Hosted by: MUSC DHAP Alumni Chapter, North Carolina and South Carolina Chapters of the American College of Healthcare Executives, South Carolina Hospital Association NONPROFIT US POSTAGE PAID PERMIT #254 CHAS SC
Division of Health Administration and Policy 151 Rutledge Avenue, Building B MSC 962, Fourth Floor Charleston, SC 29425-9620
Thursday, October 7th, 2010 | Founders Hall Charlestowne Landing, 1500 Old Towne Road, Charleston, SC 29407
Healthcare Leadership in 2011 & Beyond
Navigating New Waters: College of Health Professions
13th Annual Health Administration Alumni & Leadership Conference M e d i c a l Un i v e r s i t y o f S o u t h C a r o l i n a
Schedule
Thursday October 7th, 2010
7:30-8:30
We l c o m e & N e t w o r k i n g C o n t i n e n t a l B r e a k f a s t
8:45-10:15 S E S S I O N O N E Panel One | Risk Issues We Face in Our Daily Roles “Never” events s Risk management programs s Quality and safety s Finance (ACHE Category 1 Credit, 1.5 hours)
10:30-Noon S E S S I O N T W O Panel Two | The Healthcare Organization’s Role in Formulating Public Policy How healthcare organizations become involved in public policy s Issues that are most immediately of concern s Difference between longer-term issues s Role for local healthcare organizations in the local, state and national policy arena s How to ensure your voice is heard and issues are addressed (ACHE Category 1 Credit – 1.5 hours) Panel Three | Young Professionals: How to Use Your Degree
12:15-1:30
Lunch with Keynote Speaker Sponsored by ARAMARK Healthcare
1:45-3:15
SESSION THREE
Panel Four | Rebuilding Public Trust Following Hospital Clinical & Managerial Errors How error transparency can benefit community relations by improving community trust and loyalty s Which media channels are most effective in releasing information on patient errors to the public s Role of the healthcare executive in providing leadership direction when errors are made within an organization s Tactics for working with community leaders to increase or regain trust within the community s Learn what role an organization’s legal counsel has in advising on the release of information effectively both internally and externally after an error (ACHE Category 1 Credit, 1.5 hours) Panel Five | Legal Panel: Issues in Healthcare
3:30-5:00
SESSION FOUR
Panel Six | Employing Social Media to Build Customer Satisfaction & Community Outreach Explore social media platforms used successfully by healthcare organizations s Identify benefits for incorporating social media into your organization s Develop tools to evaluate social media initiative outcomes s Understand the financial and staff resources needed for a successful social media campaign s Identify the potential challenges faced incorporating social media (ACHE Category 1 Credit, 1.5 hours)
5:00-6:00
Ne t w o r k i n g C o c k t a i l R e c e p t i o n
Summary N a v i g a t i n g Ne w Wa t e r s : H e a l t h c a r e L e a d e r s h i p i n 2 0 1 1 & B e y o n d
Healthcare reform has passed and now, as leaders in this field, we must chart the course for our future. Led by a fascinating and knowledgeable group of panelists and speakers, this conference will inform, challenge and entertain you. There will also be an opportunity to receive 6 credit hours of ACHE Category 1 credit. Do not miss this opportunity to dialogue and network with your colleagues at a new state-of-the-art event facility in Charleston, South Carolina. Attendees will include executive administrators, clinical directors, consultants, directors/managers, healthcare lawyers, information systems professionals, professors and students. Conference Highlights • Four ACHE Category-1 workshops • Networking breakfast and breaks • Lunch with keynote speaker • Closing cocktail reception
Presenting Partners MUSC DHAP Alumni Chapter:
Established in 1998, the Medical University of South Carolina’s Division of Health Administration and Policy alumni chapter represents more than 900 healthcare executives throughout the nation and the world. Members include healthcare executives with bachelor’s, master’s and doctoral degrees. The chapter mission is to create, foster and nurture relations between the Medical University, its alumni, faculty and students, the community, and healthcare executives and organizations across the nation. NC and SC Chapters of the American College of Healthcare Executives:
In order to ensure that ACHE members have convenient, close-to-home opportunities available to them, the ACHE has established a network of local chapters. The mission of the local chapters is: to be the professional membership society for healthcare executives; to meet its members’ professional, educational, leadership and management goals; and to promote the mission of ACHE. To learn more, visit www.ache.org South Carolina Hospital Association
South Carolina Hospital Association is a private nonprofit organization made up of more than 100 member hospitals and health systems and about 900 personal members. The mission of SCHA is to support its members in addressing the healthcare needs of South Carolinians through advocacy, education, networking and regulatory assistance. To learn more, visit www.scha.org
Registration
M e d i c a l Un i ve r s i t y o f S o u t h C a r o l i n a
13th Annual Health Administration Alumni & Leadership Conference C o l l e g e o f H e a l t h Pr o f e s s i o n s
Thursday, October 7th, 2010 | Founders Hall,Charlestowne Landing | 1500 Old Towne Road, Charleston, SC 29407 Contact Information
Contact name
Title/Position
Company name Mailing address City
State
Phone
Fax
Zip
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M U S C A l u m n i R e g i s t r a t i o n Fe e s Pa y m e n t O p t i o n s ( Pl e a s e s e e Op t i o n s A a n d B ) $275 Complete conference plus ACHE Category 1 and 2 credits (6 hrs ACHE Category 1, 1 hr ACHE OPTION A: Pay by credit card. VISA MC Category 2 credits) Card number $200 Complete Conference with no ACHE credit Expiration date CVC (3-digit code)
Name on card N o n - A l u m n i R e g i s t r a t i o n Fe e s Signature of card holder $350 Complete conference plus ACHE Category 1 Please fax this form to OR Register with credit card by phone and 2 credits (6 hrs ACHE Category 1, 1 hr ACHE (843) 792-3322 (843) 792-9134 Category 2 credits) $275 Complete Conference with no ACHE credit
O p t i o n a l Fe e s $50--DHAP Alumni Chapter Dues ($25) and College of Health Professions Dues ($25) $25--DHAP Alumni Chapter Dues for College of Health Professions Full Lifetime Members
TOTA L R E G I S T R AT I O N F E E
OPTION B: Check enclosed. Make checks payable to MUSC DHAP Alumni Chapter. Please mail payment and this form to: MUSC College of Health Professions Attn: Lauren Dickerson 151-A Rutledge Ave MSC 960 3rd Floor Charleston, SC 29425
Questions? Contact Lauren Dickerson at meltonl@musc.edu or 843.792.9134 Cancellations: Registration cancellation requests received prior to September 30th are subject to a full refund. Individuals submitting cancellation requests after this date will not be refunded.