Funeral Service Times February 2012 by Designed by Arthouse Publishing

ervice times

uneral

The independent voice of the funeral profession

Established 2006

ISSN 2046-7273

FEBRUARY 2012

www.funeralservicetimes.co.uk

Historical cemeteries Three fascinating accounts

A mark of respect Grave memorial services

Stopping the rot The growing problem of vandalism in Britainâ&#x20AC;&#x2122;s cemeteries, and strategies to try and prevent it

Covering all bases A selection of the latest fabric-based product offerings, from clothing to coffin linings and coverings

This month

F E BR UA RY 2 0 1 2 C o n te n t s

Dispatches

The latest news from the profession

Comment

Products

As Valentine’s Day approaches, Gus Nichols turns to his wife Susan to discuss the downs, but mostly ups, of life as a funeral director’s other half New products and services from the trade

Steeped in history

A mark of respect

Stopping the rot

Over to you

The wave that follows…

Bereavement

Covering all bases

Engraved on the mind

Silent and deadly

All babies count

The natural alternative

Your story

Jeane Trend-Hill describes her visits to three cemeteries in the Midlands and Scotland, and the historical importance that each one holds

A showcase of the services of monumental stonemasons and grave memorial suppliers Martin Doherty reports on the growing problem of vandalism in Britain’s cemeteries, and some of the strategies that can be employed to try and prevent it

Two readers respond to last month’s letter about funeral service venues

This month Peter Wyllie draws inspiration from another recently conducted funeral service, based around a poem found amongst the deceased’s belongings Rev George Callander discusses the difficulties posed to the grief process when the bereaved have no physical body to bury, and suggests ways in which the distress can be alleviated Louise Hoffman takes a look at some of the latest fabric-based product offerings, from clothing to coffin linings and coverings

KPRayner MD Kevin Rayner tells Louise Hoffman about the increasing popularity of the company’s engraving machines and engraved keepsakes Often poorly understood by the general public and unrecognised by GPs, vascular disease poses a variety of health threats, as the Circulation Foundation explains

Following the launch of its national campaign to ensure the safety and wellbeing of babies, the NSPCC explains how donations in memory contribute to its work

Tracy O’Leary, project manager at WinterWillow, explains the crucial support that coffin-weaving is providing for homeless people in Cambridge Richard Reakes of W J Trotman Funeral Directors, Somerset

Editor’s letter

for one am a big supporter of preserving our history – buildings, woodlands, objects, stories passed down from generation to generation, and, arguably one of the most important aspects, cemeteries. By their very nature they hold meaning as the final resting place of individuals; all of whom contributed to the world in which we live, and all of whom were someone’s son or daughter, and perhaps mother or father. In other words, they are a last tribute to and memorial of life. It is almost inconceivable, therefore, that vandalism is becoming a growing problem in these sacred spaces. In this month’s issue of Funeral Service Times, local authority cemetery manager Martin Doherty relates his direct experience of the damage that can be caused, and the distress that it has inflicted on the bereaved. He also outlines some of the actions that can be taken to help reduce the problem, such as installing CCTV to act as a deterrent and to identify perpetrators; establishing and growing Friends Groups as a ‘neighbourhood watch’ initiative; and inviting school visits, so that children can learn about the histories and thriving wildlife populations of burial grounds, and therefore encourage a level of respect from an early age. As editor of Funeral Service Times I hear on a daily basis of the wonderful charity work that is conducted by funeral directors across the UK and Ireland, as pillars of your communities. Therefore if you are in a position to offer any help whatsoever to your local cemetery if it has been the target of this terrible crime, I am sure it would be gratefully received. Equally, if any of you are already actively working in this area, or have success stories to tell, I would love to hear from you – please email me using the address below, or write to me at the address overleaf. I hope you enjoy the magazine and the month ahead.

Louise Hoffman

louise@funeralservicetimes.co.uk

Dispatches

Funeral Service The independent voice of the funeral profession

times

Established 2006

Funeral Service Times is published monthly by:

Mulberry Publications Ltd, Wellington House, Butt Road, Colchester CO3 3DA Tel: 01206 767 797 Fax: 01206 767 532 www.funeralservicetimes.co.uk Editor Louise Hoffman louise@funeralservicetimes.co.uk Editorial Assistant Naida Ally naida@funeralservicetimes.co.uk Design/Production Assistant Lewis Bowes copy@funeralservicetimes.co.uk Group Advertisement Manager Kelly Smith kelly@funeralservicetimes.co.uk Deputy Group Advertisement Manager Julie-Ann Kwok julie@funeralservicetimes.co.uk Advertising Sales Adam Bennett adam@funeralservicetimes.co.uk Accounts Maureen Scrivener accounts@funeralservicetimes.co.uk Customer Services 01206 767 797 customers@mulberrypublications.co.uk Contributing writers: Gus Nichols, Jeane Trend-Hill, Martin Doherty, Peter Wyllie & Rev George Callander Cover image: Church Rock Cemetery, Jeane Trend-Hill ISSN 2046-7273 The editor and publishers do not guarantee the accuracy of statements made by contributors or advertisers, or accept responsibility for any statement that they express in this publication. The opinion of the contributors may not necessarily be the opinion of the publishers. Articles are considered for publication on the basis that they are the author’s original work. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying or otherwise, without the permission of the publishers.

Dispatches

Funeral industry is an ‘expanding sector’ according to BBC report

Trading standards assesses funeral profession in MK

The BBC recently described the funeral service industry as “an expanding sector,” that is “worth around £2 billion annually to the UK economy… despite falls in the death rate in recent years.” It also highlighted a rise in promotional methods that were previously not widely utilised by the sector, including television advertising, and the prominent marketing of coffins. The National Association of Funeral Directors’ Dominic Maguire is quoted in the report, explaining that while in the past most people wouldn’t even spot the funeral director’s shop front on their local high street, the relationship between the sector and the public is changing, due in part to the introduction of pre-paid funeral plans. “I think it’s fair to say that the major players in the funeral planning business will increase their market share in due course, as a result of vigorous selling of that product,” he added. Another influential factor, said the BBC, lies “within the kind of start-ups seen in recent years which thrive on alternative types of funeral. An increase in the popularity of woodland burials, non-religious, and environmentally-friendly funerals has opened a new business opportunity.”

Milton Keynes Council Trading Standards has recently conducted a project with the funeral profession to ascertain whether businesses are compliant with consumer protection legislation, according to the Milton Keynes Citizen. “In relation to disclosing business names, 50 per cent were compliant with the legislation,” it reported. Those that were not compliant had “failed to display either the registered name in relation to a limited company, or its business name and address in relation to an individual or partnership.” In one instance, non-compliance was determined because the name displayed did not indicate that the business was owned by a large company, but instead gave the perception of being an independent funeral director. “When questioned, one larger company stated that the independent name had been kept as a business name due to the high regard in which the original company had been held locally,” reported the website. In relation to pricing, 90 per cent of the funeral directors were compliant with the legislation where applicable, however when it came to advising clients of their right to cancel the contract, if the contract was signed in the home, only 30 per cent were compliant with the legislation. “All of the businesses that were non-compliant undertook to make changes to become compliant with the relevant legislation, and two have successfully applied to become trading standards approved on the Council’s Buy with Confidence scheme,” it added.

F P Gaunt & Sons Ltd celebrates 100 years at Percival House The end of last year saw family funeral directors F P Gaunt & Sons Ltd complete the refurbishment of Percival House, which consists of nine private chapels of rest, one of which is dedicated in memory of chairman Peter Gaunt’s late wife Ann, who passed away a few years ago after a long-term illness. The funeral home also includes two arrangement offices and a family lounge; a mortuary with a state-of-theart embalming theatre; garaging for its fleet of six aluminium jaguar hearses and limousines and three ambulances; and a coffin selection room. F P Gaunt & Sons Ltd of Blackheath was founded in 1900 by Percy Gaunt. The business began as a carpenter, builder and funeral directors, and was run from the family home. The family tree goes back to 1549 when Rev Thomas Gaunt was vicar of St Giles Church, Rowley Regis, and St Leonard’s Church, Clent.

Memorial garden for Middlesbrough Staff from the Co-operative Funeralcare in Norfolk Place and Linthorpe Road Funeral Homes in Middlesbrough have funded a memorial garden for the Gales Nursing Home. A plaque and granite tablet were donated, and they also funded groundwork by Castle Construction. David Knowles, manager of both funeral homes, said: “The staff and the manager told us what they wanted to do with part of the garden and we asked if we could get involved. It’s now a lovely peaceful place for people to remember their loved ones.”

Image: (left to right) Jeannie Conroy, funeral director; Colin Dorman, MD of Castle Construction; Father Keogh; Carol Singleton, nursing home manager; and Derrick Priestman, principal funeral director.

Soap star appears at fd’s first concert June Brown, otherwise known as EastEnders’ Dot Cotton, attended the first concert of funeral director Chris Sarson, with Brighton Gay Men’s Chorus at Brighton Dome, and even joined him on stage. Singing to a sell-out crowd of over 1,600 people, the Pull a Cracker concert featured festive songs and Chorus hits. Chris (pictured back row, far right) joined the Co-operative Funeralcare in London Road, Brighton, after attending Brighton Pride in 2009, where he noticed the support that Funeralcare had given to the event. “After the last Pride event I was invited to attend a meet and greet with the Chorus, and since then it’s been onwards and upwards, learning songs and trying to read music. The concert was just fantastic and I can’t wait to do it again,” he said.

Strangest funeral requests of 2011 Funeral plan provider Avalon has revealed a list of the most unusual funeral requests made last year. These include requests for pink fluffy coffins, leprechauns as pallbearers, and vicars dressed as Elvis. There were also the tales of the 65-year-old gentleman from Worcestershire who asked to be buried next to his first wife because she was “more fun”; the 68-year-old animal-lover from Surrey who asked to have her cat put down so it could be laid to rest with her (a request that was politely refused); a 64-year-old man from Kent who asked to be buried with his television set and remote control in his hand; and a former children’s entertainer from Blackpool who requested to be buried as a clown. Mike Cooper, MD of Avalon Funeral Plans, said: “We receive some strange requests in our line of work. However, as long as they are legal, we’ll carry them out. Funerals should be about celebrating the life of the person who has passed away and we’ll do everything we can to make sure their funeral is exactly how they wanted it.”

And briefly FD denied appeal A funeral director recently lost his appeal against conviction for breaching the Cremations Act, reported This is Plymouth. David Durden had claimed that Mrs Sandra Lao “had signed the necessary consent form in his presence, with him filling in other details later.” But when Mr and Mrs Laos decided after some time that they wanted their stillborn son to be cremated, with documents and Chinese symbols to be included in his casket, they discovered he had already been cremated. Judge Barry Cotter QC and two magistrates dismissed the appeal of David Durden, and said it was “inconceivable” that Mrs Lao or her husband Sai Lao had mis-remembered the incident in Durden’s office at Co-operative Funeral Services in Crownhill. This is Plymouth also reported that during the all-day hearing at Plymouth Crown Court, “a handwriting expert said there was strong evidence that Mrs Lao had not written the signature on the form.” Durden was ordered to pay £532 costs at £50 a month. Memorial tree for Help for Heroes Independent funeral director G & M Goold, based in Chester, has raised £145.50 towards the Help for Heroes appeal. Geoff Goold said: “We have placed a memorial tree in our reception area and invited members of the public and families we have looked after to visit us and place a memorial message on our tree. This has been a great success, not only in raising much-needed funds for charity, but it has given us a great boost and we would like to thank everyone for their kind words and donations.” LAFD annual banquet and ball The London Association of Funeral Directors (LAFD) is holding its annual Banquet and Ball in the usual venue of the Art Deco ballroom at the Park Lane Hotel in Piccadilly on Saturday 25 February. Tickets, which include a four-course dinner and dancing, are £85 each and can be obtained from LAFD Secretary Paul Anders at ‘Northall’ Stag Lane, Chorleywood, WD3 5HD or by phoning 01923 284 446. It’s All About Choice event approaches New speakers and exhibitors have joined the line-up for the one-day It’s All About Choice funeral and bereavement convention. The event will be held on 27 March at the Clarendon Suites, Edgbaston, near Birmingham, and more than 350 people are expected to attend. Companies including Colourful Coffins, the Society of Bereavement Practitioners and bereavement charity Cruse will be among those exhibiting, and delegates will be able to attend a wide range of workshop sessions, training seminars and talks. New to the speaker line-up is Natasha Bradshaw, deputy president of the ICCM, who joins existing speakers such as Sam Turner from the Dying Matters Coalition. For more information, visit www.funeralmap.co.uk/events W H Auden poem set to music W H Auden’s ‘grief ’ poem Stop all the Clocks, which was popularised in the 1994 film Four Weddings and a Funeral, has been set to music and released by emerging singer-songwriter Nemo Shaw. Available for download now, the composition has been described as having “a soothing lullaby quality to it, as well as an endearing Scottish lilt.” To watch the video or to download or buy the song on CD, visit the Stop all the Clocks website www.stopalltheclocks.org

Dispatches

Three minute interview

Going out with a bang! Alabama-based company Holy Smoke is offering a unique way for US residents to honour deceased loved ones – through embedding their ashes into a round of ammunition. Priding itself on being “an eco-friendly way to spread or use ashes while conducting a favoured activity,” Holy Smoke was established by two state law enforcement officers. “There is a much smaller ecological footprint caused by our service,” they explain. “Now you can have the peace of mind that you can continue to protect your home and family even after you are gone. With care and reverence, we can place the ashes of loved ones into almost any calibre or gauge of ammunition.”

Dates for your diary... Martin Deakin, managing director of E-Business Resources Ltd, owner of www.funeraldirectors-uk.co.uk

9 – 11 March NAFD Yorkshire educational and social weekend TBA

23 – 25 March Tanexpo, BolognaFiere Bologna, Italy

Describe yourself in three words

19 March ICCFA Annual Convention and Expo Mandalay Bay Resort and Casino Las Vegas, Nevada, United States

18 – 20 April British Institute of Embalmers AGM The Heathrow/Windsor Marriott Hotel Berkshire

Considerate, methodical, tenacious. What is your earliest memory?

Playing in the summer sun in the back alley of a back-to-back pit house in Goldthorpe, South Yorkshire. When you were at school, what did you want to be?

I always wanted to be a doctor and applied to university to study medicine. It didn’t happen; although I did end up with a career in healthcare for over 20 years.

What is your next goal in life?

To make www.funeraldirectors-uk.co.uk the number one resource for the public to locate their local FD online. I believe success comes from service, and I want it to provide an invaluable service. If you could visit anywhere in the world, where would you choose?

At the moment it’s anywhere in the world with a beach and some sunshine – I’m not too fussy! What is your favourite quote or saying?

“Whether you believe you can, or whether you believe you can’t, you’re probably right.” What is the most important thing your job has taught you?

Patience. As a healthcare worker, it’s important to give people the time they need. As a business owner, not everyone works at your speed, so give them time, especially if you want the right results.

www.ogr.org

www.lafd.org.uk

Provisional deaths in Northern Ireland by month of registration, 2011 Source: Northern Ireland Statistics and Research Agency Sept-11 1,076

If you could have dinner with one person, who would you choose and why?

Whether you worry or you don’t, the outcome will be the same; so “don’t worry!”

19 – 21 April OGR Annual Conference and Supplier Showcase Renaissance Arlington Capital View Hotel Washington DC United States

20 March LAFD Western District AGM Quintin Hogg Memorial Ground University of Westminster Sports Ground Chiswick, London

That’s an easy one – Dexys Midnight Runners, Searching for the Young Soul Rebels.

What is the best advice you’ve been given?

www.bioe.co.uk

www.iccfa.com

What was the first album you bought?

Without question, Stephen Fry. He’s witty, erudite and I’m sure fascinating to talk to. He could also tell me which fork to use.

www.tanexpo.com

www.nafd.org.uk

Oct-11 1,128

Nov-11 1,134

Monthly provisional figures on deaths registered by area of usual residence, 2011 Source: ONS

England and Wales

Sep-11

Oct-11

Nov-11

TOTAL REGISTRATIONS

38,361

37,208

40,629

ENGLAND AND WALES

38,255

37,127

40,548

ENGLAND North East North West Yorkshire and the Humber East Midlands West Midlands East London South East South West

35,895 2,015 5,122 3,913 3,171 3,870 4,049 3,754 5,924 4,077

34,748 1,977 5,063 3,784 3,080 3,740 3,874 3,594 5,748 3,888

38,025 2,163 5,555 4,063 3,442 4,161 4,249 3,890 6,163 4,339

WALES

2,360

2,379

2,523

Non-residents of England & Wales

105

4098_2_InsuranceShop_FuneralAd_93x130.pdf

19/05/2011

16:45

COMMENT

CMY

From this day forward

As Valentine’s Day approaches, Gus Nichols turns to his wife Susan to discuss the downs, but mostly ups, of life as a funeral director’s other half

must confess to having sought inspiration for this month’s column. Who did I ask? Susan, my dear wife, of course. I surrendered all control, and the following is cut and pasted from her own musings… Most people meet their husbands through friends or in clubs or through work. I met mine on the stairs of our apartment building; the lift was broken and I was climbing them at the same time as a man wearing a dark coat and a black suit. He told me he was going to a fancy dress party later that night and had an ‘under-the-sea’ theme to contend with. I told him to go as a merman. Two weeks later he gave my friends and I a lift into the city centre as our taxi hadn’t arrived (it was a Celtic Tiger Christmas, and you couldn’t get a taxi to stop for you if you fell under it). I sat in the back of the car, and found myself staring at a bowler hat and a pair of black leather gloves. Later I asked my flatmate who this guy was. “That’s Gus,” she said. “He’s an undertaker. He’s just really young,” she added, thoughtfully. The next day I got a note under the door inviting me to dinner. We had a drink first in Toners, an ancient pub on Baggot Street. Guinness in hand, he was about to tell me a story when he stopped and asked: “Do you know what I do?” He was patently relieved when I said yes. The following day was Valentine’s Day. I sent him a text thanking him for dinner and adding: “Now where the hell’s my Valentine’s card?” When, I got home from work there was an envelope in

my post box with a Valentine’s card in it. It’s a strange thing, dating a funeral director. For a start, you’re not allowed to say ‘undertaker’: that suggests lean, gloomy creatures that measure invalids and walk dolefully beside plumed horses in Victorian cemeteries. ‘Funeral directors’ are cut from a different cloth. All the ones I have met have been… fun! They have stories they can produce at parties to entertain people; they are friendly and easy in almost every social setting; they know how to calm querulous relatives and to be empathic with the people they look after; they know everyone, or have buried someone belonging to someone who knew everyone; and they work in family businesses, so if they don’t know someone, chances are that he or she knew their father back in the old days. It’s a bit like dating a gangster, but without the violence, the ‘bling’ or the police sporadically bursting in to drag them off or search the house.

I still enjoy telling people I’m married to a funeral director. It’s a privilege Most impressive of all – and I really do admire this – they can laugh at the jokes that people feel required to make, as if by law, when told what they do for a living. God knows how funeral directors can reply: “Ha, ha, why, yes, it is a grave profession!” I just want to grit my teeth and roll my eyes up

to Heaven. Worst was when the economy imploded: hundreds of people informed him that he had a recession-proof business. Oh well. Of course, I didn’t know any of this when I was walking beside him towards Ely Wine Bar on our first date. That was 10 years ago next month. We have two children now and have been married for five years. I still enjoy telling people I’m married to a funeral director. It’s a privilege. Who else gets to help people at their lowest ebb, in a 200-year-old family business that is mentioned in James Joyce’s Ulysses? (That was the clincher for my mother, incidentally; she’s a huge fan.) Since our first date the funeral business has been an enduring backdrop to our lives – well, it’s not exactly nine-to-five – but the activities with the Irish Association of Funeral Directors (IAFD) and latterly the FIAT-IFTA have become such a huge (and exciting) part of that. I couldn’t imagine not being a part of it now. And I’ve never stopped being grateful to that broken lift. And me as well. Until next month, Gus Nichols

For more information about FIAT-IFTA, please visit www.thanos.org

PRODUCTS

Allen Pollard Limited

Due to popular demand, Allen Pollard Limited (APL) is pleased to again be able to offer its cotton interior suites in burgundy, deep green, deep blue and ecru. These suites include side sets, a mattress and stuffed pillow, and are part of APL’s ever extending range of environmentally friendly products. The interior suites and a large range of funeral products can be ordered on the company’s website. Information: 01298 813 444 (Jo or Rita) or www.aplltd.co.uk

FuneralDirectorWebsites.co.uk

The Martins of Crawley in Sussex and Joe Dawson of Buckie in Scotland both now have professionally built websites being found on page one of Google searches thanks to FuneralDirectorWebsites.co.uk, which has a growing portfolio of clients in the sector benefiting from its web design packages. SAIF member Gerry King explains: “We’re here to move your business forward in the most professional and cost effective manner. We have a longterm commitment to the funeral profession, giving every client a personal service wherever they are based.” Information: 0191 420 2778, gerry@funeraldirectorwebsites.co.uk or www.funeraldirectorwebsites.co.uk

Fibrous Ltd

Hilton Studio

After several years of research and development in conjunction with its Polytainer manufacturer here in the UK, Fibrous Ltd says it has “developed and launched the first 100 per cent biodegradable container for the cremation industry.” The Ecotainer has all the functional benefits of the HDPE Polytainer, but with the added benefit of being completely biodegradable. The “revolutionary additive technology” allows the Ecotainer to degrade in nine months to five years, whether it is sent to landfill, buried in the ground or composted. The Ecotainer’s shelf life is indefinite and it requires no special handling. In addition, the newly designed lid has improved grip and locking on the container. Samples and trial quantities are being sent out now to crematoriums and funeral directors across the UK.

Offering hand-painted, contemporary funeral cards, this established company provides stylish funeral cards to funeral directors for that ‘personal touch’. Artwork is designed and painted in-house, and the cards feature over 40 designs in small and large sizes. Also available are clear acrylic display stands and cello sleeves to fit both sizes. The company adds that it provides an “excellent service, with most deliveries the next day.” For further information or a brochure, contact Caroline or Harry using the details below.

Information: 0845 450 8935 (Gemma Baty) or www.fibrous.com

Information: 0118 954 0813, flower.card@sky.com or www.flowercardco.com

The Flower Card Company Ltd

Intended to be signed by attendees at the funeral, Hilton Studio’s condolence books are hand bound in burgundy faux suede, and gold blocked on the cover. They are supplied either as a sewn binding or as a loose-leaf brass binder. A dedication is inscribed by hand on the title page. Loose-leaf binders are available with 42 plain pages, along with an option of up to six plastic sleeves that each hold up to six flower cards. The bound books are available with printed pages featuring decorative dedication boxes. They can accommodate 224, 512 or 1,024 entries. Information: 01543 372 326 or www.hiltonstudio.co.uk

Cemeteries

Necropolis, Glasgow

he Necropolis opened in 1833 and was the first planned cemetery in Glasgow. In common with the other major Victorian cemeteries, it was designed as a botanic garden, and it boasts a wonderful view of the city from the top of the Grey Rock, 225 feet above the River Clyde.

The Necropolis was one of the few cemeteries at that time which kept records of the dead, including profession, age, sex and cause of death The Necropolis was one of the few cemeteries at that time which kept records of the dead, including profession, age, sex and cause of death. They reveal an appalling infant mortality rate, with measles being a

Steeped in history

Author and cemetery history enthusiast Jeane Trend-Hill provides a summary of her visits to three burial sites in the Midlands and Scotland, along with their intriguing stories Church Rock Cemetery, Nottingham

he Rock Cemetery is unlike most cemeteries I have visited. It’s unusual in that it is built out of sandstone rock and looks very much like an old-style necropolis with caves. Catacombs were built into a larger cave but they were never used. The cemetery was opened in 1856. It lies north of the centre of Nottingham and is built on old sandpits. The entrance to the cemetery is off the corner of Forest Road East and Mansfield Road, between large stone gate piers and ornamental iron gates.

[Church Rock] is unusual in that it is built out of sandstone rock and looks very much like an old-style necropolis with caves The main path heads westwards with a spur midway along the path, which leads to the site of the Mortuary Chapel (demolished in 1965). The chapel was designed by E W Godwin, built between 1878 and 1879, and opened in August 1879. The layout of the cemetery is determined by the sandstone rocks and old sandpits and has four

main areas: the terrace to the south with a straight promenade to the site of the chapel; the section in the centre and north-west, which is terraced and has ashlar retaining walls; the catacomb range in St Ann’s Valley in the east; and the north-west corner, which uses natural caves, cliffs and outcrops. The terrace has a number of fine Edwardian figure sculpture tombs, while another path running northwards from the lodge has the most impressive Victorian monuments, several of which are set into the rock.

main killer. The cemetery was intended to be nondenominational so that “Catholics could sleep in a spot associated with the name of the Holy Virgin Mary, Jews could slumber in a cave, like that of Machpelah in the field of Ephron. Lutherans could lie among nature. Quakers could lie in sequestered nooks and strict Presbyterians could obtain graves around the column which proclaims the pure and unswerving principles of John Knox.” On February 1833 the first Christian interment was carried out – that of Elizabeth Miles who was in fact the stepmother of George Mylne, the cemetery superintendent. Of the 50,000 interments, only about 3,500 have tombs, with the rest being in public graves.

Cemeteries

Greyfriars Kirkyard, Edinburgh

he Kirk has a significant claim to fame; in 1638, the National Covenant – a document of great importance in Scottish history – was presented and signed in front of the pulpit, and in 1679, 1,200 Covenanters were imprisoned in Greyfriars Kirkyard pending trial. In the 19th century the minister led a movement to reform worship, introducing the first post-Reformation stained glass windows and one of the first organs in a Presbyterian church in Scotland.

Greyfriars Kirkyard is best known for the story of Greyfriars Bobby, the dog who mourned his master and was immortalised by a Disney film The cemetery is situated in the middle of the old town and is a very popular tourist destination. It is the final resting place of many distinguished Scots, and its collection of 17th century monuments is the finest in Scotland and one of the best in Britain. One of the oldest monuments is that of James Harlay, erected in 1619. Harlay was a lawyer, Writer to the Signet, and Keeper of His Majesty’s Privy Seal. Greyfriars Kirkyard is best known for the story of Greyfriars Bobby, the dog who mourned his master (John Gray, 1858) and was immortalised by a Disney film. The table stones beside the monument are said to have afforded Bobby shelter from harsh weather during the faithful dog’s 14-year vigil. The cemetery’s other claim to fame is that it is reputed to be one of the most haunted areas of Edinburgh. The ‘resurrection men’ such as the infamous Burke and Hare would also sneak into Greyfriars at night and dig up recently buried corpses to sell to the medical students at the local university. At the time many cemeteries had towers built so that guards could keep watch over the graves. The guards, however, could be bribed, and so it was not unusual to see families gathered around the grave of a recently deceased relative day and night until the body of their loved one had decomposed enough to be useless to the anatomists and of no further use to their suppliers. In the cemetery you can still see the ‘mort safes’, which were the cage-like devices intended to protect new corpses.

Jeane Trend-Hill is an author, photographer and artist who spends much of her time photographing cemetery monuments, researching some of their more obscure occupants and writing about places of eternal rest. She advises on grave symbolism and is involved with monument restoration and preservation to help future generations enjoy an important part of our history and heritage. Jeane has published a series of books, Silent Cities, about cemetery monuments, as well as The Lost Language of Cemeteries about grave symbolism. For further information please visit askjeane.homestead.com

Grave memorials

A mark of respect Showcasing the services of monumental stonemasons and grave memorial suppliers…

The internal design team at CDS Products has worked to provide a real substitute for bronze memorials, which is UV, water and frost resistant. Its resin bronze memorials achieve the effect of real bronze and the detail of cast bronze, but they have no scrap metal value to the opportunist or organised thieves. Information: 01234 740 845 or info@cem-dev.co.uk

Over the last 15 years, Town and Country Memorials Ltd has been there to assist when any form of memorialisation is needed. In reference to the cemetery vandalism feature in this month’s issue of FST (see page 20), the company says: “Over the past months we have been approached by several crematoriums requesting granite plaque replacements for bronze plaques that have been stolen or damaged due to vandalism. We have a turnaround time of five working days, which minimises the distress caused to customers who have been affected. We are here to help and assist you, and most importantly your clients.” The cost of the company’s granite plaques includes all lettering and one of its standard designs. Information: 01329 830 472

Covering Berkshire and Wiltshire, Stone Art Memorials specialises in producing hand carved memorials. All materials used in the process (mainly slate and natural stones) are indigenous to the UK, and each memorial is painstakingly designed to meet clients’ requirements. “This process can be lengthy but it allows clients to be creative and personalise the memorial using unique fonts and designs, and to incorporate handwriting carved into the memorial,” the company explains. A portfolio and professional advice are available to help guide clients through the process, and visits to the workshop to view the memorials being cut are encouraged. “Although more expensive than production-line, machine-cut, imported granite, clients will immediately notice the difference having commissioned a unique, hand crafted memorial,” the company adds. “Letter carving is a dying skill, so why not take advantage of the few craftsmen still practising this art.” Information: 01635 866 915 or www.stoneartmemorials.co.uk

Phoenix Marble & Granite Ltd is a monumental stonemason based in Dorset and supplying the UK. “Currently we have a combined experience in the trade of over 115 years, achieving the highest standards of craftsmanship,” the company explains, adding: “We have the facilities and workforce to commit to a delivery schedule of 8 to 10 weeks for supply and 10 to 12 weeks for supply and fixing for the majority of orders.” Past and present commissions include both standard and bespoke pieces, ranging from pet memorials to royal commissions. “Our prime objective is to give second-to-none customer service throughout the industry.” Information: 01202 894 110 or www.phoenixmandg.co.uk

cemetery vandalism

Stopping the rot Martin Doherty, a local authority

cemetery manager, reports on the growing problem of vandalism in Britain’s cemeteries, and some of the strategies that can be employed to try and prevent it

t is certainly a sad indictment on today’s society that cemeteries across Britain are regularly being subjected to acts of senseless vandalism. Memorial headstones are pushed over, and statues and personal mementos are smashed and broken. Having worked in a cemeteries environment for over 25 years now, I can personally vouch for the terrible effect this has on the bereaved relatives who fall victim to such mindless acts. Very often the families affected have spent thousands of pounds commemorating their loved ones’ graves. For them, however, it is never the expense that matters, but the sheer hopelessness and failure they feel at being unable to prevent the desecration of the graves. They are also very often subjected to the reopening of the wounds of personal loss. “It is almost as though he has died again,” were the words of one grief-stricken lady following the ruin of her husband’s grave. It is not difficult to understand why relatives feel like this. Of course, vandalism isn’t the only symptom of what many see as an increasingly disrespectful society. Dog fouling, children playing on graves and the dropping of litter can cause offence and upset too, and have become more prevalent in the past 20 years. More recently the value of metal has seen the theft of items from churches, graves and cremated remains plots soar. It was reported recently in the London Evening Standard that Camden Council had authorised dog patrols of its cemeteries, in order to deter thieves from stripping away valuable brass and copper. During my time at another local authority, a whole 60-yard stretch of railings was stolen. The theft occurred on a particularly busy main road in broad daylight, and the bravado of the thieves is certainly indicative of the lengths they are prepared to go to in order to earn a ‘fast buck’. While working in local authority cemeteries, I have witnessed or had reported to me almost every type of crime or anti-social behaviour – muggings; drug dealing; prostitution; hiding guns and money from armed robberies; fly tipping; dumping stolen and burnt-out cars; and even dog fighting have taken place – and I am quite certain that other cemetery managers throughout the country could report similar incidences. Cemeteries – particularly the larger, older

Victorian municipal sites – are relatively quiet areas, and their large monuments provide ideal cover and seclusion for would-be wrongdoers. Furthermore, many of the cemeteries have old, neglected chapels and other buildings.

“It is almost as though he has died again,” were the words of one grief-stricken lady following the ruin of her husband’s grave Why society has gone this way and why cemeteries are particularly prone to such acts is beyond my remit and are questions perhaps better answered by psychologists and sociologists who are able to explain the motives behind such actions. For me, as a local authority cemeteries manager, the more pertinent question is what can be done to stop it? There is certainly no single or definitive answer in the prevention of vandalism. Indeed, at times the beleaguered cemeteries manager may feel a little like King Canute in desperately trying to stem the tide of anti-social behaviour. Nevertheless, a combination of short-term measures and long-term strategies has to be considered which, over time, can at least begin to reduce the problem. Acts of vandalism are usually committed only because the perpetrators know they can get away with it, and one of the first questions that is increasingly levelled at me is: “What about CCTV?” It is certainly a useful tool to aid in the prosecution of vandals, and at my own local authority we have recently been able to deliver useful CCTV footage to our security force and the police. One particular group of vandals were already known to the police, and in providing the police with concrete evidence, we are confident of a successful prosecution in the near future. However, CCTV cannot cover every inch of every cemetery, and even when viewed, the sometimes grainy images can prove inconclusive as a source of evidence. It is also expensive, and in these days of austerity, it is

becoming more difficult for local authorities to justify the purchase of CCTV. Of course, most local authorities will lock their cemetery gates at night, but even this does not provide a sufficient deterrent for the determined vandal. Indeed, it should be pointed out that a boundary wall provides less of an obstacle, as the locking of cemetery gates allows them to carry out their ‘work’ undisturbed. Longer term strategies must involve engaging the local community. Indeed in these days of social networking, I was fascinated to read of a successful Facebook campaign in Wakefield that managed to quell spates of vandalism. It was estimated that the campaign involved over 600 Facebook users, whose collective power forced the local police to carry out regular patrols. Some of the older cemeteries with a historic and heritage value do attract Friends Groups. Such groups have the power to influence local councillors, the police and community groups over cemetery issues. A large and active group may even have the scope to attract Heritage Lottery Funding (HLF). Since 1994, HLF has supported more than 33,900 projects, allocating £4.7 billion across the UK. Friends Groups also provide valuable eyes and ears within the cemetery outside normal working hours. Last year at my own authority we were alerted to the theft of lead from our Crematorium Chapel roof by a vigilant Friends Group member. Whilst we were unfortunately unable to apprehend the culprits, on a very wet and rainy weekend we were able to conduct repairs and prevent the chapel from flooding.

visitors to spend more time at their loved ones’ graves. By doing so we are actively increasing the ‘presence’ of the public within the cemetery, which is vital in discouraging crime and anti-social behaviour. The installation of memorial benches has certainly helped this, as well as allowing visitors more leeway to personalise their family graves. Ultimately, only changes in social attitudes can fully defeat such crimes and reinstate the dignity and respect our cemeteries deserve. Whilst the majority of people continue to treat cemeteries and crematoria with the utmost respect, there are large numbers out there who would drop litter, drive over and mess up grass verges, and allow their dogs to roam free or foul. If we are to be successful in defeating the crime and anti-social behaviour so prevalent in our cemeteries, then even these relatively minor misdemeanours must become socially unacceptable once more.

The advantage of introducing youngsters to churchyards and cemeteries at such an early age is that they will grow up to realise the importance of everything in them; both living and dead Although Friends Groups tend to consist of older, retired folk with a bit more spare time, it is also worth considering involving the younger generation in any long-term strategies. The Living Churchyard and Cemetery Project was launched in the 1990s as an education pack designed around the subjects that make up Key Stage Two of the National Curriculum, catering for seven- to eleven-year-olds. As well as providing a fascinating insight into local history and social change over the years, cemeteries are a haven for local wildlife, fauna and wildflowers. Their design and structures can make interesting studies for maths, geography, art and science subjects. The advantage of introducing youngsters to churchyards and cemeteries at such an early age is that they will grow up to realise the importance of everything in them; both living and dead. At my own local authority we have also relaxed many stringent cemetery rules to hopefully encourage

Editor’s note As pivotal figures in the community, directly involved with local cemeteries, funeral directors could be well-placed to take part in initiatives to help reduce and, dare I say, bring about an end to vandalism in these sacred spaces. Do contact your local Friends Group, church, crematorium or cemetery manager if you are interested in lending your support.

Over To You

Dear Editor, I am sure you will receive other responses to Jeanne Rathbone’s lette r, which you printed in the Janu issue, because there are venues othe ary 2012 r than crematoria that are availabl e. For example, several woodland sites have a barn or building of som burial e kind for the purpose, and I have conducted at least three funerals people’s houses; one at Oxford Univ in ersity; one in a marquee at a pub ; several in village halls, commun and church halls etc; and even one ity centres in a nursing home. These are often followed by a private cremation. Although such venues are availabl e, I believe people choose to use the crematoria chapels because they designed for the purpose – all the are facilities such as parking, toilets, waiting rooms etc are there. Ther no need to take the coffin to anot e is also her place after the service, which some people find distressing. In the burial, many services take place case of a in the open air at the graveside; or, having used the crematorium chap only a short distance to the cemeter el, it is y. For the non-religious, a chapel beco mes a room just like any other room – it is how one perceives it. Jan Frances Humanist celebrant

Dear Editor, I read with interest the letter from Jeanne Rathbone concerning venu es for funeral services. This subject does not just apply to non-religious ceremonies – it also has relevance for those requiring religious ceremony. a semiYes, it is all about giving people choi ces because not everyone wants to use a crematorium, and during 12 months I have conducted serv the past ices in a Scout hut (twice); a Mas onic cent re; a community centre; a school during term time for an old boy chapel of the school; and at a golf club. On all of these occasions I was invo lved with the families concerned to liaise with the people in charge venues and to explain fully what of the would happen at the ceremonies. On each occasion everything went smoothly and was all very well orga exceedingly nised – with the funeral director s’ help – to accommodate everyone and requirements, making sure ’s wishes also that public liability insurance cover was in force. Following each committal was undertaken at the service the local crematorium privately. So you see there are venues availabl e – all you have to do is find them . As for using pubs – I am not cert ain about that as it could affect the lunchtime takings! Peter Headington Independent civil celebrant

Hearse and verse

The wave that follows… The discovery of a poem tucked away amongst the deceased’s belongings provided a theme of hope for the readings at his funeral ceremony, recently conducted by Peter Wyllie

ill (not his real name) was 94 and had lived a long and rich life. During the Second World War he had served his country bravely, and like so many other men of his generation he had spoken very little about that time to his family. When he died, the family found a clipping in his old army Bible. It was a poem, which talks eloquently about finding hope in all situations. We read it at his funeral. There’s hope in all situations However grave they appear, For the smile of opportunity Outlives each scalding tear. Troubles are always passing Like mists across blue skies, And a lovelier tomorrow In the saddest twilight lies. There’s hope when our hearts seem breaking, For grief does but bring us nigh To one who hopes when life itself Has passed his anguish by. But though his pangs were mortal, He saw the eternal sphere And gave his life, so through his love We might see heaven appear. There’s hope at each tide’s turning, Though sorrow life’s shores may strew With the lovely coloured fragments Of those dreams that don’t come true. But though heartbreak and disaster Like mighty breakers roll The wave that follows after Brings gladness to our soul. A similar sentiment was written in this poem by Helen Steiner Rice, which we used just before the committal. After the clouds, the sunshine, after the winter, the spring, after the shower, the rainbow, for life is a changeable thing. After the night, the morning, bidding all darkness cease, after life’s cares and sorrows, the comfort and sweetness of peace.

We opened our service with these words written by Paul Irion. They are not strictly a poem, but they are poetic and beautiful: A death has occurred, and everything is changed by that event. We are painfully aware that life can never be the same again, That yesterday is over, That relationships, once rich, have ended. But there is another way to look upon this truth. If life went on the same without the presence of the one who has died, we could only conclude that the life we remember made no contribution, filled no space, meant nothing. The fact that this person** left behind a place that cannot be filled is high tribute to this individual. Life can be the same after the loss of a small trinket But it is changed forever after the loss of a treasure. (** insert name to personalise)

We gather to give you the gift of grief; to stand beside you and not be uncomfortable with your pain. To allow you the gift of grieving this loss and not lose patience; For grief is nature’s way of healing a broken heart. Taken from The Funeral by Doug Manning, published by In-Sight Books Inc Finding fresh words and poems to go alongside the well tried and proven verses is always a challenge for any celebrant, and I am indebted to the many online resources and authors who publish new material to add breadth and depth to the funeral service.

After the night, the morning, bidding all darkness cease

We continued with these wonderful words written by Doug Manning, a funeral celebrant, author and trainer. We gathered to remember all the little things that made a special place in our hearts. To remember those happy times when we laughed; and those times when our hearts broke as one. Who could put a price on those memories? We have gathered together to share the pain; To hurt when you hurt but without presuming that our pain is the same. To cry when you cry and not try to hide or avoid our tears, For tears are memories in motion.

If you have found a poem that is particularly appropriate to a certain situation we would love to hear from you. Send your contributions to poetry@silverdove.org.uk Peter Wyllie is an independent funeral celebrant and president of the AOIC. For more information please visit www.silverdove.org.uk or www.independentcelebrants.com

Bereavement

A proper goodbye

With a funeral forming such a central part of the grief process, how can the families of those whose loved ones’ remains were never discovered begin to deal with their loss? Rev George Callander discusses

012 is a year of significant anniversaries. It is the 30th anniversary of the Falklands conflict where many service personnel on both sides lost their lives in the South Atlantic. 2012 also marks the centenary of the sinking of the RMS Titanic in the North Atlantic, with the loss of more than 1,500 lives – men, women and children – on that fateful April night. In both of these tragic events, the bodies of many who died were recovered, identified and given a decent burial. But for some, their only known grave is the sea in which they perished, and families were unable to hold a ‘proper’ funeral for their loved ones.

The presence of a physical body, however upsetting for all concerned, serves as a stark reminder of the truth of a situation: a person has died, their life is ended and they are not coming back There have been – and sadly will continue to be – many other tragedies where the mechanism of death is such that no body can be found, or the body is unidentifiable. Think of those who died in the World Trade Centre tragedy of 9/11. Think also of people who have vanished seemingly without trace and whose body is never found. A similar example is the case of one of the victims of the Moors murders, whose body has never been found. In this and every other case I have mentioned above, families have been unable to move forward completely in their grief journey because they have been denied the opportunity of welcoming back the

remains of loved ones, before making the final farewell at a cemetery or crematorium. The presence of a physical body, however upsetting for all concerned, serves as a stark reminder of the truth of a situation: a person has died, their life is ended and they are not coming back. Whether or not we choose to visit the body of a loved one at the chapel of rest or elsewhere, the reality of a coffin in our midst confirms for us the finality of death. Never more so than for people bereaved by violence or trauma. Sadly over the 20 years of my ministry I have cared for a number of families bereaved by murder or manslaughter who, although deeply traumatised by the enormity of events, have benefitted from being able to properly say goodbye. In many cases they have been able to see and spend time with the body, helping them adjust. Whether or not we have a religious or spiritual belief, as humans we respond to ritual and the need for this is perhaps at its greatest when we are grieving; we want to make sure our leave-taking of loved ones is just right. We mark other ‘bridge moments’ in family life with ritual, so it follows that we need to do so at the end of life too. We like to gather with our loved ones as they make their final journey; walking with them, celebrating, remembering, mourning their lives. But, what then, if we have no body to bury? No coffin to bear shoulder-high into the crematorium chapel? What if no trace of our loved one is ever found? How, then, do we mourn? There is no straightforward or single answer to this question for, as with everything else in life, we are all different and approach grief and loss individually. After the time required by law has passed and a missing person is declared officially dead then some bereaved people may be able to move forward as they would in any other ‘normal’ bereavement experience – returning to normal life, and resuming the threads of routine. For others, including the family of

Bereavement

Keith Bennett, victim of the Moors murders, they have not been given the comfort of being able to bury a body. Keith’s mother, Winnie Johnson, although accepting the reality of Keith’s disappearance and death, has never truly been able to grieve for him – not least because she does not know where on Saddleworth Moor his remains lie.

A memorial service can be an extremely cathartic and therapeutic experience for the bereaved attending, the people conducting the event and also those organising it Keith’s family has had no funeral for him, but they have attended many memorial services for him, and other missing people of all ages. A memorial service can be an extremely cathartic and therapeutic experience for the bereaved attending, the people conducting the event and also those organising it. None of us (not least those of us professionally engaged in bereavement care and support) like to see people hurting and helpless, and if a simple memorial service helps those who are raw, lost and vulnerable then it can only be a good thing. Of course, it is worth bearing in mind that there are others who can benefit greatly from being part of memorial services – small or large, formal or informal. I have been privileged to support a number of ladies over the years who were bereaved by stillbirth or miscarriage in the less enlightened days when such things were dealt with clinically and impersonally. To be told one’s baby is dead is a great tragedy for all involved, but to be unable then to hold

the child, name him or her and spend time with the child before burial is unthinkable. Sadly, there are many families who have lived through such a tragedy and have been unable to formally bid farewell to the little one who was part of them. I have held a number of memorial services for people whose child died 40, 50, or even 60 years ago. Even if the memorial service simply involves planting a rosebush in the garden, dedicating it in the child’s name to his or her memory, it can be of fantastic help. One couple told me the very simple service had been the ‘release’ they had sought for so long; very simple and very powerful. Likewise, think of those bereaved people whose loved ones donated their body to science: they have the comfort of knowing the body will be used to help advance science and medicine, but they are unable to hold a family funeral at the time of death. In some donation cases the remains are returned to the family for burial or cremation at the end of a stipulated period (generally three years), while in other donation cases the body is retained for an indefinite period and then cremated. There are a number of memorial services held each year around the UK for families of body donors to attend. I’m sure many of you read about or watched on TV the story of Allan Billis, who donated his body for mummification. Allan’s gift of his body enabled scientists to establish in greater detail and accuracy than before many of the embalming/mummification techniques used by the ancient Egyptians. It was very touching to see at the end of the programme, Allan’s widow, Jan, visit his beautifully preserved and bandaged body. She talked to him with great love, warmth and pride, then bid farewell to him. Perhaps in this centenary year of the Titanic’s sinking, a trend could begin for annual memorial events to remember those who have died, whose families have never had the comfort and pride of walking with the body of their loved ones – tiny or full of years – on their final journey. You could even arrange one yourselves.

Rev George Callander is a minister of the Liberal Christian UK Open Free Church. A bereavement specialist practitioner, speaker and trainer, George is also president of the Society of Bereavement Practitioners. Please visit www.gscallander.com and www.socbp.org for more information.

Textiles

Covering all bases From clothing to coffin linings and coverings, Louise Hoffman takes a look at some of the latest fabric-based product offerings

unerary textiles are a prime example of tradition and trend working in tandem; Allsops says: “Coffin linings have varied very little over the last 50-plus years. However, recent years have seen a growth in the ‘own clothing’ option, with families supplying the deceased’s own clothing for dressing. “Many funeral furnishing manufacturers have not reacted quickly to this new trend, and funeral directors are still being offered the traditional funeral gown and frill,” the company adds. Rather than just accept this change, Allsops has been busy looking at modern alternatives to the traditional funeral garments. “We introduced a range of dress-style gowns for ladies, using modern designs and materials. These were very well received, and prompted us to look at extending the range,” the company explains. “Our next offering was a Gents’ Own Clothing Range, consisting of ‘lay-over’ trousers, shirt, waistcoat and various jumpers. Our intention was to provide a cost effective alternative to own clothing, in contemporary materials, which would be as easy to dress as a traditional gown.” Allsops also showcased some brand new contemporary linings at last year’s NFE event, to positive response. “This range will be an ideal backdrop, complementing traditional funeral shrouds, our contemporary clothing range, or the deceased’s own clothing,” the company adds. “Allsops has always been keen to innovate and introduce new ideas, and these lining and clothing ranges carry on this idea.” Leslie R Tipping Ltd is a leading supplier to funeral directors throughout the UK, and funeral gowns, coffin interiors and other funeral drapery form a major section of its portfolio. Now in its 65th year, the company has served the funeral trade by making and supplying such products since 1947. Tippings is able to offer a comprehensive range of gowns and interiors to suit all budgets, with options in satin, velvet, cotton, brocade, taffeta and stitched bonded materials. The extensive gown range covers male, female and unisex requirements. Roman Catholic motifs and a choice of robe options where the sleeves are pre-sewn are also available. “Due to its unique and enviable position as a UK manufacturer, Leslie R Tipping Ltd is very proud to offer a bespoke service for special requests – for example interiors/gowns in the style of a sports team etc,” the company explains. “The colour range offered in both taffeta and satin spans the colour spectrum, and we can also offer a 24- to 48-hour service for the most urgent of requests.” With the acquisition of Hulme & Company in 2010, the company now supplies an additional premium range of gowns and interiors, all made in its factory in Beverley, East Yorkshire. Pictured is the new luxurious 100 per cent cotton velvet interior suite, which has an introductory offer of 40 per cent off until the end of February.

Allsops

Leslie R Tipping Ltd

Textiles

Dartmoor-based Bellacouche offers an innovative product called the ‘Leafcocoon’, which is composed of layers of felt and supported by an integral wooden bier – effectively, a soft coffin. The wool and wood are sourced and processed locally in Devon, and the bases are ready-made in a range of sizes, with the final top cover made to order. “This means that orders can be sent out within a couple of days, providing the size is fairly standard,” says owner Yuli Somme. “Unusual sizes will take three days to make, but so far every order has been fulfilled on time.” The cover designs are based on native trees, supporting the ethos of the company, which is that these products are designed for natural burial and are completely biodegradable and non-toxic. Indeed, Yuli is keen to point out that natural burial sites are increasing throughout the UK. “The Leafcocoon requires no waterproof liner as any leakage is taken care of by absorbent materials within the base structure, and it is carried low, rather than on the shoulders, using the six handles to take the weight,” she adds. Finally, turning our attention to a more behindthe-scenes product, Angelite Trading Services manufactures and wholesales high performance PEVA bodybags, which it says are designed to the highest specifications and meet the requirements of even the most challenging of recovery situations.

Bellacouche

“We understand the importance of quality workmanship” Based in the north of England, with an established client base stretching to all corners of the globe, the company prides itself in developing products that not only meet the needs of its clients, but also ensure the health and safety of operatives. “We understand better than anybody the importance of quality workmanship, and our attention to detail ensures that all of our products are produced with the very latest techniques and conform to the most stringent safety specifications,” the company states.

Angelite Trading Services Ltd

Supplier listing Allsops CTF Ltd: 01903 213 991 or www.allsops.net Angelite Trading Services Ltd: 01204 492 000 or jenny@angeliteservices.com Bellacouche: 01647 432 155 or www.bellacouche.com Leslie R Tipping: 0161 480 7629 or www.lrtipping.co.uk

interview

Engraved on the mind Kevin Rayner, managing director of KPRayner, tells Louise Hoffman about the increasing popularity of the company’s engraving machines and engraved keepsakes within the funeral sector We last spoke in August 2011, for the Funeral Service Times ‘green special’ issue. Can you fill us in on all the developments that have taken place at the company since then? We moved premises in 2011, and with our new offices, warehouse and dedicated sales/ technical team in Oxfordshire, we now have the infrastructure to really forge ahead. Our website www.kprayner.co.uk has proven to be a phenomenal success, with visits and customers from as far afield as Australia. We have also introduced a couple of new Roland engraving models to the range; in particular the EGX350 (pictured), which is a highly versatile machine with the ability to engrave or carve into a variety of materials such as brass and wood, and even stone. The results are beautiful and the machine offers the funeral director scope and the ideal tool to expand his or her business. Another addition to our range is the MPX90, which allows funeral directors to engrave their own range of keepsake items such as jewellery and trinket boxes to keep ashes or a lock of hair, or perhaps mum’s rings. This machine adds value to the funeral business and offers quick, on-demand engraving. We also now offer a fully comprehensive repair/maintenance and training service to our customers. KPRayner is the only authorised Roland dealer within the funeral sector and the first port of call should our customers have any technical problems or require further training. Our business is growing and the word is spreading that we now stock all replacement Roland parts and have a dedicated 24/7 telephone support line. With the introduction of new technology and our support service we are busy and enjoying the success and the relationships that we are developing along the way.

How has demand been for your Roland engraving machines, and what feedback have you received from customers? The NFE back in June 2011 was a great success for us. We thoroughly enjoyed the show and our range of Roland engraving machines was well received. Demand is high, and we are still inundated with enquiries off the back of the show, as well as customer recommendations for which we are very grateful. There are a vast number of funeral directors still using a manual system – this is great news for us! We do still encounter some trepidation when it comes to the switch from a manual to a computerised system; however we find that as soon as funeral directors see for themselves just how easy it is to operate our machines, together with their efficiency and speed, they are easily convinced. We talk to our customers all of the time and have made many friends. The feedback is always positive – we often hear the phrase: “I should have bought this years ago.” This is because the funeral director wants to offer traditional engraving of the best quality to families. Roland machines do this but without the labour. The Roland engraver is a fail-safe machine. It makes funeral directors’ lives so much easier and saves them money. We are proud to say Roland is fast becoming the machine of choice within the industry. Last year you mentioned that the company had launched a new keepsake service at the NFE event. Can you tell us more about this? Yes, we launched ‘Rayner’s Keepsake Collection’ at the NFE, details of which can be found on our website. The idea behind

the range is to help families remember their loved ones in quite a unique way. With the greatest care and precision we can engrave special thoughts, messages and even the faces of loved ones onto a trinket box (pictured) or item of jewellery. The results are stunning and turn a cherished memory into an item that can be treasured forever and handed down the generations. You really do have to see the quality of the product, but we hope our website does it justice. Do you think that this form of memorialisation is increasing in popularity? The popularity of our keepsake range has shown us that families are looking for different and creative ways to keep their loved ones’ memories alive and provide some comfort. The Victorian era was most influential in the design of keepsake jewellery. In Victorian times death and the traditions and rituals surrounding it were almost as important as those concerning life. Locks of hair were kept in lockets and rings; sometimes braided and made into such things as watch chains. It was seen as an elegant way of showing on-going love and respect. Queen Victoria was famous for her mourning rituals, but upon her death in 1901 the trend quietly faded away. In today’s world the need to preserve memories with a real personal touch is becoming popular once again and we hope our keepsake range meets this demand and provides some comfort. What are your business plans for 2012? Our plan for this year is to maintain our focus on the UK funeral sector and keep building on our customer relationships. We will also continue to manage our after-sales support with total efficiency.

Charity Spotlight

Silent and deadly Often poorly understood by the general public and unrecognised by GPs, vascular disease poses a variety of health threats, which can be fatal, as the Circulation Foundation explains

he Circulation Foundation was established in 1992 by vascular surgeons who identified that there was no charity dealing specifically with the vascular system and vascular disease as a whole. The Foundation exists primarily to raise funds for vital research into the causes, treatment and prevention of vascular diseases. It provides easily accessible, high quality information and ongoing support for vascular disease sufferers and those who care for them. Vascular disease – the silent killer Vascular disease is caused by inflammation and weakness of the veins and arteries, and by the build-up of fatty deposits in the blood vessels – a process known as atherosclerosis. The accumulation of these deposits happens over a long period of time and can be virtually symptomless until the arteries and veins become so damaged that the blood flow to vital organs and muscles is compromised, causing a lack of mobility, pain and tissue death. Vascular disease is the most common forerunner to coronary heart disease and heart attack, and it also causes stroke by affecting the arteries in the neck. One of the most common forms of vascular disease is peripheral arterial disease (PAD), which is when the arteries in the legs are affected. It is estimated that nine per cent of the population suffer from PAD, which causes painful legs when walking, ulceration and amputation. Every part of the body to which blood flows can be affected by vascular disease, which is why we’re committed to saving lives and limbs. Outside of the medical community, vascular disease largely goes unrecognised, even though it affects such a large proportion of people. One of the main problems is the lack of early detection and referral by doctors. This is because symptoms of the disease, specifically peripheral arterial disease (PAD), can often be confused with signs of ageing, as sufferers tend to be 55 years and older. Vascular disease can also affect the carotid arteries that supply blood to the brain, which can have a serious effect. Regina Sharp was 70 when she suffered a stroke. After routine checks on her heart, where she had been exercising on a treadmill, she began to feel increasingly dizzy. Over the next two days, she had two transient ischaemic attacks, or mini-strokes. She felt lightheaded and weak and had to rest. The following day she suffered a major stroke. Regina says: “It was very frightening, I could feel my face dropping and there was nothing I could do. My brain was working but the right hand side of my body would not move and I couldn’t communicate with anyone.” Regina was airlifted to Swindon General Hospital where the stroke team gave her vital clotbusting thombolysis drugs. Over the next four hours she was able to move her arms again and had regained most of her speech. A scan of the left carotid artery in her neck showed that it was 85 per cent narrowed and that the stroke had been caused by a piece of this blockage breaking off and going up into her brain. Her vascular surgeon recommended surgery (a carotid endarterectomy) and two weeks later she went in for the operation. Regina is now completely recovered from her stroke, and although she admits that her life is a bit quieter now, she still enjoys it to the full and remains an active member of her local community. Had Regina not been given those lifesaving drugs immediately it could

have been a very different story. We need to increase the funding for research into the treatment and prevention of all vascular diseases, so that everyone has the opportunity for the best care available; makes a good recovery; and goes on to lead a full and happy life. How we’re changing things for the better... Even though vascular disease is so common in our society, it is vastly underfunded in the field of medical research. The Circulation Foundation is proud to be supporting work to change the situation, through its focused research programme which: • funds research undertaken by established vascular research scientists; • takes research advances from the laboratory to the bedside, to improve treatment and prevention of vascular disorders; • works with medical research students early in their careers to help build a strong vascular research community for the future. The Circulation Foundation is a relatively small medical research charity, so each and every donation makes a big difference. But our ambitions are not small by any means – our long-term goal is to eradicate vascular disease altogether, through our innovative research programme. In the meantime, our reach continues to grow as we seek advancements in the treatment of vascular disease and perform a vital function in supporting sufferers and their families with information, and making everyone aware of the disease. Many of our supporters have found that giving in memory of a loved one can be a really positive way to remember them, keeping their memory alive by funding research that will help other people who suffer with vascular disease.

For further information about the Circulation Foundation, please visit www.circulationfoundation.org.uk or call 0207 304 4779.

Charity Spotlight

All babies count

Following the launch of its national campaign to ensure the safety and wellbeing of babies, the NSPCC explains how donations in memory contribute to its work

n 10th November 2011 the NSPCC launched ‘All Babies Count’ – a national campaign to highlight the vulnerability of babies and to call for better and earlier support for new parents. Babies are eight times more likely to be killed than any other age group in childhood, so the NSPCC is using the campaign to call on everyone – the public, professionals and governments – to help reduce the number of babies being maltreated or killed in the UK. The prevention of abuse before it has been allowed to take place has long been the cornerstone to the NSPCC’s approach to tackling child cruelty through services such as the NSPCC Helpline, available 24/7 for adults who are concerned about the safety or welfare of a child. In the last year over half of the contacts to the NSPCC Helpline about babies have involved concerns about children in families with issues of domestic violence, mental health problems, and drink and drug dependency among parents. New figures published in November show that over 198,000 babies in the UK (one in four in England) are living in families affected by these issues. These babies are at an increased risk of abuse, and therefore it is essential that they and their families receive early and effective support. With the All Babies Count campaign, the NSPCC is calling on governments across the UK to ensure that there are sufficient services in place for all during pregnancy and infancy, in order to ensure babies are safe, nurtured and able to thrive. Evidence has shown that investment in these early services can prevent abuse and neglect and save the taxpayer money in the long term. Chief executive Andrew Flanagan says: “Evidence from early intervention programmes shows that intervening early can remove the future risk of abuse or neglect. It also makes sound economic sense. Investing in preventing harm is a more effective way of spending money than trying to pick up the pieces of children’s broken lives in the years after abuse has happened.” The NSPCC is not only campaigning to change government policy, but also working locally with the parents and families who need the most support when it matters. The charity has recently launched a number of innovative new programmes to prevent the neglect and abuse of babies. Many are based on services that are showing dramatic results in other countries. These include a hospital-based education programme to

prevent non-accidental head injuries in babies, which prepares new parents for pressures such as crying and sleeplessness, highlighting the risk of fatal head injuries caused by actions such as shaking a baby. The public can support the campaign in memory of a loved one through an NSPCC collection or by setting up a more lasting NSPCC Tribute Fund. A collection of £100 could help provide a day’s support to a vulnerable, young, first-time mother on our Minding the Baby programme. The reality is that a baby is killed nearly every two weeks in the UK. The NSPCC is working hard to end this shocking statistic, but we can’t do it alone. Your support is vital and your donation will make a real difference for babies in the UK. In addition, the NSPCC is asking everyone to help prevent abuse and neglect of babies by pledging their support for the campaign on the All Babies Count website at www.nspcc.org.uk/allbabiescount

For further information about Tribute Funds or how you can support the campaign, contact Mark Graham on 0207 825 2939, email mark.graham@nspcc.org.uk or visit www.nspcc.tributefunds.com

Interview

The natural alternative

Tracy O’Leary, project manager at WinterWillow, explains the crucial support that coffin-weaving is providing for homeless people in Cambridge Firstly can you tell us a bit about the history and work of Wintercomfort? Wintercomfort for the Homeless was set up in 1991 by Henry Rothschild to provide food, shelter and welfare services to the hundreds who found themselves street homeless in the city of Cambridge. Currently Wintercomfort provide essential welfare services to over 1,000 people each year, allowing rough sleepers a hot meal, washing facilities and access to specialist support services enabling a route into accommodation and treatment. In addition to this, Wintercomfort provides a learning and development service that provides tailored training and support opportunities allowing access to new skills and employment for many socially excluded individuals. How does your social enterprise, coffin-weaving division WinterWillow operate, and how does it contribute to the charity’s mission? Wintercomfort set up WinterWillow in 2009, an eco-business that crafts coffins woven from sustainable willow. It is also a social business that provides training, development and employment for those individuals who are homeless and who require support to get back into work. Any future profit made by the business will contribute to the delivery of our welfare services, reducing our reliance on grants and donations. WinterWillow secured seed funding for the enterprise through the Spark Competition in June 2009 and was awarded £100,000 from the Places of Change programme to convert the basement of Overstream House into bespoke workshops, which was completed in September 2009. WinterWillow crafts high quality willow eco-coffins for the wholesale and retail market, which are manufactured as part of an occupational and training programme. This programme supports skills acquisition and development for rough sleepers and

those with experience of homelessness in Cambridge, to increase autonomy, wellbeing, occupation, employment and also independent living. What other benefits does the enterprise offer? Eco-coffins as a product offer specific environmental benefits, particularly with the growing pressure on crematoria to reduce emissions, and the requirements to fulfil the green credentials necessary for a ‘natural burial’. Our coffins are woven in Cambridge from a renewable and sustainable crop. We use raw materials sourced from Somerset; FSC approved wood; plain, unbleached calico liners; biodegradable cardboard pillows and poly liners; and water-based glue. The absence of metals, lacquers and varnishes in our coffins, in addition to rapid natural degradation, appeals widely to customers with environmental concerns. Can you describe the coffin designs that WinterWillow is able to offer? The WinterWillow coffin is fairly unique in its design. It is a woven oval shape made of buff and white willow with varying weave patterns. For easy viewing, our lids are fully removable and come with two willow locking bars. The solid wood base replaces a woven base for added strength and security. The weavers have the opportunity to make each coffin more personal, and families are welcome to visit our workshops and take part in weaving or even engraving their loved ones’ coffins and nameplates. We offer a stock of three standard sizes and also offer a bespoke service for unusual sizes, as well as a green willow alternative. We pride ourselves on being able to go the extra mile to meet the excellent customer service standards expected of us and our funeral directors.

Do you think the focus on social and environmental responsibility that we have seen during 2011 will continue to grow during 2012? We believe that focus on social and environmental responsibility will continue to grow as more people become aware of their impact on the environment, and also the natural alternatives that are now available to them. The recession will have an effect on those with less disposable income, who may not choose a British hand-woven product over a cheaper, lower quality alternative; but those who do have a strong social conscience and responsibility will choose a more natural alternative that is a parting gift for their loved one and the environment. Finally, what are your hopes and plans for Wintercomfort and WinterWillow this year? Wintercomfort sees 2012 as a challenging year for homeless services and hopes to build on its reputation of providing high quality welfare services to those in need, developing the learning and development service to meet the changing face of homelessness by becoming the central hub for co-ordinating employment and training opportunities for the homeless and vulnerably housed clients in Cambridge city. As part of this learning and development programme, WinterWillow hopes to continue to expand the team, providing much needed support for our service users, and a beautiful, quality product for our buyers.

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YOUR STORY

your story Richard Reakes, W J Trotman Funeral Directors, Somerset How did you get into the profession? I am the fourth generation of the family to be involved with the business, and therefore as soon as I left school, I started work. What do you personally do for each funeral? Working in a small family business, you inevitably have to be able to turn your hands to most things, from cleaning vehicles to conducting funerals. All of us get involved with every aspect of the business. Also, as an ordained Anglican vicar I conduct funerals in the parishes where I am associate priest. Who works alongside you? My father, John, and my wife, Claire, are very much part of the team, as well as my colleague Kevin Dackombe, who is a valued addition to the members of the family. How has the funeral profession changed since you started? When I first started we only used to do a handful of funerals a year, as we were also the local builder as well as funeral directors. However, the business has increased and the two sides have had to become self-sufficient. Looking at the wider picture, the increase in choice for families; the emphasis on ceremonies of thanksgiving for a loved one’s life; and people’s tendency to forget to address the need to mourn and grieve have been among the biggest changes. Are people making a wider range of requests than before? With the vast range of coffins now available, people have the opportunity to choose anything from the traditional to the modern trend of environmental alternatives. Also there is a whole range of different types of hearse. Funerals are now more bespoke than when my great-grandfather was running the business. What changes can you see happening in the future? Sadly, the increase of debt as funeral costs spiral and people’s income is stretched in other directions, meaning that money is not readily available to pay for a funeral at very short notice. What’s the biggest challenge you face in your day-to-day job? Time! This always seems to be in short supply and there is an increasing amount of regulations and paperwork appearing on my desk. What advice would you have for anyone starting out in the industry? Be prepared for a lot of hard but very satisfying work. Enjoy the unpredictability of each day. Also, have a sense of humour, because without it you’ll struggle. If you would like to appear on this page, please send an introductory email to Naida Ally at naida@funeralservicetimes.co.uk