CORPORATE SOCIAL RESPONSIBILITY REPORT
A MESSAGE FROM THE CEO
At Centennial Bank our mission is simple, through our community banking philosophy, we are dedicated to consistently exceeding the expectations of our customers, shareholders and bankers while enriching the communities we serve.
Through our core values which include commitment to excellence in customer service, premier banking products, supporting financial literacy and being an upstanding corporate citizen, our employee’s strive daily to make a positive impact in the communities where we operate.
For several years we have been measuring the impact we make as a corporate citizen across our footprint and each year we look forward to sharing these positive impacts in our annual Corporate Social Responsibility report.
The following pages highlight some of the initiatives from 2023, showing how we believe in bringing our corporate values to life.
Stephen Tipton Chief Executive Officer Centennial Bank
CORPORATE GOVERNANCE
At Centennial Bank, we maintain a robust corporate governance framework. This framework is approved and monitored at the highest level by the Bank’s Board of Directors to ensure our company is managed for the long-term benefit of our shareholders.
The Board is comprised of both independent, outside directors as well as internal directors. Our directors posses a variety of skills, knowledge, and experience stemming from their diverse backgrounds and unique perspective on our business.
The Board is ultimately responsible for our adherence to both federal and state laws and regulations. In fulfilling it’s duties the Board has established committees of the Board, as well as management level committees to monitor day to day activities relating to overall compliance.
WHO WE ARE
OUR VISION:
We put service first, so our customers can trust us as the premier bank in the communities we serve. We strive to be a bank that finds opportunities where others may see obstacles while allowing our associates to thrive in a challenging and meaningful banking career.
OUR VALUES:
We dedicate ourselves to providing consistent quality service.
Our commitment to our customers is our top priority. We assist with quality financial performance.
involvement through leadership.
We strive for excellence in products, standards and impact.
OUR ENVIRONMENTAL IMPACT
2023 Annualized Data
3,461,315
GALLONS OF WATER SAVED
177,404
GALLONS OF OIL SAVED
1,964,328
KILOWATTS OF ENERGY SAVED
1,057,308
POUNDS PAPER SHREDDED & RECYCLED
9,338
TREES SAVED
1,812
CUBIC YARDS OF LANDFILL SPACE SAVED
OTHER ENVIRONMENTAL EFFORTS
Our Corporate Office and many of our branch locations utilize various energy-saving features, such as: 38,192
Approximately 2,700 COMPUTERS deployed in the Company are Energy Star Rated, which represents 99.5% of installed computers.
Approximately
600 PRINTERS
and copiers used by the Company are Energy Star Rated, which represents 95% of printer fleet.
Approximately
4,000 MONITORS
monitors are Energy Star Rated or TCO Certified, which represents 99.5% of installed monitors.
OUR STAFF
2023 Annualized Data
We have a staff of 2,762 employees.
A
EMPLOYEE EDUCATION
We invest in our employees through education and training. On an annual basis, our team participates in training that touches such areas as: Diversity and Inclusion, Regulatory Compliance, Company Policies and Procedures, Software Applications and Professorial Development courses.
TOTAL EMPLOYEE CLASSES TAKEN IN 2023
207,451
TOTAL HOURS SPENT ON TRAINING IN 2023
28,034
AFFINITY LOAN PROGRAM
Affinity Loan Program provides a lender credit to those employed in fields related to education, emergency medical services, firefighting, law enforcement and nursing for their primary home purchase or refinancing.
FIREFIGHTERS
LENDER CREDITS
PROVIDED IN 2023 FOR A TOTAL OF
$257,275 251
COMMUNITY LOAN AND DEPOSIT SERVICES
● We established a program in 2021 to create a documented process to allow us to communicate more effectively to Spanish-speaking customers in our market areas.
● We are a bronze sponsor of the National Association of Minority Mortgage Bankers of America.
● Through our recent acquisition of Happy State Bank, we offer our Kids Bank Program, which provides children the opportunity to learn how to manage money and develop skills to grow their funds throughout every phase of life with employees that serve as an additional resource related to this program to help educate children and families on financial literacy.
In-House Loan Products
The Dream Loan Program and Happy Home Buyer are programs that provide loan options to those who would otherwise not qualify for a mortgage, with 100% financing to first time homebuyers.
122 Loans funded in 2023 for a total of $24,168,203.
Deposit Products
Bank-On Accounts (Simply 100 Checking)
2,124 Accounts
Federal Home Loan Grants
Home Equity Leverage Partnership Grant
25 Grants funded for a total of $308,048 in down payment assitance for first-time homebuyers.
VOLUNTEER SPOTLIGHT
In 2023, Frank amassed 258 CRA Community Service hours. Frank is celebrated for his volunteer work with United Way of Hernando County’s VITA program where he volunteered 199 hours assisting elderly individuals within his community with tax preparation.
Here are a few organizations that Frank volunteers his time:
Within these various organizations, Frank sits on several boards where he prepares and assists with financials for the organization, as well as teaching first time homebuyer courses for members within his community.
HERNANDO
Hernando Progress Inc.
FRANK CASSARA
