‘TOUCHPOINT ’ CARD
Touchpoint/For Everyone
My identity
Touchpoint/For Everyone
My expectations
Touchpoint/For Everyone
Connecting with the community
Touchpoint/For Everyone
Involvement in decisions
Touchpoint/For Everyone
Talking with staff
Touchpoint/For Everyone
The environment
Touchpoint/For Everyone
Mealtimes
Touchpoint/For Everyone
The routine of the place
Touchpoint/For Everyone
Talking with relatives
Touchpoint/For Everyone
Being involved
Touchpoint/For Everyone
Speaking up
Touchpoint/For Everyone
Meetings in the care home
Touchpoint/For Everyone
Looking after each other
Touchpoint/For Everyone
Promoting health
Touchpoint/For Everyone
Coming into the care home
Touchpoint/For Everyone
My learning
Touchpoint/For Everyone
Getting/ Giving feedback
Touchpoint/For Everyone
End of life care
Touchpoint/For Everyone
Taking risks
Touchpoint/For Everyone
Caring for residents
Touchpoint/For Everyone
Activities
Touchpoint/For Everyone
Being part of the care home community
Touchpoint/For Everyone
Managing change
‘TOUCHPOINT ’ CARD
Touchpoint/Relatives and Residents
Being kept in the loop
Touchpoint/Relatives and Residents
Being with other residents
Touchpoint/Relatives and Residents
Visiting or being visited
Touchpoint/Relatives and Residents
Getting information/ knowing what is going on
Touchpoint/Relatives and Residents
Medicine time
Touchpoint/Relatives and Residents
Being here at night
Touchpoint/Relatives and Residents
Care for your relative
Touchpoint/Relatives and Residents
My room/space
Touchpoint/Relatives and Residents
Going to hospital
‘TOUCHPOINT ’ CARD
Touchpoint/Staff and Students
Working as a member of the team
Touchpoint/Staff and Students
Working with the team
Touchpoint/Staff and Students
Achieving outcomes
Touchpoint/Staff and Students
Working with the inspectorate
Touchpoint/Staff and Students
Working with my mentor
Touchpoint/Staff and Students
Giving information to residents
Touchpoint/Staff and Students
Working with external professionals
Touchpoint/Staff and Students
Breaktime
‘TOUCHPOINT ’ CARD
Touchpoint/Write your own
Touchpoint/Write your own
Touchpoint/Write your own
Touchpoint/Write your own