We are fanatical about new ventures and passionate about customer experience.
BENEFITS OF WORKING WITH CALLTASTIC: Our Workforce • • •
Culturally matched to effectively engage U.S. based customers Strong Language Proficiency PST Time Zone - which allows a Minimal Time Zone Difference
Proximity – Less than an hour away from San Diego International Airport Just 2 ½ hours from Silicon Beach and no more than a four-hour flight from any US location, nearshore offers ventures significant savings in travel costs. And with the lower level of effort, companies can have a stronger connection to their customer-facing operations U.S. Based Partner Success Team located in Los Angeles
Founded to help entrepreneurs and visionaries that don’t fit the corporate box build and grow their ventures. Our custom services combined with our business intelligence platform help new ventures scale into successful companies.
ABOUT CALLTASTIC VENTURES We are customer fanatics focused exclusively on helping the startup and small business community build, scale, and optimize their customer experience and care strategy. We’re located just a couple of hours drive away from Silicon Beach in Rosarito Beach Baja California Mexico, just 20 minutes away from the US/Mexico border. We’ve built our organization with the belief that investing in our employees is fundamental to delivering an exceptional service experience. Our employees enjoy a clean and safe creative workspace in spacious workstations. We are among very few companies in the industry to provide private insurance benefits, Flexible PTO Program from day one, and other perks popular in progressive corporate company cultures. Combined with a leadership team consisting of industry veterans, CallTastic goes beyond the traditional outsourced provider relationship becoming a long term strategic partner invested in your venture’s success.
FEATURED SERVICES OFFERED: •
Sales, Customer Service, & Technical Support Contact Center Operations
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Omni Channel Support – Voice, Chat, Email, Social
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Chat, Forum, & Social Media Moderation Services
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Back Office/Administration
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Virtual Assistants
Services offered with Bilingual support English/Spanish
CUSTOMIZED SERVICES OFFERED:
Media & Marketing Support
IT/HelpDesk
Quality Assurance Monitoring/TPV (Third Party Verification)
Image Enhancement/ Retouching
Command Center/ Workforce Management Support
Please contact [INSERT NUMBER OR EMAIL HERE] for more information on services your company needs!