As a business owner, you know the importance of nurturing new prospects and building relationships with your existing customer base because that’s how your business grows! And good CRM software will help you with that. So if you are interested in the CRM exam too, here is a list of the 17 best CRM software for small businesses (SMB) for 2022.
What Is A CRM?
CRM stands for customer relationship management software. As the name suggests, it helps you manage your customer relationship. Why is this important and how does CRM achieve this?
First of all, by improving customer relationships, you can turn more potential customers into existing customers and existing customers into your brand sponsors. With so much competition today, selling is based on the trust you instill and the brand perception in customers’ minds. CRM will help you with this.
So what exactly is this magic?
Many functions make this possible
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