Editor's Note: Springing into a season of unity

Greetings and a warm welcome to the October edition of Resort News!

Last month, our team had the pleasure of making waves as exhibitors at the NoVacancy Hotel + Accommodation Industry Expo 2023, and let me tell you, it exceeded all expectations. This event promised to be the ultimate playground for all things hospitality, and it truly delivered - and I’m not just talking about the bars!

As I wandered through the Expo, I was awestruck by the dazzling array of innovations on display. From cutting-edge robots to the latest in hospitality technology and gorgeous guestroom designs, it was a nonstop journey of discovery. We had the privilege of meeting our cherished readers, loyal customers, and forging new connections that will surely shape the future of Resort News as well as our AccomNews magazines.

The highlight of the event for me was moderating a panel on low-cost marketing ideas at the Small Hotelier Summit. The room was packed to capacity, and I was thrilled to see familiar faces among the audience. In addition to larger hotel operators and moteliers, it was very heartwarming to look out at the sea of faces and see so many of the management rights family there; I really felt your support. To those who took the time to say hello and share kind words about our publications, I extend my sincerest thanks – your encouragement makes all those stressful deadlines worthwhile.

During those two days at the ICC, it was evident that the entire accommodation industry is more interconnected than ever. I think this is a testament to the sector’s resilience during the challenges posed by COVID-19. Our MLR sector is fortunate to benefit from having such a strong industry body, ARAMA, but now the whole Australian accommodation sector is unified and strengthened by the success of the amalgamation of the national industry bodies, now known as Accommodation Australia AA, and Michael Johnson, who passionately represents all members, including small operators. Back to this edition, we cast a spotlight on parking predicaments and report on the proposed new lobbying and how it could affect you.

We had the pleasure of interviewing Chris Puplett, who took out the Building Manager of the Year title at ARAMA’s prestigious TOP Awards in July; read his story on page 16.

But that’s not all – we talk with Michael Wigglesworth who reveals his fascinating backstory and the road he’s travelled before finding paradise at Mermaid Beach on the Gold Coast.

Meanwhile, I am off to fluff my pink feathers to attend Resly and Women In Best of Tourism Awards at The Star Gold Coast on October 14. And sew some sequins onto my frock in readiness for the legendary PRET Awards 2023, on November 25 at the Royal International Convention Centre – don’t miss out! Without further ado, dive into the depths of this issue and enjoy.

Warm regards,
Mandy