Group Culture and Human Development

We are purposefully fueled by the Vision of Love

Through our people policies, cultural activities, learning and development opportunities, the JMMB Group (the Company) fosters a family environment which is collectively intended to manifest the Vision of Love.

It is for this reason that we continue to work on building strong bonds and partnerships among our team members and with our clients, all with the deeper intention of increasing each family member’s experience of Love and the expression of the greatness within our JMMB family.

COVID-19 presented us with unprecedented challenges which called for a creative plan of action that supported and served our team members, the JMMB Group and ultimately our valued clients.

Consistent with our Family Success Model (figure 1), and anchored in our commitment to keeping our team members’ best interest at heart, the Company was intentional about employing our seven (7) pillars that make-up JMMB’s Guiding People Principles Through Change (figure 2) across the entire organization.

The JMMB team in keeping with our core values rose to meet the demands of this unique and extremely demanding period and showed extraordinary leadership, resilience, commitment, resourcefulness and dedication.

We remain true to who we are, and seek to operate from love and not fear. Always looking for the solutions and the new possibilities TMs feel fully “complete” and share their feelings, fears, concerns, opinions, ideas and aspirations in an open, honest, transparent & collaborative environment

All TMs feel heard, respected, valued and appreciated TMs and Team Leaders are engaged, productive, and are expressing their creativity. They feel fully supported throughout the challenge

Our team (TMs and TLs) is supported in providing extraordinary leadership that will facilitate the achievement of our people and business objectives in the face of the challenges, in the best interest of all We maintain our client partnership standards throughout the challenge We emerge stronger individually and collectively. We take advantage of the lessons and opportunities that arise

AREAS OF FOCUS ACROSS THE GROUP

The areas of focus during this period were implementing work from home arrangements, strengthening team member engagement, continuing with learning and development especially in the area of online training and managing people expenditure.

As a company founded on love and best interest, we are committed to the growth, holistic development and wellbeing of our team members. As such a group response plan was developed acknowledging that the new way of operating would largely be a new way of being for all of us, taking into account the social and psychological possible impact it may have on our team members. The group response plan looked at the following:

• Team member well-being • Team member policies and procedures • Team member protection and safety • Internal communication • Changing work processes • Business continuity plan • Monitoring and reporting

PEOPLE EXPENSE MANAGEMENT PRINCIPLES THROUGH THE PANDEMIC OF 2020

Our mission is to ensure everything we do at JMMB, is ultimately to help everyone to experience love and to realize the greatness in themselves, their families and their communities. As such our people expense management principles that guided the pandemic were equitable and had the best interest of all at heart, including our directors, shareholders and team members. These decisions led to:

1. No redundancies to permanent team members outside of previously planned restructuring due to core system changes

2. No reduction in working hours as we were able to redeploy team members where necessary

3. Remote work arrangements to facilitate social distancing

Excerpt from the Vision of Love

The JMMB team is clear that the organisation is based on UNCONDITIONAL LOVE and MUTUAL RESPECT. This LOVE is expressed in ongoing day-to-day working relationships and performance. Unconditional love is expressed in every interaction and is the foundation upon which the organisation rests. Love motivates the JMMB team to serve our clients who are a very special part of our family. The driving force of the organisation is to provide opportunities for team players to expand their potential, to recognise the power within and their ability to fully express and manifest this power to the benefit of the individual, the organisation and the society. In the process, all individuals and organisational goals are achieved.

Play