LEARNING CURVE

LEARNING CURVE Partnership with Nestle!

• A Certificate Program in Nursing and Nutrition (CPNN) was arranged for the Nursing department of AMRI Hospitals. The programme was conducted by The Institute of Johns Hopkins Nursing (IJHN), USA and supported by Nestle Nutrition

Institute. Six nurses had attended this programme. • Pharmacist Online Course on Nutrition known as “Pharmacist Excellence Program” of “PEP was organized by Nestle in

July 2019. The programme aimed at enhancing the knowledge and professional skills of pharmacists. The programme is categorized as basic course and advanced course on nutrition. • Nestle had hosted a training on Creative and Critical Thinking for High Potential Employees under the banner of ‘Connect to

Collaborate’ in August 2019.

Event Participations

• AMRI Hospitals had participated at CII - Nursing

Conclave held in June 2019. Ms. Subini Thomas,

Nursing Superintedent of Dhakuria, represented the hospital as a panelist in the event.

• Sunfeast 10th Health & Lifestyle Quiz was attended by doctors of AMRI in July 2019. This quiz featured questions from Medical history, discoveries, trivia, its representation in culture including 60 odd specialties.

• The American College of Obstetricians and

Gynecologists (ACOG) is the United States’ leading professional association focused on improving the quality of health care for women in the US. ACOG is partnering with GE Healthcare to co-develop, tailor, and implement educational programs for physicians in

India. GE Healthcare in collaboration with the American

College of Obstetricians and Gynecologists had hosted 15 courses relating to women and women’s health on GE’s eLearning platform. Two of our doctors had attended the eLearning courses in August 2019.

• Six employees of AMRI Hospitals participated in the conclave organized by Association of Healthcare

Providers (India) in August 2019. The central theme of the conclave was ‘Coping with Multiple Challenges in

Healthcare’.

Leadership Retreat

High-performance leadership teams are the heart of successful organizations, but functioning in a cohesive way can be challenging due to the myriad issues leaders face: time pressures, differences in personalities, lack of alignment, communication issues, conflicting strategic priorities, etc. To counterbalance these challenges, AMRI management organised Leadership Retreat 2019 to continually develop their capabilities, address important team issues, and discover ways to build and sustain a high level of performance. It was a 2 day programme at Ffort Raichak. Day 2 was filled with activities on teamwork, motivation and was conducted by our external training partner, Gray Matters.

Balanced Scorecard

• Dr. Robert Kaplan and David Norton’s

Balanced Scorecard is a management tool designed for organizations to manage their strategy. The scorecard offers a way to achieve a set series of objectives: Clarify and translate vision and strategy; Communicate and link strategic objectives and measures;Plan, set targets, and align strategic initiatives;Enhance strategic feedback and learning. • The balanced scorecard allows managers to look at the business from four important perspectives.It provides answers to four basic questions: • How do customers see us? (customer perspective) • What must we excel at? (internal perspective) • Can we continue to improve and create value? (innovation and learning perspective) • How do we look at shareholders? (financial perspective) • AMRI organised a one day awareness workshop for the senior leadership, conducted by external training partner,

Gray Matters in September 2019