Newport Utilities has served Cocke County since 1940

Newport Utilities has been serving Cocke County since 1940 as Cocke County’s supplier of electric power. NU also provides water and sewer services in the city and certain areas of the county.

NU’s administration offices are located at 170 Cope Boulevard, just off West Broadway (Hwy 25/70) at the entrance to the Cocke County Industrial Park.

Customers are offered several Payment Options, including an outdoor Kiosk located between the Main Office & LCU which takes Cash, Debit/Credit Cards, and E-checks; Drive-Thru window service for Check and Cash customers, as well as making payments online, through the SmartHub payment app available 24/7 for both Android and Apple, or by calling 877-779-8581.

Inside, NU Customer Service Representatives handle requests for New Services, assist with service questions and issues, take payments and answer billing questions and provide information on various programs through Newport Utilities and in partnership with TVA.

NU serves over 22,000 electric customers. A stateof-the-art computer system allows the utility to quickly respond to power outages. The modern Wastewater Treatment Plant, located in the industrial park, serves nearly 5,000 customers. Its operation has won several regional excellence awards. The Water Treatment Plant, which draws its water from

519Hwy.25E

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