Microsoft Dynamics CRM Let’s Get Started!
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Description Microsoft Dynamics CRM is a new cloud service. This program is helpful for enhancing the skills of Customer Relationship Management. The online course of Microsoft Dynamics CRM 2016 focuses on the basic fundamentals of the CRM. Apart from this, the course gives a brief introduction to the subject. Through this training program, students will get to learn about the customization process by using CRM 2016. This online course also explains the reporting, processes, and CRM extending.
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Objectives • • • • • •
Understand basic CRM features and functionality Understand various CRM modules Explain CRM service features Describe CRM processes Explain reporting in CRM 2016 Learn CRM extending
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Benefits •
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Using the innumerable features of Microsoft Dynamics CRM such as advanced find and search filter, the staff can work more efficiently and be able to make better decisions. The implementation of Microsoft Dynamics CRM helps marketing team to get the best from their marketing spend, and improve campaign results. Microsoft Dynamics CRM helps sales and marketing professionals to collaborate and improve the way they track and handle leads and opportunities. Microsoft Dynamics CRM keeps all information in one place, and allows everyone to have access to all the information they need and hence work more effectively. A properly implemented Microsoft Dynamics CRM brings a ‘best practice’ approach that helps business process to improve. Customer retention and revenue of the organization increases as the professionals are able to deal with customer queries more quickly and efficiently.
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Target Audience
This course is intended for implementation consultants, system integrators, or support professionals who need to install and deploy Microsoft Dynamics CRM 2011.
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Prerequisites
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Microsoft Windows Server 2008 Active Directory Internet Information Services (IIS) Microsoft Exchange Microsoft SQL Server 2008 Microsoft Outlook
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Training Highlights • 500+ Experienced & Certified Pool of Trainers • 15+ years of successful training experience with 1000+ Corporates Clients • Certification Based & Customizable Course Contents • 20+ Accredited Learning Partners like Microsoft, PMI®, AXELOS®, IBM, ISTQB etc. • 24/7 Real Time Support • Lifetime E-learning Access • 500000+ Question Banks & 600+ Video Modules • Training Certificate; Recognized worldwide