p e e d G u a r d Tr a f f i c Tr a i l e r displays motorists actual speed and the posted speed limit on City roadways. Program includes: speed traffic trailer, and Metro count N e i g h b o rh o o d G u i d e
vehicle classifier system which collects data used to determine traffic counts, speeds, time of day travels, and vehicle class. Contact: Major Jay Sexton, Police Department at 259-7210 or jsexton@williamsburgva.gov. Tr a f f i c C a l m i n g M e a s u r e s focus on reducing or eliminating traffic concerns in neighborhoods due to excessive speed. These efforts include police patrols and new traffic control devices. Contact: Major Jay Sexton, Police Department at 259-7210 or jsexton@williamsburgva.gov. R e s i d e n t P a r k i n g P e r m i t s (City Code Chapter 11, Sections 11-241 through 11-250) provides resident-only parking on public streets meeting specific criteria. Purchase decals from Finance Department ($5 fee for each; 3 visitor decals per property). Apply for new designation of residential permit street through the City Manager’s Office. Contact: City Manager’s Office 220-6100 or citymanager@williamsburgva.gov. P a r k i n g C o n t r o l (City Code Chapter 11, Section 11-146) enforces local ordinances and state parking laws within the City as posted. The Police Department responds to complaints of unlawful parking. Contact: Major Susan Galvin, Police Department at 259-7215 or sgalvin@williamsburgva.gov. P e d e s t r i a n a n d B i c y c l e S a f e t y educates citizens on pedestrian and bike safety by communicating state and local laws. Contact: Officer Dennis Baines, Crime Prevention Office at 259-7213 or dbaines@williamsburgva.gov, or Officer Thomas Blackman, Crime Prevention Office at 220-6114 or tblackma@williamsburgva.gov. C h i l d S a f e t y S e a t I n s t a l l a t i o n ensures that child safety seats are properly installed. Service includes: inspection of child safety seats already in use, installation of new child safety seats, and information on using safety seats properly. On-site installation is available by appointment between 9 a.m. and 5 p.m. It is recommended that the child be present during the installation so that harness and belts can be installed correctly. Contact: On-duty lieutenant, Fire Department at 220-6222 or fire@williamsburgva.gov. City of Williamsburg 5
Controlling NEIGHBORHOOD NUISANCES
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n o p e r a b l e Ve h i c l e R e g u l a t i o n (City Code Chapter 12, Sections 12-60 through 12-67) provides for removal of inoperable vehicles from public property. Program includes: definitions of abandoned and inoperable motor vehicles and procedures for their removal. Inoperable vehicles on private pro p e rt y are handled by the Neighborh o o d Improvement Program (see below). Contact: Major Jay Sexton, Police Department at 259-7210 or jsexton@williamsburgva.gov. M o s q u i t o C o n t r o l P r o g r a m protects public health by reducing the number of mosquitos from June through
September. Program includes: fogging/spraying the entire City from public streets on a weekly basis (every Wednesday around dusk), eliminating breeding sites such as standing water, and using a low-toxicity pesticide to reduce larvae when removing standing water is not feasible. Contact: Public Works Department at 220-6140 or publicworks@williamsburgva.gov. N o i s e C o n t r o l (City Code Chapter 12, Sections 12-26 through 12-30) establishes standards for noise disturbances, and prohibits unnecessary, excessive and annoying noises. Program includes: definition of “noise disturbance� and a listing of specific prohibitions pertaining to noise generated by loudspeakers, musical instruments, public address systems, etc. Contact: Major Jay Sexton, Police Department at 259-7210 or jsexton@williamsburgva.gov.
6 City of Williamsburg
N e i g h b o r h o o d I m p r o v e m e n t P r o g r a m (City Code Chapter 12) regulates the maintenance of private property in neighborhoods. Program includes: citywide curbside inspections of all properties on a rotating basis. Program looks for exterior building and property conditions that violate City and state codes, including weeds and tall grass, accumulation of trash and debris, exterior storage, inoperable motor vehicles, and general building maintenance. (http://www.williamsburgva.gov/dept/ codecomp/programs/nhp.htm). Contact: Codes Compliance Division at 220-6136 or codecomp@williamsburgva.gov. G r a f f i t i P r e v e n t i o n P r o g r a m enhances the appearance of property by encouraging graffiti removal and discouraging future graffiti vandalism. Program includes: cash reward of up to $50 for property owners who promptly remove graffiti from their property. Contact: Police Department at 220-2331 to report graffiti. For additional information contact Property Maintenance Inspector James Banton, Jr., at 220-6125 or jbanton@williamsburgva.gov..
N e i g h b o rh o o d G u i d e
Preserving PROPERTY AND BUILDINGS
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o n i n g O r d i n a n c e A d m i n i s t r a t i o n (City Code Chapter 21, Sections 21-26 through 21-29, 21-41 through 21-47, 21-61 through 21-64, 21-76 through 2181, and 21-96 through 21-99) enforces the City’s zoning regulations. Program includes: regulating land use and responding to questions and complaints concerning such issues as number of people in dwelling units, signs, and tree removal in Chesapeake Bay protection areas. Contact: Zoning Administrator Rodney Rhodes at 220-6131 or rrhodes@williamsburgva.gov.
A r c h i t e c t u r a l R e v i e w (City Code Chapter 21, Sections 21-851 through 21-863) helps to maintain and enhance the appearance of the City’s entrance corridors and older neighborhoods. Program includes: notifying new property owners in the Architectural Preservation and Corridor Protection Districts about the City’s design standards and regulations; review of new buildings, additions, accessory buildings and signs by the Architectural Review Board; and preparation of design review guidelines (http://www.williamsburgva.gov/dept/planning/drg.htm). Contact: Deputy Planning Director Carolyn Murphy at 220-6132 or cmurphy@williamsburgva.gov. B e a u t i f i c a t i o n A w a r d s P r o g r a m recognizes individuals and groups who have demonstrated a commitment to the
N e i g h b o rh o o d G u i d e
improvement of our community environment and the beautification of our surroundings. Program includes: nomination of candidates in five categories (Neighborhoods, Businesses, Service Clubs and Organizations, Individuals, and Institutions). Nominations are due annually in July. Contact: Administrative Assistant Dee Scott, Planning Department at 220-6130 or dscott@williamsburgva.gov. C o m p l a i n t I n s p e c t i o n s ensure the quality and appearance of buildings in the City. Program includes inspections when complaints are received regarding conditions that may violate the Virginia Uniform Statewide Building Code or City ordinances. Complaints regarding exterior conditions that can be seen from a public right of way can be anonymous. Complaints regarding interior conditions must be in writing so that inspectors can legally enter the building. (http://www.williamsburgva.gov/dept/codecomp/program s/nhp.htm). Contact: Codes Compliance Division at 220-6136 or codecomp@williamsburgva.gov. R e n t a l I n s p e c t i o n P r o g r a m (City Code Chapter 5, Sections 5-221 through 5-222, 5-231 through 5-233, 5-241 through 5-244, and 5-266 through 5-268) prevents property deterioration and protects public health and safety by ensuring proper building maintenance in rental dwellings units in four housing conservation districts. Program includes: initial registration and inspection of rental dwelling units in the Housing Conservation Districts; if the inspection reveals no disqualifying violations a 48-month certificate of compliance will be issued and no additional inspections will be needed until the certificate’s expiration. An inspection is also required when a house or apartment is first offered for rent in a housing conservation district. (http://www.williamsburgva.gov/dept/codecomp/program s/nhp.htm). Contact: Codes Compliance Division at 220-6136 or codecomp@williamsburgva.gov.
City of Williamsburg 7
Protecting AND IMPROVING THE ENVIRONMENT
arbage/Trash Collection provides garbage pick-up for single-family households in the City. Program includes: G garbage pick-up by privately contracted provider, bagged lawn debris pick-up (limited to ten (10) bags of yard debris or ten (10) tied/boxed bundles of small tree limbs/branches each collection day), and household bulk-item pick-up by appointment (see details below). Contact: Public Works at 220-6140 or publicworks@williamsburgva.gov.
Recycling Pro g r a m s provide residents with a convenient means for recycling and proper disposal of waste and litter. Program includes: weekly curbside recycling, leaf and Christmas tree collection, and household chemical disposal. Contact: Public Works & Utilities Department at 220-6140 or publicworks@williamsburgva.gov. Household Bulk Item Collection provides residents with a means of disposing of large household items. Program includes: curbside pick-up by appointment only. Residents must call the City two days prior to desired pick-up. Collections are limited to two items per collection and three collections per year. Examples of household items are sofas, washers, dryers and mattresses. Building materials are not accepted. Contact: Public Works at 220-6140 or publicworks@williamsburgva.gov for questions or appointments. C o n v e n i e n c e C e n t e r, located at the former James City County Landfill on Jolly Pond Road, is available for materials not allowed by the household bulk item collection. The Center is open seven days a week, 7:00 a.m. - 5:00 p.m. Residents may utilize the Center on a prepurchased coupon basis. The number of coupons required is subject to the size of the load brought to the Center. Coupon booklets can be purchased at the James City County Fire Stations and both of the Williamsburg and James City County Treasurers’ Offices. Contact: Public Works at 220-6140 or publicworks@williamsburgva.gov. Household Chemical Disposal offers residents an environmentally safe method of disposing of household chemicals. Program includes: collection the second Saturday of the month from February through October at the Tewning Road Convenience Center off Ironbound Road (9 a.m.–1 p.m.). Drop-off items include: paint, household maintenance 8 City of Williamsburg
products, lawn and garden products, automotive products, and miscellaneous household chemicals. Items not accepted: business or medical waste, compressed gas cylinders, explosives, ammunition or gun powder, shock-sensitive materials, radioactive products and household trash. Contact: Public Works at 220-6140 or publicworks@williamsburgva.gov. Stre e t S w e e p i n g operates year round to remove litter and debris from City streets. Contact: Street Division of Public Works Department at 220-6140 or publicworks@williamsburgva.gov. Neighborhood Clean-Up and Litter Control Pro g r a m assists residents in keeping their neighborhoods clean and litter-free. Program includes: trash pick-up by appointment and public education information on litter control. Contact: the Public Works Department at 220-6140 or publicworks@williamsburgva.gov. Leaf Collection provides leaf collection during the months of November and December using a street vacuum system. Program includes: two weekly alternating routes. Leaves must be raked to the curb. Contact: Public Works at 220-6140 or publicworks@williamsburgva.gov. C h r i s t m a s Tree Collection picks up used Christmas trees curbside. Program includes: collecting trees the first and second Monday after New Year’s Day. A schedule is provided prior to collection. Contact: Public Works at 220-6140 or publicworks@williamsburgva.gov. Storm w a t e r M a n a g e m e n t provides environmentally sound practices for controlling stormwater and flooding. Program includes: cleaning of ditches, catch basins and pipes; erosion control; storm sewer installation; Best Management Practices (BMP) facilities (dry and wet ponds), and inspection of privately owned facilities. Contact: Street Division, Public Works Department at 220-6140 or publicworks@williamsburgva.gov. C h e s a p e a k e B a y P ro t e c t i o n (City Code Chapter 21, Sections 21-614 and 21-816 through 21-826) works to protect and improve the water quality of the Chesapeake Bay, its tributaries, buffer areas and other sensitive environmental lands by minimizing the potential adverse effects of human activity upon these areas. This program includes: requiring a tree-removal permit when removing a tree in certain circumstances. Contact: Zoning Administrator Rodney Rhodes at 220-6131 or rrhodes@williamsburgva.gov for tree removal guidelines or additional information. N e i g h b o rh o o d G u i d e
Maintaining AND REPAIRING PUBLIC STREETS
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t r e e t M a i n t e n a n c e P r o g r a m identifies streets in need of repair and maintains the City’s street system. Program includes: development of annual paving schedule and asphalt patching as needed. Contact: Public Works at 220-6140 or publicworks@williamsburgva.gov.
Tr a f f i c C o n t r o l S i g n s , S i g n a l s a n d M a r k i n g s reduce traffic accidents, injuries, and fatalities by regulating and controlling traffic. Program includes: maintenance and installation of traffic signals and signs, and annual painting of crosswalks and stop bars. Contact: Public Works at 220-6140 or publicworks@williamsburgva.gov. S i d e w a l k R e p a i r s a n d E x t e n s i o n s maintains the quality and safety of City walkways and encourages pedestrian activity in the City. Program includes: responding to problems reported by City residents and utilizing in-house and private contractors to install new sidewalks. Contact: Public Works at 220-6140 or publicworks@williamsburgva.gov. A D A R a m p s provide access to City sidewalks for residents and visitors with disabilities. Program includes installing ramps with new sidewalks and on existing sidewalks at intersections and crosswalks. Contact: Public Works at 220-6140 or publicworks@williamsburgva.gov. S t r e e t L i g h t i n g provides City streets with lighting supplied by Dominion Virginia Power. Program includes repairing non-working streetlights by Dominion Virginia Power. Please supply the pole number when reporting a broken light to ensure a quick response from Dominion Virginia Power (1-888-569-5700). Contact: Public Works at 220-6140 or publicworks@williamsburgva.gov. N e i g h b o rh o o d G u i d e
R e s i d e n t i a l U n d e r g r o u n d W i r i n g P r o g r a m gives neighborhoods the opportunity to convert overhead wiring to underground. Program requires: 100% participation by the neighborhood and commitment to pay half the cost of the underground wiring project. Contact: Public Works Department at 220-6140 or publicworks@williamsburgva.gov. S n o w R e m o v a l is performed by City crews on roads located within City limits. The City clears main roads first, collector streets second, and then local subdivision streets. Residents are responsible for clearing driveways after trucks have plowed. Contact: Public Works at 220-6140 or publicworks@williamsburgva.gov. Wa t e r a n d S e w e r S e r v i c e s are provided to City residents and businesses. Residents are responsible for maintaining water service line between water meter and house. Residents are also responsible for clearing
sewer blockages between the house and the City’s main line. Contact: Public Works at 220-6140 or publicworks@williamsburgva.gov. L a n d s c a p i n g on public property, including street trees and accent plantings, is installed and maintained by the Landscape Division. Property owners are expected to cut grass and tend ground covers up to the curb line. Contact: Public Works at 220-6140 or publicworks@williamsburgva.gov.
City of Williamsburg 9
Caring
FOR NEIGHBORS IN NEED
C
i t y H u m a n S e r v i c e P r o g r a m s address social, emotional, educational, and health-related needs for children, adults, elderly, and special-needs populations in the City. Contact: Director of Human Services Peter Walentisch at 220-6161 or pwalenti@williamsburgva.gov. B e n e f i t P r o g r a m s include: auxiliary grants (elderly), energy assistance, food stamps, general relief, Medicaid, temporary assistance for needy families, and state/local hospitalization. Contact Senior Eligibility Worker Edna Malpass at 220-6168 or pwalenti@williamsburgva.gov. S o c i a l Wo r k P r o g r a m s include adoption and foster care services, adult and child protective services, crisis intervention, day care, employment services, emergency assistance, mediation services, nursing home screenings, case management, home visitation, and information and referral services to area public and private agencies. Contact: Social Work Supervisor Wendy Evans at 220-6169 or pwalenti@williamsburgva.gov. C o m m u n i t y S e r v i c e P r o g r a m s include youth prevention and achievement programs (summer and year round), Citizen Corps community volunteer programs, homelessness intervention and prevention, and outreach services for at-risk youth, elderly, and disabled citizens. Contact Youth Coordinator Zarina Burdge at 220-6163 or pwalenti@williamsburgva.gov.
10 City of Williamsburg
Wi l l i a m s b u r g P r o j e c t L i f e s a v e r assists in the search for lost persons who suffer from Alzheimer’s Disease, are mentally handicapped or suffer other forms of dementia through the use of radio receivers and transmitters. Program includes: registration, training, and radio distribution. Contact: Officer Dennis Baines, Crime Prevention Office at 259-7213 or dbaines@williamsburgva.gov, or Officer Thomas Blackman, Crime Prevention Office at 220-6114 or tblackma@williamsburgva.gov. A f f o r d a b l e H o u s i n g P r o g r a m s provide rental public housing units, projects to rehabilitate existing housing (such as Braxton Court), and projects to create new low/moderate income owner occupied housing (such as Strawberry Plains). The Williamsburg Redevelopment and Housing Authority is the City’s housing partner. (www.wrha.us/) Contact: Executive Director Jan Hillman at 220-3477 or whraed@widomaker.com. C e d a r G r o v e C e m e t e r y, a 17-acre, City-owned cemetery located on South Henry Street, provides interment services for City residents. Services include: selling burial spaces, preparation for interments, and coordinating installation of monuments and stones. Cemetery has memorial cremation garden for City and non-City residents. Full-time caretaker is available on site. Contact: Public Works at 220-6140 or publicworks@williamsburgva.gov
N e i g h b o rh o o d G u i d e
Providing ACTIVITY & MEETING VENUES
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u a r t e r p a t h R e c r e a t i o n C e n t e r provides a double gymnasium, outdoor pool, and two multi-purpose rooms and classrooms for community meetings for a rental fee. Center also serves as City’s emergency shelter. Recreation programs include: year-round instructional classes and athletic programs for adults, teens, and children. Contact: Parks and Recreation Department 259-3760, or Deputy Director Lori Rierson at lrierson@williamsburgva.gov.
C i t y P a r k s provide venues for neighborhood picnics and other leisure time activities in a passive or active environment. Park sites include: Bicentennial Park, College Landing Park, Highland Park, Wales Park, Kiwanis Park (has three ball fields), Quarterpath Park (has three ball fields), Waller Mill Park (has boating on Waller Mill Reservoir), Strawberry Plains Park and Redoubt Park. A City parks brochure is available at http://www.williamsburgva.gov/gen/direct/dirmap.pdf. Contact: Senior Secretary of Parks & Recreation Amy Holman at 259-3760 or aholman@williamsburgva.gov.
N e i g h b o rh o o d G u i d e
Wa l l e r M i l l D o g P a r k provides a safe, open play park for large and small dogs to enjoy. Service includes: membership requirements, such as a current dog license and rabies vaccination. A dog park brochure is available at http://www.williamsburgva.gov/dept/rec/dpbroc.pdf. Contact Facilities and Grounds Manager Mike Gentry at 259-3778 or mgentry@williamsburgva.gov. M e e t i n g S p a c e for neighborhood association annual meetings is provided free of charge (City Council Chambers) but is contingent on availability. Contact: Administrative Assistant Gerry Walton at 220-6100 or gwalton@williamsburgva.gov. Additional meeting space is available for a rental fee at the Community Building (220-6140), Quarterpath Recreation Center (259-3760), and the Williamsburg Regional Library (259-4070).
C o m m u n i t y B u i l d i n g , located in City Square (401 N. Boundary Street), is available for rent for public and private events. Information on the building is available online at www.williamsburgva.gov/gen/comctr/service.htm. Contact: Public Works Department at 220-6140 or publicworks@williamsburgva.gov.
City of Williamsburg 11
Partnering
TO PROVIDE INTERGOVERNMENTAL SERVICES
W
illiamsburg/James City County Public Schools are jointly funded by the City and James City County. Administrative offices are located in the James City County Complex and School Board meetings are held on the first and third Tuesdays of the month at 7:30 p.m. Contact: Williamsburg/James City County Schools at 253-6777 or www.wjcc.k12.va.us. Wi l l i a m s b u r g / J a m e s C i t y C o u n t y C o u r t h o u s e , located at 5201 Monticello Avenue, is jointly funded by the City and James City County. Circuit Court, District Court, and Juvenile and Domestic Relations District Court are located at the courthouse. Offices of the Commonwealth Attorney, Clerk of Circuit Court, and Sheriff are located at the courthouse. Contact: Sheriff Robert Deeds at 564-2220 or wjccso@widomaker.com. A n i m a l C o n t r o l services are provided through a contractual agreement with James City County. Services include: impoundment of stray animals, animal adoption, trapping of nuisance animals, and assistance with wildlife calls. Contact: James City County Animal Control at 565-0370; for after-hour emergencies, call 253-1800. R e g i o n a l A n i m a l S h e l t e r houses and protects stray and surrendered dogs and cats in the Greater Williamsburg region at the Heritage Humane Society. James City Animal Control shares an office with the Heritage Humane Society at 430 Waller Mill Road. Contact: Heritage Humane Society at 221-0150 or visit www.heritagehumanesociety.org.
Williamsburg, James City County and York County at an affordable rate. Transit system includes eight routes around the region and offers (by appointment) transportation for people with disabilities. Contact: Williamsburg Area Transport 259-4093 or www.williamsburgtransport.com. Wi l l i a m s b u r g R e g i o n a l L i b r a r y provides community library services at two locations including the opportunity to borrow 380,000 books, videos, compact discs, and books on cassette, and provides access to online resources. Services include: material review, online checkout, and bookmobile services. Contact: Williamsburg Regional Library at 259-4040 or visit http://www.wrl.org/. Yo u t h A c h i e v e m e n t P r o g r a m provides opportunities for at-risk City youth ages 12-15 to participate in year-round youth development and achievement activities. Program includes: leadership and career development, neighborhood volunteer projects, academic assistance, and mentoring opportunities. Contact: Director of Human Services Peter Walentisch at 220-6166 or pwalenti@williamsburgva.gov.
Wi l l i a m s b u r g A r e a Tr a n s p o r t provides regional bus service to residents, visitors, and students in the City of Wi l l i a m s b u r g F a r m e r s M a r k e t provides fresh regional produce and products at weekly markets held in Merchants Square. Market includes: 30+vendors, special community programs and a market website: www.williamsburgfarmersmarket.com. Contact: Market Manager Libbey Oliver at 259-3768 or loliver@williamsburgva.gov.
12 City of Williamsburg
N e i g h b o rh o o d G u i d e
Communicating EFFECTIVELY WITH RESIDENTS
ity We b s i t e provides world-wide access to information on City and regional services, programs, and events at C www.williamsburgva.gov. Website includes: City information, property information, and City job listings. Contact: Webmaster Michelle Woolson at 220-6186 or mwoolson@williamsburgva.gov.
Video-Streaming City Meetings provide an opportunity for citizens to view City meetings 24 hours a day on the City’s website at http://www.williamsburgva.gov/govt/index.htm. Services include: live broadcast of City Council and Planning Commission meetings on Channel 48, and archives of all broadcast meetings. Contact: Information Technology Manager Mark Barham at 220-6189 or mbarham@williamsburgva.gov. E-Government Services provides 24-hour access to City services via the City’s website (www.williamsburgva.gov). Services include: streamed and archived public meetings and online payment of utility bills, tax bills, parking tickets and code-compliance fees. Additional services include email announcements, virtual tours of City facilities, and Public Works request system. Contact: Information Technology Manager Mark Barham at 220-6189 or mbarham@williamsburgva.gov. P ro p e rty Information System provides detailed information on property located in the City. System includes: structure and ownership information and value data. The system is a free service available on the City’s website at www.williamsburgva.gov. Contact: Information Technology Manager Mark Barham at 220-6189 or mbarham@williamsburgva.gov. Quarterly Quill informs residents of City news and services through a quarterly newsletter sent by the Williamsburg City Council. Newsletter includes: timely City information on meetings, services, and projects, and a quarterly letter from the Mayor. Newsletters are available on the City’s website at http://www.williamsburgva.gov/gen/news/news.pdf. Contact: Assistant City Manager Jodi Miller at 220-6100 or jmiller@williamsburgva.gov. WMSBG Channel 48 communicates City and regional information to residents and visitors on cable channel 48. Programs include: City Council and Planning Commission Meetings, City notices and agendas, City and James City N e i g h b o rh o o d G u i d e
County programming, City emergency information, and community bulletin board. Contact: Information Technology Manager Mark Barham at 220-6189 or mbarham@williamsburgva.gov. Community Profile provides statistics and quality of life information regarding the City and region. Profile includes: information about demographics, economic development, area attractions, and City government. Profile is available on City website at http://www.williamsburgva.gov/dept/manager/ EDEV/commprof/commprof.htm. Contact: Economic Development Manager Michele DeWitt at 220-6120 or mdewitt@williamsburgva.gov. New Residents Fact Sheets provides information on City services and contact numbers for new residents. Fact Sheets are available on the City’s website at www.williamsburgva.gov. Contact: Administrative Assistant Gerry Walton at 220-6100 or gwalton@williamsburgva.gov. Student Information provides students with information about their community. Program includes: a student edition of the New Resident Information Sheet and a student section on the City’s website. Contact: City Manager’s Office at 220-6100 or www.williamsburgva.gov/students/index.htm. City Boards and Commissions provide City residents with an opportunity to participate in City government in a variety of ways. Opportunities require completion of an application and appointment by City Council. Applications are available on the City’s website at www.williamsburgva.gov. Contact: Clerk of Council Shelia Crist at 220-6103 or scrist@williamsburgva.gov. Neighborhood Council of Williamsburg provides an opportunity for neighborhood representatives to discuss a variety of issues, concerns and opportunities relating to quality of life in City neighborhoods. Council meets: first Saturday of the month at 8:00 a.m. in the Municipal Building, 401 Lafayette Street. Anyone interested is encouraged to attend. Contact: Assistant City Manager Jodi Miller at 220-6100 or jmiller@williamsburgva.gov for contact information on the current Neighborhood Council chairperson. Registering to Vo t e in the City is done in the Voter Registrar’s Office located in the Stryker Building at 412 Boundary Street. Information on how to register to vote is available at www.williamsburgva.gov/dept/votreg or by contacting the Voter Registrar Win Sowder at 220-6157 or wsowder@williamsburgva.gov. City of Williamsburg 13
Contact
INFORMATION FOR CITY OF WILLIAMSBURG
Council Members Mayor Jeanne Zeidler 148 Mimosa Drive Williamsburg, Virginia 23185-4004 229-0727 jzeidler@williamsburgva.gov
Judy Nightengale Fuqua Commissioner of Revenue P.O. Box 245 Williamsburg, Virginia 23187-0245 220-6150 jfuqua@williamsburgva.gov
Vi c e - M a y o r C l y d e A . H a u l m a n 511 Newport Avenue Williamsburg, Virginia 23185-4012 229-8898 chaulman@williamsburva.gov
Cressondra Conyers Commonwealth Attorn e y 5201 Monticello Avenue, Suite 4 Williamsburg, Virginia 23188-8213 564-2277 cconyers@wjce_ca.hotmail.com
Paul Freiling 4 Bertier Court Williamsburg, VA 23185-8607 229-5165 pfreiling@williamsburgva.gov Mickey Chohany 129 Berkeley Lane Williamsburg, VA 23185-3437 570-6700 mchohany@williamsburgva.gov Robert A. “Bobby� Braxton 128 Braxton Court Williamsburg, Virginia 23185-3501 229-6208 rbraxton@williamsburgva.gov Clerk of Council S h e l i a Y. C r i s t 401 Lafayette Street Williamsburg, Virginia 23185-3617 220-6103 scrist@williamsburgva.gov City Attorney J o s e p h F. P h i l l i p s 401 Lafayette Street Williamsburg, Virginia 23185-3617 220-6251 jphillip@williamsburgva.gov Constitutional Officers B e t s y Wo o l r i d g e Clerk of Court 5201 Monticello Avenue, Suite 6 Williamsburg, Virginia 23188-8213 564-2242 bwooridge@courts.state.va.us 14 City of Williamsburg
Wi n S o w d e r Voter Registrar 412 N. Boundary Street Williamsburg, Virginia 23185-3650 220-6157 wsowder@williamsburgva.gov M. Ann Davis Treasurer P.O. Box 360 Williamsburg, Virginia 23187-0360 220-6155 adavis@williamsburgva.gov CITY ADMINISTRATORS City of Williamsburg 401 Lafayette Street Williamsburg, Virginia 23185-3617 J a c k s o n C . Tu t t l e , City Manager 220-6100 jctuttle@williamsburgva.gov J o d i M i l l e r, Assistant City Manager 220-6100 jmiller@williamsburgva.gov R e e d N e s t e r, Planning Director 220-6130 rnester@williamsburgva.gov
Dan Clayton, Pub. Works & Utilities Director 220-6140 dclayton@williamsburgva.gov Phillip Serra, Finance Director 220-6180 pserra@williamsburgva.gov M a r k B a rh a m , Information Technology Manager 220-6189 mbarham@williamsburgva.gov P e t e r Wa l e n t i s c h , Human Services Director 220-6161 pwalenti@williamsburgva.gov Michele DeWitt, Economic Development Manager 220-6120 mdewitt@williamsburgva.gov Paul Hudson, Parks & Recreation Director 202 Quarterpath Road Williamsburg, Virginia 23185-4721 259-3760 phudson@williamsburgva.gov T. K . We i l e r, Fire Chief 440 N. Boundary Street Williamsburg, Virginia 23185-3650 220-6220 tkweiler@williamsburgva.gov J a m e s M . Yo s t , Police Chief 425 Armistead Avenue Williamsburg, Virginia 23185-3651 259-7201 myost@williamsburgva.gov
Stan Skinner, Codes Compliance Administrator 220-6135 sskinner@williamsburgva.gov
N e i g h b o rh o o d G u i d e
City of Williamsburg contact information --------------------------------------frequently called numbers E m e r g e n c y ( p o l i c e , f i r e a n d m e d i c a l c a l l ) . . .99 1 1 Police Department (non-emergency) . . .220-2331 Fire Department (non-emergency) . . . .220-6220 Animal Control . . . . . . . . . . . . . . . . . . . .565-0370 Building Permitting/Inspections . . . . . .220-6254 Business License . . . . . . . . . . . . . . . . . . .220-6150 City Manager’s office . . . . . . . . . . . . . . .220-6100 City Clerk . . . . . . . . . . . . . . . . . . . . . . . .220-6103 Code Enforcement . . . . . . . . . . . . . . . . .220-6131 Community Building Rental . . . . . . . . .220-6140 Dog Licenses . . . . . . . . . . . . . . . . . . . . .220-6180 Economic Development . . . . . . . . . . . . .220-6120 Emergency Operations Center . . . . . . . .259-7200
Finance Department . . . . . . . . . . . . . . . .220-6180 Human Resources Office . . . . . . . . . . . .220-6105 Human/Social Services . . . . . . . . . . . . . .220-6161 Parking Permits . . . . . . . . . . . . . . . . . . .220-6180 Parks and Recreation . . . . . . . . . . . . . . .259-3760 Planning Department . . . . . . . . . . . . . . .220-6130 Public Works and Utilities . . . . . . . . . . .220-6140 Public Works after hours . . . . . . . . . . . .220-6196 Taxes – Property Appraiser . . . . . . . . . .220-6185 Taxes – Revenue . . . . . . . . . . . . . . . . . . .220-6150 Trash/Recyling Collection . . . . . . . . . . .220-6140 Voter Registrar . . . . . . . . . . . . . . . . . . .220-6157 Water Service . . . . . . . . . . . . . . . . . . . . .220-6188
www.williamsburgva.gov
CITY OF WILLIAMSBURG 401 Lafayette Street Williamsburg, VA 23185
C A R R I E R R O U T E P R E S O RT P O S TA L C U S T O M E R W I L L I A M S B U R G , VA 2 3 1 8 5
Presorted Standard U.S. Postage PA I D Williamsburg, VA Permit No. 14