Health Advice: Ask The Expert
VISITING YOUR HEALTHCARE PROVIDER
DURING A PANDEMIC
T
his is an unprecedented time, bringing uncertainty and unease – especially when it comes to visiting a healthcare provider’s office. You may be asking yourself, “Is it safe to visit my doctor’s office and what precautions are they taking?” shortness of breath, or fever prior to
HERE’S WHAT WE ARE DOING Updated visitor and companion policies.
entering the waiting area.
To limit the overall traffic in the practice,
Mask precautions. All staff are asked to
visitor if absolutely necessary.
or their visitor if they show any symptoms
we are limiting patients to one (1) essential
We thoroughly clean and sanitize all patient waiting rooms, exam rooms,
and other care areas according to the recommendations of the Centers for
Disease Control and Prevention (CDC). Screening. We are screening all patients and visitors for symptoms of cough,
visitors will adhere to social distancing guidelines.
Providing more options to stay in touch with your provider. •
wear a mask, and we will mask patients of respiratory infection, have been in
Infection prevention precautions.
Social distancing. All staff, patients, and
•
PPE is in use at levels recommended by the Centers for Disease Control and Prevention (CDC).
Telehealth visits. You may now “visit” your provider from wherever you
may be, simply by using your existing
positive individual, or have traveled to a Personal protective equipment (PPE).
and we look forward to seeing you in person.
contact with a confirmed COVID-19geographic endemic hot spot.
In-person appointments are available
mobile device or computer. •
Our Patient portal remains the best
way to send secure messages, receive testing results, and share information privately between you and your provider.
We’re still here for you – safer and more secure than ever before. 877.314.8990 | TBJORTHO.COM | OFFICES IN ALLIANCE • DENTON • LAS COLINAS • LEWISVILLE • NORTH RICHLAND HILLS • PLANO
www.CastleHillsMagazine.com
OCTOBER 2020 | LIFE IN CASTLE HILL | 25
