Know No.1 ledg in Lon e Tra d nsfe on for r Par tner ship s www.ktp-lsbu.co.uk
NSFER A R T E G D E L W O N K R CENTRE FO
0 1 0 2 w e i v e Annual R Inside d industry n a ia em d ca a n ee w et b Bridging the gap
Effective Energy Solutions
NEW Social Enterprise and Charity section
Fighting the Illegal Download Battle
Knowledge Transfer at London South Bank University
Introduction to KTP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Creative Industries, Media and Design
Industrial Design Consultancy (IDC). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Environmental pressures from legislation
Key20 Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Love Film.... Love Business
Faber Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Fighting the illegal download battle
Health, Social Care and Wellbeing
The Altitude Centre . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Fitness from thin air
NHS West Sussex . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Finding the right information, at the right time, for the right decision
The Royal National Institute for Deaf People (RNID). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Understanding the impact of specialist social care
Social Enterprise and Charities
Daycare Trust. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 New income opportunities for childcare charity
The Royal National Institute of Blind People, (RNIB). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Encouraging the employment of blind people in Social Firms
Business, IT and Communications
The Institute for Optimum Nutrition (ION). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 A ‘nutritional education station’ for health professionals and the public
EuroTalk. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Giving countries all over the world a new voice
Energy and Environment
Self Energy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Helping you help the environment
TEAM (Energy Auditing Agency). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Effective Energy Solutions
Building Sustainability. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Time to save energy
Manufacturing, Engineering, Electronics and Materials
Welcome from the Editor As we enter into our busiest year yet, currently running over 36 KTP projects and rising, we also enter into an exciting new area – Social Enterprise and Charities. We’ve partnered up with organisations such as Social Firms UK, whose members want access to value driven development opportunities, to help improve, amongst other things, their social enterprise, green and new-technology commitments. With expertise in charity management, social responsibility, business ethics and organisational development to mention just a few, LSBU is ideally placed to support this sector. The Centre for Knowledge Transfer Annual Review 2010 sees a wealth of fascinating case studies and articles from a variety of industry sectors that we hope will inspire your company into thinking about collaborating with LSBU. We are currently working with numerous companies in and around London which are improving company efficiency while simultaneously developing new products, or systems for a business like yours. If you are interested in exploring your business idea for a KTP project please read on. To discuss your ideas with a member of the Centre for Knowledge Transfer team please do get in touch.
Bond Display Cabinets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Raising energy standards in refrigeration – that’s cool!
Chalmor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Give your heating some time off
Building Services Engineering and Construction
Long and Partners. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Be Lean, Be Clean and Be Green
I hope you enjoy reading this Annual Review and I hope to hear from you soon.
Davida Jeffery Editor
PAYE Stonework and Restoration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 The new ice Jet that cleans our most treasured buildings
Current KTP Projects. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
All Partnerships received financial support from the Knowledge Transfer Partnerships programmes (KTP). KTP aims to improve their competitiveness and productivity through the better use of knowledge, technology and skills that reside within the UK Knowledge Base. KTP is funded by Technology Strategy Board along with other Government funding organisations.
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This report covers the year 1st August 2009 to 31st July 2010. Head of Centre Nathan Burgess Project Manager Andrew Sirs-Davies Project Manager Barbara Ellis Marketing Officer Davida Jeffery Finance Officer Florence Ankomah Administrator Shirley Nicholson Telephone Email Website
020 7815 6922 ktpinfo@lsbu.ac.uk www.ktp-lsbu.co.uk
Knowledge Transfer at London South Bank University The Centre for Knowledge Transfer is part of LSBU. LSBU is one of the capital’s largest and oldest universities with a diverse multi-cultural population of some 23,500 students and over 2,000 staff. LSBU has four faculties, and over twenty departments giving you some indication of the wealth and scope of knowledge which can all be plugged into your business. LSBU delivers education that is in tune with the needs of business and society and is committed to meeting the needs of London. Knowledge Transfer Partnerships (KTPs) are government funded programmes designed to help businesses improve their competitiveness and productivity through the better use of the knowledge, technology and skills available within UK Universities. Our academic team working at the interface between
and business maintain strong links with employers, professional bodies and public and private sector enterprises making them ideal for these partnerships. Through the Centre for Knowledge Transfer, LSBU has developed an impressive KTP portfolio and has collaborated with over 100 companies, from a variety of sectors and industries, helping these organisations develop comprehensive technology and business solutions, and to steer them to new levels of success. Today LSBU is the leading KTP Knowledge Base partner in Greater London and ranks in the top 3 UK wide.
What Constitutes a Project?
At the heart of every Knowledge Transfer Partnership scheme is a project with specific strategic objectives. A highquality
graduate (a KTP Associate), supported by the academic expertise at LSBU, will work exclusively on the project at the company premises to deliver tangible results. In order to apply for a KTP a company must have a project in mind that needs external knowledge to develop and is of strategic importance to the business. It must also have a commercial edge and see a healthy return on funding.
Benefits of KTP
• Associate 2-3 years full time • Qualifications and Experience required by the company • Full time employee working on your project • Specialist input from LSBU • Projects usually last between two to three years. A company or organisation can take on up to 5 KTP Associates, but each Associate has to have their own individual project.
academia
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Arts and Creative Media • Graphics and Design • Imaging and Graphics Development • 3D Modelling • Animation • Product Design • Computer and Video Games • Digital Photography
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Creative Industries, Media and Design The Creative Industries are a significant contributor to the UK economy - accounting for 7.9% of GDP, and growing significantly faster than the economy as a whole. The UK has a long tradition of leadership in arts, media and design and is continuously inspired by new ways of thinking. London South Bank University has a substantial range of academic expertise to draw on
in this sector, ranging from product design to sonic media, computer and video games development, to film and television and 3D animation. In the past year our academics have been involved with projects that have either been with Creative Industry sector companies, or helped other businesses who have needed assistance in projects that have required that little extra creative spark.
LSBU offers practical creative solutions for business including product design services, 3D modelling, corporate video and web content, along side our consultancy services, media lab and theatre facilities hire. LSBU is brimming with innovation, eccentricity, multiculturalism and all-round creative energy to help your business thrive.
Environmental pressures from legislation? No problem for the new LCA Legislation pressures, cost savings, CSR (Corporate and Social Responsibility) and
calculator
becoming a market leader are some of the biggest deciding factors for businesses going green. There is considerable demand for cheaper products and services but companies need to consider whether it is environmentally, economically and socially sustainable. As demand grows for this knowledge, IDC are now in a position to not only develop innovative products, but also sustainable, profitable and socially responsible products as well. KTP Associate Luke Robbins has developed a methodology and tools that will enable Industrial Design Consultants (IDC) to design and develop more sustainable products that will not only benefit the company but also their clients and the wider community. “We needed a tool that would guide our clients through the vast, daunting
and often conflicting array of information available, and which would enable them to produce products with improved commercial, environmental and social impact. With a KTP our vision was achieved,” commented Stephen Knowles, Managing Director at IDC. Luke’s LCA (Life Cycle Assessment) Calculator considers the entire life cycle of a product. The knowledge derived from the LCA calculator is used to make decisions on how to improve products for reduced environmental impacts, as well as producing goods that cost less to manufacture. Dr Deborah Andrews from LSBU bought her experience in sustainable development, design and life cycle assessment to IDC. Deborah comments, “These tools have helped generate valuable, high profile publicity for IDC.”
“With a KTP our vision was achieved.”
Considerable demand for web-hosted video has presented Key20 Media with a need for a new business strategy – to develop a corporate film production capability that is set to be the biggest income generator for the entire business. The KTP project has enabled the company to significantly reduce costs through less reliance on 3rd party suppliers, increasing investment in the business, ensuring better quality control and giving them the opportunity to become even more competitive. “Key20 used to outsource all post production which meant we had less creative control and were not as flexible as we would have liked. We wouldn’t have had the knowledge, money or facilities to bring this all in-house without the mechanism of the KTP,” comments Philipp Figueroa, KTP Associate. Jacqueline Yenko, Head of Events and Film Production at Key20 Media says “the ability to be able to create a style and identity for our productions, which in tandem with improved quality and investment will help identify our business as one with a reputation for making great films, is a very exciting prospect.”
Fighting
the illegal download battle
“One of the main problems that we face is that there exist a number of extremely large websites that give sheet music that is protected by copyright away free. This is illegal and the quality is poor,” explains Sarah Holcroft, Head of Digital at Faber Music. Developing and implementing the ‘E-Partners scheme’ will enable 3rd party website vendors to sell sheet music downloads legally. KTP Associate Riccardo Zanella, Technical Manager on this project has already launched 7 E-Partner stores and has 40 more ready to go. “These partners want to be able to sell their content but they do not have the capability, knowledge or technology to do so, Faber can offer them that,” says Riccardo. Faber believes the E-Partners scheme will provide an effective, commercially viable solution. “This scheme consists of a central hub where 3rd party companies or composers can upload their digital musical content. This content is then ‘skinned’ onto a bespoke website for that company and enables each E-Partner to sell their music through Faber’s technology,” says Riccardo. Not only is this project going to create a big splash in the world of music publishing but it is also about trying to solve a very prominent social and political problem. Professor Shushma Patel at LSBU has been the academic working with Riccardo on this KTP.
Media Writing • Performance Management • Digital Media • Film and Television • Media and Cultural Studies • Arts Management • Sonic Media • Creative Writing • 3D Modelling
Love Film… Love Business
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Nursing • Occupational Therapy and Assistive Technology • Health Research Methods, Processes and Assessment • Sports, Physical Activity and Well-Being Research • Mental Health
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Health, Social Care and Wellbeing London South Bank University has a long-standing reputation for professional education, training, research and application in the fields of nursing, social care and professions allied to health and medicine. The Faculty of Health and Social Care is the major provider of nonmedical education in London and it has been recently assessed by
NHS London as first for Adult Nursing Education in the capital. The Faculty also offers the widest ranges of Continuing Professional Development (CPD) opportunities and hosts several international renowned research conferences. The Faculty’s commitment to partnerships has encouraged us to adopt a strategy of co-operation and collaboration with a wide variety of organisations, harnessing expertise
in social policy, equal opportunities, sport and exercise, and patient care to name but a few. A key feature of the partnership has been the creation of joint projects between the university and the health sector. The outcome has created an understanding between the health and social care sector and the University, enabling the needs of each partner to be met.
Fitness from thin air It’s not every day you get to meet top athletes but for KTP Associate Rachel Turner it’s just all part of the job… “People are always looking for the next best thing, how they can be fitter, faster, stronger and healthier” says Rachel, KTP Associate at The Altitude Centre. A KTP project is investigating the effects of manipulating simulated altitude training to validate its use for altitude performance. The importance of pre-acclimatisation before going to altitude is now recognised as something that will directly improve performance. What the centre actually provides is a machine or chamber that produces air similar to what you will find at real altitude, plus the expertise to optimise the use of these
products most effectively. There are different types of training you can do, either inside a chamber/tent system or with the machine (hypoxicator). “What we do is effectively mechanically deliver a mountain to the user,” comments Richard Pullan, Director at The Altitude Centre.
and how we can best match their training intensity to the altitudes we prescribe,” explains Rachel.
Up until now in order to reap the benefits of altitude training, athletes have been expected to train at real altitude involving regular travel to mountainous regions, at high cost. These long periods of high altitude can cause real problems for some athletes. “Part of my work is to establish strategies of optimum altitude in order to individualise each programme so that we can investigate how different people are affected by altitude
The Human Performance Academic team at London South Bank University have enabled The Altitude Centre to develop the scientific research that backs up the protocols and training they prescribe to individuals. Jo Bowtell, Lead Academic on this project says, “We are starting to generate high quality data that will be used to develop evidence based hypoxic training protocols.” LSBU provides the support the company needs, which is extremely important to the future of the company.
Significant time resources are currently being wasted in locating and reformatting critical information. KTP Associate Jon Avalon and LSBU Academic Professor Vic Lane are working on dramatically improving the efficiency and effectiveness of staff time at NHS West Sussex. “By working with LSBU we can maintain corporate intelligence whilst also establishing a knowledge management infrastructure that allows managers to understand, manage and use knowledge in making strategic decisions for community health,” reports Dr Peter Hayward, Assistant Director of Public Health. In the last decade information growth has been astronomical as volume of content continues to increase. Correct and appropriate use of this knowledge bank is essential for strategic interventions in areas where medical resources are both expensive and limited. “The new system will be used as a way of identifying knowledge sources which can be used to make a strong evidence base for clinical decision making. Staff can use this as a onestop-shop to answer their questions. It will identify skills sets both within the organisation and externally,” says Jon. “It will allow us to bring more timely and accurate evidence to bear, making a real impact on the quality of what we produce,” comments Peter.
Understanding the impact of
specialist social care A collaborative KTP project between LSBU and RNID (Royal National Institute for Deaf people) and RNIB (Royal National Institute of Blind people) will deliver better understanding of the outcomes and impacts of the work of these two charities. They are working to ensure good social care services to guarantee the same rights, opportunities and quality of life the rest of us take for granted. A generic model, to be used by both organisations, is being developed to provide metrics and KPIs to deliver improvements in social care services. It will generate numerical and factual data on which informed decisions about the future use of funds and resources will be made. The partnership will optimise the social return on investment generating maximum benefit socially and economically. “It will enable us, and by default anyone who uses the indicators, to monitor our services, deliver a better service and make a stronger case for government and funders about the kind of specialist intervention we can provide,” explains Mark Baker, Head of Social
Research and Policy at RNID. “If successful we will see an increased income as a result of our care services delivering substantial Social Return On Investment (SROI).” A means of systematic data collection that feeds directly into the service provision will provide hard economic and social evidence. “I have been out piloting my interviews and questionnaires on six service users who live in a residential home in Blackburn. I have looked at the time and money being spent on these services and am analysing what effects they are having on the lives of those people they are trying to help,” says Lindsay Hodgson, KTP Associate. This KTP project will also prove that these charities can offer value for money in a very competitive atmosphere. Working with LSBU Academic Charles Jardine has created a virtuous circle of knowledge flow between the university, RNIB and RNID.
“The KTP... is making a real impact on what we produce” 7
Health Literacy and Inequalities • Clinical Risk Assessment • Patient Care and Interaction • Health Care Ethics • Health Care Informatics • Workforce Development and Planning
Finding the right information at the right time for the right decision
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Charity Management • Charity Marketing and Fundraising • Enterprise Computing • Charity Accounting and Finance • Public and Voluntary Administration • Social and Policy Research
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Social Enterprise and Charities The Public, Voluntary and Not-for-profit department at LSBU houses expertise in Charity Management, Charity Marketing and Accountancy, Social Responsibility, Business Ethics and Organisational Development to name but a few, meaning LSBU is ideally placed to support KTPs in this sector.
Having already partnered with value driven Charities such as The Royal National Institute of Blind People (RNIB), The Royal National Institute for Deaf People (RNID), Daycare Trust and organisations as big as the NHS we know social enterprise partnerships work.
We’ve also partnered up with Social Firms UK who are offering KTP opportunities to their members, to help improve, amongst other things, their social enterprise commitments and the impact of information systems development on the infrastructure of today’s enterprise business environments.
New income opportunities for childcare charity
Bidding for new work is now a lot easier thanks to a KTP programme with LSBU. Daycare Trust, the national childcare charity that campaigns for high quality, accessible and affordable childcare, has taken on a KTP project with LSBU to create and embed a new quantitative skillset in-house which will enable collection, modelling, analysis and evaluation of datasets to support ongoing new business practices. Daycare Trust currently has limited quantitative research skills and capabilities in its existing staff team. “This restricts our ability to bid for work which either has a quantitative element, or which entails secondary analysis of large datasets, even if we can undertake part of the work. It also restricts our ability, on occasion, to
undertake authoritative analysis of certain Government data,” reports, Kate Groucutt Policy Director at Daycare Trust. This KTP partnership will enable the Trust to pursue new income opportunities by offering customers a mixed methods approach that is both qualitative and quantitative, eliminating the existing knowledge gap. “This project will ensure we develop into a more dynamic and credible research unit, ultimately ensuring our position as a leading research provider and authoritative voice on childcare issues within both the public and political spheres,” predicts Kate. KTP Associate Ben Evans says “It is essential, now more than ever, that campaigning organisations posess well developed and holistic research capabilities.”
LSBU Academic Ros Edwards, who specialises in Social and Policy Research, is identifying and implementing relevant software to support quantitative research activities whilst also appraising, identifying, analysing and exploiting the existing relevant statistical data. “Working with Ben, we are able to help the Daycare Trust extend their methods skill set. In turn we at LSBU are gaining insights into the conduct of research in a voluntary organisation which is helping us deliver appropriate Masters training in research methods to students who are working in the third sector,” comments Ros. “Daycare Trust will be recognised as a beacon of authoritative knowledge on childcare issues,” says Ben.
of blind people in Social Firms
Empowering nearly two million blind and partially sighted people in the UK is no small task. The Royal National Institute of Blind People, RNIB, has a strategy containing three clear priorities that aim to make the UK a better place for blind and partially sighted people; preventing avoidable sight loss, supporting independent living and creating an inclusive society. One of the goals in this strategy is to increase the employment of the 79,000 blind and partially sighted people of working age, and RNIB has looked to their local University to help take on the challenge. “The KTP with London South Bank University will increase RNIB’s capacity to achieve this target more effectively and at a lower overall cost.
This capacity would not have been built without the KTP,” said Angela Edwards, Research Officer at RNIB. Thanks to the KTP scheme, a project has been created, using the academic expertise at LSBU, which will generate the ability to develop a business case, metrics and guidelines, and implement processes to establish new social firms to provide employment and training positions. KTP Associate Phil Sital-Singh and LSBU Academics Professor Alex Murdock and Robin John are on the case. “My project is set into three phases with the overall aim of developing new Social Firm ventures to reduce disproportionately high unemployment of blind and partially sighted people,” says Phil. The first stage of Phil’s project is to
build a social impact framework to assess and communicate the benefits to society of reducing the unemployment rates. The second stage is to conduct study visits of successful social firms to identify good practice in social enterprise and governance in key areas. The third stage is to build a business case based on the evidence gathered throughout the project, including Social Return on Investment (SROI) analysis. Professor Alex Murdock, Lead Academic on this KTP project says, “ RNIB is competing for limited resources and needs to make a strong business case. The KTP enables the university to bring expertise especially in the third sector and social enterprise to bear on this.”
Non Profit Philanthropy • Non Profit Management • Social Service Planning • Social and Policy Research • Enterprise Computing • Charity Marketing and Fundraising
Encouraging the employment
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Business and Operations Systems • Competitive Strategies • Data Analysis and Statistics • Marketing Strategies and Communication • Event Planning and Tourism Management
Business, IT and Communications
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The Business, IT and Communications industries are areas in which development has always been rapid because of their position as key enabling technologies on which other advances depend. With this in mind, LSBU is devoted
to the application of information technology to the business domain. KTPs flourish in this sector enabling the cutting edge of IT to be used for the benefit of business enterprise in the local and wider community.
Academic expertise ranges from business and operations systems to data analysis and statistics to software engineering and many more besides, all of which can be exploited to benefit industry.
A ‘nutritional education station’ for health professionals and the public The Institute for Optimum Nutrition (ION), an educational charity who train nutritional therapists and educates the public about nutrition have taken on a second KTP project with LSBU to create a central database that enables a clear and more precise understanding of all ION customers and members. “The idea of the database is to enable us to gather information on our customers and bring it all together for easy access from one place,” comments Laksh Ranganathan, KTP Associate. ION realised that to keep up with the competition they needed to strengthen their product offering and diversify their nutritional
“I think we could take on another 5 KTPs because we want to do so many things”
based services to new markets both in the UK and in Europe. “We currently hold about 25-30% of the UK market. We would like to target foreign markets as well because so many of our students are international. If we grow, we can reach more people, a great achievement for a charity,” explains Peter Szabo, ION Business Manager. The partnership is allowing ION to increase their capacity and expertise in order to apply for the many project opportunities currently available in the health and nutrition arena. “The goal is to embed operational efficiency – as the project grows we can look at the business model and find new
markets or set up new products,” reports Laksh. “It will make our operations more streamlined. When the processes become automated we can spend more time doing what we want to do…we want a much bigger interactive presence so people can talk to us in many different ways,” says Peter. Lead Academic Colquhoun Ferguson adds, “ION understand the benefits to be realised from participation in KTP, and this project follows in the footsteps of a previous, very successful collaboration with LSBU.” “I think we could take on another 5 KTPs because we want to do so many things,” praises Peter.
100 different languages, 40 different countries, one new website… A second KTP project at interactive language learning company, EuroTalk, has meant expanding their web sales operations to over 40 countries, giving people all over the world the chance to learn a new language. EuroTalk were proud of being leaders in their field when CD-ROM technology was the newest thing available, but today there are countless alternatives competing for business. In this tough market, EuroTalk has a distinct advantage: a single product that can be used in lots of different languages. “A localiser engine was needed in order for us to adapt to the needs of different cultures and language
structures. Customers can now make their choice of language on the first page of the site and are then led down a nice easy path to the checkout…we are now leading in this type of technology,” says James Murray, KTP Associate. The KTP project entailed designing, developing, upgrading and implementing a multilingual architecture template for the new website. It also meant identifying new objectives to deliver improved commercialisation of the website, including refocusing the marketing messages, search engine optimisation, expanding global reach, consumer tracking analysis and addressing piracy issues. International translation and localisation of the commercial
websites has been achieved in 16 languages and cultures and the central website, after an extensive re-model, saw 100% increase in website traffic. The company have also managed to secure new sales channels such as Amazon and have promoted their UTalk products to devices such as the iPhone and iPod touch. Mikko Arevuo, LSBU academic on this project says,”The project combined working on a new technology platform to deliver enhanced customer value. I was also able to observe the dynamics of innovation and related processes across the firm that I was able to use in my research into how organisations develop value adding processes and resources.”
Accounting and Finance Management • Programming Language • Software Engineering and Development • Networking, Organisation and Management • Database Systems and Security
Giving countries all over the world a new voice
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Combined heat and power systems • Renewable Energy Systems • Energy Efficiency and Sustainability • Building Design and Operation • Investment Appraisal for Sustainable Technologies
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Energy and Environment London South Bank University has extensive experience and expertise in the field of energy use in the built environment. In particular, renewable technologies, energy efficiency and sustainability in buildings, investment appraisal for sustainable technologies and building design and operation.
LSBU is one of the UK’s leading teaching and research centres on low and zero carbon technologies, recently celebrating 60 years as the National College in this sector.
in Buildings (CEREB). The Centre is a resource for training, research and demonstration of efficient and renewable energy in buildings, which through its activities creates links with many businesses.
LSBU has a dedicated Centre for Efficient and Renewable Energy
Helping you help the environment Self Energy are focused on allowing the owners and operators of publicly and privately owned buildings to reduce energy costs, reduce carbon emissions and increase security of energy supply. Modern buildings are extremely complex systems and many diverse factors influence the variation in heating, cooling and electrical power requirements. It is the complex interplay between these loads that determines the suitability of decentralised power generation systems. Normally, a feasibility study would attempt to model the variation in loads and system performance over a typical year – a complex and time consuming exercise. A KTP project with London South Bank
University will seek to develop metrics that may be used at an early stage to decide if a project is technically feasible and financially viable. “My project is to reduce the investment risk for the company, through the development of decision support tools and to further improve cost savings and forecasts for Self Energy’s clients,” reports Daniel Matson, KTP Associate. It is envisaged that the project will provide Self Energy with a bespoke interactive piece of software that will enable project leaders to quickly determine the potential of future projects. Through streamlining the consultancy process, overheads can be reduced leading to an increased work stream and greater revenue. In addition to this, an accurate, proven model will increase
confidence and ensure further Energy Performance Contracts are struck between the international Self Energy Group and its customers. Partnering with LSBU Academics Professor Tony Day and Dr Alan Dunn means getting the necessary expertise plugged into this project. “Between Alan and myself we have years of experience of how energy profiles apply in the UK, how energy characteristics in buildings vary over time, and knowledge of the design and operation of absorption refrigeration systems used in tri-generation applications,” reports Tony. Working in partnership with LSBU’s experts will help to address all the required areas for the improvement of the business.
Easy to use, no-fuss energy monitoring software. TEAM (Energy Auditing Agency) are specialist suppliers of monitoring and targeting software. With over 25 years experience and a successful first KTP under their belts the company thought it was time to take on a new challenge with the help of London South Bank University and the KTP programme. KTP Associate Matthew Kidner has been tasked with delivering more effective utilisation of the current energy management software by developing improved customer usability. “Although TEAM have developed a successful suite of energy management monitoring and targeting software, used by customers to measure and audit energy use in buildings, it has been found that the operators, such as building managers and
production managers, are not using all the functionalities available and are therefore failing to make use of the full potential of the tool,” says Matthew. It is key to the future success of the business that the products and services TEAM offer can ultimately deliver sustainable energy savings. There is a strategic need to make systems more user-friendly and provide understandable energy saving recommendations so that customers act on the information provided. Making the system more user-friendly with an easier to use customer interface will make it possible to promote the system more extensively inside and outside the UK. “This project will result in a 50% increase in software sales and new sales in export markets,” predicts Timothy Holman, Energy Services Manager at TEAM.
Time to save energy In order to meet its ambitious growth targets Building Sustainability developed a new monitoring and management software tool, the Workplace Footprint Tracker. The management and measurement of energy use in the workplace in recent years has unsurprisingly become a top priority. Behavioural change of building occupants towards their own energy use is paramount if deep cuts in CO2 emissions are to be achieved. “The problem our customers were experiencing is that they had limited visibility of how they were consuming energy and therefore did not understand where to invest in energy reduction initiatives,” comments Christine Taylor, Head of Research at Building Sustainability. The challenge in significantly reducing energy consumption in buildings through behavioural change is massive reports KTP Associate Estelle Jackson. “We need to engage employees through visual feedback on digital signage, thus encouraging personal control and accountability.” This unique system provides individual workers with real-time information on how their work styles and behaviour impacts the building performance. LSBU academics Professors Tony Day and Paul Brown, have been instrumental in this project.
“This project will result in a 50% increase in UK software sales and new sales in export markets”
Renewable Energy in Buildings • Low and Zero Carbon Technologies • Carbon Footprinting • Monitoring and Feasibility Studies • Energy Monitoring and Targeting • Transport Studies
Effective Energy
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Manufacturing Engineering • New Materials, Composites and Applications • Control Engineering • Non-Destructive Testing • Operations Management • Robotics and Artificial Intelligence
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Manufacturing, Engineering, Electronics and Materials Manufacturing and engineering management encompasses a broad range of advanced methodologies, techniques, strategies and tools that can be applied to a variety of areas
in manufacturing and engineering. London South Bank University continues to be at the forefront of developments in this sector.
KTP projects are active in product and process design, manufacturing and operations, engineering design, environmental acoustics and mechanics to name but a few.
Raising energy standards in refrigeration – that’s cool! When a manufacturer of large refrigeration cabinets decided to improve their product range, compete with fierce competition and meet new energy standards they realised they needed help. Refrigeration experts, Judith Evans and Alan Foster, jumped on board this KTP project in order to transfer technology on refrigeration cabinet design and development and allow the company to become technically independent.
sales and a far stronger customer base. “At the moment a lot of UK supermarkets are still buying their refrigerators abroad, as it is cheaper, but the carbon footprint implications of bringing the cabinets back into the country are huge. Meeting the design and price specifications of our customers will encourage them to ‘buy British’ and hopefully further increase our customer base,” reports Matt Longhurst, Research and Development Manager at Bond.
Bond Display Cabinets now have the in-house capabilities to design, test and manufacture refrigerator cabinets, not only meeting industry standards but also conforming to the necessary low energy requirements. This has led to significant new
KTP Associate Samir Barve has introduced new CFD (Computational Fluid Dynamics) software. “CFD allows you to create a prototype design cabinet in a virtual test room and get the test results back in just a few hours,” explains Samir.
“We now have the theory and qualifications to match our experience”
The new software has reduced development time from six months to two months, saving time and money. In addition, an in-house test facility was developed that allows Bond to test its own designs without having to use external agencies. “Our company always lacked that academic backup. We now have the theory and qualifications to match our experience,” praises Matt.
The new eTRV gives homeowners realistic potential for 25% energy savings. A KTP with London South Bank University will help homeowners save money and energy with the new eTRV (Electronic Thermostatic Radiator Valve) energy saving device being developed at Chalmor. “The problem with a normal TRV”, says KTP Associate Shyel Stark, “is that it takes a long time for it to react, causing peaks and troughs of over-heat and under-heat, wasting huge amounts of energy.” The new eTRV, with its programmable handset means you can programme your radiators so that you can have the heating on
in only one room. By not heating the whole house unnecessarily the system makes less demand on the boiler, therefore saving energy. “We are entering a brand new market in the domestic heating field that has so far been untapped by our company. This product will mean we can become a big player in the heating market. We expect our business to double,” comments Barrie Morris, Commercial Director at Chalmor. Currently Shyel is focusing on testing the product using empty housing and an environmental chamber which will allow him to compare performance at various temperatures controlled using traditional TRVs and the new eTRV, proving the energy savings that
are available using this technology. “We are hoping to dramatically change user behavior; it’s a real hot topic in the great energy debate at the moment. Our vision for the future is that it is adopted in every household nationwide.” Helping Shyel and Barrie with this project has been LSBU academics, Professor John Missenden, Dr Gordon Lowry and Anna Zacharewicz. “John and Gordon have been a great help with their knowledge on thermodynamics, praises Barrie. “Anna has been instrumental in helping Shyel develop Marketing skills, which will prove invaluable when we begin the real push on getting this product to market.”
Geotechnical Engineering • Environmental Safety, Systems and Testing • Environmental Acoustics • Computer Networks Engineering • Thermal Systems, Refrigeration and Cooling
Give your heating some time off
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Construction Management and Economics • Urban Design and Development Strategies • Commercial and Industrial Architecture • Environmental and Sustainable Futures
Building Services Engineering and Construction
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London South Bank University has always been at the forefront of the Building Services Engineering and Construction industry and has maintained a highly regarded reputation in this field. The faculty can provide the academic expertise,
resources and future specialists for the multifaceted needs of the property and construction sectors. The academics have a unique relationship with the industry and are well aware of the problems facing the property, building services and construction
sectors at present. Areas such as climate change, energy supply and conservation, environmental sustainability and quality need the attention of properly trained professionals and will thus drive growth within the business sector.
Be Lean, Be Clean and Be Green “The building industry has become a key part of the planning process in considering what the energy consumption of a building is going to be in order to get permission to build,” explains David Long, Chairman of Long and Partners. New Building Regulations under the London Spatial Development Plan have made it mandatory to consider renewable energy and low cost carbon technologies in all new developments and major refurbishments. In London, planning permission will not be granted unless such provision is clearly identified and quantified. In order to achieve this, L&P, with the help of a KTP programme at LSBU, have developed a financial and engineering software tool, Green Wizard, which automatically calculates possible costs of achieving the required carbon performance of buildings.
There is a wide range of technology permutations that can meet the carbon reduction targets, but with highly variable costs. To find the optimum solution for a particular building will be a one-off design that works exclusively for that site. However, such solutions require intensive and expensive design work. Simplifying this design process will generate considerable competitive advantage. “Green Wizard has raised our standing. No-one else has a tool that is as client friendly whilst also using secure and robust information. We have a clear differential from the competition,” says David. KTP associate, Giovanni Privetera says “The Green Wizard has allowed us to show our clients at the very initial stage of a project how different low and zero carbon technologies impact on the carbon performance of a range of buildings. Results are calculated with an
accuracy within 10% of what the end calculations will be.” LSBU Academics Professor Tony Day and Dr Gurjeet Dhesi, provided expertise in energy reduction technologies and the ability to evaluate them comparatively on technical, economic and financial bases. “At LSBU we have years of experience designing building services and engineering systems and developing software tools for specialist analysis. This project has helped the industry estimate the value of renewable energy technologies,” explains Tony. The existing building services engineering organisations provide a relatively labour intensive design service, with 2-3 days spent on working on a project, which is time lost if you fail to win the bid. Green Wizard can do this same work in just one hour!
A novel ice particle system replaces damaging chemical alternatives Repairing and conserving historic buildings has become a very important and highly skilled area of work requiring a thorough understanding of both traditional construction and new technology. PAYE Stonework and Restoration have an impressive history of cleaning many of our country’s national monuments, in recent years however it has become apparent that with constraints on both time and resources and pressure from environmentalists, the old systems of using abrasives or chemicals to clean buildings, which are both damaging to the building and the environment, need to be revolutionised. A KTP project with London South Bank University has done exactly that. In developing PAYE’s initial ideas, KTP Associate Alex Paurine has developed, tested and implemented a novel, resource efficient, cleaning system using a natural substance, ice. This technology will provide
a more efficient and sustainable cleaning service that will settle concerns over the environmental credentials of the current chemical technologies that are being used. These are not only energy and water intensive but allow residual chemicals to pollute the surrounding area and in many cases aggressively damage the building’s surface. “We are really looking forward to using more sustainable, environmentally friendly technology to conserve our nation’s heritage,” says Adrian Paye, Managing Director at PAYE. The first stage Alex needed to work on was creating an ice crusher that crushed the ice to the right size for cleaning. He then constructed an air motor that would run the crusher and then designed and manufactured the jet pump which sucks the ice particles into the hose
and the cleaning gun that is actually held by the cleaning operator. “The new machine uses much greener technology as it actually runs on air. The machine will be running outside so it doesn’t make sense for it to run on electricity. The new system has also been designed so it only needs one person to operate it, a real money saver for PAYE,” comments Alex. The construction of this machine has taken place in the fully equipped LSBU technical workshops and has been supervised by LSBU’s engineering experts, Professor Graeme Maidment and Dr Alan Dunn. “The PAYE project has provided a fantastic cross disciplinary collaboration. It is great to work with such a forward thinking, innovative company who are pushing the boundaries. Working outside our normal field has enabled us to learn so much.” praises Graeme.
Post Occupancy Evaluation • Indoor Air Quality and Energy use in Buildings • Building and Property Services • Thermal Systems, Refrigeration and Cooling • Architectural Technologies
The new ice jet that cleans our most treasured buildings
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Current KTP Projects Ashbury Educational Services
Business: Specialist deliverers of bespoke IT training solutions to a broad range of public and private sector clients. Project: To develop Ashbury’s Food Technical Services business providing training, technical support services and labelling advice to food suppliers and manufacturers to meet retailers’ requirements.
The Altitude Centre
Business: Altitude training group that design, install, commission and service specialist hypoxic air technology. Project: To develop and commercialise specialist training protocols for performance enhancement through simulated Altitude Training.
ASP Packaging
Business: Producer of packaging films, primarily for the food industry. Project: To research and develop new packaging technologies and integrated planning production systems.
Bond Display Cabinets
Business: Manufacture and sale of refrigerated display cabinets currently imported to the UK supermarket and convenience store sectors. Project: To install new knowledge of safety, operation, optimisation and design of integral display cabinets operating on Hydrocarbons (HCs).
British Blind and Shutter Association (BBSA) Business: UK’s largest trade association for companies involved in the specification, manufacturing, supply and installation of internal and external blinds and shutters. Project: To develop and implement a software solution for optimising solar shading systems for buildings.
BSRIA
Business: Consultancy and research services in construction and building. Project: To investigate the science and application of Laser Doppler Anemometry to the building engineering sector of the construction industry, in particular, air velocity measurements.
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Building Sustainability
Business: Technology implementation and Consultancy Company. Project: To develop a customisable software tool, designed to reduce energy consumption in office workplaces through behavioural change.
CAN (Bright Red Dot Foundation)
Business: Supporter of charities and social enterprises to scale up their businesses and maximise their social impact. Project: To develop models to evaluate the social impact for Social Enterprise.
Capita Symonds
Business: Engineering and architecture consultancy. Project: To develop systems and models to achieve optimum performance of Urban Roof-top Wind Turbine (“urbines”) minimising noise and vibration.
Carbon Smart
Business: Office recycling company. Project: To develop a unique carbon saving-offsetting service for SME offices.
Chalmor
Business: Specialist suppliers of energy saving heating and lighting controls for new and existing installations. Project: To develop, test and commercialise a new Programmable Energy Saving Electronic Thermostatic Radiator Valve Controller and prove its performance and energy savings.
Daycare Trust
Business: National Childcare Charity. Projects: 1) To create and embed a new quantitative skill set inhouse which will enable collection, modelling, analysis and evaluation of datasets to implement ongoing new business practices. 2) To create and embed a new project and knowledge management skill set in-house which will support new business activities.
TEAM (Energy Auditing Agency)
Business: Suppliers of energy monitoring and targeting software. Project: To deliver more effective utilisation of energy management software and services by developing improved customer usability and implementation processes.
Earthscan
Business: Independent publishing company specialising in environmental, sustainability and development issues. Project: To develop a state of the art online publishing service to increase the customer base and to establish an online cross-disciplinary community of experts.
EuroTalk
Business: Developer of language learning products. Project: To develop a communication device for specific situations where there is no common language.
Faber Music
Business: Leading independent publishers of classical, contemporary, educational and media music. Project: To develop and implement the E-Partners scheme to enable 3rd party website vendors to sell sheet music downloads legally.
I-Beads
Business: Retailer of beads and jewellery accessories to UK and Europe via the company’s e-commerce website. Project: To develop and implement a new e-commerce platform, using advanced web 2.0 technology, to improve business performance.
Institute of Optimum Nutrition (ION)
Business: Educational Charity providing advanced education on nutrition. Project: To develop and launch new commercial nutritional advisory services, which create a professional network, expanding revenue generating capabilities in the UK and Europe.
Institute of Refrigeration (IOR)
PAYE Stonework and Restoration
Jellyfish Pictures
Royal National Institute of Blind People (RNIB)
Business: Provider of infrastructure in telecommunications and transportation. Projects: 1) To develop of measurement and prediction system to deliver new world-class speech intelligibility systems in underground environments. 2) To develop, test and implement design rules to optimise the use of advanced digital CCTV cameras in mass transit systems.
Royal National Institute for Deaf People (RNID)
Thames Computer Services
Business: Independent organisation for refrigeration and air conditioning professionals. Project: To develop new products and services for members to achieve reduction of refrigerant leakage.
Business: Specialists in computer animation and visual effects for the film and television industries. Project: To develop an integrated project management environment facilitating the scheduling, production, resource allocation and financial planning for the production of visual effects, animation and motion graphics assets.
Key20 Media
Business: Media and communications business. Project: To create an in-house film production capability replacing the company’s reliance on third party suppliers, improving quality and creativity.
Metafour
Business: Provider of software services for the courier and travel industries. Project: To develop a leading edge technical semi-automated help desk system that offers 24 hour client services worldwide.
Morgan Lovell
Business: Provider of turnkey office interior design, fit out and refurbishment services for private and public sector organisations. Project: To design, develop and implement a comprehensive commercially viable carbon reduction service for offices, with a focus on technical feasibility and cost/benefit analysis.
NBS Cryo
Business: Operations centre for freezer development and manufacture. Project: To develop a commercial ultra low temperature freezer unit and build up in-house refrigeration design capability.
NHS West Sussex
Business: Delivery of health care and health improvements to its local community. Project: To provide the technical capability to locate, manage, secure and disseminate information for use across the organisation.
Business: Specialist repairer of historic buildings. Project: To develop a novel ice particle system for cleaning historic buildings, replacing damaging chemical alternatives.
Business: International leader in advocacy and service provision for blind and partially sighted people. Project: To develop a business case including Social Return On Investment (SROI) calculations to persuade private and public sectors to invest in social firms or create social firms themselves.
Business: Registered charity supporting 9 million deaf and hard of hearing people. Project: To develop a system to provide metrics and KPIs to measure outcomes and impacts and deliver improvements in social care services provided to sensory-impaired people.
Self Energy
Business: Negotiates long-term Energy Performance Contracts with building owners to install, operate and maintain decentralised energy systems. Project: To reduce the investment risk for an Energy Performance Contracting company by developing decision support tools and improving internal cost forecasting.
Soundcraft
Business: Manufacturer, distributor and installer of architectural doors and bespoke joinery for the construction industry. Project: To manage the transition from traditional bespoke workshop joinery to product-specific manufacture including development, planning and new IT systems.
Sound Research Laboratories
Business: Acoustics consultancy providing technical solutions for buildings. Project: To design and develop culturally acceptable products and techniques for the mitigation of noise exposure for classical musicians.
Tangram Architects
Business: Architectural practice. Project: To research, define and implement strategies to deliver a greater business direction, vision and profitability for the company.
Telent Technology Services
Business: IT services company. Project: To develop and implement a browser-based financial administration system to consolidate market position and grow sales and profits.
Trinity College London
Business: Leading international examinations board in the performing arts. Project: To develop a coherent, profitable and scalable model for the roll out of professional development for music teachers in Trinity’s markets worldwide.
Veetee Foods
Business: Manufacturer of ready-toeat microwavable rice products. Projects: 1) To optimise thermal preservation processes and aseptic packaging of cooked rice and other carbohydrate-rich products and to develop new food products. 2) To evaluate current processes and waste by-products to produce environmental improvements, increased efficiency, cost and energy saving.
Wire Belt
Business: Manufacture, sale and supply of specialist conveyors used in food production. Project: To create a step change in product performance and lower costs of manufacturing, through improving the wire belting product.
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Creative Media and Design
Building Services, Engineering and Construction
Business,
Construction Management and Economics • Urban Design and IT and Arts and Creative Media• Graphics Development Strategies • Commercial and Industrial Communications and Design• Imaging and Graphics Architecture • Environmental and Sustainable Futures • Business and Operations Development • 3d Modelling• Post Occupancy Evaluation • Indoor Air Quality • Energy Systems • Competitive Animation• Product Design• Computer Use In Buildings • Building and Property Services • Strategies • Data Analysis and and Video Games• Digital Photography• Thermal Systems, Refrigeration and Cooling • Statistics • Marketing Media Writing• Performance Architectural Technologies • Cost Planning Strategies and Communication Management• Digital Media• Film and and Whole Life Costing • Building and • Event Planning and Tourism Television• Media and Cultural Fire Legislation Management • Accounting and Studies• Arts Management• Sonic Finance Management • Media • Digital Media Arts• Programming Language • Creative Writing Software Engineering and Development • Networking, Energy and Organisation and Management • Database Systems and Security Environment Manufacturing, • Web Technologies and Combined Heat and Power Systems Engineering, Internet Systems • • Renewable Energy Systems • Energy E-commerce • Knowledge Efficiency and Sustainability • Building Electronics and Management • Charity Design and Operation • Investment Materials Management and Appraisal For Sustainable Technologies • Manufacturing Engineering • New Finance Renewable Energy In Buildings • Low and Materials, Composites and Zero Carbon Technologies • Carbon Applications • Control Engineering • Footprinting • Feasibility Studies • Non-destructive Testing • Operations Energy Monitoring and Targeting • Management • Geotechnical Engineering Social Energy Supply and Conservation • • Environmental Safety, Systems and Transport Studies Enterprise and Testing • Environmental Acoustics
Computer Networks Engineering • Charities Thermal Systems, Refrigeration and Charity Management • Charity Cooling • Microprocessors • Electrical Marketing and Fundraising • and Electronic Engineering • Enterprise Computing • Charity Product Design and Manufacture • Accounting and Finance • Public and Hazardous Environment Testing and Voluntary Administration • Social Health, Social Safety • Quality Control • Heat and Policy Research • Non Profit Care and Wellbeing Transfer and Fluid Mechanics • Philanthropy • Non Profit Nursing • Occupational Therapy and Robotics and Artificial Management • Social Assistive Technology • Health Research Intelligence • Transport • Service Planning Methods, Processes and Assessment • Structural Engineering Sports, Physical Activity and Wellbeing Food Research • Health Literacy and Inequalities Manufacture • Clinical Risk Assessment • Patient Care and Interaction • Health Care Ethics • and Technology Health Care Informatics • Workforce New Product Development Development and Planning • Vocational • Recipe Re-formulation • Applied Education and Training • Social Food Legislation and Sciences Policies and Equal Opportunity • Labelling • Sensory Biotechnology • Environmental Mental Health • Children’s Evaluation • Process Science • Forensic Science • Sports Health • Midwifery Optimisation • Food Safety and Science and Human Performance • Hygiene • Energy and Carbon Explosions and Fire • Biology and Reduction • Refrigeration • Human Bioscience • Chemical and Process Nutrition • Manufacturing Engineering • Petroleum Sciences Simulation and Quality Engineering • Microbiology • Educational Development and Control • Management and Human Biology • Waste and Policy • Legal Methods and Case • Process Control Systems • Water Engineering Management • Psychology • Shelf Life Evaluation • International Politics • Social Policy Packaging • High • Criminology • Investigative Pressure Processing Forensic Psychology • Crime and • Extrusion Litigation • Human Rights • Technology Clinical Psychology • Child Psychology • Sociology • Social Science
Expertise at London South Bank University