Springing into a season of unity, inclusion & innovation

Greetings and a warm welcome to the Spring edition of AccomNews!

Last month, our dedicated team had the pleasure of making waves as exhibitors at the NoVacancy Hotel + Accommodation Industry Expo 2023, and let me tell you, it exceeded all expectations. This event promised to be the ultimate playground for all things hospitality, and it truly delivered - and I'm not just talking about the bars!

As I wandered through the Expo, I was awestruck by the dazzling array of innovations on display. From cutting-edge robots to the latest in hospitality technology and gorgeous guestroom designs, it was a nonstop journey of discovery. We had the privilege of meeting our cherished readers, loyal suppliers and forging new connections that will surely shape the future of our magazine.

One highlight of the event for me was moderating a panel on low-cost marketing ideas at the Small Hotelier Summit. The room was packed to capacity and I was thrilled to see familiar faces among the audience. In addition to larger hotel owners and operators, our magazine has a substantial following among smaller operators too, including moteliers, caravan park operators, and management rights owners. It was heartwarming to see so many of you there and to have your support and appreciation. To those who took the time to say hello and share kind words about AccomNews, I extend my sincerest thanks – your encouragement makes all those stressful deadlines worthwhile. Until we meet again next year! Mark your calendars for September 18 to September 19, 2024.

During those two days at the ICC, it was evident that the entire accommodation industry is more interconnected than ever. I think this is a testament to our sector's resilience during the challenges posed by COVID-19. A sense of unity that’s been strengthened by the success of the amalgamation of our industry bodies, now known as Accommodation Australia AA, and Michael Johnson, who passionately represents all members, including small operators, deserves commendation for his unwavering leadership.

Back to this edition, we cast the spotlight on the ambitious plans of The Ascott Limited, Australia. One of the most gratifying aspects of my job is the opportunity to engage in enlightening conversations with accomplished and inspiring industry leaders, you will relish the insights that Managing Director, David Mansfield, and General Manager, James Shields, shared with me on pages 12 to 14.

But that's not all - I also had the privilege of catching up with industry legend Liz Lycette, whose fascinating story is on page 44. Moving forward, Liz has been invited to contribute a regular housekeeping column in AccomNews – stay tuned. Without further ado, dive into the depths of this issue and enjoy the stories that shape our industry.

Cheers, Mandy.