CAR SHARING
APRIL 2019
Buzzword or reality?
TRAINING RMI makes skills
development a priority
BUSINESS OF THE YEAR AWARDS
SEWELLS – MSXI / NADA recognises the country’s best A LOOK AT THE NADA DEALER PERFORMANCE CONFERENCE RMI UPDATE: HYTEC AND GS-HYDRO PARTNER UP; FUCHS TO INCREASE TANZANIAN PRESENCE; www.automobil.co.za A CAREER IN THE MOTOR INDUSTRY CAN BE LUCRATIVE; CONSORTIUM UNVEILS NEW RESEARCH; MIKE MABASA JOINS NAAMSA; VWSA TACKLES YOUTH UNEMPLOYMENT; EARN A VDQ QUALIFICATION
APRIL 2019 -
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22 -- NOVEMBER 2014 APRIL 2019
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CONTENTS – APRIL 2019 COLUMNS 5 7 9 60 66
P22 Editor: Kate Kennedy kate@thefuture.co.za
Design and layout: Heinz Bawa heinz@thefuture.co.za Reporter: Greg Surgeon greg@thefuture.co.za Publisher: Richard Lendrum richard@thefuture.co.za
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Advertising Sales Executives: Enver Lawangi, Greg Surgeon, enver@thefuture.co.za greg@thefuture.co.za
RMI news Industry news VW tackling youth unemployment Automechanika Johannesburg Ford welcomes Minesh Bhagaloo Member update COVER STORY
P30
Production: Mabel Ramafoko mabel@thefuture.co.za
Future Publishing (Pty) Ltd 6 Rodwiela Road, Edenburg, Rivonia PO Box 3355, Rivonia, 2128 Tel: +27 (11) 803-2040
UPDATES 12 18 19 30 47 64
Sub-editor: Peggy Lendrum peggy@thefuture.co.za
Driver’s Seat: Jakkie Olivier, CEO of the RMI Editor’s Letter: Kate Kennedy Hot Stuff! New product showcase Frequently asked Questions: Answers from experts Tailpiece: Perfect paint refinishing technique
NADA’s Conference Awards The National Automobile Dealers’ Association recognises great performers
FEATURES 6
Vehicle Damage Quantifier qualification The minimum requirements for motor body repair and insurance estimators and assessors
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RMI Automobil’s Editorial Sub-Committee: Viv Corinaldi; Gary McCraw, Danelle Van Der Merwe, Wynter Murdoch, Greg Surgeon, Jakkie Olivier and Jan Schoeman
A digital version of this magazine is available at www.rmi.org.za Automobil is the official journal of the Retail Motor Industry Organisation (RMI) which hosts 13 constituent associations: ACRA (component remanufacturers); ERA (engine re-builders and automotive engineers); MDA (motorcycle, scooter, quad and jet-ski/outboard engine dealers); MIMA (Motor Industry Manufacturers’ Association); MIWA (the full spectrum of workshop operators); MPEA (wholesale and retail part dealers); NADA (new and used car and truck dealers); VTA (vehicle testing); SADFIA (diesel pumproom operators); SAPRA (Fuel resellers, convenience store and car wash operators); SAMBRA (South African Motor Body Repairer's Association); SAVABA (vehicle body builders) and TDAFA (tyre dealers and fitment centres).
Automobil is available to purchase from the publishers at R25 a copy. Automobil is produced and published monthly by Future Publishing (Pty) Ltd for the Retail Motor Industry Organisation. The views and opinions expressed in the publication are not necessarily those of the publishers or the Retail Motor Industry Organistion. While precautions have been taken to ensure the accuracy of advice and information contained in editorial and advertisements, neither the publishers nor the Retail Motor Industry Organisation can accept responsibility for errors, misrepresentations or omissions, or for any effect or consequence arising therefrom. Permission to republish any article or image or part thereof must be obtained in writing from the publishers.
32 MIWA’s MOTOR MECH Show Held at Newton Technical High School Port Elizabeth 36 Spraying success The benefits of compressed nitrogen in spray painting 38 Tech Talk A day in the life of a con-rod 44 Stop-start technology New battery to handle new technology 46 SETAs’ future cast in stone The National Skills Development Plan has secured the future of SETAs 50 Labour Law Suspension as a precautionary measure 52 Legal Eagle Driving with an expired driver’s licence 54 Training RMI makes skills development a priority 62 Workshop Fixing faults on the Audi Q5 and the Opel Vauxhaul Astra
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BELONGING IS BETTER BUSINESS Here’s why… e Legacy and unity • We’ve been representing the retail motor industry for more than 100 years. • With more than 8,000-member businesses, our unity is our strength.
e Your voice RMI represents the industry at: • Centralised wage negotiations. • Various MIBCO and Industry-related Boards and committee structures. • Various South African Bureau of Standards (SABS) committees and working groups. • The National Regulator for Compulsory specifications (NRCS), defending our industry when compulsory specifications and standards are compromised. • The Moto Health Care Fund, Industry Provident Funds and the Sick, Accident and Maternity Pay Fund. • Meetings hosted by reputable organisations recognised by government, big business, consumers and relevant stakeholders like Business Unity SA (BUSA).
e Supports your business • Professional industrial relations advice ensuring procedural and substantive fairness when disciplining staff. • Chairing of disciplinary hearings and AUTOMATIC entry at the CCMA, DRC and Labour Court. • Exceptional CPA support at the National Consumer Commission (NCC) and the Motor Industry Ombudsman of South Africa (MIOSA). • Facilitation of a business-to-business complaint where both parties are RMI members, with a complaint resolution rate in excess of 95%. • Training needs and representation via merSETA and W&RSETA. • Industry-specific products like RMI4BEE, RMI4LAW, RMI4OHS and RMI4SURE.
e Keeps you in the know • Industry labour relations seminars. • Automobil magazine and weekly web letters. • Commenting on industry topics in the media, and participating in and hosting numerous conventions and shows.
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Vehicle Testing Association
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DRIVER’S SEAT
How serious are you about Occupational Health and Safety? Jakkie Olivier, CEO of the RMI
D
id you know every employer in South Africa is required to have an Occupational Health and Safety (OHS) policy that complies with the requirements of the OHS Act? Did you know that by not being compliant businesses close their doors every year due to legal action and expenses resulting from an OHS case? Don’t be one of those businesses. Get compliant. And if you aren’t sure how to do this, the RMI is here to help. Our country’s Constitution allows every person the right to a healthy and safe environment. All employers are compelled to adopt and implement measures to safeguard their employees against occupational accidents and diseases as well as ensuring the health and safety of persons other than employees entering the business premises.
Committee and a Health and Safety Representative. The OHS Act requires that you provide and maintain as far as reasonably practicable, a safe- and hazardous-free working environment. You need to take reasonable steps to eliminate or mitigate health and safety hazards before resorting to personal protective equipment. You also need to protect and safeguard the environment against harmful practices that might start in the workplace. It is also your job to enforce disciplinary measures as prescribed in legislation, in the interest of health and safety in the business.
Here are the basics in a nutshell for employers.
There is a process in terms of putting the OHS Committee together and selecting the Health and Safety Representative. Employers and workers must consult one another with regards to the nomination or election, period of office and appointment of the committee.
You have to develop an OHS policy that all employees need to review and understand. To put this policy together you need to appoint an OHS
The committee is expected to hold meetings as often as necessary, but at least once every three months; to make recommendations to the employer
regarding health and safety matters; to discuss incidents; and keep record of all recommendations made. Among other things, the Health and Safety Representatives are empowered to identify potential dangers, investigate incidents, make recommendations and conduct inspections. They are also expected to attend any investigation or formal inquiry held in terms of the Act. What you need to realise is that OHS compliance is so much more than just having a fire extinguisher on the property. It also covers aspects such as general sanitation; hygiene and cleanliness; sufficient and quality lighting; adequate ventilation; drinking water; First Aid, safe and secure storage facilities for hazardous equipment and chemicals; protective wear and safety equipment; signage and more. As the RMI we stand for excellence and the highest industry standards. We want all our members to be 100% OHS compliant. Let’s all make the effort to take this seriously and get our businesses in order.
For information on the RMI and its workings, visit www.rmi.org.za or call 011 886 6300
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CONSTITUENT ASSOCIATIONS Who do they represent and what are their objectives? The RMI is a proactive, relevant, retail and associated motor industry organisation recognised as the leading voice in South Africa’s automotive aftermarket, serving the daily needs of its members and playing a key role in enabling motor traders to deliver top class service to motoring consumers. Here are the associations which fall under its umbrella… ACRA (Automotive Component Remanufacturers’ Association) ACRA represents component remanufacturers involved in the remanufacture of safety-critical components and radiators, an ever-growing industry in which keeping abreast of change is crucial for business owners. ERA (Engine Remanufacturers’ Association) ERA represents motor engineers who re-machine, rebuild and remanufacture engines in South Africa. ERA members promote the reuse of engines, parts and components in a manner that is green and sustainable. ERA members create employment and skills development opportunities, directly in their own machine shops and indirectly through suppliers to the industry and component manufacturers. MDA (Motorcycle Dealers’ Association) MDA represents members who are motorcycle dealers – these members benefit from an extensive array of value-add services and products such as commercial insurance, labour legal assistance and representation, consumer dispute resolution, and a strong relationship with the Association of Motorcycle Importers and Distributors. MIMA (Motor Industry Manufacturers’ Association) MIMA members are Parts, Equipment and Component Manufacturers and suppliers to Original Equipment Manufacturers and the automotive aftermarket that exports into Africa and other countries in the world. MIWA (Motor Industry Workshop Association) MIWA, the largest association within the RMI, strives to keep its members informed about the ever-changing auto repair industry, thereby ensuring that vehicles are repaired to acceptable standards designed to make them perform better and safely on South African roads. MPEA (Motor Parts and Equipment Association) MPEA represents South Africa’s auto part traders, including wholesalers, retailers and independent operators in the replacement motor parts industry. Genuine replacement parts are available at accredited MPEA spares outlets at affordable prices, backed by the manufacturer’s warranty. NADA (National Automobile Dealers’ Association) NADA represents the interests of business people who own or operate new vehicle franchise dealerships and qualifying used vehicle outlets. NADA is committed to the image enhancement of the retail motor business, facilitating the interface between dealers and OEMs/distributors, building relationships between dealers and customers and bringing relevant industry issues to the attention of government.
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Vehicle Testing Association
VTA (Vehicle Testing Association) The VTA represents private vehicle testing stations that are committed to operating within the law in accordance with the Road Traffic Act and the relevant SANS standards. In this highly regulated environment, the association represents the interests of its members at government working groups and is committed to enhancing the reputation of the industry in all the spheres. SADFIA (South African Diesel Fuel Injection Association) SADFIA members operate fully equipped pump rooms aimed at providing cost-effective service solutions for owners of diesel powered vehicles seeking fuel injection system testing, repair or replacement. SAMBRA (South African Motor Body Repairers’ Association) SAMBRA is an active leader in the motor body repair industry and consolidates, communicates and regulates repair standards in the motor body repair industry. SAMBRA ensures the provision of technical and business skills training that meets the demands of the industry and instils confidence in consumers and industry stakeholders. SAPRA (South African Petroleum Retailers’ Association) SAPRA represents and promotes the interests of petroleum retailers in South Africa and fosters strong relationships with the Department of Energy, oil companies, banks, financial institutions and other stakeholders that have an impact on the sustainability of the service station industry. SAVABA (South African Vehicle and Bodybuilders’ Association) SAVABA members are professional, certified and regulated vehicle body builders in South Africa who manufacture commercial vehicle body applications (tanker, coal, refrigerated trucks and trailers) and bus bodies (commuter and tourist type). Members manufacture using the latest equipment and highly trained staff to ensure strict compliance with SABS standards and other legal specifications. TDAFA (Tyre Dealers' and Fitment Association) The TDAFA is the only representative body for tyre dealers nationally. The association works on all issues relevant to tyres and the fitment industry. Strategically, the TDAFA is positioned as an intermediary between government, the tyre industry and consumers and is recognised by government and industry leaders as the legitimate voice representing tyre dealers. RMI contact details Head Office: 011-886-6300 | www.rmi.org.za Surrey Square Office Park, 330 Surrey Avenue, Ferndale, Randburg, 2194 RMI Regional Offices: Highveld: Randburg: 011-886-6300; Northern: Pretoria: 012-348-9311; KwaZulu-Natal: Durban: 031-266-7031; Eastern Cape/Border: Port Elizabeth: 041-364-0070; Western Cape: Cape Town: 021-939-9440; Free State/Northern Cape: Bloemfontein: 051-430-3294
AM2
EDITOR’S LETTER
South Africans surviving adversity Everyone in the industry was expecting 2019 to be a tough year, what with the general elections next month and the NUMSA negotiations in the middle of the year, but we’ve already been presented with adverse conditions
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n the first three months of the year we’ve endured load shedding, fuel price increases and the inevitable political instability that always accompanies the elections. Even Wesbank’s dismal new car sale forecast for 2019 is being shredded. The vehicle financing company, which predicted a 1% decline for the full 12-month period of 2019, is preparing to lower its
201903_HalfPage.FH11 Fri Feb 22 15:19:42 2019
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of the Year Awards and two NADA Lifetime Achievement Award recipients. We answer questions about expired driver’s licenses, unfair dismissal, and keyless entry systems. We look at the importance of vital fluid analysis, feedback from MIWA’s Motor Mech Show, and why choosing a career as a motor mechanic can be a lucrative decision.
expectations even further, and analysts believe that the market will shrink for the fifth time in six years. But South Africans know how to survive adversity. So while the current market might be tough, it will no doubt make us all stronger and more resilient. In this issue we recognise the winners of the Sewells MSXI NADA Business C
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www.snapon.co.za 7 APRIL 2019 -
SPEAK TO US
RMI EXECUTIVES Chief Executive Officer: Jakkie Olivier jakkie.olivier@rmi.org.za Chief Operations Officer: Jan Schoeman jan.schoeman@rmi.org.za Financial Director: Renee Coetsee renee.coetsee@rmi.org.za Company Secretary: Gary McCraw gary.mccraw@rmi.org.za
RMI BOARD MEMBERS
RMI DIRECTORS
RMI HEAD OFFICE
Jeรกnne Esterhuizen (President) Barry Canning (Vice-President) Jakkie Olivier Johann van de Merwe Franz Maritz Mams Rehaman Lindsay Bouchier Dewald Ranft Chris Le Roux Dupre Le Roux Les McMaster Vuyani Mpofu Andrea Bogner Ferose Oaten Frank MacNicol Mark Dommisse Riaan Botha
MIWA Pieter Niemand pieter.niemand@rmi.org.za NADA, MDA Gary McCraw gary.mccraw@rmi.org.za SAMBRA Richard Green richard.green@rmi.org.za SAPRA Vishal Premlall vishal.premlall@rmi.org.za VTA, SAVABA Julian Pillay julian.pillay@rmi.org.za TDAFA, MPEA, MIMA Hedley Judd hedley.judd@rmi.org.za TRAINING Louis van Huyssteen louis.vanhuyssteen@rmi.org.za SADFIA, ACRA, ERA Attie Serfontein attie.serfontein@rmi.org.za TRANSFORMATION Joy Oldale joy.oldale@rmi.org.za
Danelle van der Merwe Brand and Communication Manager danelle.vandermerwe@rmi.org.za
RMI PARTNERS RMI4Sure 0860-104-202 RMI4Law 0861-668-677
RMI4BEE 0861-764-233 RMI4OHS 012-998-7139
Facebook.com/AutomobilSA www.rmi.org.za
@AutomobilSA
Neo Bokaba HR Manager neo.bokaba@rmi.org.za Julian Pillay Regulatory Compliance Manager julian.pillay@rmi.org.za 011-886-6300 www.rmi.org.za Surrey Square Office Park 330 Surrey Avenue Ferndale Randburg 2194
RMI REGIONAL OFFICES Highveld: Randburg: 011-886-6300 Northern: Pretoria: 012-348-9311 KwaZulu-Natal: Durban: 031-266-7031 Eastern Cape/Border: Port Elizabeth: 041-364-0070 Western Cape: Cape Town: 021-939-9440 Free State/Northern Cape: Bloemfontein: 051-430-3294
8 - MAY 2015
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Vehicle Testing Association
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NEW PRODUCTS
HOT STUFF Fluid preventative maintenance test – don’t guess! Take your service model to the next level by increasing sales and profits with Vital Fluid Analysis by Fluid Rx Diagnostics Vital Fluid Analysis is the most effective method to increase service sales in the most neglected area – fluid preventative maintenance. “Lifetime Fluids” may be great for selling cars. But, it plays havoc in service departments. It is also counter-productive to the proper maintenance of your customer’s vehicle. Vital Fluid Analysis Report Cards can test most vehicle lubricants and fluids, crankcase oil, transmission oil, differential oil, power steering fluid and brake fluid by using a small sample and comparing it to the Vital Fluid Analysis Report Card. Fluids don’t last forever. That’s why Vital Fluid Analysis’ are crucial to your vehicle checks, for example:
• Exchanging brake fluid is critical, especially for vehicles with Advanced Driver Assistance Systems. Some OEMs schedule brake fluid preventative maintenance every two to three years (30K - 60K kilometers). Yet others
provide no recommendations at all. • The lifecycle of transmission fluids may be 100,000 kilometers or more under normal driving conditions. However, many vehicles are operated under severe driving conditions,
which require a service at 50,000 kilometers or less. Your service department’s responsibility is to maintain the vehicle’s performance, reliability, and safe operation. This starts by educating your customers at every visit and giving them confidence in your advice, so they can say yes to your recommendations. Prove it’s time to change. When you show your customers why and when fluid preventative maintenance services are required, you’re allowing them to say yes to your fluid service recommendations. Contact Alfred Teves Brake Systems on (011) 898 1810 for full details
Light your way… … with a new motion activated ceiling tri-light fromTork Craft Arriving home to a fully lit garage is now a reality thanks to this easy-to-fit new unit. If you can screw in a lightbulb, you can fit this unit. It doesn’t get easier to ensure the safety and security of your property. Nothing has been left out of the design; the unit has three adjustable retro cast aluminium heatsink faces, each of which incorporate an ultra-bright daylight white LED energy saving light panel, all linked with stainless steel braided cable. The unit is guaranteed for 50,000 hours of light and has 3,000 lumens. There is an on/off switch for the motion sensor on the light. The motion sensor detects all movement – people, cars and the garage door – and incorporates a 60 second timer. The new Tork Craft TCFL 500 motion activated ceiling tri-light is now available from Vermont Sales. For more information phone (011) 314 7711 or visit www.vermontsales.co.za. Trade enquiries welcome
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TAKING CARE OF OUR OWN THIS MEANS TAKING CARE OF YOU! As a respected employer and business leader, we would like to provide you with valuable information to guide your employees in their healthcare decisions. Keep an eye out for our article in this month’s issue of Automobil, to find out more about our NEW quarterly newsletter and how you can sign up.
10 - SEPTEMBER 2018
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CONNECT WITH US DOWNLOAD THE MHC MOBILE APP NOW www.mhcmf.co.za
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SEPTEMBER 2017 -
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RMI NEWS
How future car
ownership will change Car sharing is a widely expected phenomenon of the near future. But like much of Industry 4.0 (or the Fourth Industrial Revolution) it is, for the moment, more a buzzword than reality
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ost people who share cars through Uber or Taxify in reality only do so for temporary convenience – and still own a car. The major instance where Uber is widely used – and replaces car ownership – is in dense urban areas, where car ownership has in any case always been rare, says Jakkie Olivier, CEO of the Retail Motor Industry Organisation (RMI).
“Shared mobility is an attractive notion as a solution to rapid urbanisation – and it has found its ideal not in shared cars but in mass public transportation systems. There are challenges with car sharing – such as financing it, insuring it and servicing it – the costs of which ensure that as soon as one gets to over 3,220km travelled a year, it makes financial sense to own your own car,” Olivier says.
Nonetheless, car sharing is an evolving trend that poses challenges for market players such as big dealers and automotive manufacturers – do they invent new products to address it, or allow start-up tech companies to disrupt to their traditional model?
Ownership issues aside, we stand at the brink of the age of autonomous vehicles (AVs), and most attention has been riveted on the societal and behavioural changes they will bring about, rather than the more mundane aspects of who will own and care for the millions
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of AVs that will presumably be idling, awaiting summons via a smartphone app. One of the big questions is whether the shared car ownership model will follow that of a mass transportation system in which you simply jump on and off like a bus or train – or the Facebook model in which the device ends up controlling you rather than the other way round. There is the question of whether people, many of whom don’t like to drive automatic cars, will take to autonomous cars in which they are simply passengers. “Whether this will be a glorious future remains to be seen. We are
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RMI NEWS
However, some company somewhere will have the responsibility for all those bills – and vehicle ownership. Olivier reckons this may be an opportunity for dealerships and OEMs to fill that role, rather than technology start-ups. Some issues, such as regular servicing, are being built into the design of the computerised car, which may not only diagnose its own maintenance needs, but schedule its own appointment and then arrive by itself at the workshop. Issues of financing and insurance are also being looked at in the packaging and marketing of AVs. Tesla, one contender in the race to create fully self-driving cars, is considering bundling the cost of maintenance and insurance with its car sales.
already seeing a backlash against monopolistic companies like Google and Facebook regarding privacy issues – how much more so will this be in the case of AVs. An AV will essentially be a large computer, a valuable asset that will be owned by somebody. Most likely, car ownership will lie with fleet operators rather than individuals. You’ll call for an AV via a smartphone app – it will arrive at your location, you’ll get in and enter your destination, and you’ll head for the freeway, and pay digitally via the same app. Riders never have to think about maintenance, never have to worry about refuelling, finding parking, cleaning, or buying car insurance or monthly car repayments,” says Olivier.
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One US company, Clutch, is looking to substitute owning or leasing a car with a monthly car-sharing subscription instead. The subscription includes insurance, maintenance, cleaning, taxes and unlimited carchanges, so customers can switch between whichever vehicle they require for a specific purpose. Clutch, of course, will own the vehicle. This subscription service is a business model that can be replicated by today’s big auto dealers and OEMs, which could move into owning and managing fleets of their own vehicles, which in turn would then be deployed by mobility service providers. This could affect the business of banks, as in the recent illustration of a Chinese car-sharing company which listed on the stock exchange to raise capital for its fleet of cars.
Car sharing will undoubtedly affect vehicle sales in the medium to long term. Even if many people will continue to own a car while at the same time use Uber, on a family basis it may alter the decision of whether or not to own a second car, for example, or rather consider a shared car ownership model or even just ‘leasing’ a car as and when needed, as an option for the second vehicle. “No matter who owns the vehicle it needs to be properly maintained as road safety has to be a priority. We continue to recommend that vehicle owners use RMI members for proper maintenance, service, and ultimately peace of mind,” says Olivier. Gary McCraw, Director of National Automobile Dealers Association (NADA), a proud association of the RMI, last year attended the NADA USA Convention, and notes the previously strong feelings regarding digitalisation and the advent of virtual dealerships as a trend, has since been tempered. This was based on research conducted by NADA USA which concluded that the average new motor vehicle franchised dealership would see many changes to how the dealership would be set up and run, but no significant disruption to the underlying business model. “Although this was the overriding conclusion, it was made very clear that digitisation and virtual purchases should form part of the broader business strategy of a dealership. In essence, the motor vehicle business is still very much a people’s business,” he says.
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RMI NEWS
The RMI assists in harmonization The RMI has been proud to participate in the process of seeking harmonization of the SADC member states standards for roadworthiness
T
he initial work was conducted by the SADCSTAN secretariat after which all SADC member countries participated in a joint review session during December 2018 in Johannesburg. The purpose of the exercise is for all member countries to move towards a mutually agreed set of standards for the roadworthiness of vehicles engaged in cross border trade. The principle being to assist in the reduction of one of the many barriers to trade in the SADC region.
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From the review meeting, the South African delegation, led by Ferose Oaten (Chairperson of the Vehicle Testing Association of the RMI) undertook to finalise the South African input to “Part 6, Combination Vehicles” of the harmonization documents. The first of two meetings were hosted by the RMI in the Pretoria Offices, the location of which assisted with local delegates travel arrangements. During the first meeting, the delegation deemed it necessary to review
“Parts 1-5” of the standards as well, with a view to submitting final commentary on the standards, which was completed successfully. The RMI will again host the final draft South African submission prior to the final submission date of 01 April 2019. As this harmonization programme develops the RMI will provide reference on the progress.
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RMI NEWS
The minimum professional requirement to operate in the motor body repair and insurance industries as an estimator or assess INSETA, as the Development Quality Partner (DQP) to develop the framework of the qualification in 2012.
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nprecedented advances in modern-day vehicle technology, coupled with the ever-increasing demand on capital and other resources on both the motor body repair and insurance industries, have resulted in the urgent need for a mechanism that can guarantee more accurate estimation and assessment of costs associated with accident-related repairs for all role players. What is the Vehicle Damage Quantifier (VDQ)? The VDQ is a qualification designed and crafted collectively by the Motor Body Repair, Short Term Insurance and Assessing sub-sectors in South Africa. Why is there a need for a VDQ qualification? The Quality Counsel of Trade and Occupations (QCTO) approved the development of a Vehicle Damage Quantifier qualification and appointed the merSETA, in consultation with the
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An external South Africa Qualifications Authority (SAQA)-accredited Qualifications Design Engineer was appointed to design and develop the qualification, levels and credit-bearing unit standards. A series of workshops was held that included various subject matter experts (currently known as Communities of Expert Practice) from the automotive repair and maintenance trades which includes automotive body repair, paint, mechanical and electrical/ electronic repairs and the insurance industry. The qualification was aligned to the National Qualifications Framework (NQF) and was completed in November 2015 and presented to SAQA for registration early in 2016. The qualification was registered after all the internal SAQA processes were followed in 2017. At the time industry role players, stakeholders and members of the public identified the qualification to be a mechanism to professionalise vehicle damage quantification in South Africa. To give effect to this, a formal representative body, recognised by the Department of Higher Education, was incorporated and constituted into a non-profit company (NPC) 2013/069831/108 in terms of Section 14 of the Companies Act 2008.
This body, the Vehicle Damage Quantification Governance Body of South Africa (VDQGBSA), was established in 2011, and registered with SAQA in 2017. The directors of the company are representative of the major stakeholders in the insurance, assessing and motor body repair sectors. The VDQGBSA is registered with SAQA as a Non-Statutory Professional Body (ID Number: 1049). To be considered as a professional body you need to host professional designations that are linked to a national qualification. In this case the professional designation is: Certified Vehicle Damage Quantifier and the national qualification is Vehicle Damage Quantifier, SAQA QUAL ID 99507. It is currently the only South African professional body for vehicle damage quantifiers and/or any other qualification unique to the motor sector. The VDQGBSA is an individual member’s body that endeavours to direct ethical behaviour and superior expertise in a multi-billion rand industry of which the vehicle damage quantifiers are the adjudicators of the cost and quality of motor vehicle repairs. What does the qualification look like? The core competency level of the basic qualification was identified as a tertiary qualification on the National Qualifications Framework Level 4, with a minimum entry level requirement being
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Grade 12 with Mathematics Literacy or N3. The curriculum of the qualification includes the successful acquisition of 504 credits. This equates to a threeyear qualification for new entrants. The qualification makes provision for a Recognition of Prior Learning (RPL) Assessment and a policy is in place with exemption criteria for those who are currently practicing estimators and assessors. The delivery methodology for new entrants to the qualification is based on the requirements for learnerships within the NQF Level 4. The curriculum is split into: • 20% knowledge component (class room, theory validated by a portfolio of evidence plus an assessment), • 20% practical training (experiential practical training in a training centre plus an assessment), and • 60% workplace experience (on-the-job training in a business with assignments and portfolio of evidence). An external assessment and moderation is done by an accredited training provider. The Qualification curriculum is structured to include the following components: • Auto body repair 22% • Mechanical 26% • Spray painting 10% • Auto electrical 17% • Business acumen 13% • Vehicle damage quantification 12% What is the RPL process? RPL as defined by SAQA means the comparison of the previous learning and experience of a learner howsoever obtained against the learning outcomes required for a specified qualification, and the acceptance for purposes of qualification of that which meets the requirements. The RPL process includes • Support for the person, before, during and after the RPL process. • The preparation of the person for the RPL process or sub-process. • The mediation of knowledge obtained
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informally or non-formally, and formally. • The assessment of competence. When the person is found to be competent, there will be certification. To finalise the RPL process for the qualification, which includes the development of the RPL Toolkit, we need to • Recommend the appointment of Training and Assessment Center Service Providers to QCTO. • Assist in the development training material. • Assist with the development of the Facilitators Guide, the Learner Guide and the Assessment Guide for assessing and moderating. • Assist existing practitioners/members to prepare a relevant Portfolio of Evidence (POE) to obtain the qualification through the RPL Process or to obtain professional designation status through concession by the VDQGBSA. What is the responsibility of the VDQBSA? • To ensure conformity to legislative requirements as prescribed by South African law. • To establish and maintain good governance practices to ensure the company operates according to corporate governance and an ethical code of conduct. • To conform to the VDQBSA Constitution and Memorandum of Incorporation as prescribed by SAQA and the Companies Act of 2008. • To develop and support members.
What does a membership to the VDQGBSA offer? A member of the VDQGBSA has access to the process required to achieve the qualification and if a member does have a part qualification and adequate relevant experience, the member could be awarded the professional designation – Certified Vehicle Damage Quantifier – with a recognised license to practice as a VDQ. This is a formal and prestigious qualification. • To annually guide members with identified Continuous Professional Development Programs (CPD) to ensure Certified Vehicle Damage Quantifiers stay abreast with new technology. • To continue to grow the skills levels of our members in order to minimise conflict. • To ensure a ‘First Time Right’ repair estimate and to assist industry bodies such as RMI, SAMBRA, CRA, SAIA, IMA and others to protect the interest of all parties in the service delivery chain necessary to reinstate the client’s vehicle to the condition it was in immediately before the incident that gave rise to the repair work. In time to come the professional designation will become the minimum requirement to operate in the motor body repair and insurance industries as an estimator or assessor.
For further information on VDQGBSA, Visit: www.vdqgbsa.co.za Contact: Andries Bekker on (012) 346 3290 info@vdqgbsa.co.za
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INDUSTRY NEWS
Mike Mabasa joins NAAMSA With the retirement of Nico Vermeulen as Director of NAAMSA, Mike Mabasa joins NAAMSA as Executive Director Council, a regulatory body under the Department of Transport which regulates domestic air services within South Africa. He previously served as Chairman of Air Traffic Navigation Service, the International Air Services Council and he was a spokesperson and a member of the senior management team at the Department of Transport during the tenure of the late Minister Dullah Omar.
Nico Vermeulen
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ike Mabasa joined NAAMSA as Executive Director of the Association and succeeded Nico Vermeulen who retired at the end of March after 37 years of service. Mabasa brings to NAAMSA vast commercial experience in the areas of public affairs and policy; economic regulation; advocacy and stakeholder management; marketing communications; transformation; media relations; and corporate philanthropy. A transport economist and a journalist by training, Mabasa has considerable business experience in the aviation industry. He currently serves as Chairman of Air Services Licensing
Mabasa’s experience in business spans several sectors of the economy over 20 years, occupying senior management and executive positions in the private sector. He brings to his new role a track record of success from a number of multinational corporations such as The Heineken Company; Diageo (formerly Brandhouse Beverages); Rio Tinto; Adcock Ingram; and Japan Tobacco International. Mabasa is not new to the industry association landscape. He previously served as a non-executive director at the Tobacco Institute of South Africa; Industry Association for Responsible Alcohol Use; and the Pharmaceutical Industry Association of South Africa. Michael M. Mabasa
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INDUSTRY NEWS
VWSA tackling youth unemployment Volkswagen Group South Africa supports the Youth Employment Services programme by providing work opportunities for 560 unemployed youth
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olkswagen Group South Africa (VWSA) has created work opportunities for 560 unemployed youth through the Youth Employment Service (YES) programme. The group began its 12-month employment period with VWSA on 1 March, with participants being placed across the country and in different business areas – VWSA’s National Sales Organisation in Gauteng, and technical areas in the manufacturing plant in Uitenhage which has employed 70 people. The VWSA dealership network has also taken in 230 people, with YES Small Medium Enterprise (SME) host partners taking 260 people. YES, which was recently launched by President Cyril Ramaphosa, is a businessled collaborative programme whose aim is to enable young people (black youth between the ages of 18 and 35) without formal qualifications to get work/internship opportunities for a 12-month period, with the ultimate aim of improving their chances of gaining long-term quality employment. ‘‘Volkswagen is committed to economic transformation and supporting socioeconomic development initiatives such as YES which are aimed at alleviating the scourge of youth unemployment in South Africa. Our history shows that we have always been responsive to societal needs. Through YES we hope to change the lives of our youth by giving them
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opportunities that will make them employable in the future,‘‘ said Thomas Schaefer, Chairman and Managing Director of Volkswagen Group South Africa (VWSA). YES Foundation, together with VWSA, worked with implementation partners Harambee and UNLOCK‘D who recruited and assessed all the candidates. The implementation partners will also train the candidates to ensure that they are suitable and ready for the jobs that they are selected for. VWSA will pay the salaries of each of the candidates, who will all receive work readiness training which will assist to prepare and guide them through their work experience. ‘‘To ensure positive integration into the work place, successful candidates will
undergo intensive soft skills training for up to eight weeks before they are placed at a workplace. This training is aimed at creating the foundation for holistic development as well as the candidate’s personal growth,” said Schaefer. Candidates will receive training on leadership development, professionalism in the work place, computer literacy and behavioural skills. Candidates will also receive a smartphone which will be used to monitor, evaluate and produce monthly reports on their performance, to be shared with YES Foundation and VWSA. The smartphone will provide information on the performance of the candidate as well as feedback from the supervisor‘s observation and conversation with the candidate.
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INDUSTRY NEWS
Consortium unveils new research
A global battery conglomerate charged with advancing lead battery technology has re-launched as it prepares to unveil a raft of new research designed to take the technology to the next level
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he Consortium for Battery Innovation, which includes more than 90 member companies worldwide supporting pre-competitive research into lead battery technology, is preparing for a surge in demand for energy storage in the next decade. Since it was formed as the ALABC 25 years ago, the Consortium has ushered in major breakthroughs including stopstart batteries, reducing CO2 emissions and boosting fuel economy. Now, it has stepped-up its work by preparing a new technical roadmap designed to extend both the performance and lifetime of the core battery technology. The programme, which will be unveiled later this year, will fund projects designed to increase the cycle life of advanced lead batteries and further improve their ability to operate in applications such as stop-start and micro-hybrid applications. Other areas highlighted for future study include in-depth research into the addition of elements such as carbon aimed at extending both lifetime and performance. One of the Consortium’s groundbreaking studies is already underway in the United States, in partnership with the Argonne National Laboratory. It uses the laboratory’s synchrotron x-ray source to study the chemical changes occurring during charge and discharge reactions
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in real time, something not previously conducted with lead batteries. “I expect worldwide demand for energy storage to jump significantly in the next decade,” says Dr Alistair Davidson, Director of the Consortium for Battery Innovation. “In Europe alone demand is set to jump by up to 10 times by 2050. So advanced lead batteries will be critical to meeting that requirement, which is over and above existing uses such as stop-start batteries and backup for mobile networks and emergency power. There are many factors driving this demand, including decarbonisation and electrification. Lead batteries are now becoming more common as energy storage for renewables, such as solar and wind, as local grids and independent electricity systems come on line. Cost, recycling, safety and
reliability, as well as performance, are all important factors for these systems, which play to the strengths of lead batteries. “There is an ever-present need for better performance and longer lifetime, so our next set of research priorities will amount to a big leap in the technology’s capability to help meet this surge in demand,” says Davidson. “The push for greater electrification requires a mix of battery technologies capable of delivering at scale. We are working with government research teams and universities in the US and Europe to develop the technology that will usher in the next generation of advanced lead batteries.” The Consortium includes an advisory panel made up of global battery experts who help define, assess and guide research.
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Traka Automotive
The only viable key management solution for automotive dealerships Traka Automotive creates hundred of opportunities every day to: • Reduce costs • Be more productive • Sell more cars • Improve customer satisfaction • Know more about how your business is performing
Make money every time a key moved in your dealership Visit our website at traka.com to see videos, case studies, cost benefit analysis and much more.
Email zaf.sales@traka.com or call 0117615025 traka-automotive.com www.automobil.co.za
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Automotive Retailing 2020 Dealership performance for the next decade A record number of delegates attended the NADA Dealer Performance Conference which took place at the Kyalami Conference Centre in Midrand during March
hosting leaders in the industry as well as specialists in a particular field of influence, and this year was no different. Themed “Automotive Retailing 2020, Dealership performance for the next decade”, the 2019 NADA DPP Conference programme was designed to equip dealers with the tools and knowledge they require to deal with the ‘shifting ground’ on which they operate. Five authoritative speakers covered the changing nature of the modern automotive retail playing field in the age of disruption. Mark Dommisse Chairman NADA
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he conference is an annual opportunity for dealer principals and key operational staff from all over the country to come together to network, learn and socialise. The National Automobile Dealers’ Association (NADA) Dealer Performance (DPP) Conference prides itself on
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Mark Dommisse, Chairman of NADA, opened the proceedings by thanking the sponsors and attendees for making the time to attend this important conference. “None of this would have been possible without our generous sponsors. Budget, Britehouse, Cars.co.za, Lightstone, NADA Sewells MSXI, Traka Automotive and WesBank – thank you all for your support, and for helping to make the
NADA DPP Conference such an exciting and productive event,” said Dommisse. Dommisse drew inspiration from Alice in Wonderland and the popular sciencefiction movie The Matrix to carry his message through – How will you choose? The red pill or the blue pill? “We have a choice,” said Dommisse. “We can choose to take the red pill, which has an uncertain future, but exciting and challenging. Or we can choose the blue pill, return to our dealerships and continue working in a world of sameness without want or fear of what the future holds.” Despite the current tough economic climate in the retail motoring space, Dommisse encouraged the dealers to “choose the red pill and continue on this exciting journey.” “Adaptation is the key to survival and I urge you to interrogate your offering, immerse yourself in the age of disruption
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From left to right Tertia Strydom, Venerson Sinivasan, Barons Bruma, Nina Mgudlwa, Barloworld Motor Retail
and consider what your unique offering is to the customer,” he said. “Work on what will encourage an existing or prospective customer to choose your dealership above others. Explore the new environment you find yourselves in and draw a map for a new or different digital way of operating.”
buying behaviour and expectations. The group of five millennials certainly ruffled some feathers, forced everyone to think differently and changed things up with their views on how millennials want to buy cars. David Graff, from MSX International (MSXI) hails from the US and is currently responsible for the company’s sales and marketing strategy and execution for global automotive accounts. Before joining MSXI, Graff served as the Automotive Managing Director at Microsoft Corporation and was a Senior Manager with Ernst and Young’s automotive consulting practice.
Co-founder of What’s the Future (WTF), Michael Cowen, was the first guest speaker at the conference. Cowen is a renowned entrepreneur, digital guru and corporate advisor. “How do we make tomorrow better?” asked Cowen. “Write a new playbook, embrace disruption but importantly, create an environment of trust within your operations.” He noted that the biggest unseen disruptor in today’s environment is that of trust. Media is no longer trusted; fake news is a daily occurrence. Large corporate institutions are being questioned and we are faced with digital dictators in the form of Facebook on a daily basis. “We are moving into a peer-to-peer trust economy and our businesses need to build for trust in the digital age.
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Davin Graff, MSX International (MSXI)
Michael Cowen, Co-founder of What’s the Future (WTF) delivers an impactful opening presentation
Understand and focus on your customer’s why, continually test and reduce your customer experience friction – both digital and non-digital. And importantly build trust, or go bust,” he said. Meet the Millennials, a team of young Dimension Data graduates who personify the millennial market, took the audience on a car buying experience from a millennial point of view, providing frank and thought-provoking insight into their
Graff’s presentation revolved around navigating change. The future of car sales is moving to the Omni Channel, as we see car-buying behaviour changing. Almost 50% of buyers begin online. Millennials spend up to 16 hours researching vehicles online, 75% identify a car before getting into the dealer and 45% of their biggest frustration is relying on sales people. Graff noted that OEMs in the US will launch 71 new products in 2021, powertrains are becoming more complex (gas, ethanol, BEV, PHEV) and technology in vehicles is increasing.
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ASSOCIATION OF THE MONTH
Chris de Kock, CEO of WesBank
Stuart Norman, MC for the Conference
“We need to extend the online journey into the dealership. Sell technology with technology, go where the customers go. Shopping malls are excellent opportunities to take your showroom to the customer,” said Graff. “Leverage technology in the service lane. Consider online vehicle scheduling and electronic multi-point vehicle inspection, sell accessories with a digital view and mine the data available to you.”
clear: Dealers are here to stay and WesBank is perfectly poised to work with them.
In closing, Gibson noted that digital should be seen pragmatically and as a journey rather than an event.
The final speaker for the day was Scott Gibson, Group Executive, Digital Business, Dimension Data. Digitalisation versus digitisation – they sound the same, but do they mean the same thing? No, not even close. The two are very different, he said.
“Data gives you the ability to tell a different story. The world of digital is best leveraged through data and the insights you are able to garner. I encourage you to be clear on where the value lies – for your customers and for your people. Embrace it and you will see the benefits in the long run,” he concluded.
The message from Graff that resonated loudly with the audience was that dealers are the backbones of many communities and are not going away.
Digitisation is the process of converting data or information into digital format, whereas digitalisation is the use of digital technologies to change a business model and provide new revenue and value-producing opportunities. It mostly realigns the processes while also introducing new methods to operate in the digital space.
“Dealers create employment, provide sponsorship to schools, uplift communities in need, provide youth employment, train people to become entrepreneurs, and contribute to paying taxes which have a direct impact on the fiscus. The future is bright. Embrace it, as there is tremendous opportunity for those who do,” concluded Graff Chris de Kock, CEO of WesBank and renowned automotive industry authority, also spoke at the event. He advocated the importance of dealers within the industry and his message was loud and
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Digitalisation is about embracing the new world we live in, the modern requirements of customers, employees and suppliers, and providing them with a digital age experience. Digital is delivering value, but it’s not easy. Rethink your process and remember to consider three key elements when doing so; people, technology and processes.
From the discussions heard in the open areas outside the conference room it can be said that the day was a huge success. Everyone who attended the conference certainly walked away armed with insights and felt uplifted from the day’s proceedings.
Scott Gibson, GE Digital Business Dimension Data
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Sewells MSX International NADA Business of the Year Awards The Sewells MSX International NADA 2018 Business of the Year Awards (BOTY) took place at a glittering function at the Kyalami Conference Centre in Midrand on 7 March, 2019
Commercial Dealereship; Left to right: David Graff MSX International, winner, Pretesh Singh, Hino Commercial Pietermaritzburg, Mark Dommisse, Chairman of NADA
Luxury Dealership; Left to right: David Graff MSX International, winner Mark van Heerden, Lexus Gateway Umhlanga, Mark Dommisse, Chairman of NADA
Multifranchise Dealership; Left to Right: David Graff MSXI, winner Craig Ross, NTT Ladysmith and Mark Dommisse Chairman of NADA
Small Dealership; Left to right: David Graff MSX International, winner, Leon Wienand, NTT Nissan Newcastle Mark Dommisse, Chairman of NADA
Medium Dealership; Left to right: David Graff MSX International, winner Mannie Brockmann, McCarthy Toyota Empangeni, Mark Dommisse, Chairman of NADA
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usiness owners, sponsors, dealer principles and NADA and RMI Executives attended the exclusive awards evening, which followed a day of high-impact presentations by world-class speakers at the NADA Dealer Performance Conference. “Now in its 24th year, the Sewells MSX International NADA Business of the Year Awards is the only independent validation of dealership profitability, � said John Templeton Market Head Operations from Sewells MSX International. Sewells MSX International measures the financial performance of over 1,000 South African franchised dealers and the annual awards recognise the top performing dealerships across seven categories. Commercial Dealership of the Year Hino Commercial Pietermaritzburg walked away with the honours for the second year in a row. The other dealership in
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the running for this category was Hatfield Volkswagen Commercial. Luxury Vehicle Dealership of the Year This category was won by Lexus Gateway Umhlanga which was represented
at the awards evening by Mark van Heerden who literally jumped for joy on the stage upon hearing the result. Other finalists in this category were CMH Jaguar Land Rover Umhlanga and Audi Centre Paarl.
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ASSOCIATION OF THE MONTH
John Templeton, from Sewells MSX International addresses the audience on the night of the Business of the Year Awards. He outlined how the scoring works Large Dealership; Left to right: David Graff MSX International, winner Peter Vermaak, McCarthy Toyota N1 City, Mark Dommisse, Chairman of NADA
Multi-franchise Dealership of the Year CMH East Rand, NTT Ladysmith and Honda Auto Menlyn were the three dealerships in the running for the laurels, with NTT Ladysmith taking the honours. Small Dealership of the Year Another win for the NTT Group in this category, with NTT Nissan Newcastle snatching the award away from sister dealership NTT Isuzu Tzaneen and Daly Mazda Klerksdorp. Kudos goes to Semanthe Blom, who was the only female represented in the awards line-up on the night. Medium Dealership of the Year Nash Nissan Alberton, McCarthy Volkswagen Middelburg and McCarthy Toyota Empangeni were the front runners in this category, with McCarthy Toyota Empangeni taking the honours. Large Dealership of the Year CMH Nissan Pietermaritzburg, McCarthy Toyota N1 City and McCarthy Volkswagen Arcadia were nominated as finalists in the Large Dealership category. McCarthy Toyota N1 City was victorious. Dealer Principal Peter Vermaak paid tribute to the leadership team from McCarthy Toyota N1 City, saying that its team thinks big and is not afraid to set challenging goals.
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Most Improved Performance Group Member Left to right: David Graff MSX International, winner Garth McGee, McGee and Co Lydenburg, Mark Dommisse, Chairman of NADA
The Most Improved Performance Group Member Award This category is measured on continuous improvement on its return on assets. The nominees in this category were McGee and Co Lydenburg and Kia Fourways. The Most Improved Performance Group Member award went to McGee and Co Lydenburg.
2018 Sewells MSXI NADA BOTY Awards Commercial Dealership of the Year Hino Commercial Pietermartizburg Luxury Vehicle Dealership of the Year Lexus Gateway Umhlanga Multifranchise Dealership of the Year NTT Ladysmith Small Dealership of the Year NTT Nissan Newcastle Medium Dealership of the Year McCarthy Toyota Empangeni Large Dealership of the Year McCarthy Toyota N1 City
Ghana Msibi and Thembeka Maseko from WesBank
The Most Improved Performance Group Member Award McGee and Co Lydenburg
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Lifetime Achievement Awards NADA handed out two Lifetime Achievement Awards at a function which took place at the Kyalami Conference Centre in Midrand on 7 March his clear and insightful views. His introduction and mentorship of a host of industry executives has enriched the professionalism of the industry. Throughout his career, Jebb has combined his financial acumen with a passionate sales drive and entrepreneurial flair. He is a hard-driven motorman with a gutsy approach to challenges. Mark Dommisse, Chairman of NADA, delivers an emotional tribute to Gary McCraw winner of a NADA Lifetime Achievement Award
Lifetime Achievement Award; Left to Right: David Graff MSX International, Jebb McIntosh CEO CMH Group and Mark Dommisse Chairman of NADA
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he National Automobile Dealers’ Association (NADA) Lifetime Achievement Awards is presented to the person who, in the view of the NADA judging panel, has had a successful career in the retail motor industry and has most notably raised the profile and reputation of the association. This year, the NADA Lifetime Achievement Award honoured two worthy beneficiaries, Jebb McIntosh, CEO of the CMH Group and Gary McCraw, NADA Director, for having distinguished themselves in their dedication to the industry.
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Lifetime Achievement Award; Left to right: David Graff MSX International, Gary McCraw, Director NADA, Mark Dommisse, Chairman of NADA
Jebb McIntosh was the first recipient on stage to accept the prestigious award. Derik Scorer, NADA Senior ViceChairman paid tribute to this stalwart and icon of the motor industry. “Jebb has served the retail motor industry, having been a member of various national dealer bodies. He also served on the retail motor groups’ forum and, in 1982, was nominated as Ford Businessman of the Year. “Most importantly, he has worked tirelessly over many years in support of dealer issues, adding value through
“This award is in recognition of his tenacious passion and relentless dedication – over many years – to changing and improving the trading environment within the South African retail automotive sector. Jebb’s legacy of inspirational and visionary leadership will be etched in the annuals of the South African Motor Industry for eternity,” said Scorer. NADA Director Gary McCraw was awarded a Lifetime Achievement Award for his continued commitment to the association, working tirelessly to raising the profile of NADA, and for his dedication and professionalism. “Gary is regarded as one of the unsung heroes of our industry. His quiet and determined dedication is an inspiration to us all. His commitment and enthusiasm to our association is legendary. Thank you for the hard work you do for us,” said Mark Dommisse, Chairman of NADA, in an emotional tribute to this recipient. “NADA is proud to welcome Gary McCraw into the ranks of the association’s Lifetime Achievement Award recipients and is deeply appreciative of his significant contribution to the association and to the automotive retail industry,” concluded Dommisse.
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• Sell more cars • Improve customer satisfaction • Know more about how your business is performing
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Make m time a in your
Pros of key management Traka Automotive key management tightens security of cars and car keys while improving productivity and customer experience in dealerships
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raka Automotive, the market leader in networked key management systems for car dealerships, PreDelivery Inspection (PDI) and service centres in the UK and Ireland, has established a physical presence in South Africa, after more than a year of market research. Traka Automotive also recently began sponsoring the NADA Dealer Development Programme. Traka Automotive has appointed Nicholas Richardson as Automotive Sales Manager for the region, reporting to Craig Williams, General Manager, Traka Africa. The new Traka Automotive team has now started conversations with a number of dealers across South Africa to explore the potential benefits of networked key management for them.
model, colour and VIN number can dealer group in the UK which deployed Email zaf.sales@traka.com be transferred straight onto the Traka Automotive found a 16% increase key management system. Allor this in workshop efficiency as the amount of call 0117615025 information is transferred onto an time spent by technicians looking for keys traka.com assigned iFob as the relevant car keys and cars fell dramatically and several hours are attached to it. The iFob is placed of productive time was saved each day. AD-IMI-AA.indd 1 into a slot in the Traka key cabinet and this record is revealed to any authorised And what difference does it make to the Traka Automotive software user. customer and to sales? Take the following scenario: a customer calls up enquiring In this way, a full audit trail of a about a specific car that they’ve spotted key’s usage history can be captured. on your website and want to test drive And dealers also benefit from strong tomorrow afternoon. The salesman looks physical security in toughened metal at Traka Automotive on his desktop PC, Traka key cabinets with biometric identifies the car has been moved to access to ensure that only authorised a different location and calls to make staff can access increasingly valuable sure the vehicle is returned before the car keys and cars. The result: dealers customer arrives, thereby avoiding losing with Traka Automotive see key the opportunity for another sale. losses and car thefts fall close to zero and the amount of time wasted To summarise in the words of Mark Reilly, looking for keys also drops rapidly. Finance Director of Essex Auto Group, a major Ford dealership group in the UK: From our own studies, a typical “Every five minutes that a salesman can dealership will lose or misplace at save not hunting for keys but serving least 10 sets of keys per year at a customers, creates opportunities for more cost of around R3,000 per set. So key sales and higher quality service.” loss replacement costs alone could easily add up to R30,000 per year.
Traka Automotive
Anyone who has worked in a dealership will have heard the familiar question: Where are the keys for that car? Traka Automotive has dedicated more than 18 years of IT resources and automotive market knowledge to ensure that question can be answered in an instant via our desktop software and now mobile app. Traka Automotive software networks with modern Dealer Management Systems (DMS) so that when a new car arrives in a dealership it’s make,
The only viable key management solution for automotive dealerships And that’s before you look at the wasted Trakatime Automotive creates of events associated withhundred those loss opportunities every day to: and the amount of time generally spent • Reduce costs hunting for mis-placed keys. A Return On study conducted by one major • Be Investment more productive
• Sell more cars Traka Automotive can be reached on •(011) 761 5025 Improve customer satisfaction or at Nicholas.Richardson@Traka.com • Know more about how your business is traka.com performing
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Make money every www.automobil.co.za time a key moved
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RMI UPDATE
Partinform at the Cape Town Motor Show The Partinform trade show was part of the Cape Town Motor Show held over on 2 and 3 March at the Grand West Casino in Cape town
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he Cape Town Motor Show is a consumer experiential show featuring everything motoring-related, covering cars, bikes, trucks, drifting, 4x4 tracks, test driving, aftermarket products, soundoffs and classic cars. This is not just a static exhibition; the family activities and experiences like the drifting and the show and shine competitions, see people really interacting and being participants in the day. The test driving facility worked well for the brands exhibiting in the Grand Arena,� said Garth Rhoda, Marketing Director of the Cape Town Motor Show.
of Partinform were pleased with the number of visitors at the various stands with many questions being asked as to who Partinform is and how members of the association can benefit the consumer.
With nearly 25,000 visitors to the show this year the organisers and members
Partinform and its members remain committed to promoting good quality
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Although Partinform usually speaks to the automotive industry, specifically the aftermarket, it was agreed that by being present at an event like the Cape Town Motor Show would be important to inform the consumer of the importance of having good quality parts fitted to their vehicles when taking for service or purchasing good quality branded parts when servicing their own vehicles.
branded parts to the automotive aftermarket as well as to the consumer. The RMI stand at the event also attracted many visitors enquiring about the RMI and the benefits to them. The RMI continues the good relationship with the Partinform Association by supporting all the events. The next Partinform event will be held in Welkom on 10 April 2019. If you are involved in the automotive industry, come and visit the event and spend time communicating with your fellow members in the automotive industry. If you need more information contact Charmaine at Charmsevents on 082 381 9026 or charmsevents@mweb.co.za
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INDUSTRY NEWS
Strong focus on innovation, skills development and “buy local” at Automechanika Johannesburg There will be three major focus areas at this year’s Automechanika Johannesburg. The trade fair for the automotive aftermarket takes place at Expo Centre, Nasrec, from 18-21 September 2019. Each of the first three days is being dedicated to a specific focus area: innovation on the Wednesday, skills development on the Thursday and “buy local” on the Friday
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his year’s event will mark the sixth time that a world-renowned Automechanika trade fair is staged in South Africa and the second time that it is co-located with the Futuroad Expo, sub-Saharan Africa’s leading professional event for the truck, bus, and commercial vehicle industry. Futuroad is the magnet that attracts buyers and suppliers in the region to see new products, innovations, technologies, and services while sharing ideas and building relationships across the truck and bus industries. Expect industry heavy weights such as Everstar, MCV, Serco, Tata, UD Trucks, and Volvo, to display their latest models.
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The number of exhibitors and visitors to the biennial Automechanika Johannesburg trade fair has grown steadily since the first show was staged at Expo Centre in 2009. Some of the Automechanika exhibitors at this year’s show includes Trysome Auto Electrical, Centlube, Aer-o-cure, Diesel Electric, Launch Technologies, Engen, Dixon Batteries and Turbo Direct – to name just a few. This year the organisers are targeting to attract more than 600 local and international exhibitors. A big thrust is being made into Africa to attract more visitors from the sub-Saharan region, following an increase of 80% in visitors from north
of South Africa to the 2017 event, when visitors came from Botswana, Kenya, Lesotho, Mozambique, Namibia, Zambia, and Zimbabwe. “Focusing on innovation, skills development and ‘buy local’, we have identified three important topics to build on for the first three days of the show,” says Joshua Low, Group Exhibitions Director of Messe Frankfurt South Africa. “We are encouraging exhibitors as well as the organisers of conferences and workshops to link into these themes as they play a vital role in building a strong support base for the automotive aftermarket in South
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Africa. Our local vehicle manufacturing industry is embarking on a new programme to encourage increased local content, upskilling of employees and the development of innovative products and processes,� adds Low. The first day of the event will include the Innovation Awards presentation, where innovative ideas from local and international companies will be rewarded. Automechanika is not only the shop window for innovations in the automotive aftermarket across the entire value chain, but is also the ideal meeting place for all involved in the industry, dealerships, and trade stores as well as
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the maintenance and repair segment. It provides a platform for business and technological knowledge transfer. To this end, the organisers are setting up a business-to-business matchmaking programme to facilitate meetings between exhibitors and potential buyers. There will also be a host of conferences and workshops, with many organisations arranging these events to tie-in with the staging of Automechanika Johannesburg.
to its product range breadth and depth and is backed worldwide by 20, 000 exhibitors, 600, 000 trade visitors and a network of 120 trade associations. Automechanika Johannesburg is, therefore, a “must attend� for all those involved in the local motor industry. This year it again has the benefit of being co-located with the Futuroad Expo of trucks and buses, which are very relevant to many companies involved in the automotive industry.
Automechanika is the leading brand among global business-to-business automotive trade fairs with a network of 17 events across 16 countries. Automechanika is unique with regards
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Hannes Crafford and Malcolm Alexander, with Ryno Saayman from Newton Auto Clinic
Aidan Rossouw, winner of the school’s competition receiving his certificate and prize from MISA’s woman of the year, Zuki Sithole
MIWA hosted the first ever MOTOR MECH Show at the Newton Technical High School on 9 March in Port Elizabeth
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he events of the day were varied and interesting, with many exhibitors drawing in visitors.
Aside from MIWA workshop presentations, there were displays of car spares, tools, classic cars, dealer cars, motorbikes, trucks and tractor. MerSETA, TVET colleges, Moto Health and other motor related industries were all present, informing and educating visitors on their areas of expertise. There were also activities for the youngsters, lucky draws, food and drink trucks and stall, and a DJ.
Ryno Saayman, 4th in the Master Motor Mech Show Mechanic Competition and Peter van Mosseveld, MIWA representative and coorganiser. Prizes for the master mechanics were sponsored by Diesel Electric
Pieter Niemand, MIWA Director, handing a certificate for a year’s MIWA subscription to Jack Finn, owner of Finn Auto Repairs and Diagnostics
The top two students from Newton Technical High School and Otto du Plessis High School competed against each other for the title of School Motor Mech Show Mechanic for 2019. The top four MIWA mechanics competed for the title of Motor Mech Show Mechanic for 2019. The show’s objective was to create awareness of the motor industry by having a show for the family and for school candidates, providing knowledge of possible careers in motor mechanics. The schools that provide this stepping stone for a possible future career in mechanics were also put in the spotlight, which opens doors to
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Magnus Doubell, from Nel’s Distributors, 3rd in the Master Motor Mech Show Mechanic Competition and Peter van Mosseveld
colleges and workshops available for further training. It brought awareness to the general public, showing the motor industry’s passion for training, quality parts, graded workshops and how it all works together to provide quality service in the motor industry.
Johannes Griessel from Finn Auto Repairs and Diagnostics with Peter van Mosseveld
Money from the ticket sales was donated to the Newton Tech High School for the upliftment of its students and future projects. Even though stormy weather and rain put a slight damper on the
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COASTAL EVENTS
Winners of the School Motor Mech Show Competition: From left to right: Athenkosi Makapela (4th), Ezra Jaffa (3rd), both from Newton Tech High School; Aidan Rossouw(1st) and Jean-Pierre Muller (2nd), both from Otto Du Plessis High School
Alex Blignaut from Finn Auto Repairs and Diagnostics with Malcolm Alexander
Malcolm Alexander, lecturer at East Cape Midlands College
Johannes Griessel, winner of the Master Mechanic competition receiving his certificate and prize from MISA’s woman of the year, Zuki Sithole
Bridget Finn, co-organiser of the Motor Mech Show
Winners of the School Motor Mech Show Competition
Alex Blignaut, from Finn Auto Repairs and Diagnostics, 2nd in the Master Motor Mech Show Mechanic Competition with Peter van Mosseveld
Malcolm Alexander, lecturer at East Cape Midlands college; Saliem Dolley, QA at merSETA; Ewald Pitout, training manager, assessor & owner of HV Consultants; Hannes Crafford, Mechanical Technology teacher at Newton Tech High school; Gifts Sponsored by Alert Engine Parts
event, it was still a huge success. The entertainment available, along with a very entertaining master of ceremony, made the event fun and exciting.
deserve a heartfelt thank you from all exhibitors and sponsors. MIWA extends a huge thank you to all the sponsors, exhibitors and the public for their support.
The organisers – MIWA Representative Peter van Mosseveld and MIWA enthusiast Bridget Finn – did a fantastic Lifestyle Utility job, before and during the show and
MIWA is making the Motor Mech Show an annual event and will be posting next year’s dates and info on its Facebook page from October.
1st – Aidan Rossouw (Otto Du Plessis High School) 2nd – Jean-Pierre Muller (Otto Du Plessis High School) 3rd – Ezra Jaffa (Newton Tech High School) 4th – Athenkosi Makapela (Newton Tech High School)
Winners of the Master Motor Mech Show Mechanic Competition 1st – Johannes Griessel (Finn Auto Repairs) 2nd – Alex Blignaut (Finn Auto Repairs) 3rd – Magnus Doubell (Nel’s Distributors) 4th – Ryno Saayman (Newton Auto Clinic) Lifestyle Photo credit: Photo: @marcmilneone Utility
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RMI NEWS
RMI at NAACAM SHOW The NAACAM show was attended by a variety of exhibitors covering mostly component supply to the Auto Assembly plants
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he RMI presence was noted by those who know the RMI and a number of new acquaintances were made where a possibility lies for combined effort marketing to take place in the future.
In general, the layout of the exhibition hall made it easy to move around and displays were well distributed among the various disciplines of the industry, which kept the interest alive for those who spent the time exploring the show.
INDUSTRY NEWS
VWSA supports black-owned suppliers Volkswagen Group South Africa (VWSA) has committed to continue supporting and developing black-owned suppliers through the Volkswagen B-BBEE Initiatives Trust
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he aim of the Trust is to increase the number of quality black-owned suppliers in the automotive sector value chain by providing financial and non-financial assistance such as business development growth and accessing markets through supplier development relationships. The advice and support provided by the Trust is offered to qualifying black-owned suppliers as well as white suppliers that are interested in becoming black-owned. Volkswagen B-BBEE Initiatives Trust is managed by an independent Board of Trustees even though it carries the name of VWSA.
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To date, about R70.9 million of the R86 million invested by VWSA has been committed. Currently four companies have been funded, namely, Acoustex, Yenza Manufacturing, Production Logix and KPL Die Casting. Acoustex Trim and Yenza Manufacturing are both VWSA suppliers, whilst Production Logix and KPL Die Casting are part of VWSA’s Ntinga Project, an 18-month intensive business-based mentoring and coaching programme. “Through support from the Trust We have been able to increase our production capability and achieve leading edge technical capacity,” said Sally Marengo, Owner of KPL Die Casting.
“Volkswagen is fully committed to the transformation of the supply chain of the automotive industry,” said Thomas Schaefer, Chairman and Managing Director of VWSA. “It is important for the OEMs to collaborate in developing new black suppliers to ensure that their businesses are sustainable and competitive.” Andrew Charman from the Sustainable Livelihoods Foundation gave delegates insight to the local economic activity and micro enterprises, and what the future investment pathways and opportunities were in township economies. A dozen potential investment projects have been identified. The next step will be a consultation process with relevant stakeholders for support.
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TECH TALK
RMI NEWS
ATTENTION ALL RMI MEMBERS RMI GOLF DAY 2019
WEDNESDAY 15 MAY - KYALAMI COUNTRY CLUB Dear Member, FIRING ON ALL CYLINDERS, WHERE METAL MEETS GOLF BALLS!
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hat wonderful time of year has arrived: RMI is about to transport you into the future! Don’t miss this most exciting annual golf event where the ‘who’s who’ and ‘who knows what’ in the Retail Motor Industry will be doing what they know best, bringing you the latest news and views of everything that there is to know of the industry, while meeting members on the golf course.
The Golf Day will take place on Wednesday 15 May at the exclusive Kyalami Country Club, firing on all cylinders, where metal meets golf balls. The RMI looks forward to an exhilarating event with a full fleet of 144 golfers paired with company directors, dealer principals, managers, suppliers, contractors, manufacturers and wholesalers all creatively ignited with all in the Retail Motor Industry.
The day’s agenda will include a round of golf, with lots of driving on the course, including halfway-mark and drinking holes, followed by dinner to fuel you up, sparkling prizes, and entertainment from 18h00. The cost of sponsoring a hole is R4,000 and the cost of entering a 4-ball is also R4,000. Owing to the fact that this will be a prestigious and exclusive event, we strongly feel that you will benefit from the enormous exposure.
Please don’t hesitate to contact Jackie for further information and to book your 4-ball. Tel: (011) 453 9088; Fax: 086 606 2840; Cell: 082 784 840; email: Jackie@thegolf.co.za
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INDUSTRY NEWS
Spraying success It is colourless, odourless and tasteless and invisible to the human eye. And yet compressed nitrogen is set to bring about a major advance in the professional spray painting industry
"T
he key factor with compressed nitrogen is that it is inert, absolutely clean and devoid of moisture and contaminants," says the Managing Director of NitraLife Tom Sowry. Since 1996, NitraLife has been manufacturing and marketing nitrogen generators. The primary target market has been the tyre inflation market (in mining, long-haul transport and the retail sector). In 2016, NitraLife developed the NitraCut generator to supply the owners of steel fibre lasers with nitrogen. Even more recently, the company developed the NitraSpray nitrogen generator, which is specifically designed for professional spray painting as well as other industrial uses. “Compressed air has been the transport medium for spray painting since the inception of the technique. However, air has some disadvantages – it often contains particulate matter, traces of oil and moisture. These three factors affect the quality of the paint finish and result in commonly occurring blemishes such as 'fish eyes' and pinholes,� Sowry says. While most panel-beating shops have sophisticated filtration systems in their air-lines, the level of purity these filters achieve comes nowhere close to the cleanliness and purity of compressed nitrogen.
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"The NitraSpray effectively filters output down to 0.01 micron, and this level of purity is absolutely consistent," says Sowry. Importantly, when spray painters use compressed nitrogen, they are able to spray at a lower pressure, which results in significantly reduced paint consumption. NitraSpray customers report paint savings of around 10%. And a NitraSpray installed at a leading vehicle canopy manufacturer experienced a 15% paint savings. Lower pressure also means reduced overspray which, along with paint blemishes, is a major cause of rework, extra cost and lost time. "The major advantage of NitraSpray generators is that they employ a basic principle of physics to extract pure nitrogen from the air. Our generators have no moving parts, which makes them extremely reliable and simple, and wonderfully low-maintenance," says Sowry. While NitraLife has been targeting the panel-beating industry with its NitraSpray generators, Sowry believes that these could well be used very successfully by other industries such as automotive OEMs and aircraft manufacturers; and even by powder coating businesses and manufacturers of white goods. Particularly, for a manufacturer spray painting large volumes of inventory with a single
colour, the use of the NitraSpray generator could be highly beneficial. In addition, although a company such as an automotive manufacturer would require large volumes of nitrogen, NitraLife manufactures its own generators and would have no problem providing the larger nitrogen volumes required. A further advantage for South African spray painters is that, as NitraLife is a wholly South African based company, it can manufacture generators which will be precisely suited to particular customer requirements, and also meeting local procurement requirements. "The introduction of our recently developed NitraSpray generator promises to be the new standard for improved quality and significantly reduced costs in the professional spray painting field," says Sowry.
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EXCITING ANNOUNCEMENT: EVERY QUARTER, MOTO HEALTH CARE SENDS OUT A NEWSLETTER TO ALL EMPLOYERS. The publication covers a wide range of topics, including: n The most common chronic illnesses your employees may be registered for. n Various diseases with tips on how your employees can identify them. n Registering for appropriate management programmes and helping your employees get the most of out their healthcare benefits via our integrated care model. n Helpful hints and tips for better living and making healthier choices. In addition to the above, we will be sharing one important administration topic per issue to streamline the client experience for both employer and employees.
WE WOULD LOVE TO HEAR FROM YOU! PLEASE SEND YOUR FEEDBACK AND SUGGESTIONS TO INFO@MHCMF.CO.ZA If you have not yet received the newsletter, send us an email to leads@mhcmf.co.za and we’ll sign you up.
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TECH TALK
A con-rod lives a frantic life of stops and starts, and this makes it one of the hardest workers inside an engine
I
’m going to use the 3,4-litre V6 Ford Essex engine with a bore and stroke of 100 x 72,42mm to calculate piston speeds and accelerations that will show what goes on inside an engine.
so that he could keep them on his desk and modify them from time to time until he was happy with their appearance, and only then would he ask his draughtsman to copy the shape.
Our analysis will show that the time scales and accelerations involved in the motion of the con-rod are such that we simply cannot grasp the situation. We know from experience that it works, but we cannot picture it.
In the early days of motoring, empirical (based on experience) rules were used, followed by dynamometer and road testing to make sure the rod was strong enough. Often a new engine would use components borrowed from a previous design because they were available and their properties were known. For example, the overheadvalve Chrysler Valiant built in the late 60s used a con-rod designed in 1936, when all the Chrysler group engines had side valves.
DESIGNING A CON-ROD There are many ways to design a con-rod. Any method that gives good results is acceptable. "lf it looks right, it is right," is a rule as old as the oldest human artifice and many a con-rod has been designed on looks only. Of course, one has to keep in mind that it matters who's doing the looking. Ettore Bugatti is reputed to have made prototype con-rods out of wood
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Later, it became common for designers to carefully calculate the appropriate dimensions. Con-rod design usually starts by calculating the maximum acceleration it is subjected to. This is
then multiplied by the reciprocating mass (piston and ring assembly mass plus about one-third of the con-rod mass) to yield the maximum force (force = mass x acceleration). If this force is divided by the smallest cross-sectional area of the con-rod (near the small end) it will give the maximum stress the rod is subjected to. This relationship, together with the maximum allowable stress for the chosen material, is used to determine what the size of this area should be. The proportions of the rest of the conrod will follow from this calculation. CALCULATING ACCELERATION Without the above-mentioned mathematical techniques the life a conrod leads inside an engine could not be analysed. To calculate a con-rod’s acceleration we use a technique called differentiation, which mathematicians regards as a religion, engineers thinks of as a tool but students finds a
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pain. It was developed as part of the calculus in the 1600s by Newton and is extremely useful. It promises that if we can find a formula for the distance travelled by the piston down the bore with respect to the crank angle and then differentiate it, we will get a formula for piston speed; and if we differentiate once more we will get a formula for piston acceleration. When applying this technique, we start with a simple sketch showing the angles formed by the slanting con-rod and the crankshaft arm. From this we use high-school geometry to develop a formula that gives us the distance travelled by the piston from the top dead centre position in terms of the angle between a vertical centreline and the rotating crankshaft arm. This formula is too complicated to differentiate directly so we have to use another technique developed by Fourier in 1811 to replace this formula with an approximate formula. Unfortunately the latter has an infinite number of ever-decreasing terms but in this application only the first two are used. The other terms are too small to have much practical effect. This approximate formula can be differentiated to give us the piston speed at various crank angles
FIGURE 1
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and differentiated again to give us the piston acceleration we need. The first term gives us the acceleration the piston would have had down the bore if the con-rod was infinitely long, (called the primary) and the second term gives us the approximate influence of the big-end’s sideways motion (called the secondary). The sum of the two gives us an approximation of the actual acceleration. PISTON MOVEMENT A piston’s movement is modified by the fact that the bottom part of a con-rod has to move sideways. This explains why a piston doesn’t reach its maximum speed halfway down the bore, (crank angle: 90 degrees) like you would expect, but at some lesser angle. Figure I shows the variation in piston speed down the bore for one revolution of the Ford Essex engine at 6,000 r/min. The pistons reach a maximum of 83,8km/h at about 75 degrees. This speed is equivalent to 100 revs/sec, and since one revolution takes 0.01 sec it means that the piston has taken (75/360)(0,01) = 0.002 sec to get there. In other words zero to 83.8 km/h was reached in 0.002 seconds! This is equivalent to 1,186g!
Figure 2 shows the calculated piston acceleration at 6,000 r/min for the same Ford engine. The blue curve shows the primary acceleration. Any unbalance due to this acceleration can be countered by adding masses at suitable points on the crankshaft. The red curve shows the secondary acceleration. It has twice the number of peaks compared to the primary acceleration, showing that the forces it creates can only be balanced by masses running at twice engine speed. Most modern four-cylinder engines have two such balance shafts; this is an amazing example of a practical application due to a mathematical approximation. The green curve is the actual acceleration i.e. the curve you get when the values of the other two curves are added. The maximum acceleration shown on the latter curve is used to calculate the maximum stress on the conrod. Note that this occurs just as the piston starts to travel down the bore i.e at zero crankshaft degrees. • If this is the start of the intake stroke then there are no other forces to consider. We can conclude that the maximum inertia force, as it is called, occurs at the beginning of the intake stroke. These inertia forces grow as the square of the engine speed i.e they’re very low at low engine speed but grow by a factor of four every time the engine speed is doubled. This explains why revving an engine in neutral i.e without a load on it, is so harmful that many modern engine control units have software that prevent the driver doing it. • If this is the start of the combustion stroke we find that the force on the piston due to the compression and eventual combustion opposes the inertia force near the beginning of the power stroke. This reduces the maximum force, with the result that the average internal forces an engine experiences is less when there is a load on the engine i.e when it is doing work.
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TECH TALK
• Below about 2,000 r/min the combustion gas load becomes the dominant force. This explains why lugging i.e. combining a large throttle opening with a low engine speed while you’re in a high gear is harmful. Automatic transmission are programmed to change down when there is any chance of lugging with the result that an automatic may be regarded as an engine saver.
increasing loads and speeds for nine-and-a-half hours. The runningin process, as far as the rings were concerned, was checked by measuring the airflow exiting the breather on top of the tappet cover. If these values were plotted against time the graph would show an initial high reading that would eventually drop to a low value running parallel to the x-axis. This was followed by a full-throttle
FIGURE 2
• At engine speeds in the 2,500 to 4,500 r/min range i.e. at cruising speeds, these two forces balance each other to the extent that most engines will sometimes last for more than a million kilometres under these conditions. This has been proved by long-distance endurance runs in many parts of the world. TESTING Con-rods, and other engine parts, are usually tested on engine dynamometers. In the 60s I worked at the Chrysler engine assembly plant in South Africa as a dynamometer technician, and conducted a number of endurance tests on engine components. The engine was run-in on the dynamometer at gradually-
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run at various revs to measure the maximum torque values and hence calculate the power output curve. In those days the usual American endurance test was for 480 hours at full throttle. In the case of the 3,7-litre Chrysler Valiant engine this test consisted of 10-hour sessions at speeds starting at 1,600 r/min and increasing by 400 revs every 10 hours until the last session at 3,600 r/min. The throttle would be kept wide open and the speed regulated by varying the dynamometer resisting load. This would take 60 hours. The engine would then be stopped and the oil, filters, distributor points and spark plugs would be changed. Eight such cycles add up to 480 hours.
The engine would then be stripped, examined, and measured. Often the big-end bearing shells would be due for a replacement, and there would be some bore wear, but not enough to consider a rebore. I often wondered how many other engines of the same period would pass such a test. Most modern engines have to undergo even more strenuous tests. Endurance runs of 1,000 hours are not unknown, but I’m sure that some modern engines have been rushed into production without severe endurance testing.
Jake Venter has worked as a mechanic, as an engineer in an engine assembly plant and as a lecturer, but now prefers journalism.
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INDUSTRY NEWS
Hytec and GS-Hydro partner up
Hytec South Africa, a Bosch Rexroth South Africa Group Company, and GS-Hydro, an Italy-based multinational non-welded pipe manufacturer, have entered into a nonexclusive partnership agreement
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he partnership, which began on 1 November 2018, endorses Hytec South Africa as a sub-Saharan Africa distributor for all GS-Hydro components and piping systems above 42mm. The distributorship increases Hytec’s product and service capabilities and presents new opportunities for distributing non-welded, leak-free piping systems. This is especially the case where projects include design and engineering, as GS-Piping Systems’ assemblies can be prefabricated to a high degree prior to installation, which speeds up the installation process and reduces overall costs. Cost savings through the lifetime of the piping systems are gained because there is a lower total installed system cost, a shorter installation time, less flushing time and reduced need for maintenance and repairs.
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“These benefits lead to fewer production interruptions and much shorter downtime when interruptions do occur,” says Hytec South Africa Engineering Manager Andre Lindeque. “The GSPiping System’s flexibility facilitates fast and easy installation which translates to significantly lower installation costs when compared to a welded piping system.” The superior technology used, which provides the high-quality, leak-free piping system, is approved by classification agencies. The environmentally-friendly pipes provide consistent quality due to machined and prefabricated assemblies, are suitable for different materials and offer the highest level of cleanliness. “As there is no welding involved in manufacturing these pipes, there is no need for post-weld cleaning or costly weld inspections such as x-raying,” says Lindeque.
All GS-Hydro products have a 12-month warranty, which Hytec upholds, and is also equipped to handle all maintenance and repairs. Hytec South Africa currently has GS Hydro flaring and bending machines in use at its premises. The flaring machine provides 37° flaring with the capacity of flaring pipe sizes from 6mm to 170mm, and the bending machine has the capacity to bend pipes sized from 16 x 2mm (wall thickness) up to 60 x 6mm (wall thickness). Depending on the outside pipe diameter, the bend radius provided is either 2.5 or 3.0. The non-exclusivity part of the agreement with Hytec South Africa pertains to GS-Hydro’s other subSaharan Africa partner and distributor, Hägglunds Drives South Africa – which is also one of Hytec South Africa’s sister companies.
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Driven by VARIETY
Bosch is one of the world’s largest suppliers of automotive components and the quality replacement parts manufacturer of choice with almost all leading vehicle manufacturers in the world. Discerning motorists and workshop professionals in over 132 countries rely on Bosch’s extensive range of high-quality products to get the best from their vehicles. Choose the best. Choose automotive products from Bosch. www.bosch.co.za What drives you, drives us.
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INDUSTRY NEWS
Probe, South Africa's largest distributors of premium, maintenance-free, fit-and-forget batteries, offers stop-start batteries that reduce fuel consumption
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ithin the next few years, almost all newly-manufactured cars (90%) will have builtin functionality that can contribute to a cleaner environment. Stop-start technology reduces fuel consumption and harmful emissions by reducing the amount of time the engine spends idling, especially when sitting in gridlocked traffic. And idling is a huge waste of petrol (and money). In the United States alone, idling can waste as much as 3.9 billion gallons of petrol. By comparison, gains from the stop-start technology can be anywhere from three to 10%, potentially as high as 12%; the longer you sit, the more you gain.
starts moving or the clutch is pressed. This process happens automatically, but some car models enable the driver to choose whether the system is active or disabled by pushing their car’s stop-start button.” Stop-start systems require a specific type of battery, such as enhanced flooded battery (EFB) which is more expensive, across all battery brands. However, a regular flooded battery (lead-acid battery) can cause battery failure within two to four months of installation.
Most of the newer car models in South Africa today include stop-start technology. But this technology needs to be coupled with the correct type of battery in order to avoid battery failure.
“As we can switch on our cars so effortlessly, we tend to forget the enormous amount of power required to ignite the engine,” says Rovelli “This is the single most demanding thing that your battery will ever do, so if you’re repeatedly doing this over short bursts and in low-speed drives such as when you’re sitting in a traffic jam, you will need a heavier-duty performer than a standard lead-acid battery.”
“The purpose of stop-start technology is to automatically shut down and restart the internal combustion engine,” says Rick Rovelli of Probe. “When the car is stationary or out of gear, fuel delivery is halted and the spark to the engine is lost. The ignition begins again when the car
EFB batteries are an evolution of the leadacid battery to deal with the extra power and thermal requirements in a stop-start environment. The main benefits of EFB technology include an improved charge acceptance and greater cyclic durability when operating in a reduced state of
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charge which is typical of stop-start applications. In a stop-start system, the EFB battery will have to provide approximately 85,000 engine starts compared to the standard 30,000 starts from a lead-acid battery. This leads to overheating, which significantly shortens its service life. Besides the stop-start system requirements, cars today are equipped with many power-consuming items. “Consider all the additional devices that you may have operating in your car – your GPS, smartphone interface and even a DVD screen,” says Rovelli. “New technologies demand a robust, longwearing and powerful battery to get the job done without fail.”
Stop-start with Probe for light duty vehicles: The EFB 646 (60 amp hour)/652 (70 amp hour)/668 (80 amp hour)/658 (90 amp hour) Stop-start with Probe for heavy duty vehicles: The EFB 696 (180 amp hour)/695 (225 amp hour)
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Pole Pole Position! Position!
Just seal it! Victor Reinz® Sealing Technologies Just seal it! Victor Reinz® Sealing Technologies Just seal it! Victor Reinz® Sealing Technologies
EXTREMELY HIGH STABILITY AT HIGH TEMPERATURES. Particularly intended for EXTREMELY HIGHinSTABILITY AT HIGH and TEMPERATURES. Particularly intended sealing all surfaces engines, gearboxes, axles, and also for cylinder liners and for synthetic EXTREMELY HIGH STABILITY AT HIGH TEMPERATURES. Particularly intended for sealing all surfaces in engines, gearboxes, and axles, and also for cylinder liners and synthetic housings. Very suitable for uneven and rough surfaces. All-purpose application for use with all sealing allengines surfaces in engines, gearboxes, andsurfaces. axles, and also for cylinder linersfor and synthetic housings. Very suitable for uneven and rough All-purpose application use with all makes of and vehicles. housings. Very suitable for uneven and rough surfaces. All-purpose application for use with all makes of engines and vehicles.
Agent in South Africa Intrade Motor Parts Agent in South Africa T: 011-432-2667 Intrade Motor Parts Agent in South Africa F: 011-432-3005 T: 011-432-2667 Intradeintrade@iafrica.com Motor Parts E:mail: F: 011-432-3005 T: 011-432-2667 E:mail: intrade@iafrica.com F: 011-432-3005 E:mail: intrade@iafrica.com
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makes of engines and vehicles.
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INDUSTRY NEWS
SETAs’ future cast in stone
With the promulgation of the National Skills Development Plan by Higher Education and Training Minister Naledi Pandor in March, the future of the SETAs has now been cast in stone.
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imed at vastly improving skills development, the Minister’s roadmap for the SETAs, as part of the larger skills development canvas, must lead to certainty amidst the anxiety among stakeholders as to the future role of the merSETA and its fraternal bodies. Stating that there is “an explicit acknowledgement that South Africa needs to join hands and minds to generate the solutions to our challenges”, the Minister emphasises this cooperative paradigm in ‘Our Future – Make It Work’. The ministerial focus argues that the development of “a tighter, streamlined focus for the SETAs is a key step in strengthening them”. Central to the role of SETAs is to focus on building the relationships with workplaces and education and training institutions. The SETAs must: • Understand the demand and signal implications for skills supply;
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• Encourage skills and qualifications in occupations that support economic growth, encourage employment creation and enable social development; • Engage workplaces to enable them to provide relevant data on the skills of their existing workforce as well as projected skills needs; • Engage stakeholders (including but not limited to employers, labour and government) to ascertain their perceptions of future trends in their sectors; and • Continuously explore the implications of the findings from workplace data and stakeholder engagement regarding sector trends and national policy priorities.
The skills development levy will remain at 1% with 20% of the money collected allocated to the National Skills Fund and 80% to SETAs. SETAs will also continue having Accounting Authorities, with business, labour
and government nominating representatives in an equitable manner across the three parties. Accounting Authority members will be appointed by the Minister for a five-year term. Of particular note is the promulgation that SETAs will have no limited lifespan, but there will be shared services, where practically possible. We agree with the minister when she says: “Making it work is our collective responsibility. All South Africans seek a better future for themselves and their children. The NSDP is key to enabling government and social partners to contribute towards economic growth, employment creation and social development. The entire post school system has been the focus of a significant and radical improvement in the quality of education and training.”
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INDUSTRY NEWS
Ford welcomes Minesh Bhagaloo Ford Motor Company has appointed Minesh Bhagaloo as the new Product Communications Manager for the sub-Saharan Africa region. He assumed responsibility for the Communications Department on an interim basis last month
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hagaloo takes over from Rella Bernardes, outgoing General Manager of Communications, as she will be taking up a new role as Corporate Communications Manager at Ford of Europe after 14 years with Ford in South Africa, and 11 years in her current position. In his interim role, Bhagaloo will report to Katie Dove, General Manager Communications, Ford Middle East and Africa, until the announcement of a permanent appointment. “It’s an exceptionally busy and exciting time for Ford in South Africa, with the impending launch of the New Ford Ranger, the first-ever Ranger Raptor and the New Everest,” says Neale Hill, MD of Ford Motor Company subSaharan Africa Region. “We have full confidence in Minesh and the rest of the communications team in ensuring continuity and excellence.
Minesh Bhagaloo
“Although we’re sad to see Rella go, we appreciate her support and dedication to the company over the past 14 years and wish her well in her new Ford role.”
FUCHS to increase Tanzanian presence The FUCHS Group, which operates globally in the lubricants industry, is strengthening its presence in Tanzania and is establishing a new company
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his development will ensure direct access for its customers and distributors to the highest quality global standard of lubricants and services. FUCHS will continue to offer the full range of lubricants and technical expertise for several industries with a focus on the mining, industrial, food and automotive retail industries. So
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far FUCHS has served the Tanzanian market for over 20 years through a license partner. The FUCHS Group develops, produces and markets high-grade lubricants and related specialties for virtually all industries and areas of application. Formed in Mannheim in 1931, the group employs more than 5,000 people worldwide at 58 operating companies. FUCHS is the world’s largest independent lubricant manufacturer.
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LABOUR
Suspension as a precautionary measure Against the background of South African Labour Law, it is common practice for an employer to award an employee the opportunity to exemplify his/her side of the story when said employee is withstanding a disciplinary process
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he audi alteram partem rule (which accurately means ‘hear the other side’) is considered a requirement to ensure fair labour practice(s) in relation to disciplinary steps against an employee. However, the latter is not true for precautionary measures (as opposed to punitive measures). The Labour Relations Act (LRA) 55 of 1966 provides for the suspension of employees pending a disciplinary hearing, given that such suspension can be deemed fair. For a suspension to be considered just, the employer must have reasonable grounds for suspending the employee – such as investigating an employee for possible misconduct (where prima facie evidence exists of such misconduct) and that the employee’s attendance in the work place may hinder the ongoing investigations. In the event that an employee is placed under precautionary suspension, such an employee will be entitled to receive full remuneration/ salary until the investigation is finalised and/or the suspension is concluded.
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The legal question that arises is whether or not an employee should be able to make representations and/or defend the precautionary suspension? Does an employee suffer prejudice if he/ she cannot be heard prior to being suspended as a precaution? As a precedent set by labour case law and rulings made by the CCMA, one could argue that an employee should first have the opportunity to make representations and/or oppose the precautionary suspension. However, a new controversial approach and precedent has been set by the Long v South African Breweries (Pty) Ltd and Others 2018 case. On 19 February 2019 the Constitutional Court delivered a ground-breaking ruling in the labour case of Long v South African Breweries (Pty) Ltd and Others 2018: An employer is not required to give an employee the opportunity to make representations prior to a precautionary suspension – thus there rests no obligation on employers to give employees the option
to exonerate themselves in terms of a precautionary suspension. The effect of this ruling is that a precautionary suspension may be implemented against an employee instantaneously, without the employer ever having to hear the employee’s version of the matter. In the aforementioned case, the employee was reasonably suspected of gross misconduct and the employer opted to investigate the matter. Pending the ongoing investigation, the employee had been suspended as a precaution (to protect the integrity of the investigation) prior to the disciplinary process. After concluding a thorough investigation, the employer followed the prescribed disciplinary procedures – which ultimately resulted in the employee being dismissed for gross misconduct. The employee contended the dismissal and the matter was referred for arbitration. The arbitrator was of the view that the employee’s dismissal was substantively unfair, based on the fact that the employee was not able to make
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representations prior to being suspended. The arbitrator was opined that the latter constituted to an unfair labour practice in terms of the LRA. The arbitrator ordered the employer to reinstate the employee with compensation. Being convinced that the arbitrator erred in his finding, the employer brought a review application in the Labour Court to have the arbitration ruling overturned. The Labour Court found that a suspension prior to disciplinary action cannot be deemed a punitive measure, but rather a precautionary measure due to the suspension being: a) prior to the commencement of any disciplinary procedure; b) reasonable in terms of the ongoing investigation; and c) the employee received full pay during the suspension. The Labour Court upheld that suspension (as a precaution) without the employee being heard is not an unfair labour practice and that the suspension is necessary to serve and protect the integrity of the investigation. The Labour Court deemed the precautionary suspension as fair. The employee then appealed the outcome in the Constitutional Court in terms of Section 23 of the Constitution of the Republic of South Africa 1996, which gives rise to the right to fair labour practices. The employee was convinced that the Labour Court failed to consider his fundamental rights in terms of Section 23. The Constitutional Court, after considering all the relevant facts and legislation, concurred with the view of the Labour Court. The Constitutional Court found that the employee did not suffer any prejudice with regards to the precautionary suspension, due to the fact that the employee received full remuneration. The Constitutional Court explained that the employee would only have suffered prejudice if the suspension was applied punitively and/ or in lieu of disciplining the employee
(as would be the case if the suspension was unpaid). The Constitutional Court emphasized the notion of precautionary suspension – thus being both temporary and necessary for an investigation to take place to determine whether or not disciplinary action is actually required against the employee. The Constitutional Court pioneered a revolutionary judgement in terms of Labour Law: employers are no longer required to pay attention to an employee’s demand to make representations and/or provide amnesty where a precautionary suspension is imminent. Employers have welcomed the Constitutional Court’s fresh perspective and latest judgement with open arms. Not having to waste any time on resolving a dispute based on a precautionary suspension saves employers a great deal of time and can actually speed up the investigation process. However, employers should be weary not to misinterpret or misjudge the intent of the Constitutional Court’s judgement. In the event that an employee is suspended as a punitive measure, that employee should be awarded the opportunity to make representations. In terms of a disciplinary procedure, the audi alteram partem rule shall prevail and the onus rests on the employer to prove compliance with fair labour practices and the prescribed disciplinary procedures. The Long v South African Breweries (Pty) Ltd and Others 2018 serves as the cornerstone of this revolution in Labour Law. It is imperative that employers grasp the grounds for a fair precautionary suspension – being that the suspension is reasonable and necessary to conduct an investigation, that the employee receives his/her entire salary whilst suspended and that the suspension is only a safeguard and not a disciplinary measure. If an employer is compliant with the aforementioned guidelines, then an employee may
be placed under precautionary suspension without making any representations. It is noteworthy for employers that employees should not be placed under precautionary suspension arbitrarily, due to the fact that an inconsistent precautionary suspension will be deemed unfair. Employers are placed in a position of authority over their employees – especially if an employee can be suspended (precautionarily) without having the opportunity to voice his/her objections. Although the Constitutional Court’s judgement is a triumph for employers, they should still be mindful to act sensibly and within the parameters of fair labour practices.
Douw Breed is a Director at Barnard Incorporated Attorneys, Centurion.
www.automobil.co.za
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LEGAL EAGLE
Driving with an expired drivers licence We have been confronted lately with some interesting questions from RMI4law members pertaining to the issue of driving with an expired drivers licence card
O
ne of these questions was whether it is in fact an offence to do so in light of the provisions of regulation 101(2)(a) of the National Road Traffic Act 93 of 1996 (herein after NRTA) which states that “The period of validity of a driving licence issued or deemed to be issued in terms of section 18 of the Act shall be indefinite, unless such a licence has been suspended or cancelled in terms of the Act.” The confusion is created by the fact that the NRTA does not seem to clearly differentiate between a driving licence and a driving licence card. The NRTA and The National Road Traffic Act Regulations are two important pieces of legislation, which regulate
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the rules of the roads in South Africa. According to Section 1 of the NRTA, a driving licence is defined as: “a driving licence referred to in Chapter IV”. Section 13 of the NRTA, which forms part of Chapter IV, states that: “A licence authorising the driving of a motor vehicle shall be issued by a driving licence testing centre in accordance with this Chapter and shall be either (a) a provisional licence, to be known as a learner's licence; or (b) a licence, to be known as a driving licence,…” Regulation 108(3)(a) states that a driving licence (as provided for in Section 13) is recorded in the register of driving licences. In accordance with regulation 108(5)(a) a driving
licence card shall, subject to provisions of regulations 101(2)(a), expire five years from the date on which it was ordered from the card production facility. As alluded to above, regulation 101(2)(a) makes no mention of the expiration of a driving licence, but expressly states that the validity of a driving licence shall be indefinite. The uncertainty therefore created by the aforesaid regulation is whether the expiration of a driving licence card also leads to the expiration of a driving licence. The manner of application for, and the issue of, a driving licence is dealt with in Section 18 of the NRTA which provides that the holder of a learner’s licence who wishes to obtain a driving licence must apply in the prescribed manner to a driving licence testing centre for a licence to drive a motor vehicle.
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Further, when the application is made, the driving licence testing centre shall, if satisfied with the information furnished in the application and that the applicant is not disqualified from obtaining a driving licence, invite the applicant to present him/herself to be examined by an examiner. An examiner will test an applicant for a driving licence and, where an examiner has satisfied him/ herself that the applicant is competent to drive a motor vehicle of the class to which their application relates, the examiner will then issue or authorise the issue of a driving licence in the prescribed manner to the applicant in respect of the motor vehicle class. The manner of issue of a driving licence is expressly dealt with in Regulation 108 of the regulations to the NRTA and provides that the examiner for driving licences, if satisfied that the applicant may be issued with a driving licence and that the applicant is not disqualified from holding a driving licence, shall issue the driving licence in the prescribed form. According the above provisions, the driving licence “appears” on the driving licence card. Regulation 108(5)(a) expressly states that “a driving licence card shall expire five years from the date on which it has been ordered from the Card Production Facility”. However, Regulation 108 (5)(b) states that “The holder of a driving licence card may apply for a new card in the manner contemplated in regulation 109 and the new card shall be authorised and issued in the manner contemplated in regulation 109(3).” The word ‘may’ suggests that this provision is not peremptory but that the holder of a driving licence has a choice as to whether to renew the card or not. The regulations furthermore do
not expressly state that it is an offence if a holder of a driving licence fails to renew the driving licence card. The closest indication that the driving of a motor vehicle with an expired driving licence card constitutes an offence in terms of the NRTA is found in section 12 which provides as follows: “12 No person shall drive a motor vehicle on a public road (a) except under the authority and in accordance with the conditions of a licence issued to him or her in terms of this Chapter or of any document deemed to be a licence for the purposes of this Chapter; and (b) unless he or she keeps such licence or document or any other prescribed authorisation with him or her in the vehicle.”
It seems that there is no express indication that the expiration of a driving licence card is tantamount to the expiration of a driving licence and this question definitely warrants further and in-depth investigation. In order to avoid the risk of a fine it is advisable that drivers of vehicles are at all times in possession of a driving licence card which has not yet expired.
The NRTA and its regulations do not expressly state whether a driving licence card is a “document deemed to be a licence” as provided for in section 12.
Roxanne Paans is a Candidate Attorney in the litigation department at Barnard Incorporated in Centurion. RMI4Law members enjoy the benefit of legal advice from an attorney 24 hours a day. If you wish to join RMI4Law, call 0861 668 677. Legalex (Pty) Ltd, registration number 2003/003715/07, is an authorized Financial Services Provider (FSP 5277) and underwritten by Guardrisk Insurance Company Limited (FSP 26/10/75) David Furlonger
www.automobil.co.za
APRIL 2019 -
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TRAINING
Skills development a strategic priority of the RMI This is echoed in Jakkie Olivier’s, RMI CEO, message “The RMI’s vision for skills development aligns perfectly with government initiatives and industry needs, and we believe firmly that skills development is the catalyst for reducing unemployment, stimulating economic growth and ensuring a return on investment for employers.”
T
his means more profits to employ more people, more re-investment in business growth and sustainability – and ultimately satisfying the consumer with professional maintenance and services on their vehicles by skilled and professional people.” The RMI President, Jeánne Esterhuizen emphasises that “the level of success in any business depends on the level of skills that the employees have.” merSETA commissioned a project to develop an easy to use three-step Return On Investment (ROI) calculator for South African employers. The concept of the return on investment for a productive individual, either apprentice, learner or qualified, in a workshop stems from accurate measurements of attended, sold and worked hours which in ratios translate into utilization, efficiency and productivity. The calculated ROI does not take into account any grants, rebates and incentives the employer may receive from government. This calculator is on the merSETA’s homepage (http://roi. merseta.org.za). Understanding the ROI of productive employees remains a key factor to set a business apart from competitors and ‘supersize’ the skills arsenal of when contracting apprentices. The South African government has created a very favourable dispensation for employers to access grants, rebates and incentives through participation in
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skills development. This is demonstrated in the SARS Learnership and Apprenticeship deduction; the SARS Employment Tax Incentive and SETA grant offerings, in both discretionary and special funding windows on full qualifications, skills programmes and all other types of training programmes. “Too few companies are taking part in government initiatives aimed at decreasing youth unemployment in South Africa. This is inexplicable, especially given how these programmes can benefit their bottom lines,” Roxanne Da Mata Gonçalves (Daily News 28/3/2018). Employers in the retail motor industry often seek programmes other than full qualifications. Two options are available to employers, the first being registered skills programmes, founded on the unit standards (with specific outcomes and assessment criteria) in a full qualification. The merSETA supports more than 80 motor-related skills programmes like: Passenger Automotive Salesperson; Tyre Repairing; Suspension Fitter; Dealership Portfolio Manager; Safe Use of Workshop Tools; Stock Counting; and Wheel Balancer. The second option available to employers is to consider other short courses delivered by providers which are not unit standard based and not part of a full qualification but it would address the skills demand of the business.
Employers need to frequently ask themselves ‘what kind of skills are lacking in my business?’ The answer lies in skills that would ultimately deliver on the objectives of the organisation. Skills-levy paying companies are required to submit a Workplace Skills Plan (WSP), Annual Training Report (ATR) including PIVOTAL Plan. PIVOTAL is an acronym which means professional, vocational, technical and academic learning programmes that result in qualifications or part qualifications on the National Qualifications. For B-BBEE compliance employers will typically develop skills based on rigorous application of the skills matrix and the economic active population guidelines in the B-BBEE codes. The merSETA website outlines the deadline: “The submission deadline for the financial period 1 April 2019 to 31 March 2020, for Mandatory and Discretionary grant submissions by merSETA levy-paying, merSETA non-levypaying (SARS exempted) companies and other legal entities including NGOs, TVET/ Universities, operating in our sector, is Tuesday, 30 April 2019”. Employers often ask ‘where can I train my employees?” Skills development has no boundaries and can be delivered at the workplace; at private skills development providers; at industry providers; at supplier and product training sessions; at TVET colleges and at Higher Education Institutions.
www.automobil.co.za
www.automobil.co.za
MARCH 2019 -
55
TRAINING
THE CHALLENGE: Mastering new technologies
B
osch's knowledge and experience is unique. For more than 125 years Bosch has been working for the automobile industry, and today is one of the preferred suppliers of equipment, components and systems for many of the leading manufacturers worldwide. This expertise has provided Bosch with in-depth knowledge of the latest technologies that serves as the basis for Bosch support. Improving service quality and accelerating processes The current training offer and the Technical Hotline supports you in localising problems faster, repairing more vehicles, and reducing the waiting time of your customers. Furthermore, the methodical procedures that you learn in this regard ensure faster and more productive work. Bosch training series: Specially designed training programmes can offer employees in your
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workshop real perspectives for further professional development. u u u u u u
Bosch Automobile service consultants Bosch diagnostic technician Bosch diesel vehicle technician Bosch diesel pump technician Recognized vehicle service technician Bosch electrical systems technician
With the new developments in the area of vehicle technology, the requirements on the technical knowhow in workshops are constantly increasing. In order to stay up-to-date, the workshops require structured training management and continual education management. With the technical and commercial training courses from Bosch, a wide variety on offer of continuing education possibilities is available for workshops. The content of the training courses is constantly adapted to the latest state of technology; thus you will always find the right training for your workshop.
There are suitable training courses for every target group. The offering includes one-day training courses and training courses over several days. The training courses are offered in different technical areas and training series, (such as gasoline injection, diesel injection, electrical systems). In the technical training courses, Bosch imparts extensive know-how in all standard vehicle systems in the passenger vehicle and commercial vehicle areas. In addition to vehicle systems from Bosch, systems from other manufacturers are discussed in the training courses - the content is specially matched to the requirements of workshop employees.
Develop your technical skills through Bosch training to help safeguard your future. Visit www.bosch.co.za for more information.
www.automobil.co.za
A career in the motor industry can be lucrative
TRAINING
For all the 2018 matriculants still wondering what they should be doing this year, MIWA has a suggestion The association has established relationships with top accredited training service providers in South Africa like Bidvest McCarthy Training Academy and Imperial Technical Training Academy, to name a few. These platforms provide opportunities for MIWA members to accommodate young learners with their workplace experience who would like to pursue a career within the motor industry.
“T
he motor industry has much to offer enthusiastic young people eager to learn and wanting to make money,” says Dewald Ranft, Chairman of the Motor Industry Workshop Association (MIWA), a proud association of the Retail Motor Industry Organisation (RMI).
one certain part of it – brakes or air conditioning for example. It’s a handson job that is very rewarding,” he says.
“Typically, automotive service technicians and mechanics maintain and fix cars and light trucks. However, the type of work we do has changed over the years. It used to be simple mechanical repairs. Today it is a highly technical job since vehicles now run by electronic systems and computers,” he says.
Formal and on-the-job training is essential.
To do the job, technicians must know a lot about how complex parts of the vehicle work together.
Most mechanics will start out in a workshop and get several years of practical experience under their belt before considering opening their own business. But you can chose to work for dealerships, workshops, or parts and supplies retailers.
“Mechanics must be able to work with electronic equipment and be able to read and understand manuals and machines that are computer-based. At the same time, they must be able to use the power- and hand-tools we’ve used in the past. Because there are so many parts to a vehicle some mechanics specialise in fixing only
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Problem solving is a vital skill if you are considering a career as a mechanic. Maths and computer science are good subjects for this field.
“There are some good courses you can take to become certified. Practical training is obviously also vital. While studying, it is highly recommended that you do an apprenticeship at a workshop,” he says.
The current dispensation in South Africa is very favourable for businesses to invest in skills development and training. Short skills programmes or full apprentice programmes with the assistance of grants, rebates and incentives are available through SETAs and SARS. “There are many job opportunities in this industry, especially for those with some formal training,” says Ranft. “There is also much room for growth and position advancement with on-the-job courses available. “And it can be a lucrative profession. We offer a much-needed service and as long as people drive cars there will be a need for skilled mechanics. It’s also an industry that encourages small business development which is a must for job creation in this country. If you are considering getting into the industry and need some advice, contact MIWA for assistance.”
“We acknowledge our responsibility as MIWA to assist with development of skills in South Africa,” says Ranft, and for this reason MIWA has identified training as one of its priorities.
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TRAINING
AIDC – Gauteng’s place of learning The Gauteng Automotive Learning Centre is a state-of-the-art facility for skills and development training within the automotive sector It offers training for • Original Equipment Manufacturers • Automotive Component Manufacturers • Dealer networks and after-market services • Informal body and mechanical repairs sectors • Institutions of Higher Learning • School Leaver Programmes
I
t was launched in 2014 as part of the Gauteng Provincial Government’s commitment to skills development. The Learning Centre is part of the Nissan SA Investment Support Programme and is the result of a partnership between Nissan SA and the Automotive Industry Development Centre. The Learning Centre offers training in the latest technologies which match the latest vehicle models.
The training programmes on offer include • Mechatronics • Autotronics • Programmable Logic Control • Computer Numerical Control • Various general classroom and PC training • Welding • Spray painting • Vehicle aftermarket service and maintenance • School support programmes For enquiries please phone (011) 564 5076 or email wmogale@aidc.co.za
merSETA promotes skills development merSETA is one of the 21 Sector Education and Training Authorities (SETAs) established to promote skills development in terms of the Skills Development Act of 1998 (as amended)
T
he 21 SETAs broadly reflect different sectors of the South African economy. merSETA encompasses Manufacturing, Engineering and Related Services. The various industry sectors are covered by five chambers within the merSETA: • Metal and engineering • Auto manufacturing • Motor retail and component manufacturing • Tyre manufacturing • Plastics industries
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Together the five sub-sectors comprise about 40,000 companies of which about 14,600 are levy-paying. The workforce employed by the total number of companies is about 600,000. The total levy income is approximately R1,308 billion. The merSETA, like all other SETAs, play a central role in making sure that the National Skills Development Strategy (NSDS) is fulfilled. The merSETA does not collect levies but instead receives collected levies from the Department of Higher Education and Training. As much as 70% of the levies are disbursed as grants and 10% is kept for
administration. The merSETA does not train – instead it facilitates the process of training by paying grants, registering moderators and assessors, identifying scarce skills, accrediting providers, monitoring the quality of training and implementing projects to close the skills gap. GAUTENG SOUTH (HEAD OFFICE) merSETA House, 95 7th Avenue, Cnr Rustenburg Road, Melville, Johannesburg, 2109 Tel: (010) 219 3000 Fax: (011) 484 5499
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What is a learnership? A learnership is a structured learning process for gaining theoretical knowledge through an accredited training provider and practical skills in the workplace, leading to a qualification registered on the NQF. A learnership is outcomes-based and not time-based and allows for recognition of prior learning. Learnership duration varies but the average is about 12 months.
Who is eligible to enter a learnership programme? Any person, employed or unemployed, may apply to register for a learnership: Ÿ If you are employed, you may register for a learnership programme
within the sector where your company or organisation operates; or
Ÿ If you are unemployed, you may register for placement in a
learnership programme at your local labour centre or with employers in your area.
The Department of Labour refers unemployed individuals, who meet the minimum criteria, to employers looking for learners.
How does one apply for a learnership programme? Ÿ If you are employed, find out which learnerships are available in the
sector in which you work. Upon deciding which learnership programme is appropriate, you will need to enter into an agreement with your employer stating your rights and responsibilities as a learner; or
Ÿ If you are unemployed, you must register your profile at the nearest
Department of Labour office, after which you may be referred to employers who may be looking for learners to enter learnership programmes.
What is an apprenticeship?
WE CARE
It’s about caring for people we render services to
The apprenticeship system is a well-known technical training system, which covers both practical and theoretical components offered in listed trades. Once you have completed your training, you will need to pass a trade test to qualify as an artisan.
WE BELONG
Who is eligible for an apprenticeship programme?
It’s about working together with colleagues
Any South African citizen, 16 years or older. There are different admission requirements for the various trades. Competence in Maths, Science and English will enhance your chances of selection.
WE SERVE
How does one apply to enter an apprenticeship programme?
It’s about going beyond the call of duty
Ÿ If you are unemployed, you may apply to a company that is offering
an apprenticeship programme; or
w www.merseta.org.za @mersetasocial
Ÿ If you are employed, consult with your employer as to the
merSETA Social
requirements and correct procedures to be followed to enter an apprenticeship programme.
LEADERS IN CLOSING THE SKILLS GAP59 www.automobil.co.za
FEBRUARY 2019 -
RMI UPDATE
What constitutes unfair dismissal? Answers by experts to questions received recently by the RMI
Q
: On 17 March 2018, seven employees of Shoe Shine (Pty) Ltd (“the employer”) were dismissed for insubordination. They did not challenge the dismissal and accepted that they had committed what amounted to serious misconduct. However, on 7 January 2019, almost a year later, the employer decided to re-employ four of the previously dismissed employees due to an increase in work volume. The employer thought it would be time consuming to recruit new employees due to the demand in work and needed people with experience to do the work which was required. The remaining three employees became aware that the other employees were re-employed and upon realising this, they decided to engage with the employer and then requested to be re-employed as well. The employer refused to re-employ them and they referred an unfair dismissal dispute to the CCMA. Can this constitute an unfair dismissal?
A
: In terms of s186(1)(d) of the Labour Relations Act 66 of 1995, as amended (“LRA”), it is a ‘dismissal’ when “…an employer who has dismissed a number of employees for the same or similar reasons has offered to re-employ one or more of them but has refused to re-employ another.” It follows that the above set of facts amount to a dismissal. The question which remains is whether the dismissal was fair nor not. In order for a dismissal to be fair, it must be substantively and procedurally fair. In Liberated Metalworkers Union of South Africa obo Molefe and others and Harvest Group [2018] 11 BALR 1217 (CCMA), the employer acknowledged that he had re-employed 11 employees and placed reliance on the allegation that the re-employment was a bona fide mistake. The arbitrator in this case found that the employer knew that the 11 employees were a part of a group
that was previously dismissed for the same or similar misconduct, and that the reason for the selective re-employment was due to the employer needing experienced staff urgently. Therefore, the selective reemployment was found to be unfair and the arbitrator ordered reinstatement of all the previously dismissed employees who requested to be re-employed. It follows that should the employer, in the above facts, fail to prove substantive and procedural fairness, the selective re-employment may constitute an unfair dismissal. The option the employer should have taken is to advertise the vacancies. Or for instance, if the employer had the mobile numbers of the previously dismissed employees, it should have: • sent messages to all; and • thereafter, interview all prior to making an appointment.
Information supplied by Ali Ncume (LLB LLM CERT. LABOUR LAW PRACTICE) (NMMU) Director at Maserumule Consulting.
BASIC | INTERMEDIATE | ADVANCED AUTO ELECTRICAL Kigima Auto Electrical Training Centre prides itself in offering students top class Facilitators where focus is placed on individual attention and student support. Thereby giving students the confidence to excel in their skills development.
SHORT COURSES ON OFFER : Bench Worker (LD & HD) Basic Auto Electrical (LD & HD) Intermediate Auto Electrical (LD) Advanced Auto Electrical (LD& HD, Plant & E/moving) Sales, Stores & Goods Receiving Trade Test Preparation Sound & Security Basic Auto Air Conditioning
Credit & Debit Cards Now Accepted
KIGIMA IS A LEVEL 4 BEE CONTRIBUTOR WITH 100% PROCUREMENT RECOGNITION
Kigima Auto Electrical Training Centre 212 Soutter St, Pretoria West, 0183 Tel : +27 (0)12 327 2586 Fax : +27 (0)12 327 6211 Email : irene@kigima.co.za
kigimatrainingcentre
60 - APRIL 2019
www.automobil.co.za
www.kigima.co.za
GAUTENG AUTOMOTIVE LEARNING CENTRE
Please contact the Learning Centre for exclusive rates. 012 564 5000 smvakali@aidc.co.za
For all your automotive industry related training.
We offer merSETA/QCTO accredited training in:
WELDING
AUTOMOTIVE SALE & SUPPORT SERVICES
AUTOMOTIVE BODY REPAIR
SPRAY PAINTING
TRADE TEST PREPARATIONS (ARPL)
AUTOMOTIVE COMPONENTS MANUFACTURING & ASSEMBLY
AUTOTRONICS
MECHATRONICS
The AIDC offers state-of-the-art manufacturing support facilities, to encourage opportunities for Skills Development & Training at competitive rates
CONTACT US FOR www.automobil.co.za
E X CLUSI VE RA T ES APRIL 2019 -
61
WORKSHOP
TROUBLESHOOTING MADE EASY Autodata, the leading provider of automotive technical information shares manufacturer verified fixes to common problems found in motor vehicles. Visit www.autodata-group.com to learn more about its online tools for workshops. Autodata is part of the Solera Group of companies VOLKSWAGEN PASSAT: ENGINE JUDDER AT IDLE Problem: A 2012 Volkswagen Passat 1,6 TDI is in our workshop and has an engine judder at idle when the air conditioning is operating. We have carried out some basic checks on the air and fuel systems and checked for any stored trouble codes, none were present. Can you help? Solution: Yes, we are aware of this fault affecting 1,6 TDI Passat models with CAYC engine code. The cause is due to a faulty fuel pressure regulator control solenoid. Fit a new fuel pressure regulator control solenoid, located on the fuel rail (Fig1.1). Carry out a road test to ensure the engine judder has been eliminated.
OPEL-VAUXHALL ASTRA: CLICKING NOISE FROM RH A PILLAR AREA WHEN DRIVING Problem: A customer of ours is complaining that their 2010 Astra is making a clicking noise from the RH A pillar area when driving. We have heard the clicking noise on the road test but we have been unable to find the source of the clicking noise in the workshop. Is this a known fault? Solution: Yes, the clicking noise is known to us on the Astra built 2010-12. The noise is due to movement between the door sill panels. Remove the trim panel from the RH front door sill. Partially remove the front door aperture weather seal. Apply a protective strip to area indicated (Fig1.1). Using a hammer and a suitable tool (panel beating tool), increase tension in the bodywork joint. Refit the door aperture weather seal. Refit the trim panel to RH front door sill. Carry out road test to ensure the clicking noise has been rectified. .
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- APRIL 2019
www.automobil.co.za
Driven by
MOBILITY
Bosch technologies are used worldwide in almost all vehicles, assuring their mobility, is what we are focused on. We continue to work on our unique combination of solutions for spare parts, diagnostic devices, workshop equipment and services. www.bosch.co.za
What drives you, drives us www.automobil.co.za
APRIL 2019 -
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MEMBERUPDATE
The RMI welcomes these new businesses into membership Member Trading Name
Street City
Member Trading Name
Street City
A L Addicted At Work Pretoria LD Motor Spares Kwagga Fontein Arnolds Auto Eersterivier LDR Engines & Gearboxes Montague Gardens Auto Magic Sandton Linbro Park Sandton Leenoe Panelbeaters & Spraypainting Johannesburg Auto Magneto Parts Cape Town M Auto-Mate Service Centre - Alex Mall Johannesburg M E Autobody Repairs Thohoyandou Automotive Speed Shop Polokwane M. Webb Auto Electrical Pietermaritzburg Autonik Pinetown Morgan Nissan Stellaland Vryburg Axalta Coating Systems South Africa Midrand Motor Masters Service Centre Bellville B MSN Mazibuko Trading Projects Hendrina Ballito 4 x 4 (Pty) Ltd Ballito MY Mechanics Parys BBBEE Tyre Holdings Durban N Bell Equipment Sales South Africa Boksburg Nihals Autobody Johannesburg Bidvest Service Centre - Greyville Durban NRT Auto Refinishers Johannesburg Boland Isuzu - Ceres Ceres NST Panelbeaters Nelspruit C P Car Guyz Service Centre Durban Pauls Auto Services Edenvale Car Service City Sandton Sandton PC Auto Body Komatipoort CL Auto Brackenfell Piet Retief Auto Clinic Piet Retief D PMK Autohaus Pretoria DAR Auto Spares Port Elizabeth Pro-Elect Richards Bay Richards Bay DAR Oes Solutions Port Elizabeth R Dentec Middelburg Regan Tsobi and LTS BTM Enterprise Bela-Bela Diesel Tronic Vereeniging RST Auto Centre Veralam Durban Road Convenience Centre Bellville S E SASOL Disa Road Port Elizabeth EMH Amanzimtoti Seneca Auto Group Bloemfontein F Sonimod Ladysmith F & R Auto Electricians Edenvale T Filtration Engineering Elsies River The Classic Car Clinic Cape Town Forcemaps (Pty) Ltd Pretoria Triple Power Tyre Soshanguve Franken Auto Spares Durban Z G Zinelwe Solutions Pretoria GP Motors Randburg I ADVERTISERS AUTOMOBIL - APRIL 2019 EDITION Intertoy Toyota Brits Isaac Panel Beaters Mandeni CLIENTS CONTACT WEBSITE PAGE K Aer O Cure 011 444 6454 www.aerocure.co.za OBC Kia Goldreef Johannesburg Alert Engine Parts 011 573 8637 www.alertengineparts.com 15 Kwatshele Construction and Projects Pretoria AutocosmosBiz (Electrolog) AA Technical College AIDC Bosch Diesel Service Intrade Motor Parts - Victor Reinz Kigima Training Centre merSETA Moto Health Care Motus Aftermarket Parts Remtec Premium Engine Solutions Robert Bosch Silver Falcon Trading Snap On Africa Traka Automotive
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64 55 61 41 45 60 59 10, 11 & 37 IBC 65 43 & 63 48 & 49 IFC & 7 21 & 28
BENEFITS OF BELONGING With a membership of 8,000 the RMI provides a very effective collective voice that gives members considerable clout in negotiating better trading conditions. As the lead voice in the motor industry, the RMI is a member-driven organisation that constantly seeks solutions to concerns raised by members in the day-to-day running of their businesses.
TAILPIECE
Perfect your refinishing technique Standox, the refinish brand from Wuppertal, Germany, launches a new series of online user videos under the banner Standovision. Paint experts provide valuable and practical tips on the very best use of individual products for professional refinishers
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nowledge means progress and that's why Standox always prioritises the technical training and the comprehensive consulting of paintshops and bodyshops. With this in mind, Standox has expanded its online offering with expert videos: the existing refinishers’ resource Standopedia is now complemented by online videos under the banner Standovision. The videos are available free of charge on the Standox website and on the Standox YouTube channel. The aim of the videos is to reach junior staff as well as experienced vehicle painters who, with the help of Standovision, want to achieve even better results in their job or who just want to refresh their knowledge. An experienced paint technician demonstrates the
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optimum usage of Standox products and economical application techniques. The vehicles painted are real, and there are no effects or embellishments. "Our expert technicians are highly qualified, give workshops all over the world and are the ones who train the trainers," says Olaf Adamek, Brand Manager for Standox in Europe, Middle East and Africa. "Our expertise clearly distinguishes us from the many false or incomplete paint tips on that are on the internet." The library of videos, which will be added to regularly, are like small training sessions and convey the tips for dealing with Standox products so clearly and practically that refinishers can put them into action immediately.
"We are pleased we can communicate our knowledge and experience via a new communication medium alongside our existing resources, like training courses, repair manuals and Standopedia – our online knowledge platform – and we look forward to our customers' feedback," says Adamek. In the first Standovision video, an expert technician demonstrates the perfect application of Standoblue on a complete vehicle side and gives additional best practice advice including application in 1.5 spray passes and for checking blending in areas. The second video shows how mottling can be avoided. The videos are available at Youtube.com/standoxonline.
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FOR THE REAL WORKSHOP
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APRIL 2019 -
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CH7881
Air-tight solutions for industrial and automotive refinishing professionals.
Aer-o-cure’s Combination Downdraught Spraybooths are designed to meet the demand for a reliable, high quality, high efficiency paint process with low running costs. Aer-o-cure’s powerful combination downdraught spraybooth ovens guarantee a healthy working environment and optimal conditions while painting, removing all vehicle overspray immediately and ensuring a mirror-perfect finish after baking. Minimising energy usage during both the painting and baking cycles is a high priority and is achieved through precisely controlling the motor’s speed frequency drive and Microprocessor control. Daylight lighting at 1600 plus lux around the vehicle provides a uniform condition allowing for correct colour tones to be achieved with absolute precision. For a complete Aer-o-cure Spraybooth and Mixing Room solution, visit our website or call now for more information.
STANDARD SPRAYBOOTH OPTIONS AVAILABLE:
RANGE BENEFITS: • Manufactured in South Africa • Established in 1980, proven track record across many industries • Standard configurations or custom turnkey solutions • OEM Approved, SABS Certified • Microprocessor controlled, power savings of up to 45% • Lower maintenance costs • Live performance measurements • Complies to all OHS requirements, conforms to bylaws and new carbon tax bill requirements • Proven after-sales support • Easily movable • Over 3000 spray booths produced since inception
SIZES: Lengths – 6m / 7,5m / 9m • Heights: 2,8m / 3,4m PAINT / PRODUCTION TYPES: Waterborne Paint (EPA), Waterborne High Volume Production (WB) and Solvent Paint. OPTIONAL VARIATIONS: Extraction • Waterborne Blowing System • Extra Lights • Full Window Panels • Gas Burners • Drive through doors • On floor or on base
For the full range visit: www.aerocure.co.za
Automotive Bodyshop Equipment Aer-o-cure PTY (Ltd) • SADC Registered Manufacturer and Exporter 8 Lees Street, Wynberg, 2090, Johannesburg, South Africa. PO Box 137 Strathavon, 2031 GraphicWerx • AOC_3545
Tel: +27 11 444 6454 Fax: +27 11 444 5677 e-Mail: info@aerocure.co.za * Product / Colour may vary from image provided, subject to stock availability. (E&OE)