The Budget Motel Chain presents a united front By Mandy Clarke, Editor
The Budget Motel Chain is synonymous as a leading brand, providing excellence in accommodation for today’s diverse market. It is well recognised for offering good, clean, comfortable accommodation at affordable rates for cost-conscious travellers throughout Australia and New Zealand. Budget member properties can be found all over Australia, delivering a unique balance of attractive aesthetics, great customer service and affordable pricing.
system saves a considerable amount of money on merchant fees. With the DDS system, guests are charged at time of booking to ensure that the property receives part or full payment for their bookings as security against ‘no-shows’.
One challenge the industry faces is the decision to operate independently providers, wanting to know more about becoming part of the Budget Motels family. The Budget brand has some unique points of difference compared to other chains. Some of the benefits of membership that were highlighted by Chris are listed below:
•
A wholly owned and operated channel manager, UseROSS, which is included with membership and is constantly being updated based on feedback from accommodation providers
•
To reduce EFTPOS merchant fees, we have introduced a secure direct deposit system (DDS), for use by properties which utilise the UseROSS Channel Manager. This
•
A Book Direct (or book now) button. Although there are a lot of book now buttons available, ours is designed specifically for the UseROSS Channel Manager, making the booking process simple and secure
•
In-house IT support for members who use the UseROSS Channel Manager
•
Advertising of member properties to a database of over 200,000 people
•
Access to bookings via our corporate contracts
Christopher Fozard is Budget Motels’ operations manager. He brings years of defence, customer service and community organisation experience to his role as well as a passion for hospitality.
•
Inclusion in social media campaigns
•
An ever-growing list of preferred partners, specifically focused on providing the best service to our members
He warmly welcomes interest from any accommodation
•
Keeping members up to date with regular newsletters
The Budget Motels Chain encompasses four brands: the well-known Budget Motels, Orbit Inns, Paragon Hotels and their newest brand, Budget Motels Gold.
18
AccomNews - Winter 2020
•
A simple fee structure ensuring equality for all members
PROFILES
www.accomnews.com.au
