New training programme delivers national qualification Our new induction and retail training programme went live across our business on 28 May. The new programme offers increased face-to-face training for our supermarket team members and gives them the opportunity to achieve a NZQA recognised qualification, National Certificate in Retail (Level 2). The most exciting change with this programme is that team members complete over half of the National Certificate in Retail during their Countdown inductions, which occurs over the first 12 weeks of employment. Further support will be available to help trainees complete the full qualification. “The new training programme will help set up our people for success and help them to do the best for our customers,” said Learning and Development Specialist Susanne James. “It shows Countdown is prepared to invest in our people to help them feel confident in their skills, engaged with the business and valued in the workplace.” Countdown has continued to partner with the industry training organisation, the Retail Institute, to provide this integrated national qualification to our team. The Retail Institute has worked extensively with our team to rework the
in this issue... Page 2 & 3 New induction & retail training program launched Mobil app makes shopping a snap Page 4 & 5 Our contribution buys ‘teledoctor’ Page 6 & 7 Fork lift operators lift their game
long service celebrated Page 8 & 9 Property division creates stores out of nothing Page 10 & 11 Retail certificates Checkout operator of the year is back Getting to know Susanne James
From me… to you… material to make it better suited to our business, while still maintaining all the unit standards set by the New Zealand Qualifications Authority. The result is a professionally written programme that is fully customised for adult learners.
Our commitment to always put our customers first is showing in more and more ways.
The National Certificate in Retail is a NZQA Level 2 qualification and covers a range of subjects pivotal to retailing in New Zealand. The topics covered include: legislation, teamwork, personal presentation, product knowledge, safe work practices, loss prevention, stock management and customer service.
We’ve just launched our smart phone app to make shopping easier and quicker for our customers. At the same time, we’re investing in the most fundamental part of any business – our people. You are vital to our success.
* You can find out more about our new training programme on the AllYours website at allyours.com
Our new training programme is there to give our team members the opportunity to upskill themselves and get more out of their career. But it’s also a way to make sure everyone is equipped to serve our customers better.
Mobile app makes shopping a snap Our new shopping app for iPhone and Android smart phones is like having a personal grocery shopper in your back pocket. No more paper shopping lists, no more wondering where to find products or what it will cost. The free app, which launched on the app store on 11 May and Google Play on 28 May, is a New Zealand first. It combines a digital shopping list with barcode scanning capability, prices, recipes and
Newsletter May - June 2012
an online shopping function. Bridget Lamont, General Manager of Marketing, said the app is set to change the way Kiwis do their supermarket shopping. "Supermarket retailing continues to be transformed through the innovative use of technology, whether it’s electronic payments, online shopping, self-serve checkouts or QR codes. In the past continued on page 3.
Success in our industry is brought about through excellent customer service. Happy customers remain loyal to us and tell others about their good experiences with us – which makes our business grow. Your attitude makes the difference. Happy trading! Dave Chambers
Beat Brett and win! If you finish your qualification before our General Manager of Supermarket Operations, Brett Ashley, finishes his, you’ll be in to win one paid shift off or a $50 wish card! Despite a busy schedule, Brett is so excited by this new training programme that he has committed himself to complete the new induction and National Certificate in Retail. The competition will remain open for as long as it takes Brett to complete the full qualification. Until Brett finishes his
qualification, all staff who have completed their full National Certificate in Retail will go into a monthly draw to win the prize. There will be one winner every month. All our Supermarket Retailing Stage 1 participants who complete the new Supermarket Retailing Stage 2 are also included in the “Beat Brett” competition. For those of you who like to get things done and handed in on time, take this opportunity to get your work completed, “Beat Brett” and be in to win!
More training at induction Retail training will now be part of our induction programme for every store team member. In the past, our inductions were focused on tasks and check-lists. Our new induction programme has now been stepped up to cover over 50% of the nationally recognised qualification. This means that half of the programme can be completed on company time. Trainees will receive 12 hours of training during induction, resulting in completing 23 of the required 40 credits for this programme. And because this is a nationally recognised qualification, these credits remain on their record indefinitely for future study purposes. The Retail Institute will also support our team by having accredited Retail Training Advisors visiting stores and available to help trainees as they finalise their work.
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Here’s your competition... If you can finish your National Certificate in Retail (Level 2) before our General Manager of Supermarket Operations, Brett Ashley, you’ll be in to win a prize!
Special path for those who already have Stage 1 Supermarket Retailing Those team members who have already completed the Supermarket Retailing programme (Stage 1) will now be able to complete the full national qualification. “We’re making it easy for people with the Stage 1 to get the full qualification. We have designed the Stage 2 material to complement the existing training. The new material is also more condensed and can be completed in a shorter time frame,” said Susanne James. People who have completed Stage 1 and our new Supermarket Retailing Stage 2 will
then gain the full National Certificate in Retail (Level 2). Team members that are currently working through Stage 1 will need to complete this programme before moving on to Stage 2 and we are encouraging all those who have completed Stage 1 to sign up to complete their full National Certificate in Retail (Level 2). Supermarket Retailing Stage 2 will be available from July 2012. Please see your store Service and Administration Manager to for further information and to get yourself signed up.
Why change? Re-launching our National Certificate in Retail under our new retail programme is a positive change for our business and our team. Some of the benefits with this change include: • Store inductions are now fully integrated with the National Certificate in Retail (Level 2). • Team members have the opportunity to gain a full, nationally recognised qualification while they earn. • Department managers will play an active role in supporting their team members’ training and development. • It ensures consistent delivery of team inductions from central hubs across the country.
continued from page 1. few years, we’ve seen the explosion of mobile phone applications,” said Bridget. “This app means that paper shopping lists are a thing of the past. The app provides a shopping list ordered by aisle that synchronises with your preferred store, making it easier to find products on supermarket shelves. It will even let you know how much your shopping will cost before you leave home, which is a great tool for budgeting.” Countdown app users will be able to use the scanner function to scan the barcodes of used products from their pantry before they throw them away, automatically adding them to their shopping list. “The app can also help customers save money on their favourite items by enabling them to view the current price of each product on their list and check for any price promotions at their local store,” said Bridget. Other useful functions include a link
to our onecard rewards programme. This will enable customers to check their Onecard points balance and mySpecials, which tells them when the products they frequently buy are on special. Customers can even access the latest Countdown mailer. The recipe function on the app will allow customers to see a range of recipes and then automatically add ingredients to their shopping lists. With the checkout function, customers can opt to have groceries delivered straight to their home via Countdown’s online shopping service. The Countdown app is now available for free download from the Apple App Store, and will launch on Google Play in the near future. “The Countdown shopping app provides a practical and easy solution to help our customers shop more efficiently,” said Bridget. * Also see the competition on the back page.
One year without injury at ANDC The Auckland National Distribution Centre (ANDC) has just past the one-year mark of being in operation and over that time not a single lost-time injury occurred. With about 130 people on site at any given time, this is an exceptional achievement. “Across all the DCs in the Woolworths group, this must be the most successful launch in terms of safety,” says Logistics Manager Dean Robertson. “In terms of service and costs, our performance has been very good as well.” ANDC started dispatching goods in the first week of July last year, but the full team had been working on site since six weeks before that. ANDC is responsible for the distribution of slow-moving and seasonal lines to all stores nationwide. “Our safety culture is the best I’ve ever seen in any DC,” says Dean. “We make safety personal. We try to relate unsafe practices back to the impact it would have on the specific team member’s life, how they may not be able to watch their kids play sport on a Saturday and those everyday things we all enjoy and take for granted.”
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Don’t get in a muddle over a puddle
With winter and more wet weather on the way, our customer and team safety makes some special demands. Be alert!
Our Customers Say Hello, our toddler had an emergency visit to the Child Assessment Unit at Christchurch Public Hospital recently. She received a lovely little bag sponsored by Countdown full of fun things to take her mind off where she was. There were little toys and bubbles which she loved! We just wanted to say thank you. It made a difference. – Ruth Thanks Becky on the checkout at Countdown Plaza, Palmerston North. Great welcome, attitude and service. She made my day! - Sande We tried “the steamed fish pastels” meal last night. Sooooo yummy! – Debra I would like to thank the awesome staff at Rangiora East Countdown. When my young daughter was sick in their store, the care and understanding they gave her and me was fantastic. What a brilliant group of people! Thanks so much. – Pammella Thank you for responding to my complaint and the lovely friendly staff who rang me today! Well done, Countdown! Thumbs up for the great customer service follow up! –
Yay for online shopping… Can’t drive with a busted ankle, thanks for fetching my groceries for me. – Melissa About the new app
This app is fantastic, people! I especially love the scanner! You must get it! Thanks Countdown, once again leading the way for NZ supermarkets with innovation and technology by providing customers paramount convenience and service. – Phil The Countdown App is way cool, thanks. - Marc What’s so cool about it Marc?I see it’s the number 1 app for iPhone! - Rachael Tells you where in YOUR shop the products are, has scanner feature so at home you can scan the stuff you just ran out of and make a shopping list, and as it’s also getting the prices, you see how much your shopping should be. - Marc Loving your guys app for iPhones. Just spending the morning scanning my pantry!! - Amy
Artist: Jared Adams, CD Church St Timaru
Thanks for helping! Our customer service and contributions to the community often elicits letters of gratitude. It’s great to know our efforts are appreciated. The team at CD Andersons Bay in Dunedin received this letter from a customer: On behalf of our family, I wish to acknowledge and thank the staff involved in caring for our elderly mother, grandmother and wife, when due to a medical event she quickly became very unwell while shopping at the above store on Thursday 5 April. Mum was very distressed, not being able to stand or function as usual. Therefore phoning for an ambulance and the care provided by your staff until one of our family was able to arrive is so very much appreciated. There were several staff who assisted. However there was one lady who was particularly wonderful in her care. Although Mum became quite confused, a lady named Maria or Mary has remained in Mum’s thoughts due to her ‘nothing was a problem’ attitude. We wish to thank this staff member for her gracious, respectful and humility when assisting Mum in the bathroom, at what was a very traumatic time for her. Mum is back home now after spending a week in hospital, and is back to her old self. Our elderly father was with Mum at the supermarket, so to exacerbate the situation he became quite panicky and stressed, so it was certainly no mean feat dealing with Mum and Dad on the extremely busy, pre-Easter time that the event occurred.
Deborah
With many thanks and much appreciation.
Wow! That’s really good of them. - Livia
Marama Pohatu
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Let’s shrink our shrink Did you know that each day we lose $323,737 in shrink? That’s about $17.50 per team member per day! That’s a big number, but what exactly is shrink? “Simply put, shrink is the difference between the products we buy and what we end up being able to sell,” said Bruce McKinnon, National Loss Prevention Manager.
Bruce heads up our new Shrink Task Force, the group that has been put together to fight shrink across the business. “Cutting down on this waste is a major focus for us going forward and we need everyone to pitch in to help us fight it. But to do that, we need to keep it top of mind and we want your ideas and your creativity to come up with a
catch phrase or logo that epitomises our goal,” said Bruce. This competition is open to everyone in our business. To enter our shrink our shrink competition, send your catch phrase or logo Shrink Task Force, Support Office, 80 Favona Road, Favona 2024 via internal mail before 22 June 2012. The winner will receive an iPad 3!
Christchurch team member awarded for selfless service Moazzem Hossain of CD The Palms recently received a civic award from Christchurch City Council for his actions during the earthquake of 22 February 2011. Moazzem was at work when the earthquake struck. The electricity was cut, and with the store having no windows it was very dark inside. “Everyone was rushing out the back exit. Many customers were crying and asking for help. There was huge mess on the floor and around store,” said Moazzem. “In this situation, I made my mind to help customers in store. I kept emergency door wide open and helped people to get out cautiously from the dark. My mobile torch was a help for doing this.”
The ‘teledoctor’ in operation. The patient is baby Addison, held by nurse Miriam Kispa, with Dorothy O’Connor, Clinical Nurse Manager Paediatrics, in the background.
Our contribution buys ‘teledoctor’
Funds donated by Countdown Kids helped Grey Base Hospital in Greymouth to buy a high-tech “teledoctor”. The device, a mobile Polycam Practitioner TeleHealth cart, enables specialists in Christchurch to do virtual bedside consultations with patients in Greymouth via wireless linkup. Hamish Robinson, Store Manager of CD Hornby, and Ruth Krippner of Countdown Kids witnessed a demonstration of the unit from Christchurch Hospital, while Karl Webber of CD Greymouth, and
Garron Hawker of CD Westport joined the dignitaries at Grey Base Hospital. “The video quality is amazing,” said Hamish. “They can zoom right in to small areas if they want.” Medical monitoring information is also available to the remote specialists in real time. The unit has already been used to diagnose children remotely, in some cases with life-saving consequences.
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Fork hoist operators lift their game
Hamish Walker
Jade Albert
Regional forklift competitions were held at our distribution centres in Auckland, Palmerston North and Christchurch as part of Safety Month. The competition was designed to test the operators’ skill in manoeuvring the forklifts through a predetermined track.
Freshmax, Americold, Linfox, Halls and Mainfreight. Despite some nerves at competing in front of an audience, especially through such a challenging course, all competitors showed a great display of driving skill, safety knowledge and judgement. There was lots of support for all participants on the day, in particular those that travelled some distance to be there.
The regional winners will go on to compete in our National Forklift Competition which will be held in conjunction with Safety Month in October. A particular stand-out performer was Jiney Richards from CD Otorohanga. She waves the flag for our Countdown stores and is also the first woman to have made it through to the National Finals. Well done, Jiney!
Jiney Richards
Points were awarded by time taken to complete the course, agility in safely negotiating the route without bumping anything and smoothness of operation as they attempted not to spill water out of the bucket balanced on their pallet. Starting with a theory and pre-start check, the competitors were also tested on their safety knowledge. Contestants came from not only our DCs, but also Countdown stores and our business partners, such as
Josh Wessing
...and the winners are:
Jonnathyn Cook, ANDC Jeremiah Pita, ANDC Chris Moore, ANDC Jiney Richards, CD Otorohanga Hamish Walker, CD Rangitikei Street Robbie Birrell, CRDC Even team members who didn’t participate in the fork hoist competition made the most of the opportunity, working hard behind barbecues and raffle ticket stands to help raise funds for Countdown Kids. Right: Josie Wallace, Daphne Fineaso, Shirlaine McArthur and Susan Puku at the raffle table. Left: Marie, Nifo & Gladys Cope at the barbecue.
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Aaron Ford
Jesse Eastmond, CRDC Josh Wessing, CRDC Sulu Faletui, Freshmax Michael Saunders, Linfox Eugene Bishop, Linfox Jade Albert, PNDC Jonathan Warrington, PNDC
25 years in store Richard Dovey recently celebrated 25 years as storeman at CD Pt Chevalier. Two previous store managers even came back to the store specially to congratulate Richard. From left is Ken Lawrence (former Store Manager), Mark Pratley (Store Manager), Richard Dovey (man of the hour) and Chris George (former Store Manager).
30 years at Chartwell
Two stalwarts at CD Chartwell recently celebrated 30 years of service. Natalie Holmes and Jocelyn Wills both began their careers at Woolworths Bridge Street 31 years ago. After seeing an advert in the local newspaper, they both switched to the Chartwell store. Natalie has worked on checkouts all the time, while Jocelyn has had a variety of roles before becoming a cake baker. They’re not only our longest serving employees, but also the longest serving employees of the Westfield Chartwell Mall! From left are Natalie, Store Manager Pete Lawrence and Jocelyn.
20 years checking out Janelle Toomey celebrated 20 years service at CD Church Street in Timaru. Janelle has worked on checkout for most of her time and has also helped with training. With her is Store Manager Trish Chittock.
Would you like a house with that? Kathryne Tyrrell did her shopping at CD Highland Park... and won a house & land package worth $500,000! The prize was part of the Onecard 'Win a Home' promotion we ran with Unilever in March. Here is Kathryne with Steve Westran (CD Highland Park Store Manager), Mark Page (Area Manager) and Dave Chambers (Managing Director).
Putting the customer first We have all heard of stories from family, friends and even the media where a less than ideal customer experience has resulted in a poor image of a company. Richard Sleep, Merchandise Manager for General Merchandise, was asked the question: What does being customer centric mean for you? “For me, customer centric begins with understanding that every interaction we have is with a potential customer. It can be customers who come through our supermarket doors, team members, colleagues, suppliers or our community.
ensure that we put the customer first by putting ourselves in their shoes. “The ability to listen and respond quickly to customer feedback is another way of being customer centric. Turning a potential negative experience into a positive outcome for our customers demonstrates the capability of our team on a daily basis. “Making decisions and providing solutions that mean something to our customers will enhance their experience with us.”
“Once we understand this, it provides a powerful driver in our decision making to
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Property Division creates stores out of nothing “Increase Countdown’s retail floor area by 4%.” That was the ambitious mandate given to our property team. It doesn’t sound like much, but it equates to roughly seven new stores per year, on top of the current expansion and refurbishment programme. To achieve this, the Property Division is divided into distinct teams of expertise that search out suitable land, acquire property (Development and Leasing Teams), design the stores (Design Team), as well as consent the buildings, construct the buildings (Construction Team), keep it all legal (Legal Team) and manage the project cash flow (Accounts Team). Each new store is effectively born two years before opening, when the land is purchased. A perfect example is Countdown Rolleston, which recently opened in Christchurch. The 1.45ha site was bought in July 2010. The greenfield site then became the basis for a store design for approval by the business. The approval for the purchase is based on financial turnover projections for the store versus the total cost of construction. If approved, the Design team then provide the look of the store and consider the best way to arrange the building and car parking on the site. These plans form the basis for the resource consent. Once resource consent is granted, the project is then handed from Design to the Construction team. Over the next year, one of the project managers will obtain all the building consents and manage the construction through to completion.
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Below is a series of construction photos showing the progress of the building.
Preparing the foundation platform.
Construction continues in all weather.
Structural steel frame and pre-cast panels up.
Store taking shape.
After completion, the store is handed over to Operations for four weeks of stocking, training and marketing to ensure the store opening runs smooth as clockwork.
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Our last retail certificate qualifiers
Checkout Operator of the
Before the new training programme launched at the end of May, many of our team members still completed their Stage 1 Retail Certificate. Congratulations to all of you!
Year
The top 10 finalists this year will get to attend: • A make-over from L’Oreal • The Amazing Race • Tour the Tip Top ice-cream factory • Plus all meals included
“
It was great be noticed as an ind ividual amongst the thousands of checkout ope rators in Progre nationwide. Sh ssive ow people that as an individual number one! You you can be do what is requir ed in the compet everyday, so wh ition y not take the cha nce and be the the business! Sta best in rt your journey here, meet new go to the trade people, show, meet peo ple like Dave Ch and Brett Ashle ambers y and find out how they made the Shake the han ir career. ds of many and grasp the memo forever! Take a rie s chance and ent er the competitio have the whole n, you company behind you.
”
Sama
ntha Glo ( 2011 2nd place ov ver erall, Area 5 wi nn Fo
r me Operator er ) of the Year rea the future tha lly opened my t I have with ey es to the in my work company. I place and va lued as an em felt appreciated finalist going ployee. As a up to Aucklan d for the comp an amazing experience. etition was We had a fan really support tastic group ed each oth that er and to thi each other ou s day we sti t from all ov ll help er New Zeala privileged to nd. We all fel be able to do t so the things we such as going did in Aucklan out for lunch d on Waiheke at the Orbit Island and din restaurant. All ner in all it was worthwhile a blast, such experience a not to be mi ssed.
stone Danya Johenoverall, Area 4 winner)
plac me e. It showed ing experienc wn. I had was an amaz r at Countdo ree The contest ca a ve ible to ha thing to lose! that it is poss , you have no . Give it a go so much fun
( 2011 3rd
Checkout operators, check this out! The quest to find our best checkout operators is on again! The top 10 finalists this year will get a make-over from L’Oreal, attend The Amazing Race and tour the Tip Top ice-cream factory. The competition, which was held for the first time last year, is designed to improve customer service within our stores. “Following the success of last year’s competition, we expect many entries this year,” said Darren Brash, National Retail Support Manager. The competition will be judged on a store, area and national level, with the winners in each competition going through to the next round. For the store and area competitions, operators will be assessed on their performance during a mock checkout, their uniform standards and their record over the preceding four weeks. This includes aspects such as customer service complaints or compliments, scan rates, shorts and overs. All checkout operators except checkout managers at any of our stores can take part. To register your interest, talk to your store SAM.
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This will be the last time that a full list of qualifiers will be published in Fresh Bites. In future, this information will be available on Allyours at allyours.com. Aaron McLean Adam Bean Adrian Walker Ahmad Safi Alice Sunde Allanah Yorwarth Andrea Ardern Anna-Nicole Groves Anoushka Melville Ashleigh Butler Ashneel Kumar Benjamin Rewi Blaine Boyt Blair Doherty Bradley Johns Bradley Haines Bradley Boutherway Brittany Garrett Bryan Mahy Casey Dettmer Chaitanya Dhoke Charmaine Wanhalla Cherie Hill Courtney O’Gorman Craig Davison Craig Thomas Daniel Fowlie Daniel Harris Dannyel Lee David Smith Dayna Johnstone Dean Simons Denise McLean Diana Clarke Elizabeth Watts Emily Jones Emma Andrew Gavin Goodwin Gayan Agampodi Mendis Glenn Douds Glynis Crawford Gurpartap Singh Haley Jones Hannah Tuisamoa Isiah Newell-Chard Jacob Hodgson Jamie Chapman Janet Fraser-Smith Jonathan Graham Joseph Bond Judith Greig Julie Brown Kane Miller Karl Tangpuz Kasey Wilson Kate Reddish Kellie Hodson Kieran May
Leanne Nankivell Learne-Marie Sharp Lee Marcroft Leeanne Pollard Leone Amohanga Leonila Read Logan Howlett Luke Ginn Lynette Clegg Lyrisa Kohi Mamta Godara Mark Mens Martin Paurini Megan Patterson Megan Stevenson Melissa Alexander Michelle Jones Ngaire Ria Nicola Brown Nigel Hutchinson Paul Harling Philip Stewart Polly Anne King Pooja Bhika Rachel Priest Ranad Tamimi Ravi Akula Rhodri Batcup Robin Hill Rossetti Lee Ruth Stone Ryan Gibbons Samantha O’Brien Sarah Hickey Sarana Smith Saskia Hutchison Selina Barbarich Shane O’Sullivan Shane Ibell Sharon O’Keefe Sharron Matthews Simone Hall Soli Mataia Sonia Brougham Stacey Weaver Stacey Kurylo Sukhjinder Singh Sumit Kumar Thong Say Yang Timothy Coleman Timothy Cloake Tristan Prattley Vanessa Harrington Victoria Icaro Vincent Nelson Vivek Gupta Wade Fepulea’i Yogeshbhai Patel
Getting to know you . . .
What do you love about your job? Being given the opportunity to think outside the square, building new relationships, the variety and seeing outcomes that have a positive impact on our people and the business.
How has your career evolved?
Susanne James
I worked in fashion when I left school. My career naturally evolved into supervisory and training roles. I worked in Australia for nine years in training, learning and development, which was great for my career, but it was time to follow my heart and come home.
Learning and Development Specialist
What does your job entail?
What motivates you?
I am part of the talent and support HR team based at Favona Road. I look after Stores/Operations and the new Induction and Retail Qualification, Bakery, Meat and Seafood apprenticeships, as well as support the team with leadership development programmes. When I started at Progressive in January of this year, part of my scope within my portfolio was to “shake the tree and see what falls out” to see what really goes on, then see what works and what doesn’t and improve any systems and processes that can add value to the business. Since January, it has been full-on around ops and the new induction programme.
Seeing people succeed and be their best – reaching their potential and feeling good about themselves.
What were the major challenges in setting up the new training programme? The size of the business and touching base with all parties was a challenge. Being new to my role and the business made it hard to understand who was who and who could help me with what!
What do you appreciate most about our company? That we are the largest employer in New Zealand and we offer employment to over 18,000 New Zealanders. I’m passionate about our country and our people and I think its great that we can have an impact on so many people’s lives.
What do you like to do when you’re not working? I’ve recently reignited my love of yoga. I am studying interior design and I have a passion for natural therapies. I always challenge myself to do something different – whether in my thinking or my actions.
Share with us one of the best pieces of advice you’ve ever been given. If you don’t truly understand and love yourself – no-one else will.
Star stores
Here are all our Star Stores for weeks 38 to 44:
Newmarket (twice!)
Greenlane Rangiora Central
Milford
Stoke
Invercargill Tokoroa Churchhill Drive
TeAtatu North
Waiheke Island
Blockhouse Bay
Westgate
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Win an iPhone 4S
Available on the
Log in Log in to to ‘All ‘All Yours’ Yours’ at at www.allyours.com www.allyours.comto towatch watchour our‘how ‘howto’ to’video. video. Answer this simple question;
Answer this simple question; How can How can you you locate locate your yournearest nearestCountdown Countdownstore storeusing usingthe thenew newapp? app?
and go into the draw to win an iPhone 4S. There are 3 to be won. and go into the draw to win an iPhone 4S. There are 3 to be won. Entries close Sunday 24 June. For moreinfo infograb about the app, grab a Staff Guide in-store. For more a Staff Guide in-store.
iPhone is is a trademark of Apple registered the U.S. and other countries. App other Store iscountries. a service markApp of Apple Inc.is a service mark of Apple Inc. iPhone a trademark ofInc., Apple Inc.,inregistered in the U.S. and Store