MUNROLOCK SALES AND LETTING AGENTS
a guide to munrolock
WELCOME TO MUNROLOCK AGENCY COVERING THE BROMLEY BOROUGH It is Munrolock’s objective to p ro v i d e t h e b e s t s e r v i c e available in Estate Agency. We h a v e fi r m l y e s t a b l i s h e d ourselves as one of the most successful agents in the area. From day one, the two office based Directors, Richard Munro and Darren Lock, had a precise and clear perception of the vital ingredients for a modern estate agency. The primary focus undoubtably had to be customer service. So from the beginning, Munrolock have set out to ensure we offer the highest quality brochures and the latest technology. Communication, the key to our success; displays, advertising, leaflets, the telephone, emails, texts, websites, newspapers, brochures and advertising boards. We have it all covered. We also now use Social Networking to market our properties, as the ability to reach thousands more people
quickly and easily exists through this medium. Preparation
knew how imperative it would be to make use of the world wide web.
Selling and Letting needs preparation and consistency. Preparation is the key. Behind the scenes it’s an ongoing mixture of advertising, telephone calls, leaflets, emails and hard work. Without all of this, we would have no applicants to sell or rent to. With no applicants to sell or rent to, we would stop getting properties.
‘I felt particularly fortunate to have the services of an estate agent with such professional standards of conduct and property knowledge.’ We pride ourselves on being able to identify potential buyers and tenants for properties before we even start marketing a property. That’s why we are successful in selling and renting a number of properties within a few days. Our Internet Marketing 80% of people use the internet to search for property, so we
Photo slideshows, Location maps with route planners, satellite views, printable brochures and Floorplans, are on the website brochures for every property. A Variety of Communication All our staff are equipped with their own computer, giving instant access to emails, prospective buyers, sellers, solicitors and properties from all our offices. Viewings and Feedback We can accompany all prospective buyers and tenants around your property at times to suit you. Emails with feedback are automatically sent to you along with confirmation of viewings.
Property Portals
Property portals are an essential part of Estate Agency advertising. Munrolock advertise all properties, both Sales and Lettings, on a number of sites.The list can change, as we try out and test more and more property sites. You will always find us on the largest property website, rightmove, but we also feature on many of the other sites, which could include findaproperty, prime location, zoopla, propertyfinder, mouseprice, propertylive, home, globrix, fish4homes, yahoo, google, timesonline, telegraph and many more. No Private Sellers allowed
The largest sites, such as rightmove, do not allow private sellers to advertise their properties, giving estate agents a unique marketing tool.
RIGHTMOVE Every hour 52,549 visits are made to Rightmove and homemovers view 144.986 sets of details. We’ll make sure your property is automatically emailed to Rightmove’s database of active buyers looking for property like yours.
Rightmove’s multimillion pound year long advertising campaign meaning more people will see your property. All the other websites we advertise on have thousands of visitors to them every month and offer different information, including the new google street view.
Plus we are benefitting from
munrolock sales and lettings
RICHARD MUNRO DIRECTOR THE VALUATION OF YOUR PROPERTY NEEDS TO BE PREPARED FOR TO ENSURE A REALISTIC MARKET PRICE IS GIVEN. Munrolock prepare for the valuation. We show you comparables. We show you properties that have actually sold or rented. We give you a valuation report to show we have done our homework before we see you. Our Valuation brochures are based around your property. We create them and personalize them for your property, so that you know that the information in it, is valuable information and advice solely for you.
DARREN LOCK DIRECTOR SOCIAL NETWORKING NOW AN ESSENTIAL PART OF PROPERTY MARKETING
At Munrolock, we understand the power of this and now utilise them to help sell or rent your properties.
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There is no escaping the power of this site. Businesses are using it to network and used properly, it can advertise your property to thousands of people.
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More people are on facebook than any other site in the world. With our Munrolock facebook page, your property will be viewed by thousands.
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Everybody loves videos and with our own Munrolock youtube page, your property is accessible to the millions who view the site everyday.
Like it or not, use it or not, there is no longer the option to dismiss the impact of social networking sites for business.
Any person can use a digital camera, or use a measuring tape. Thankfully we do a lot more than that when it comes to marketing your property. Online magazines, specifically for your property. ‘Mtv’ style videos, gimmicky maybe, but highly effective and different. What about a website dedicated to your property, with it’s own website address? If you want the best price possible, then utilize the tools available to show off your property.
munrolock sales and lettings
REBECCA PUXTY OFFICE MANAGER LANDLORDS MANAGING AND LETTING
Our guides explain everything including:
We have all the information you may need to successfully let your property. Professional Lettings Particulars Many Letting agents still do not produce photos and measurements for letting properties. A good looking brochure could get you an extra rental a month.
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Tenancy Preparation
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Referencing
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Tenancy Deposits
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Legal Obligations
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Inventories and Check ins
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Receiving Rent
Contact us for information on receiving any of our guides. We do all we can to guide you along the way to successfully being a landlord.
JOHN PICOZZI SENIOR MANAGER CUSTOMER FEEDBACK ‘Your team has been quite exceptional as the single most important part of the service was the personal involvement of the various team members. You have an exceptional formula and working practices which will take you a long way.’ ‘Your company has got to be one of the best I have ever used. I have found your staff to be extremely helpful and competent. I wish all estate agents were of the same quality. If I am buying or selling a property in the future I won’t hesitate to contact your office again.’ ‘I felt particularly fortunate to have the services of an estate agent with such professional standards of conduct and property knowledge.’
WE HELP YOU SELL OR RENT WITH OUR GUIDES FOR SELLERS AND LANDLORDS
MEMBERS OF PROFESSIONAL BODIES Members of the National Association of Estate Agents The NAEA is dedicated to the goal of professionalism within high street estate agency. Membership of the Association is through formal qualification ensuring that NAEA member agents have the knowledge and experience to guide you through your property transaction as smoothly and painlessly as possible. Members of the Association of Residential Letting Agents
We offer guides for all aspects of both selling and renting.
ARLA, the Association of Residential Letting Agents, is the only professional selfregulating body to be solely concerned with lettings.
These guides are availble for you to download or view on our website.
Members of the Property Ombusdman
Guides include information on Energy performance Certificates, Conveyancing, Overseas Landlords, Tenancy Deposit Schemes, Inventories, Landlord Obligations and much more.
Their role is to provide fair and reasonable resolutions to disputes between members of the public and estate agents who are members of the TPO Scheme or who have registered with the TPO under the Office of Fair Trading (OFT) Approved Estate Agents Redress Scheme.
munrolock sales and lettings
SALES LETTINGS PROPERTY MANAGEMENT CONVEYANCING ENERGY PERFORMANCE INVENTORY SERVICES OWN PROPERTY WEBSITE ONLINE PROPERTY VIDEOS ONLINE MAGAZINES FEATURED PROPERTIES munrolock sales and lettings BECKENHAM OFFICE 22 High Street, Beckenham, Kent, BR3 1AY Tel: 020 8663 9000 Fax: 020 8462 5055 HAYES OFFICE 31 Station Approach, Hayes, Bromley, Kent, BR2 7EB Tel: 020 8462 8080 Fax: 020 8462 5055 Website: www.munrolock.co.uk Email: admin@munrolock.co.uk