Using Telemedicine? Key Tips to Stay HIPAA-compliant As telemedicine services have triggered security concerns, it is important for providers to follow certain strategies to stay HIPAA-compliant.
Telemedicine is proven to be an effective treatment option, mainly during the challenges created by the COVID-19 pandemic. According to a HIT consultant report, many health systems report that more than 50% of primary care visits are now being performed via telemedicine. It is important for telehealth providers to stay HIPAA-compliant to ward off cyber security attacks. Partnering with a HIPAA-compliant medical transcription company is necessary to document telehealth consultations, as PHI includes transcribed documents. Consider these strategies to remain HIPAA-compliant while providing telemedicine services: Use enterprise virtual private network (VPN) to ensure
secure transit of virtual consultations and related communications
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data is encrypted and sent to the right person
Make sure that the VPN software is up-to-date and current to rule out potential VPN vulnerabilities. Consider desktop-as-a-service (DaaS) virtualization solution to –
reduce surface attack risks
access PHI via the cloud without revealing connections or records
Use automation in remediation
Automate everything that can be automated
Cloud-based services can recommend the best approach in a given situation
Continuous identity authentication
Multi-factor authentication (MFA) helps prevent automated cyberattacks
Focus on continuous endpoint posture checking to
ensure remote users have access to minimum resources, to minimize risk and maximize security
quickly organize telemedicine support and engaging with patients
Data storage encryption
Ensure that all web/application servers on cloud are encrypted
Also choose secure operating systems
Experts recommend that criminal access to OS can be prevented by using hardened images of Windows Server and Linux virtual machines (VMs) with default configurations recommended by the Center for Internet Security (CIS). US-based medical transcription services provided by experienced companies have all the necessary measures in place to ensure the protection of the data they handle, including provisions for regular auditing for HIPAA compliance.
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