Creating magic while avoiding the worst

Welcome to the latest issue of Resort News. I pen this note during the whirlwind of mag proofing week with more deadlines looming.

Despite occasional chaos, there are moments of triumph and accomplishment. A reader’s feedback can breathe life into an article or inspire us to explore pressing issues, reminding us why we put up with the rollercoaster ride of deadlines and temperamental technology. It’s like finding treasure in a storm.

As you read this, I imagine you too are juggling, with bookings, check-ins or check-outs, your days a whirlwind of cleaning, gardening, and urgent repairs. Maybe you’re taking a break, resting weary feet after a long and exhausting day? Perhaps, like me, you’re sipping coffee or unwinding with a well-deserved 5 pm tipple after managing demanding customers or mischievous employees. Hopefully, you’re not grappling with how to reply to an unfair online review or seething over a guest’s petty complaint.

The best resort managers and management rights business owners are certainly true masters of multitasking. The art of it all lies in maintaining your cool while juggling countless tasks. It’s about managing the unexpected alongside the routine, creating magic while avoiding the worst that can happen.

It’s like juggling flaming torches, but instead of torches, you have guests, staff, suppliers, and a property to maintain.

Yes, there will be days when everything falls into place and you feel like a superstar, and days that make you question your life choices. But fear not, you are not alone in this crazy journey of management rights so open your monthly industry mag, sit back, and relax. This month, we delve into the thorny issue of body corporate disputes that can escalate into nightmarish (not to mention) very expensive wars and we’ve got Yoav Tourel sharing insights on finding long-term solutions to short-term problems. We shine a spotlight on the marvellous Coral Beach Noosa Resort and the fantastic Rimini Holiday Apartments, where dynamic resort managers Liam Kennedy and Claire Markwell are busy working their magic, and learn more about the Suncoast Resort Group syndicate.

As for next month, we plan to blow your mind with a special report on the potential use of AI in management rights. In the future do you think we can look forward to having a juggling AI robot assistant who is never mischievous?

Stay tuned, keep smiling, and embrace the MLR journey!

Mandy