Voice Mail Transcription Feature Available in IPhone Other than transcription in iPhone, doctors can also make use of medical transcription service to convert voice mail into text.
Doctors and other medical professionals may have to deal with an overwhelming number of voicemails. These include communication between doctors, nurses and other clinicians. There may also be a large number of patient calls to doctors and physician offices. Managing the information can be challenging and using voicemail poorly can lead to negative www.medicaltranscriptionservicecompany.com
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outcomes. Voicemail is a computer-based system where a caller leaves a voice message when the person called is absent or is busy with another conversation. The voicemail feature acts in a way similar to the old answering machine, but with the main difference that instead of the voice message being stored on your answering machine, it is stored on the service provider's server, in a space reserved for the user called a mailbox. Voicemails contain sensitive patient information and therefore are bound by HIPAA norms. Voicemails may include details such as billing questions, appointment scheduling, prescription refills, and names/contact information of healthcare providers to whom the patient is referred. A medical transcription service provider can transcribe voicemails containing patient details into physicians’ EHR quickly and accurately. Patients must be told that their voicemail and email correspondence will become part of their medical record. Today we have voicemail transcription feature in phones that is a great solution for doctors. Listening to a voice message from beginning till end could be tedious. Text messages allow you to scan through the message, which is not possible with voice messages. Now, with transcription software available, all voicemail messages can be immediately transcribed and emailed to your inbox or made available on your mobile app. Alternately, these may be outsourced to a medical transcription company if you need human-assisted transcription. Voicemail transcription becomes especially useful if you are making a presentation or listening to one, or you are on the go. It is a convenient option for doctors having to meet multiple patients because they can scan the text within a few seconds before seeing the next patient. After reading, if you feel there is some missing information in the transcript, you can listen to the voicemail. Voicemail-to-text is a default feature on iPhone and this works on devices running at least iOS 10. Voicemail transcription will not work on iPhone 6 or earlier models. It works on iPhone 6s, iPhone SE, and all newer models including the iPhone X. But to avail this feature you must verify that your phone carrier allows it. Most major carriers offer voicemail transcriptions but it is important to double check. You can check out the list that shows every major carrier and what iPhone features they provide.
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Quick Tips to Use Voicemail Transcription in the Phone App
Open the app
Click on voicemail at the bottom of the screen
The next step is to click on any recent voicemail to transcribe it. If it is your first time listening to a message, then the app may show “ Transcribing voicemail” while loading
The fourth step is where transcription will be made available quickly and it will immediately appear after tapping on it. You may see some blank space in the text if the caller’s voice is unclear or muffled.
It is crucial to maintain patient health information and medical records in a systematic manner that can be easily accessed but properly secured. Voicemail transcription on your iPhone may not be perfect, and if you have any doubt you will have to listen to the voicemail itself. A better option is to go for human-assisted transcription. If outsourcing voicemail transcription to a third party medical transcription service provider, it is vital to ensure that they are HIPAA-compliant and that their transcriptionists have signed non-disclosure agreements.
www.medicaltranscriptionservicecompany.com
918-221-7809