Avenuestory.com
“There’s only ONE place to stay in Paris – an amazing AvenueStory apartment. Their beautifully curated collection of apartments in Paris and in London let you live like the ultimate stylish local and be more pampered than in any five-star hotel.” Victoria White, Editor, Company Magazine UK
Our Story AvenueStory’s journey began through the vision of its founder Irina Raileanu. With a passion for travel but not for the high price tags and lack of space associated with luxury hotel rooms, Irina found that the need for an alternative was clear. Apartment rental has been around for many years but with lack of regulation, the service you receive in one apartment could differ completely from that of another. AvenueStory has changed this. Each apartment within our collection is selected only once it has passed our strict criteria and it’s owners fully understand the expectations of an apartment within the AvenueStory brand. Combined with our additional services of personal check in/out, concierge, 24-hour telephone support, 5-star linen and toiletries, airport transfers plus many more, AvenueStory guarantees your clients the same level of commitment and confidence no matter which apartment they choose.
Our commitment At AvenueStory we know that a stay in a foreign city can be daunting, even for the most sophisticated traveller. That’s why we’ve brought the most important services offered by the best hotels in the world to our apartments. Here’s what’s included: Personal check in / check out On arrival your client will be met by someone from the AvenueStory Welcome Team who will provide a guided tour of the apartment, introduce them to the area and answer any questions the guest may have. 24 hour assistance Each apartment is provided with an AvenueStory mobile phone which gives your client 24 hour support, concierge service and the ability to make local calls at no extra charge. 5-star Linen & Toiletries All of our apartments are provided with the finest 5-star Egyptian cotton linen, towels and bathroom toiletries. All apartments are cleaned before arrival by the AvenueStory cleaning team to the highest standards.
Travel Concierge We want your clients to make the most of their time with us and so whether it’s having a guided tour of the city, restaurant bookings, last minute event attendance or entrance to museums and attractions, the AvenueStory concierge team is here to help. Airport Transfers Private airport transfers are included free of charge with every booking made with a travel agent referral. Welcome Basket As a thank you for choosing AvenueStory, your client is greeted with welcome basket equipped with specially selected wine and local produce. Free WiFi
Let’s work together Every agent we work with will be assigned an AvenueStory representative that will be your main point of contact for the entire customer journey. Their duty will be to work with you to offer recommendations and answer any questions your clients may have. Once we receive your client requirements, your AvenueStory representative will use our travel agent software to provide you recommendations in a clean, efficient format in the form of a white label brochure. Once booking is confirmed, we are happy to work with your client directly, providing a fully engaged service throughout.
What we need from you
➊ Intended dates of travel ➋ Preferred location in the city ➌ Number of guests ➍ Budget range ➎ Any specific requirements e.g. view of the Eiffel Tower
Commissions We are delighted to offer commission on every confirmed reservation referred by our travel partners. Refer six clients and earn 10% commission on each booking. Any confirmed referrals after this will receive 15% commission. All commissions are paid two weeks before your client’s arrival.
“It was much nicer to stay here than at a hotel. We were much more relaxed and able to make ourselves at home.” Joanna Novelli, USA, AvenueStory Guest
“Thank you so much for everything! The apartment was great, our daughters loved their own bedroom and ours was peaceful and secluded. The kitchen was perfect and all facilities were very welcomed. The area was lovely too, overall a truly Parisian experience we will never forget.� Lisa Richards, USA, AvenueStory Guest
What else should you know? How to book We accept reservations by email or over the phone. To make sure we can provide the customer service expected from booking with AvenueStory, we usually require a phone call with you or your client to confirm we have all the correct information and answer any necessary questions.
Reservations contact Based in USA and Canada: +1 (347) 284 6083 Rest of the world: +44 (0) 20 8 12 76 549 By email: bookings@avenuestory.com
Payments We accept payments by credit card or bank transfer. Credit card processing charges apply.
Guest information We require the guest’s full name and contact details, size of the group and their corresponding ages.
Cancellation Policy We do provide cancellation insurance that many guests find useful. Our full terms and conditions can be found at avenuestory.com/cancellation-policy
Security Deposit This will be confirmed to you alongside your client’s rental contract and will be processed on the day of arrival or just before through a credit card authorisation.
www.avenuestory.com
A venue S tory 90 Long Acre, Covent Garden, London WC2E 9RZ 27 Avenue de l’Opera, Paris 75001 bookings@avenuestory.com +44 (0) 20 8 12 76 549