How Can I Tell If a Moving Company is Trustworthy? It’s time to move. Whether it’s a home or an office, or whether the move is made for a new job or a change of scenery, the decision has been made to pick up and make off for a new location. This can be an invigorating and exciting time to say the least, but it should also be a time to slow down and exercise the foresight and thorough research that guarantees a trustworthy moving company. Here’s how.
Research the Company Check with actual insurance regulators to discover a mover’s insurance status. In Arizona, consumers may check with regulators who work in the Arizona Consumer Affairs Division. To see if any legal action has been taken against an Arizona moving company, check with one of the two Arizona offices of the attorney general. There is one office in Tucson and one in Phoenix. Check DBA names against LLC names. DBA stands for "doing business as," and it refers to the general name a company goes by. If a moving company is registered as an LLC, or limited liability company, it's possible that it could be doing business under multiple names, that is, it could have several different DBAs.
Since each of these different entities, each known by different DBAs, represent the same essential company, it is important to conduct research that can discover the real reputation of every moving company that the LLC is associated with. If an LLC has two DBAs, one of which has a terrible reputation, this is important information, since both DBAs undergo similar management styles by the same leaders. Learn about Their Reputation
In order to check on the reputation of a Tucson moving company, retrieve information beyond what is listed in the yellow pages. Consult with the Better Business Bureau to see how the company is rated, and be sure to check all of the standard rating websites available. Look for testimonials or references on moving companies’ websites, too. A company that is proud of the work they do and has happy customers will have happy testimonials to prove it. Word of mouth will not hurt either; conferring with friends and family and getting support through their experiences will likely be helpful. Only remember to consider the source; this information will be anecdotal and not error-proof. Consumer Responsibility There will be many instances in which a savvy consumer will recognize that a business is simply not trustworthy. Movers may attempt to provide an estimate over the phone or internet; this is a red flag. Any good moving company will set up an appointment to visit the home or office to look over the work they would be doing.
Other red flags include the moving company arriving with a rented truck. It’s also a bad sign if the moving company asks for large cash advances or significant deposits. Trust intuition. When calling the company, if a different business or person answers the phone, this should not inspire confidence. The same is true if the company being contacted has no physical address or their website contains no guarantees of its insurance and licenses. Some of these tips are more obvious than others, but they can all help to ensure a safe and efficient moving process. To find out more or for a free moving estimate, visit MyTucsonMovers.com.