Cocke County E-911 ready for emergencies

The Cocke County Emergency Communications District

E-911 office is located at 145 Mineral St. and it dispatches all emergency units in Cocke County including police, sheriff, ambulance, fire, and rescue.

The E-911 director is Nancy Hansel.

The E-911 business office also assigns all residential and business addresses and this service is provided between the hours of 8 a.m. and 4 p.m. Monday through Friday. The phone number for this service is (423) 623-5978. Residential and business numbers must be obtained before applying for electric, sewer, gas, water, or phone service connections.

E-911 numbers must be prominently displayed on homes, businesses, and mailboxes, so emergency units are able to locate the residence without loss of valuable time. A developers permit must be obtained from the Property Assessor’s Office when an individual applies for a new address. This is a state law and must be done before an address can be given.

Individuals that have moved in the last five years or are moving in the near future, should contact E-911 to make sure their address and information has been updated.