Integrating Medical Transcription and EHR to Improve Doctors’ Productivity Healthcare organizations can hire medical transcription services to document medical records and minimize the burden of EMR documentation on physicians.
Electronic Health Records (EHR) or EMR has completely changed the way physicians treat their patients and it was estimated that with the introduction of EHR, medical transcription services will come to an end. But with the EHR system, physicians are forced to spend their quality time on their computers capturing patients’ medical information rather than focusing on the patients. Physicians also tend to miss out on opportunities to engage with patients when using the EHR. EMR Happy Hours or hourlong monthly sessions organized by a team at the University of Missouri Health System where healthcare professionals shared best EMR practices with their peers helped improve physician efficacy and efficiency in maintaining the EMRs. The two main challenges of EMR training are that the most easily adopted EMR innovations and features must be communicated effectively to existing users, and secondly time pressures result in inertia with regard to workflows and habits of existing users.
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Margaret A. Day, MD, MSPH, and Jeffrey L. Belden, MD, professors of family and community medicine at the University of Missouri Health System, say that the EMR Happy Hour healthcare professionals discuss how they minimize their documentation burden and then reorganize the EMR of other participants. In one of their sessions, they created a Google document comprising most frequently used text expansion phrases. This was with a view to copy the information, change it as needed, and ensure it was easily accessible. The outcome of this process is that the participants, clinicians and EMR facilitators etc learn something new during these sessions. The surveyed participants also stated that they valued peer support in particular, feeling less isolated while learning alongside others who share their plight. Belden explained other benefits of EMR happy hours that the healthcare professionals felt that one tip learned saves 20 minutes a day for the rest of a record-keeping career. They have discovered issues such as misconfigurations and bugs. These must be repaired by the IT department. When physicians use software settings that are not right, that also leads to challenges. Beiden added that sometimes they have a Happy Hour agenda, which they drop to address the needs that are brought to their attention. Since they allow this flexibility and support the attendees, helps immensely in avoiding burnout systems. Today many healthcare organizations hire medical transcription services to document medical records to minimize the burden of EMR documentation on physicians. The physician can dictate the patient’s data in a recording device and the digital device will capture all the information clearly. These audio files are encrypted and sent to trained medical transcriptionists
who transcribe these
audio files into accurate clinical
documentation which are integrated into the EHR. The main advantage of this combined approach is that it satisfies the government requirement of implementing EHR and also ensures error-free and accurate clinical documents. It helps physicians to interact more with their patients and focus on giving better quality service.
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