Nanaimo Seniors Resource Directory Spring 2012

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FREE

Information & Resource Directory for Seniors in Nanaimo

SENIORS RESOURCE

i

DIRECTORY SPRING 2012

A Special Supplement to the Nanaimo News Bulletin


we understand your investment needs and offer many low-risk investments options. Contact us for a confidential fi review in our offifice located in the Red Gap Centre, Nanoose Bay or in the comfort of your own home. Bill Lineham Senior Investment Advisor DWM Securities Inc. #1-2451 Collins Cres. Nanoose Bay, BC V9P 9J9

Carol Dolighan Client Service Manager Tel: 250-821-1990 blineham@dundeewealth.com

dundeewealth.com

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A Special Supplement to the Nanaimo News Bulletin


TABLE OF CONTENTS 4

Seniors Housing & Assisted Living

9

Seniors Services & Organizations

15

Government Information

20

Seniors Safety & Security

23

Health & Financial Services

26

Leisure & Recreation

29

Seniors Transportation

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FREE

Seniors Information & Resources

on Informatirce & Resou for Directoryrs Senio o im in Nana

URCE SENIORS RESO

i

DIRECTORY SPRING 2012

tin imo News Bulle lement to the Nana A Special Supp

T Seniors Resource DirecThe tory is a special supplement to to tthe Nanaimo News Bulletin. TThe Bulletin is distributed tto more than 32,000 homes throughout the region every Tuesday, Thursday and Saturday.

777 Poplar St., Nanaimo, BC V9S 2H7 Ph. 250.753.3707 / Fax: 250.753.0788 www.nanaimobulletin.com

A Special Supplement to the Nanaimo News Bulletin

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SENIORS INFORMATION & RESOURCES

W

hen seeking out senior-specific fi information and resources on matters such as health, special interest groups or local fi fitness opportunities, it can be hard to know where to begin.

The supplement you hold in your hands is a good place to start but there are a few spots in Nanaimo worth considering as places to save a lot of time while finding out more about opportunities and services available locally. Seniors centres in Nanoose Bay and Nanaimo are a logical place to begin, with friendly people always on hand to offer any assistance or advice they can and many tempting opportunities for education and recreation available right there. Some numbers to jot down as contacts of interest might include the Paradise Island Seniors Society at 250-7549566 and the Harbour City Seniors at 250-755-7501 – both are indispensable resources for anyone looking to stay active in an atmosphere that promotes camaraderie and new friendships. Naturally an assortment of health issues can arise in age and the provincial government’s Health and Seniors Information Line is available during regular business hours to help at www.gobv.bc.ca/health or by calling 1-800-4654911. Just a taste of places to get informed. Happy hunting!

2 9 8 1 e c in S o m i Serving Nana

FR EE

Pr es crip tion D elivery!

DRUGS • • • •

Prescription Services Home Health Care Products & Services Specialty Compounding Medication Blister Packaging Available

• Cr. Albert/Dunsmuir • 346 Campbell St. • 1125 Dufferin Cr. • 2220 Bowen Rd. • 6010 Brickyard Rd. • Lantzville Rd.

753-6401 4

753-5342

716-0063

758-7711

751-2576

A Special Supplement to the Nanaimo News Bulletin

390-4423


SENIORS INFORMATION & RESOURCES AGING WELL IN BC Access the report from the Seniors Advisory Council online at www.hls.gov.bc.ca/seniors ALZHEIMER SOCIETY OF BC Exists to alleviate the personal and social consequences of Alzheimer’s Disease and related dementias. www.alzheimerbc.org.............................................. 800-462-2833 BC CENTRE FOR ELDER ADVOCACY & SUPPORT Individuals, seniors, community agencies, government and policy makers, working together to eliminate the abuse of seniors. www.bcceas.ca 411 Dunsmuir Street, Vancouver......................... 866-437-1940 BC HIGHWAY CONDITIONS Check highway driving conditions online or by using their automated phone service. www.drivebc.ca ...................................................800-550-4997 BC PENSIONERS ORGANIZATION Promotes the best interest of elder citizens in BC, in all matters pertaining to their welfare ....................................... 604-530-2601 BC SENIORS Oline resources and links to programs and services for seniors. www.gov.bc.ca/seniors ........................................... 800-465-4911

CARP Canada’ Association for the 50 plus. A new Vision of Aging in Canada. www.carp.ca 1340-27 Queen Street East, Toronto .................. 800-363-9736 CITY OF NANAIMO Hours of Operation are between 8:00am - 4:00pm, Monday to Friday. www.nanaimo.ca 455 Wallace St., Nanaimo ....................................... 250-754-4251 CRIME STOPPERS Pays up to $2000 for information that leads to an arrest for drug offences and stolen property recovery. www.nanaimocrimestoppers.com ..................... 800-222-8477 DIAL-A-DIETITIAN Food & Nutrition information from professional dietitians. Call between 9:00am - 5:00pm, Monday to Friday. www.dialadietitian.org ........................................... 800-667-3438 DISTRICT OF LANTZVILLE Hours of Operation are between 8:00am - 4:00pm, Monday to Friday. www.lantzville.ca 7192 Lantzville Rd., Lantzville .............................. 250-390-4006

Volunteer Shopping Service If yoou have a condition that prevents you from being able to com me to one of our stores to shop, you may be a candidate for our Sendial service We have organized a special group of volunteers who will phone and take your order and then Thrifty Foods will deliver your grocceries the very next day. To rregister: Please visit the Customer Service Desk at the front of the store Or call: The Customer Service Line 1.800.667.8280 Port Place 650 South Terminal Avenue 250.729.2937

Longwood Station 5801 Turner Road 250.729.4950

Pharmacy: This location only 250.729.7240

Brooks Landing 2000 Island Highway 250.729.2933

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SENIORS INFORMATION & RESOURCES HEALTH & SENIORS INFORMATION LINE Seniors are able to ask questions on health programs & services as well as a broad range of other gov’t services for seniors. Monday to Friday, 8:30am to 4:30pm. www.hls.gov.bc.ca/seniors .................................... 800-465-4911

MEDICAL SERVICES PLAN Automated 24/7 phone service providing information about your MSP account, and general information about MSP benefits and services. www.gov.bc.ca/health ............................................. 800-663-7100

HEALTHLINK BC Speak with a nurse about your symptoms, consult with a pharmacist about your medication questions 24/7. www.healthlinkbc.ca ...........Dial 811 (Hearing Impaired 711)

MINISTRY OF HEALTH SERVICES Visit online at www.bcassessment.bc.ca 1515 Blanshard Street, Victoria............................ 800-663-7867

ICBC SENIORS INSURANCE Discounts available for ICBC basic insurance for registered owners and operators aged 65+ (pleasure use only). Visit an AutoPlan broker for details. www.icbc.com ............................................................. 800-663-3051 MEALS ON WHEELS Assists people by providing hot nutritious meals at a reasonable cost. www.members.shaw.ca/mownanaimo ........................................................................................... 250-753-1300 MEDIC ALERT FOUNDATION Provider of emergency medical information services linked to customized medical bracelets, necklets and watches. www.medicalert.ca ................................................... 800-668-1507

NANAIMO ASSOCIATION FOR COMMUNITY LIVING Helping adults with developmental disabilities. www.nanaimoacl.com 83 Victoria Cres., Nanaimo ..................................... 250-714-0047 NANAIMO REGIONAL DISTRICT Information on services such as public transit, water and sewer, planning, garbage and recycling as well as parks and recreation. www.rdn.bc.ca 6300 Hammond Bay Rd., Nanaimo..................... 250-390-4111 NANAIMO REGIONAL GENERAL HOSPITAL Visit online at www.viha.ca 1200 Dufferin ff Crescent., Nanaimo...................... 250-741-2141 GREATER NANAIMO CHAMBER OF COMMERCE Organization to promote business interests in Nanaimo. www.nanaimochamber.bc.ca 2133 Bowen Rd, Nanaimo ...................................... 250-756-1191

PRESCRIPTION COMPOUNDING PHARMACY Nanaimo’s only fully equipped, modern, sterile & non-sterile Compounding Pharmacy

24-HOUR EMERGENCY SERVICE

(250)248-7454 6

A PHA ARMACY WITH A DIFFERENCE SPECIALIZING IN: • Sp Spec ecia ia alt lty y Co Comp mpound ndin din ng • Ho Home me e Health h Ca Care re • Bl Blis iste is er Pa Pack c aging ck • Me Med dication Management • Vaccination Program Medication Doesn’t Have to be One-Size-Fits-All

Email: rxrampharmacy@shaw.ca

Free Fre Fr reee Prres Pre Pr escriptio es tion on Deliv ive vveeryy Mon. - Fri. 9:00 - 5:00

#103 - 1629 Townsite Rd., Nanaimo (250)714-0703 A Special Supplement to the Nanaimo News Bulletin


SENIORS INFORMATION & RESOURCES DOWNTOWN BUSINESS IMPROVEMENT ASSOCIATION Non-Profit enabling property owners and businesses in Downtown Nanaimo. www.nanaimodowntown.com A-10 Victoria Cres., Nanaimo................................. 250-754-8141

NANAIMO FAMILY LIFE ASSOCIATION Nanaimo Family Life is dedicated to the children, youth, and flabc.org/ families of our community. www.nfl 1070 Townsite Road, Nanaimo ............................. 250-754-3331

NANAIMO CITIZEN ADVOCACY Non-profit society dedicated to advocating for individuals who seek assistance, by providing education, information, referral, support and assisting them in exercising rights that maximize independence with dignity. 110-55 Victoria Rd., Nanaimo ............................... 250-753-2321

NANAIMO COMMUNITY ARCHIVES The NCA is the official repository of the archival records of the City of Nanaimo, Nanaimo District Museum and the Nanaimo Historical Society. 150 Commercial Street, Nanaimo ....................... 250-753-4462

NANAIMO COMMUNITY HOSPICE SOCIETY Providing compassionate care & support to the dying, their caregivers, & bereaved in our community. www. nanaimohospice.com 1729 Boundary Ave, Nanaimo ............................. ...............................................................250-758-8857 See our ad on page 17 NANAIMO COMMUNITY KITCHENS Participants build skills, knowledge, friendships, and selfesteem while preparing low-cost healthy meals.www. nanaimocommunitykitchens.org 271 Pine St., Nanaimo .............................................. 250-753-7470 NANAIMO AND DISTRICT HOME SUPPORT 528 Wentworth St., Nanaimo ................................ 250-754-3351

PHARMACARE Provides financial assistance to BC residents for eligible prescription drugs and designated medical supplies. www.gov.bc.ca/health............................................. 800-663-7100 PUBLIC GUARDIAN & TRUSTEE OF BC Adult’s right to self-determination, support & protection for those vulnerable to abuse or incapable of making their own decisions. www.trustee.bc.ca RCMP COMMUNITY POLICING (C.O.P.S.) Staffed by community volunteers 9:00am to 4:30pm. Nanaimo RCMP, 303 Prideaux Street ............................................................................................ 250-754-2345 Oliver Woods, 6000 Oliver Rd., ............................. 250-760-1149 Downtown, 18 Victoria Crescent, ........................ 250-753-3777 Cedar, 1D-A-1830 Cedar Road, ............................. 250-722-3486

Are NEW ANSWERS ANSWERS Are you you SEEKING SEEKING NEW for for Medical Medical Conditions? Conditions?

CLINE MEDICAL CENTRE

We can help with: Heart Disease Chronic Pain Fibromyalgia Diabetes Headaches Allergies

INTEGRATIVE MEDICINE

Sports Injuries Health Restoration Heavy Metal Toxicity Asthma Chronic Fatigue Digestive Concerns

At Cline Medical Centre we provide an integrative approach to health and healing. Improving the quality of your life!

Call us at:

250-753-3030 or Toll Free: 877-333-3030 www.clinemedical.com A Special Supplement to the Nanaimo News Bulletin

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SENIORS INFORMATION & RESOURCES ROYAL CANADIAN MOUNTED POLICE 303 Prideaux Street Non-Emergency ........................................................... 250-754-2345 SAFER (SHELTER AID FOR ELDERLY RENTERS) Provides monthly cash payments to subsidize rents for eligible BC residents aged 60 years plus. www.bchousing.org/programs/safer................ 800-257-7756 SENIORS ADVISORY COUNCIL To advise Minister of Health and Minister responsible. 1515 Blanshard Street, Victoria............................ 800-663-7867 SENIORS CANADA ONLINE Provides a fast way for seniors, their families, caregivers & organizations that support seniors to access trusted information on a range of topics .................www.seniors.gc.ca SENIORS 101 Online Vancouver Island seniors guide ....www.seniors101.ca TELEPHONE VISITING SOCIETY Provides regular phone calls or visits to isolated seniors and helps them cope with the challenges of living alone. #208D - 2520 Bowen Rd. Nanaimo BC V9T 3L3 telvisit@shaw.ca.......................................................... 250-756-9455

MOUTH-WATERING COMPLETE ONE-PIECE COD MEAL... ONLY $7.97 CO COME OME ME TO TO PIER PIER 97 97

Transportation & Services for Seniors & Persons with Mobility Challenges

Enjjoy En joy Su Supe per Fi Fish sh & C Chi hips ps w wit ith h Ala Al ask kan Co Cod d or H Hal alib ibut ut alsso Nob al obas ashi hi Coc ocon onut ut Sh Shrim hrimp p

250-756-2669 Contact Keith & Trish McDonald

OPEN AT OPEN AT 11 11:3 11:30 :30 0 #97-3200 Island Highway (Front of Country Club Centre)

Hot Soup $1.97

NEW

ONIION NGS RIN

EAT IN - TAKE KE OUT

250.758.8028

Buri and Burial Crem mation Centre MEMORIAL SOCIETY OF B.C. “INFLATION PROOF” PRE-ARRANGEMENT PLAN MARKERS & MONUMENTS • COMPLETE SERVICE & RECEPTION FACILITIES

DUNCAN/LADYSMITH/CHEMAINUS

250-245-5553

112 French Street, P.O. Box 2086 Ladysmith BC V9G 1B4

NANAIMO

250-751-2254 595 Townsite Road, Nanaimo BC V9S 1K9

T

Nanaimo, Ladysmith and Chemainus’ only Independent Funeral Home 8

A Special Supplement to the Nanaimo News Bulletin

(2809)


SENIORS HOUSING & ASSISTED LIVING BERWICK ON THE LAKE RETIREMENT RESIDENCE Independent living suites, licensed residential care and community respite services. 3201 Ross Road, Nanaimo. www.berwickretirement.com ............................ 250-729-7995 See our ad on page 14. DAVE HITCHCOCK, COAST REALTY GROUP Full service REALTOR. 4200 Island Highway North, Nanaimo www. HarbourCityLiving.ca................................ 250-758-7653 See our ad on page 3. GABRIOLA SENIOR CITIZENS ASSN 685 North Rd, Gabriola ........................................................................................... 250-247-9638 GENERAL GEORGE R. PEARKES HOUSING SOCIETY 100-15 Buttertubs Drive, Nanaimo ........................................................................................... 250-753-5031

KEEPING HOUSE CARE FACILITY We provide seniors a superior level of personal care in a safe and comfortable environment. 2263 Jingle Pot Road, Nanaimo. www.keepinghouseseniorshome.ca .............. 250-716-1920 See our ad on page 12. KIWANIS VILLAGE Independent, supportive, assisted living & complex care options to seniors requiring various levels of support & accommodation. 1233 Kiwanis Cresc. Nanaimo. www.kiwanisvillage.ca.......................................... 250-753-6471 See our ad on page 13 LA ROSA GARDENS 1211 Cloke Road, Ladysmith, BC V9G 2B6 ........................................................................................... 250-245-1016

GOOD SAMARITAN WEXFORD CREEK Wexford Creek offers seniors safe carefree living in independent housing or assisted living suites. 80-Tenth Street, Nanaimo www. gss.org .............................................................. 250-713-1696

LAKESIDE GARDENS RETIREMENT COMMUNITY Designed for active, discerning seniors and combines the independence of a private home with the convenience and security of an exclusive "small-town" retirement community. 4088 Wellesley Avenue, Nanaimo www.unicarehomes.com...................................... 250-756-0799 See our ad on page 12.

HECATE GARDENS We offer seniors a retirement opportunity which implements an active, healthy, independent lifestyle. 940 Hecate Street, Nanaimo, B.C. V9R 4K8 www.hecategardens.com .................................... 250-753-0387

LYNN DONN – SENIORS REAL ESTATE SPECIALIST Time to move? I will assist you with a smooth transition. Remax of Nanaimo. www.nanaimohomes4sale.com ....................... 250-802-7321 See our ad on page 10.

HELPING YOU IS WHAT WE DO! Jana Koster & Sue Sabo Jana Koster SRES, REALTOR®

Helping You Move Forward! Buying - Selling

327-2723 • With knowledge, expertise &

janakoster@gmail.com

NANAIMO REALTY

275-2000 Island Hwy Nanaimo BC V9S 5W3

Sue Sabo SRES, REALTOR®

713-1132

compassion • Taking time to get to know you, your real needs, putting you first • No pressure approach • Strong work ethic • With the help of our team of experts

ssabo@telus.net

YOUR lifestyle, YOUR budget & YOUR circumstances. A Special Supplement to the Nanaimo News Bulletin

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SENIORS HOUSING & ASSISTED LIVING

MALASPINA GARDENS 388 Machleary, Nanaimo ..................................... 250-754-7711

ORIGIN AT LONGWOOD An active lifestyle community with full service rentals, Mews Premium Suites and assisted living suites. Trial stays available. 6205 Oliver Road, Nanaimo www.origin.ca ........................................................... 250-751-7755 See our ad on page 32

MARILEE KROGEL, COAST REALTY GROUP As a designated “Senior Real Estate Specialist”, I offer professional, honest, and caring real estate services. Buying or selling? May I help you? 4200 Island Highway North, www.realestatenanaimo.ca ................................ 250-667-4970 See our ad on page 19.

RV RESORT ON THE LAKE RV lots for sale or rent. Fulltime or recreational use. Pet friendly park. 2323 Arbot Road, Nanaimo www.resortonthelake.com ................................. 250-754-1975 See our ad on page 29.

LONGLAKE CHATEAU 3035 Ross Rd, Nanaimo www.longlakechateau.com ................................ 250-756-1411

NANAIMO SENIORS VILLAGE Campus of care offering independence, plus assisted living and nursing care services. 6089 Uplands Drive, Nanaimo. www.retirementconcepts.com .......................... 250-760-2325 See our ad on page 11. NANAIMO TRAVELLERS LODGE 1298 Nelson Street, Nanaimo, BC V9S 2K5 (250) 758-4676 / (250) 585-5505 www.nanaimotravellerslodge.com .............................................. OAK TREE MANOR Independent seniors supportive housing. It's affordable prestige in the heart of Nanaimo. 325 Hecate street, www.oaktreemanor.ca .......................................... 250-716-1799 See our ad on page 15

SUE SABO & JANA KOSTER, ROYAL LEPAGE NANAIMO REALTY We are here to consult on home options for your lifestyle and budget. #275-2000 Island Highway, Nanaimo BC www.royallepagenanaimo.ca ............................ 250-756-1132 See our ad on page 9. YANA SENIORS SOCIETY 3690 Hammond Bay, Nanaimo ........................................................................................... 250-729-0233 WOODGROVE MANOR 6304 Metral Drive, Nanaimo ........................................................................................... 250-390-1036

Is it time for you or someone you know to downsize? Is your house too big? Are you having trouble with stairs? Is there too much upkeep? Or, Are you just ready for a change?

Call me today for a FREE checklist that will help you decide if it’s time to move on.

250.802.7321

As a Senior Real Estate Specialist I can help you or a family member, with: • Reviewing your current living situation • Determining the next step in your living situation • Assist you in deciding what needs to be done to prepare your house for sale • Help you navigate your way through the paperwork of a real estate transaction on • Do most of the leg work involved in finding your next home • Assist in the moving process

Seniors Real Estate Specialist

Please call me for a FREE in-home consultation. I would be happy to help you make a stress-free move.

250.802.7321

lynn@nanaimohomes4sale.com www.lynndonn.com 10

A Special Supplement to the Nanaimo News Bulletin

Of Nanaimo

Cell 250.802.7321 #1-5140 Metral Drive Nanaimo, BC V9T 2KB Each office independently owned and operated.


SENIORS HOUSING & ASSISTED LIVING HOME RELATED SERVICES BC HOUSING A provincial program dedicated to providing housing assistance to those in need. www.bchousing.org ................................................. 800-787-2807 CANADIAN HOUSING & MORTGAGE CORPORATION Provides information on housing and mortgage programs that are specific to seniors. www.cmhc.ca............................................................... 250-363-8040 ECO-ENERGY RETROFIT www.ecoaction.gc.ca/homes................................ 800-622-6232 HOMEOWNER GRANT PROGRAMS One of three provincial property tax assistance programs offered to help homeowners reduce taxes. Box 9991, Stn Prov Govt, Victoria ........................ 888-355-2700 INDEPENDENT LIVING BC (ILBC) Offers a middle option for seniors who need some assistance but do not want or need 24-hour residential care. www.bchousing.org/programs/independent ......................... LIVESMART BC Helping BC residents make better energy choices. www.livesmart.bc.ca ................................................ 800-663-7867

So nice to come home to. Independent Living, Assisted Living and Ressidenttial Care.

Call today for more information or to book a personal tour 250.760.2325

nanaimoseniorsvillage.com A Special Supplement to the Nanaimo News Bulletin

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SENIORS HOUSING & ASSISTED LIVING NANAIMO AFFORDABLE HOUSING SOCIETY 350 Prideaux Street, Nanaimo www.nahs.ca ............................................................... 250-758-1158 PROPERTY ASSESSMENT In January of each year, BC Assessment sends all property owners a Property Assessment Notice showing the fair market value of their home. ...................................www.bcassessment.ca PROPERTY TAX DEFERMENT Homeowners aged 55 years and over may defer the payment of annual property taxes on their principal residence. www.sbr.gov.bc.ca/individuals/Property_Taxes/Property_ Tax_Deferment/ptd.htm RESIDENTIAL REHABILITATION ASSISTANCE PROGRAM Provides low-income homeowners with financial assistance for repairs of lower value homes. www.cmhc-schl.ca.ca/en/ co/prfinas_009.cfm fi ................................................... 800-668-2642 RESIDENTIAL TENANCY OFFICE Provides landlords and tenants with information regarding their rights and responsibilities. www.rto.gov.bc.ca 1st Floor, 1019 Wharf St, Victoria ........................ 800-665-8779 SAFER (SHELTER AID FOR ELDERLY RENTERS) Provides monthly cash payments to subsidize rents for eligible BC residents aged 60 years plus. www.bchousing.org/programs/safer ................ 800-257-7756

SENIORS’ SUPPORTIVE HOUSING (SSH) Provides specially modified rental homes, in selected subsidized developments to low income seniors. www.bchousing.org/programs/SSH.................. 800-257-7756 TRAC TENANT RESOURCE & ADVISORY CENTRE www.tenants.bc.ca .................................................... 800-665-1185 VANCOUVER ISLAND REAL ESTATE BOARD Online at www.vireb.com 6374 Metral Drive, Nanaimo ................................. 250-390-4212

Keeping House

A Home For Seniors •Enjoy Great Meals, Activities and Outings. •Respite & Daycare Available.

250-716-1920

2263 Jingle Pot Road, Nanaimo www.keepinghouseseniorshome.com

Best Value In Retirement Living! INDEPENDENCE & ASSISTED LIVING SERVICES FOR SENIORS

~MOVE-IN SPECIAL~ $ Spacious suites from 1995 per month *

*Limited time offer

4088 Wellesley Ave., Nanaimo • 250-756-0799 • www.unicarehomes.com 12

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SENIORS HOUSING & ASSISTED LIVING

Home equity gives seniors independent golden retirement dians aged 65 and older will jump to about six million by 2016. As Canada's population ages, a recent Ipsos Reid survey of Canadians aged 45 to 60 reveals that 61 per cent intend on remaining in their homes for as long as they can. The desire for Canadians to stay in their current homes increases as they grow older, according to the survey fi findings. With spring home renovation season just around the corner, now is the perfect time for homeowners to start their spatial and financial planning to ensure their home is up to accessibility standards to enjoy an independent retirement in their beloved homes.

However, the costs associated with home accessibility upgrades and hiring additional labour can quickly add up to a big expense. Rather than financing fi home projects with mainstream, high-interest debt solutions like a bank loan or credit card, HomEquity Bank's CHIP Home Income Plan allows homeowners aged 55 and over to access up to 50 per cent of the equity locked up in their homes in tax-free cash without requiring monthly payments. Homeowners can use this to improve monthly cash flow and help fund major home renovations that will help them enjoy a comfortable retirement. Seniors maintain full ownership of their property and will not be required to service the interest or repay the principal for as long as they own and live in their home. CHIP Home Income Plans are provided by HomEquity Bank to senior homeowners with no credit, income or medical qualifications. More information is fi available online at www.chip.ca, by phone at 1-866-233-2989,or by contacting your fi financial advisor or mortgage broker. www.newscanada.com

Campus of care in the heart of Nanaimo Kiwanis Villa for Independent Seniors

• Affordable One and Two Bedroom Suites • Delicious daily dinner meal • Weekly light housekeeping & linen laundry service • Lifeline® emergency monitoring • A full range of social and recreational activities • Kitchens supplied with full-sized fridges and stoves • Exterior balcony or patio • Comfortable activity lounge and large sunroof deck • Located on major transit route with a bus stop just outside the door

Taking applications for waitlist now Part of a village of housing and care options that include:

• Kiwanis Manor • Kiwanis House Assisted Living • Kiwanis Soroptimist Suites Supportive/Assisted Living • Kiwanis Lodge Complex Care

Village amenities includedd Fireside Restaurant, General Store, On-Site Hairdresser, Village Activity Bus

For information call 250-753-6471 Or visit our website: www.kiwanisvillage.ca A Special Supplement to the Nanaimo News Bulletin

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SENIORS HOUSING & ASSISTED LIVING

CHOOSING A RETIREMENT COMMUNITY Here are some questions to ask and observations to make... What type of care level do you offer?

Activities (continued)

❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑

❑ Are family members encourages to participate?

Independent Living Assisted Living Memory Care (Alzheimer's / Dementia) Respite Care Skilled Nursing Rehabilitation Physical Therapy Special Therapy Occupational Therapy Respiratory Therapy

❑ Is an activity schedule posted? If so, when? ❑ Is there a common area with television? ❑ Is there a beauty / barber shop on-site?

Food / Meals ❑ Do you provide help with eating & diets? ❑ Are residents given a second helping if requested?

Activities

❑ Is the dining area clean and well-furnished?

❑ Is there an activity program? ❑ Do you have activity directors?

❑ How does the food look? Are there snacks? ❑ Is food prepared on-site or is it brought in?

A little extra care goes a long way. Berwick on the Lake offers: • Licensed residential care services • Short term respite stays for caregiver relief or those recuperating from illness and surgery • Independent living

3201 Ross Road, Nanaimo, BC WWW.BERWICKRETIREMENT.COM ISLAND OWNED & MANAGED

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CALL BARBARA AT

250-729-7995

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SENIORS SERVICES & ORGANIZATIONS

Organizations, services there to help With populations in Nanaimo that include a large percentage of seniors, it’s only natural that the community as a whole has tailored much of its services and organizations around assisting our elders with their everyday needs. Nanaimo as a region provides plenty for

seniors, as do private care facilities, local businesses and volunteer-based organizations - from social advocacy to music and theatre groups. Within this guide, there are a multitude of resources to choose from.

ALCOHOLICS ANONYMOUS Support & information for individuals with alcohol related problems. 24 hour answer line. www.aa.org 212-285 Prideaux St, Nanaimo............................. 800-883-3968

ALZHEIMER SOCIETY OF BC Alleviate the personal and social consequences of Alzheimer’s Disease and related dementias. www.alzheimerbc.org.............................................. 800-462-2833

ALANON A fellowship for people whose lives have been affected by someone else’s drinking. www.bcyukon-al-anon.org www.bcyukon-al-anon.org................................... 250-752-0904

ARTHRITIS SOCIETY OF BC Committed to the research, care, education and advocacy for persons with arthritis. www.arthritis.ca/bc................................................... 800-321-1433

ALS SOCIETY OF BC To meet physical & emotional needs of ALS patients & their caregivers. www.alsbc.ca #208 – 1600 West 6th Ave, Vancouver............... 800-708-3228

BC LUNG ASSOCIATION Leads provincial and international lung health initiatives and lung disease prevention. www.bclung.ca ........................................................... 800-665-5864

“Being a senior has its perks.” SENIORS’ DISCOUNTS

First Tuesday of the month at participating retailers. SENIORS’ MOVIES & WALKING CLUB

Visit Guest Services for more information. woodgrovecentre.com

Community. Island style

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SENIORS SERVICES & ORGANIZATIONS ALCOHOLICS ANONYMOUS Support & information for individuals with alcohol related problems. 24 hour answer line. www.aa.org 212-285 Prideaux St, Nanaimo............................. 800-883-3968 ALANON A fellowship for people whose lives have been affected by someone else’s drinking. www.bcyukon-al-anon.org www.bcyukon-al-anon.org................................... 250-752-0904

BC LUPUS SOCIETY Provides education & support to people with lupus. www.bclupus.org....................................................... 800-585-8787 BC PARAPLEGIC ASSOCIATION Assists people with spinal cord injuries & other physical disabilities to achieve independence. www.bcpara.org......................................................... 877-816-8700

ALS SOCIETY OF BC To meet physical & emotional needs of ALS patients & their caregivers. www.alsbc.ca #208 – 1600 West 6th Ave, Vancouver............... 800-708-3228

BC SCHIZOPHRENIA SOCIETY NANAIMO BOARD Support & education for people with schizophrenia & other serious mental illnesses. www.nanaimo. bcss.org .......................................... 250-753-9923

ALZHEIMER SOCIETY OF BC Alleviate the personal and social consequences of Alzheimer’s Disease and related dementias. www.alzheimerbc.org.............................................. 800-462-2833

CANADIAN BLOOD SERVICES Recruits blood donors, organizes and operates blood donor clinics ..........................................................www.bloodservice.ca

ARTHRITIS SOCIETY OF BC Committed to the research, care, education and advocacy for persons with arthritis. www.arthritis.ca/bc................................................... 800-321-1433 BC LUNG ASSOCIATION Leads provincial and international lung health initiatives and lung disease prevention. www.bclung.ca ........................................................... 800-665-5864

CANADIAN DIABETES ASSOCIATION Promotes health through diabetes research, education, service & advocacy. www.diabetes.ca ........................................................ 800-226-8464 CANADIAN LIVER FOUNDATION Dedicated to liver health & the elimination of over 100 forms of liver disease. www.liver.ca ................................................................. 800-856-7266

FREE

UNDER NEW OWNERSHIP

Affordable & Stylish Seniors Discounts Available “W help yyou find “We’ll the right g eyewear y that suits you and your budget.”

ion Informat ce & Resour y for Director s or ni Se imo in Nana

URCE SENIORS RESO

i

DIRECTORY SPRING 2012

etin aimo News Bull ent to the Nan A Special Supplem

DID WE MISS YOU?

To ensure your ad is published in our next issue, please give us a call 250-753-3707

VALUE WISE OPTICAL E-5107 Somerset Drive, Nanaimo

250.756.3035

valuewiseoptical.ca

16

www.nanaimobulletin.com 777 Poplar Street

A Special Supplement to the Nanaimo News Bulletin


SENIORS SERVICES & ORGANIZATIONS CEREBRAL PALSY ASSOC. OF BC Info & referral, lending library, newsletter, resource materials, public education, speakers bureau, bursaries and more. www.bccerebralpalsy.com..................................... 800-663-0004 COMMUNITY CONNECTOR Transportation services for seniors and persons with mobility challenges. ................................................................... 250-756-2669 See our ad on page 8. DELANEY RELOCATION SERVICES Taking care of everything from packing to hanging pictures. We even cook your first meal. 576 Hobson Place, Courtenay BC V9N-8W5 ............................................................... 250-334-9922 See our ad on page 21. DENTURIST ASSOCIATION OF BC Everything you need to know about dentures & where you can find a local denturist ............................ www.denturist.bc.ca GREAT CANADIAN OIL CHANGE-COUNTRY CLUB CENTRE You're busy, we're fast. Warranty approved and no appointments necessary. www.nanaimooilchange.com ............................ 250-729-3666 See our ad on page 30 NANAIMO COMMUNITY SENIORS SOCIETY Any senior can be a member of the group. Get together on Wednesdays for luncheon at 11:15 a.m. at the Moose Hall in Chase River, cost is $8.50 for guests, plus GST. ............................................................................................ 250-754-2820

NANAIMO CITIZEN ADVOCACY Non-profit society dedicated to advocating for individuals who seek assistance, by providing education, information, referral, support and assisting them in exercising rights that maximize independence with dignity. 110-55 Victoria Rd., Nanaimo ............................... 250-753-2321 NANAIMO COMMUNITY KITCHENS Participants build skills, knowledge, friendships, and selfesteem while preparing low-cost healthy meals.www. nanaimocommunitykitchens.org 271 Pine St., Nanaimo .............................................. 250-753-7470 NANAIMO FAMILY LIFE ASSOCIATION Nanaimo Family Life is dedicated to the children, youth, and fl families of our community. www.nflabc.org/ 1070 Townsite Road, Nanaimo ............................. 250-754-3331 NANAIMO HARBOUR CITY SENIORS Offers complete range of cultural and recreational activities, trips to city sights and other places in close vicinity. Offi ffice hours; Monday to Friday 8:45 am to 4:30 pm 500 Bowen Road, Nanaimo.................................... 250-755-7501 NANAIMO SENIOR PEER COUNSELLING The Senior Peer Counselling Program offers emotional support and community connections to those who are 55 years and older. Referrals can be made by communty resources or self. 1070 Townsite Road, Nanaimo ............................. 250-754-3331

COMING SOON!

2nd THRIFT STORE Location

Bowen Centre – #35 - 1925 Bowen Rd.

(250) 758-8886

For all your Home & Garden Needs

Electronics – Garden Tools – Home Repairs Books – Household Goods – Clothing

www.nanaimohospiceshoppe.com A Special Supplement to the Nanaimo News Bulletin

17


SENIORS SERVICES & ORGANIZATIONS PARADISE ISLE SENIOR SOCIETY Seniors Drop-in Centre. Games, hobbies, social gatherings. Nurse on staff does counsellling and educational classes on nutrition, etc. Every Tuesday and Thursday there is soup and sandwich lunch at noon. 201 Albert Street, Nanaimo ................................... 250-754-9566 PARKINSON SOCIETY OF BC Addressing the personal and social consequences of Parkinson’s Disease in British Columbia. www.parkinson.bc.ca............................................... 800-668-3330 SALVATION ARMY The largest non-governmental direct provider of social services in Canada. www.salvationarmy.ca 19 Nicol Street, Nanaimo ........................................ 250-754-2621 SENIORS CANADA ONLINE Provides a fast way for seniors, their families , caregivers & organizations that support seniors to access trusted information on a range of topics.................www.seniors.gc.ca SERVICE CANADA Full service centres offering a mix of information and transactional services. www.servicecanada.gc.ca ...................................... 800-662-6232 SENIORS’ SUPPLEMENT Provides financial benefits to approximately 40,000 lowincome seniors ............................................................. 800-465-4911

SENIOR OUTREACH TEAM Provides outreach help to seniors and their caregivers in their existing home setting (including long term care facilities). It provides nursing, social work, clinical counselling and psychiatry counsulting services and works closely with the Home and Community Care Program. 1665 Grant Avenue, Nanaimo .............................. 250-755-3301 ST. JOHN AMBULANCE Information & registration services for first aid training, emergency and CPR courses first aid kits and supplies. www.sja.ca/bcyukon ................................................ 866-321-2651 SMART MOVE RELOCATION SERVICES Full service estate and seniors relocation service company. We hire the movers, pack, unpack, clean, remove rubbish, organize estate sales & ready your home for sale. One call does it all! www.smartmoveservices.ca............................... 250-240-2816 See our ad on page 18. THE ROYAL CANADIAN LEGION The Legion’s 1,600 branches provide support to veterans & seniors including low-cost housing, healthcare and home support. www.bcyukon.legion.ca Branch 10 ....................................................................... 250-753-4442 Branch 256 .................................................................... 250-754-8128 Branch 257 .................................................................... 250-390-2841

Call For A

FREE

HEARING TEST

Nanaimo’s only hearing clinic owned and staffed by a full-time audiologist. Park Place 110-2124 Bowen Rd, Nanaimo calvorihearing.com luigi@calvorihearing.com

250.760.0749

Registered with the College of Speech & Hearing Health Professionals of BC

Daily Matinees

One ticket Tuesday all for only $1125*

www.landmarkcinemas.com - Movie, pop & popcorn *Limited time offer. Surcharge on all 3D features LUIGI CALVORI, M.Sc., RAUD Registered Audiologist

Woodgrove Centre

250.390.5021

NANAIMO LIFELINE PROGRAM Personal Response and Support Service

Efficient Professional Reliable t

• Live in your home • Have peace of mind • Personal connection 24 hours a day/7 days a week www.nanaimohospitalfoundation.com/lifeline

Estate Liquidation & Senior Relocation Service

2 5 0 -2 2 4 0 -2 2816

Serv Se rvin ingg th thee Mi Midd-Is Isla land nd aare reaa si sinc ncee 20 2006 06 • Li Lice cens nsed ed • Ins Insur ured ed • Bon Bonde dedd

www.smartmoveservices.ca

18

#202-1801 Bowen Road Nanaimo, BC V9S 1H1

A Special Supplement to the Nanaimo News Bulletin

250-739-5770


SENIORS SERVICES & ORGANIZATIONS TELFORD'S BURIAL & CREMATION CENTRE "Inflation Proof" Pre-arrangement plans - Markers & Monuments - Complete Service & Reception Facilities Nanaimo & Ladysmith ONLY Independent Funeral Homes. 112 Frend Street, Ladysmith ...........................(250) 245-5553 595 Townsite Road ...............................................(250)591-6644 See our ad on page 8 THRIFTY FOODS When you go through the checkout, let the cashier know that you would like your groceries delivered and the arrangements will be make. To offset the cost of gasoline and vehicle maintenance, there will be a $5.00 charge per order. Port Place - 650 South Terminal Avenue ....(250) 729-2937 Longwood Station - 5801 Turner Road ......(250) 729-4950 Brooks Landing - 2000 Island Highway .....(250) 729-2933 www.thriftyfoods.com ........................................................................ See our ad on page 5 VARIETY - THE CHILDREN’S CHARITY OF BC Leave a Legacy. Leave a Bequest in your Will to Variety and BC’s children who have special needs. www.varietybc.ca/legacy ....................................... 800-381-2040 VETERANS AFFAIRS CANADA Provides exemplary, client-centred services and benefits that respond to the needs of our veterans and their families. www.vac-acc.gc.ca .................................................... 866-522-2122

Come See What We’re All About

Marilee

Krogel

Featuring sewingg machines & sergers for all your sewing needs. • Quilting • Fabrics • Notions • Books • Classes

REALTOR®

250-667-4970 www.realestatenanaimo.ca

‘Senior Real Estate Specialist’

Serge & Sew

H. Milne a previous customer, says: “I am happy to recommend Marilee, as she worked tirelessly to provide exceptional service, with her professionalism, market expertise and her caring.”

“May I help you?” “

WE SERVICE MOST SERGERS & SEWING MACHINES STORE HOURS: #105 Nored Plaza, North Nanaimo MON.-FRI. 10-5:30 • SAT. 10-5 (Beside Costco) CLOSED SUNDAYS www.sergesew.com 250-390-3602

A Special Supplement to the Nanaimo News Bulletin

4200 Island Hwy., N. Nanaimo, B.C. V9T 1W6

250-758-7653 or 1-800-779-4966

19


GOVERNMENT INFORMATION BC NURSELINE Speak to a registered nurse 24-hours or a pharmacist from 5pm to 9pm every day...............................................866-215-4700 OMBUDSMAN British Columbia’s independent voice for fairness. www.ombudsman.bc.ca ......................................... 800-567-3247 PHARMACARE Provides financial assistance to BC residents for eligible prescription drugs and designated medical supplies. www.gov.bc.ca/health ............................................. 800-663-7100 PUBLIC GUARDIAN & TRUSTEE OF BC Adult’s right to self-determination, support & protection for those vulnerable to abuse or incapable of making their own decisions. www.trustee.bc.ca 1019 Wharf Street (4th floor) Victoria ............... 250-356-8160 RESIDENTIAL TENANCY OFFICE Provides landlords and tenants with information regarding their rights and responsibilities. www.rto.gov.bc.ca 1st Floor, 1019 Wharf St, Victoria ........................ 800-665-8779 SERVICE BC Basic information on government programs, with toll free transfers to provincial government offices. www.servicebc.gov.bc.ca ....................................... 800-663-7867

TOURISM BRITISH COLUMBIA www.hellobc.com ...................................................... 800-435-5622 TRAVEL ASSISTANCE PROGRAM Automated application service 24/7 .................... 800-661-2668 VITAL STATISTICS AGENCY - Working to improve the Birth, Death & Marriage Certificates, Marriage Licenses, Name Changes, Wills and Registry Information. www.vs.gov.bc.ca........................................................888 876-1633

FEDERAL INFORMATION ABORIGINAL BUSINESS CANADA 300 W. Georgia, 21st Floor, Vancouver www.abc-eac.ic.gc.ca ................................................604 666-3871 CANADA BORDER SERVICES AGENCY General border services information. Speak to an agent from 8 :00 am – 4:00 pm Monday to Friday. www.cbsa.gc.ca ...........................................................800 461-9999 CANADA REVENUE AGENCY Access forms & publications 24/7. www.cra-arc.gc.ca ...................................................... 800-714-7257

Working for Our Seniors To find out more about how the province can help assist you try callng the Health and Seniors' Information Line. The free, 1-800 telephone line offers seniors a single source for information about government servicesincluding information about health programs, as well as other non-health services and initiatives.

Call – 1 800 465-4911 You can also find out more information about the province’s services and initiatives by visiting:

www.seniorsbc.ca

Ron Cantelon MLA Parksville–Qualicum Office: 100 East Jensen Ave. Parksville, BC, V9P 2G9 Phone: (250) 951–6018

20

Email: ron.cantelon.mla@leg.bc.ca Website: www.roncantelonmla.bc.ca Toll Free: 1 (866) 488–7041

A Special Supplement to the Nanaimo News Bulletin


GOVERNMENT INFORMATION MUNICIPAL INFORMATION CITY OF NANAIMO Hours of Operation are between 8:00am - 4:00pm, Monday to Friday. www.nanaimo.ca 455 Wallace St., Nanaimo ....................................... 250-754-4251 NANAIMO COUNCIL & MAYOR Mayor John Ruttan ................................................ 250-390-4724 Councillor Bill Bestwick........................................ k 250-753-7065 Councillor Diane Brennan................................... Brennan ................................... 250-713-6996 Councillor Jim Kipp ............................................... 250-753-5212 Councillor George Anderson ............................. 250-713-8201 Councillor Ted Greves ........................................... 250-729-0714 Councillor Diana Johnstone............................... 250-754-9996 Councillor Fred Pattje ........................................... 250-758-7575 REGIONAL DISTRICT OF NANAIMO Information about regional services such as public transit, water and sewer, planning, garbage and recycling as well as parks and recreation. www.rdn.bc.ca 100 East Jensen Ave, Parksville ............................ 877-607-4111 DISTRICT OF LANTZVILLE Hours of Operation are 8:00am - 4:00pm, Monday to Friday. www.lantzville.ca 7192 Lantzville Rd., Lantzville.............................. 250-390-4006

LANTZVILLE COUNCIL & MAYOR Mayor Jack de Jong Jong............................................... ............................................... 250-390-3242 Councillor Joe Bratkowski................................... Bratkowski ................................... 250-390-2767 Councillor Brian Dempsey .................................. 250-390-4222 Councillor Denise Haime..................................... 250-390-4131 Councillor Jennifer Millbankk ................. jpmillbank@shaw.ca Councillor Andrew Mostad................................. 250-327-2285 Councillor Graham Savage Savage................................. ................................. 250-390-3368

PROVINCIAL INFORMATION DOUG ROUTLEY, MLA FOR NANAIMO-NORTH COWICHAN Advocacy & referral, fax service, photocopying, certify true copy service, ministry contact information. Box 524/#524-1st Ave. Ladysmith www.dougroutley.ca.............................................. 250-245-9375 See our ad on page 20. LEONARD KROG, MLA FOR NANAIMO MLA for Nanaimo since may 2005 & serves as opposition critic for the Attorney General. #4-77 Victoria Crescent, www.leonardkrog.mla.ca.ca .............................. 250-714-0630 See our ad on page 21. RON CANTELON, MLA PARKSVILLE-QUALICUM Box 877, 100 East Jensen Avenue Parksville, B.C. V9P 2G9 Toll Free: 1-866-488-7041 e-mail: ron.cantelon.mla@leg. bc.ca website: www.roncantelonmla.bc.ca See our ad on page 20.

Leonard Krog M.L.A. (Nanaimo)

4-77 Victoria Crescent Nanaimo, B.C. V9R 5B9 Hours: Monday to Friday 10:00 a.m. to 12:00 - 1 p.m. to 4 p.m. Telephone: 250-714-0630 leonard.krog.mla@leg.bc.ca

www.leonardkrog-mla.ca

HOW’S YOUR HEARING HEALTH? IF YOU HAVE ANY DOUBT ABOUT YOUR HEARING ABILITIES, BOOK YOUR COMPREHENSIVE HEARING EVALUATION WITH US TODAY:

250-585-4100

www.nanaimohearingclinic.com

#501-5800 Turner Rd - Northridge Village (across from Northridge Fitness)

2010 Chamber of Commerce - Small Business of the Year Award

Moving - Aging in Place? Let Delaney Relocation Services take care of all the details. We help people stay in their own homes longer if that is what they desire - by organizing your space. As a certified senior advisor, Anne Delaney can take a client focused approach to moving. We handle everything from downsizing, decluttering, packing, unpacking, to full set up of the new home. Call Anne at 1.250.334.9922, visit our website www.delaneyrelocation.com

A Special Supplement to the Nanaimo News Bulletin

21


GOVERNMENT INFORMATION CANADIAN HERITAGE National policies & programs to promote Canadian content, foster cultural participation, active citizenship & participation in civic life, and strengthen connections among Canadians. www.pch.gc.ca ......................................................................................... CANADIAN HOUSING & MORTGAGE CORPORATION Provides information on housing and mortgage programs that are specific to seniors. www.cmhc.ca............................................................... 250-363-8040

Seniors Day At Windsor! the Third Wednesday of every month

SAVE

15%

FREE COFFEE & COOKIES

OFF Regular Prices

Must be 55 and older. Not applicable with other offers.

NANAIMO LOCATION ONLY

Windsor Plywood 4441 Boban Drive Nanaimo

250-758-5122 www.windsorplywood.com www windsorplywood com

CITIZENSHIP & IMMIGRATION www.cic.gc.ca .............................................................. 888-242-2100 FOREIGN AFFAIRS & INTERNATIONAL TRADE Consular Affairs Bureau: helps Canadians prepare for foreign travel, provides a variety of services once abroad. www.voyage.gc.ca..................................................... 800-267-6788 GST CREDIT SERVICE The GST/HST credit is a tax-free quarterly payment that helps individuals and families with low incomes. www.cra-arc.gc.ca...................................................... 800-959-1953 INCOME SECURITY PROGRAMS Canada Pension Plan, Old Age Security, Guaranteed Income Supplement. www.hrsdc.gc.ca ........................................................ 800-277-9914 INFORMATION - GOV’T OF CANADA www.canada.gc.ca..................................................... 800-622-6232 PASSPORT CANADA Application forms: Passport offices, Canada Post outlets, via the Internet. www.ppt.gc.ca ............................................................ 800-567-6868 PARKS CANADA www.pc.gc.ca ............................................................... 888-773-8888

Disability Tax Credit Facilitator Peggy Hoult & Associates General & Tax Accountant

Peggy Hoult – Hon. B.A. (Economics) *COMPLIMENTARY ELIGIBILITY SCREENING* Handling all aspects of the application and approval process for the Disability Tax Credit. Retroactive tax refunds available of $1,450.00 to $35,000.00. 34 years professional tax experience. Seniors tax specialist. Personalized service at reasonable rates. FOR MORE INFORMATION: CALL

250.756.0644

22

5992 SCHOONER WAY NANAIMO

EMAIL: hoult@shaw.ca

A Special Supplement to the Nanaimo News Bulletin


SENIORS SAFETY & SECURITY BC CENTRE FOR ELDER ADVOCACY & SUPPORT Individuals, seniors, community agencies, government and policy makers, working together to eliminate the abuse of seniors. www.bcceas.ca 411 Dunsmuir Street, Vancouver......................... 866-437-1940 BC CENTRE FOR ELDER ADVOCACY & SUPPORT Individuals, seniors, community agencies, government and policy makers, working together to eliminate the abuse of seniors. www.bcceas.ca 411 Dunsmuir Street, Vancouver......................... 866-437-1940 BETTER BUSINESS BUREAU OF VANCOUVER ISLAND It Starts With Trust! The BBB of Vancouver Island promotes fairness & honesty in the marketplace. www.vi.bbb.org 220-1175 Cook St, Victoria ..................................... 877-826-4222 CANADIAN BAR ASSOCIATION Promotes fair justice systems, effective law reform, equality in the legal profession and discrimination elimination. Dial-A-Lawyer Information: Referral Service ............................................................800 663-1919 Dial-a-Law Scripts .......................................................800 565-5297 CANADIAN SAFETY COUNCIL Safety education materials, product information for seniors and contact numbers for provincial safety leagues (fire safety, propane, sports and active living, etc.) Visit online at ...........................................www.safety-council.org

CRIME STOPPERS Pays up to $2000 for information that leads to an arrest for drug offences and stolen property recovery. www.crimestoppersonline.ca............................... 800-222-8477 DIAL-A-LAW A free service providing general information about law in BC. Monday to Friday, 8:30am to 4:30pm .................. 800-565-5297 JUSTICE INSTITUTE OF BC Educating & training those who want to make communities safer. www.jibc.bc.ca ...........................................800-222-8477 LAWLINK Free legal info, advice & self-help resources. www.lawlink.bc.ca ..................................................... 866-577-2525 NANAIMO LIFELINE PROGRAM Personal Emergency Response Service - sends help at the push of a button. #202-1801 Bowen Road, Nanaimo www.nanaimohospitalfoundation.com/lifeline..................... .......................................................................................... 250-739-5770 See our ad on page 18 PERSONAL MOBILITY Your island solution for Home Medical Equipment. From Bath Safety and Nursing Beds, to Scooters and Power Chairs, we guarantee the lowest prices and the highest levels of customer service. Come see the difference at Personal Mobility, your first choice in Home Medical Equipment. # 101-1808 Bowen Road, Nanaimo ......................................................... 250-591-0558 See our ad on page 28.

Only Beltone offers the excl clus usiv ive e BelCare™ program, your ass ssur u an nce e of th the he very best in hearing car are.

Looking for the best in hearing care? Look to Beltone BelCare Care is our ongoing commitment to customer satisffaction, providing you with benefits such as:

Free Lifetime Instrument Care – Free cleannings and adjustments for as long as you own your Beltone hearing instruments

Free Annual Hearing Evaluations – Our 100-step evaluations help you address your changing hearing care need ds

Satisfaction Guaranteed – If you are not coompletely satisfied with your purchase, simply return within 90 days for a refund*

And, our 1500 locations nationwide serve you no mattter where you live or travel!

So, call or come in today. No other company offers the same level of commit itme ment ntt yyou ou’l’lll find ou d aatt Be Bel elt lton lton ne. *Some non-refundable dispensing fees may apply.

www.beltone.com Registered under the College of Speech and Hearing Health Professionals of BC.

Nanaimo Brooks Landing 105-2000 N. Island Hwy.

250.756.9900

Parksville 104-154 Memorial Ave.

255.954.2246

A Special Supplement to the Nanaimo News Bulletin

23


SENIORS SAFETY & SECURITY EMERGENCY NUMBERS

GAS LEAKS & ODOURS Terasen Gas .................................................................... 800-663-9911

POLICE, FIRE OR AMBULANCE ..................................DIAL 911 All areas serviced by 911 except Lasqueti .......... 250-248-6111 AIR OR MARINE EMERGENCY For aerial or water emergencies............................. 800-567-5111 ALCOHOL & DRUG REFERRAL Helpline offering 24 hour assistance .................... 800-663-1441

HAVEN SOCIETY 24-hour help for abused woman ........................... 250-754-0764 POISON CONTROL CENTRE Info, resources & emergencies ................................ 800-567-8911 POWER OUTAGES & EMERGENCIES Cellular *49376 or ........................................................ 888-769-3766

BC - SPCA For animal emergencies in Nanaimo ................... 250-758-8444

FIRE DEPARTMENTS (NON-EMERGENCEY)

CHILD FIND BC To report a missing child or sighting.................... 888-689-3463

CEDAR ....................................................................... 250-722-3122

CRISIS INFORMATION LINE For persons in emotional distress.......................... 888-494-3888

EAST WELLINGTON ..........................................................................

EARTHQUAKE, FLOODS, TSUNAMIS Plus dangerous goods & spills ................................ 800-663-3456

GABRIOLA ISLAND .............................................. 250-247-9677

EMERGENCY SERVICES Shelters, medical transporation, etc..................... 800-663-9122

NANAIMO ................................................................ 250-753-7311

FOREST FIRES For reporting forest fires only ................................. 800-663-5555

NORTH OYSTER..................................................... OYSTER ..................................................... 250-245-5111

CRANBERRY ............................................................ 250-754-6068 EXTENSION ............................................................. 250-754-3235 LANTZVILLE ............................................................ 250-390-2811 LANTZVILLE............................................................ NANOOSE BAY....................................................... 250-468-7141

Comfy MATTRESSES, TOPPERS & PILLOWS PILLOW SPECIAL

Natural Latex buy 1 get 1 at

50% OFF!

We carry products made in Canada & the USA • Adjustable bed mattresses • Medical bolsters & wedges • Wood bed frames • Upholstery Service • Foam & Fabrics for your home, office, boat & RV

CONVENIENT STORE FRONT PARKING TOO!

250-933-0600 or toll free 1-888-599-3626 6481-B Portsmouth Road, Nanaimo, B.C. V9V 1A3 beside Ono’s - between Costco and Canadian Tire

www.FOAMguy.ca Solving Vancouver Island’s comfort needs since 1981 24

A Special Supplement to the Nanaimo News Bulletin


SENIORS SAFETY & SECURITY PHONE BUSTERS If you think someone is trying to raise money dishonestly, please call us ................................................................. 888-495-8501

My Important Numbers

PUBLIC GUARDIAN & TRUSTEE OF BC 1019 Wharf Street (4th floor) Victoria ............... 250-356-8160 RCMP COMMUNITY POLICING Staffed by community volunteers 9:00am to 4:30pm. Nanaimo RCMP detachment, 303 Prideaux Street ............................................................................................ 250-754-2345 Oliver Woods, 6000 Oliver Rd., ............................. 250-760-1149 Downtown, 18 Victoria Crescent, ........................ 250-753-3777 Cedar, 1D-A-1830 Cedar Road,............................. 250-722-3486 ROYAL CANADIAN MOUNTED POLICE 303 Prideaux Street Non-Emergency ........................................................... 250-754-2345 SMARTRISK Offers information on evaluating risks & shows how best to take those risks in the smartest way. ............www.smartrisk.ca VICTIM LINK For victims of family and sexual violence, and all other crimes. ....................................................................800-563-0808

l a c i d e m e m Complete hoequipment

Solutions

complete products walkers/rollators t wheelchairs scooters/power chairs t lift chairs canes/crutches t stairlifts/porch lifts bathroom safety t seating systems aids to daily living t bedroom safety residential elevators t soft goods

complete services in-house service t in-home trials delivery/set-up options free in-home assessments locally owned & operated

North Island toll-free call 1-800-667-1406 www.nanaimo.medichair.com

Nanaimo - 2517 Bowen Road (USED/CONSIGN) - 2110 NorthďŹ eld Road Duncan - 2628 Beverly Street Powell River - 4488 Marine Avenue

A Special Supplement to the Nanaimo News Bulletin

(250) 756-9875 (250) 756-9878 (250) 709-9939 (604) 485-9310

25


HEALTH & FINANCIAL SERVICES BELTONE Free hearing tests, hearing aid dispensing, repairs, batteries, WCB and DVA provider. #105 - 2000 North Island Highway, Nanaimo www.beltone.com ...............................................(250) 756-9900 See our ad on page 23 CALVORI HEARING Hearing ads & hearing tests. Full time Audiologist. #110-2124 Bowen Road, Nanaimo www.calvorihearing.com .................................... 250-760-0749 See our ad on page 18 CENTRAL DRUG STORES Providing prescriptions, specialty compounding, blister packaging, & home health care products. Six Nanaimo locations to serve you. Corner of Albert/Dunsmuir Street .................. 250-753-6401 346 Campbell Street .............................................. 250-753-5342 1125 Duff fferin Crescent ......................................... 250-716-0063 2220 Bowen Road ................................................... 250-758-7711 6010 Brickyard Road ............................................. 250-751-2576 Lantzville Road ........................................................ 250-390-4423 See our ad on page 4 CLINE MEDICAL CENTRE New answers for medical conditions - Our integrative approach to healing. 233 Prideaux Street, Nanaimo www. clinemedical.com ..................................................(250) 753-3030 See our ad on page 7

DR. PETER BRAWN We can help you enjoy eating again with mini implant supported dentures. 233 Prideaux Street, Nanaimo www.enjoyeating.ca ............................ www.drpeterbrawn.ca ........................................................................................... 250-740-0027 See our ad on page 26. DUNDEEWEALTH Full service investment dealer, offering low risk solutions for retirees. Home visits on request. #1-2451 Collins Cres. Nanoose Bay BC V9P 9J9 blineham@dundeewealth.com ........................ 250-821-1990 See our ad on page 2. MEDICHAIR - NANAIMO Full sales, service & rental provider of home medical equipment. Locally owned. 2517 Bowen Road, Unit #6, Nanaimo. www.nanaimo.medichair.com .......................... 250-756-9875 ....................................................................................... 1-800-667-1406 See our ad on page 25 MS SOCIETY OF CANADA - CENTRAL ISLAND CHAPTER PO Box 39046, Nanaimo V9R 7B7 www.mssociety.ca/centralisland ..................... 250-754-6321 MEDIC ALERT FOUNDATION www.medicalert.ca ................................................... 800-668-1507

MISSING TEETH Considering Implants? Participate in a metal-free, all CERAMIC dental implant study and save up to 50% FREE CONSULTATION

Dr. Peter Brawn Nanaimo (250) 740-0027

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A Special Supplement to the Nanaimo News Bulletin


HEALTH & FINANCIAL SERVICES NANAIMO HEARING CLINIC Full service hearing clinic offering hearing testing, hearing aid sales & service and other related products & services. 501 - 5800 Turner Road, Nanimo (Northridge Village) www.nanaimohearingclinic.com ...................(250) 585-4100 See our ad on page 21 PEGGY HOULT & ASSOCIATES - General Tax Accountant Disability Tax Credit Facilitator. Seniors income tax specialist. Over 34 years tax experience. Personalized service at reasonable rates. 5992 Schooner Way Nanaimo, B.C. V9V 1G1 hoult@shaw.ca .......................................................... 250-756-0644 See our ad on page 22. PHARMASAVE Home health care products, equipment rentals, crutches, wheel chairs, walkers, blister packing. Free prescription delivery, 10% senior’s discount everyday. 3 locations: #5-1273 South Island Highway (Chase River) ........................................................................................... 250-755-1830 1816 Bowen Rd (Westhill Centre) .................... 250-740-3880 #4-1588 Boundary Crescent (Beaufort Centre) www.pharmasave.com.......................................... 250-754-0091 See our ad on page 27.

RX RAM PHARMACY A pharmacy with a difference specializing in medication management, home health care, customized prescription and non-prescription medications, blister packaging, free prescription delivery. 103-1629 Townsite Road, rxrampharmacy@shaw.ca .................................(250) 714-0703 See our ad on page 6 VALUE WISE OPTICAL Licensed optician and contact lens fitter. Affordable eyewear with a wide variety of name brand frames offering the latest designs. E-5107 Somerset Drive, Nanaimo www.valuewiseoptical.ca ................................... 250-756-3035 See our ad on page 16. WE CARE HOME HEALTH SERVICES Professional Nursing and Home Support. Health at Home, Health at Work, Health in the Community. 2349 East Wellington Road, Nanaimo www.wecare.ca ........................................................ 250-740-0035 ................................................................or toll free 1-877-756-3388 See our ad on page 30. HEALTH INSURANCE BC Administers the Medical Services Plan (MSP) and PharmaCare on behalf of the Ministry of Health Services. www.hibc.gov.bc.ca ...................................................800 663-7100

WE OFFER: • support/compression stocking fittings (Westhill and Chase River only • equipment rentals • blister packing service • free local delivery of prescriptions • 10% seniors discount everyday • lottery, stamps, fax & photocopying

• phone & gift cards • ostomy/woundcare nurse on staff (at Westhill) • mastectomy/bra fittings (at Westhill) • pharmacist authorized to give vaccinations (at Chase River)

Westhill Centre - 1816 Bowen Road

250-740-3880

Beaufort Centre - 1588 Boundary Cr.

250-754-0091

Chase River - Next to Country Grocer

250-755-1830

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HEALTH & FINANCIAL SERVICES HEALTH BC HEALTH GUIDE PROGRAM Reliable health info that you can trust. 24 self-care program to you better understand & manage your health. www.bchealthguide.org ......................................... 800-465-4911

NANAIMO & DISTRICT HOSPITAL FOUNDATON The foundation creates opprtunities for donors to advance helthcare in our communities. #102-1801 Bowen Road, Nanaimo. www.nanaimohospitalfoundation.com 250755-7690

BC NURSELINE Provides 24-hour, confidential health information & advice. Speak to a registered nurse 24-hours or a pharmacists from 5pm to 9pm every day.

PHARMACARE Provides financial assistance to BC residents for eligible prescription drugs and designated medical supplies. www.gov.bc.ca/health ............................................. 800-663-7100

HEALTH & SENIORS’ INFORMATION LINE Seniors can speak with a real person to answer questions on health programs & services. Mon to Fri, 8:30am to 4:30pm. www.hls.gov.bc.ca/seniors .................................... 800-465-4911

PROVINCIAL HEALTH SERVICES AUTHORITY (PHSA) 700 –1380 Burrard Street, Vancouver....................604 675-7400

HEALTHLINK BC Speak with a nurse about your symptoms, consult with a pharmacist about your medication questions 24/7. www.healthlinkbc.ca .............Dial 811 (Hearing Impaired 711) MEDICAL SERVICES PLAN Automated 24/7 phone service with limited information about your MSP account, benefits and services. www.health.gov.bc.ca.............................................. 800-663-7100 MENTAL HEALTH INFORMATION LINE www.heretohelp.bc.ca ............................................. 800-661-2121

BC PENSIONERS ORGANIZATION Promotes the best interest of elder citizens in BC, in all matters pertaining to their welfare....................................... 604-530-2601 CANADA BENEFITS Information about federal, provincial, and territorial benefit programs and services for seniors and individuals. www.canadabenefits.gc.ca fi ..................................... 800 622 6232 CANADA REVENUE AGENCY Access to forms & publications 24/7. www.cra-arc.gc.ca...................................................... 800-714-7257

E m p o w e r i n g Yo u W i t h A B e t t e r L i f e s t y l e

The Island’s Largest Selection Th n of Mobility Scooters Island Owned & Operated

± Lowest Price Guarantee ± Exclusive Retailer Of Freedom Mobility Products

“Your Home Medical Equipment Specialists” “Y sts” UNIT 101-1808 BOWEN ROAD, NANAIMO 250.591.0558 28

A Special Supplement to the Nanaimo News Bulletin


LEISURE, RECREATION & SHOPPING AVALON CINEMA CENTRE-WOODGROVE CENTRE Check out our website for daily shows, or call for showtimes. www.landmarkcinemas.com ............................. 250-390-5021 See our ad on page 18 COUNTRY CLUB CENTRE Over 50 shops and services. See details on monthly Golden Years Savings at www.countryclubcentre.com 3200 North Island Highway ......................................................... 250-758-1102 See our ad on page 17. THE FOAM GUY Rest, relax, recover. Mattresses, cushions and upholstery for your residential, commercial and medical needs. In-home service available. 6481-B Portsmouth Road, Nanaimo www.foamguy.ca ................................................... 250-933-0600 See our ad on page 24. JOHNS BEDROOM BARN Large selection of foam, solid wood furniture, convenient onsite services and deliveries. Locally owned and operated since 1989. 1707 Bowen Road, Nanaimo www.johnsbedroombarn.com ......................... 250-741-1777 See our ad on page 31. NANAIMO HARBOUR CITY SENIORS Offers complete range of cultural and recreational activities, trips to city sights and other places in close vicinity. Offi ffice hours; Monday to Friday 8:45 am to 4:30 pm 500 Bowen Road, Nanaimo.................................... 250-755-7501

NANAIMO THEATRE GROUP Community theatre offering 5 quality plays per season. 2373 Rosstown Road, Nanaimo www.nanaimotheatregroup.com ................... 250-758-7246 See our ad on page 12. PIER 97 The last Thursday of every month is Senior Day - get a 2 Piece Cod & Chips meal for $7.97! #97 - 3200 Island Hwy (Front of Country Club Centre) ............................................ 250- 758-8028 See our ad on page 8. SERGE AND SEW Retailer of sewing machines, sergers & accessories. Repairs & service. Classes available. #105 Nored Plaza, North Nanaimo www.sergesew.com .............................................. 250-390-3602 See our ad on page 19. WINDSOR PLYWOOD Full time building supply centre with competitive pricing for new home construction and renovations. 4441 Boban Drive, www.windsor-plywood.com ............................. 250-758-5122 See our ad on page 22. WOODGROVE CENTRE With over 150 stores and services to choose from, you are sure to find everything you are looking for. 6631 N.Island Highway, Nanaimo www.woodgrovecentre.com ........................... 250-390-2721 See our ad on page 15.

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SENIORS TRANSPORTATION BC FERRIES BC seniors (65 and over) travel free on most BC routes MonThur except holidays. Passenger fares only. www.bcferries.com .............................................888-223-3779

BCAA Offers Insurance, travel, membership benefits, car care, auto services and more. www.bcaa.com #400-6581 Aulds Road, Nanaimo ........................ 250-390-7700

BC HIGHWAY CONDITIONS Check highway driving conditions online or by using their automated phone service. www.drivebc.ca ...................................................800-550-4997

HANDY DART A door-to-door transit system for those unable to access the public transit system .................................................. 250-248-4557

BC TRANSIT Linking communities, businesses & lifestyles. Visit online at www.bctransit.com ................................................................................

CBC SENIORS INSURANCE Discounts available for drivers aged 65 and older. www.icbc.com ............................................................. 800-663-3051

CARE-ONE MEDI TRANSIT Ltd.

ISLAND LINK BUS Provides passenger express bus service between most Vancouver Island points and BC Ferries’ services. www.islandlinkbus.com .......................................... 250-954-8257

Stretcher/Wheelchair & Ambulatory Transportation Specialists Non-Emergency 24 Hour Service

• Medical Appointments • Social Trips • Electric Lift, Stretcher, Wheelchair & Oxygen Equipped • Cell Phone Dispatched Calls • Professional, Courteous Service by Fully Trained Uniformed Drivers • First Aid Certified • Government Licensed & Fully Insured

We will be happy to look after any and all of your transportation requirements. Call us regarding your special needs. Personalized Quality Care for Nanaimo, Vancouver Island and Vancouver

(250) 616-3206 NANAIMO

CITY OF NANAIMO Hours of Operation are between 8:00am - 4:00pm, Monday to Friday. www.nanaimo.ca 455 Wallace St., Nanaimo ....................................... 250-754-4251 REGIONAL DISTRICT OF NANAIMO Information about regional services such as public transit, water and sewer, planning, garbage and recycling as well as parks and recreation. www.rdn.bc.ca 100 East Jensen Ave, Parksville ............................ 877-607-4111

Helping you. Live your life.

Great Canadian Oil Change is a locally owned, family run business. Drive in to their bright, modern location and relax in your vehicle with a cup of their delicious coffee. Enjoy the fast & friendly service. You’ll be done and on your way before you know it!

We Care provides the support your loved ones need and the peace of mind you need – for a few hours a month or around the clock, at home or in a long-term care or retirement community. Services include: • Personal Care • Home Making • Nursing • Accompanied Visits • Caregiver Relief • Foot F Care C

Country Club Centre 250-729-3666 Hours: Mon-Sat. 8-6 Sun 10-5

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FLEET CARDS ACCEPTED Call for details!

A Special Supplement to the Nanaimo News Bulletin

We’re specially trained to help with Alzheimer’s and dementia, diabetes, acquired brain injury and end of life care. We’ve been helping families like yours since 1984.

2349 East Wellington Rd. Nanaimo, BC 250-740-0035 www.wecare.ca


The great “no-flip mattress” rip-off How much money have you lost trying to get a good night’s sleep? If you want sweet dreams, read on. by John Rogers, President, John’s Bedroom Barn

For over a quarter of a century now I’ve been searching for the perfect mattress system. I’ve listened to sales rep after sales rep telling me about their “latest and greatest, new and improved” products ad nauseam. On many an occasion I’ve bought these “latest and greatest” systems for my own stores, hoping each time that the product would live up to its hype. I’d conservatively guess that over the years we’ve spent over $150,000 on mattress systems that failed and warranties that didn’t work because of the fine print. And over the years we’ve listened to innumerable clients who are in the same boat. They’ve spent thousands of dollars on conventional mattress systems that failed weeks, months or a couple of years after their purchase, only to find that the terms of their warranty made it impossible to collect. What’s wrong with the mattress industry In the old days, mattress had quilted “comfort layers” both top and bottom. This meant we all had to flip our mattresses regularly in order to efficiently utilize both layers of topping. Now I never met anyone who enjoyed flipping their mattress, so it was inevitable that sooner or later someone would come up with a solution. This great day arrived in 2003 when manufacturers declared that the “no flip mattress” was the answer. “No more fighting with your bed! With our New and Improved Product, all you have to do is lie down and go to sleep” Sounds great, but were they really trying to save you extra work? No - they were trying to cut costs. Instead of quilting mattresses both top and bottom to provide you with two comfort layers, they saved a pile of money by only quilting the top. And because there’s only one quilted layer, guess what wears out twice as fast? You got it - your no-flip mattress. So it turns out that while the no-flip gimmick may have saved you some work, the real winners are the manufacturers who cut their costs by cutting quality. Why the warranties don’t work You can still get 15 - 20 year warranties on these new-

fangled mattresses, so it looks like your new no-flip mattress should last as long as your old one. But let’s take a look at the fine print. Old warranties used to protect you against the excessive softening of your mattress over time. New mattress warranties claim that up to 2 inches of visible height loss, or body impressions, are completely normal and so not warranted. What does that mean exactly? Here’s an example. We’ve all sat on a couch that’s old - you know, the kinds where you take a seat and your behind ends up lower then your knees. Have a look at the cushion when you climb out of the trough. Has it lost any height from its orginal size? Unlikely. But the top layer has lost all its ability to cushion you. It’s almost impossible to lose height on foam, which is what all mattresses are topped with, but that doesn’t mean the foam is doing the job you paid it to do. As the couch example demonstrates, just because your mattresses might look fine, it doesn’t mean that it will remain comfortable. But your warranty probably won’t cover you if it doesn’t. We have some solutions The mattresses in my stores are made exclusively for my stores according to our specifications. We don’t follow the industry by touting new gimmicks, cutting corners and writing warranties that protect us, not you. Instead, we use old-fashioned common sense coupled with great Canadian - made foams and we do a little backyard tinkering when we find a better way or a superior product. Our mattress can be made differently from side to side to accommodate different comfort preferences, usually at no additional cost. The mattresses can be flipped - easily! - and if components like the topping material do wear out, they can easily and inexpensively replaced. It’s not expensive! A good queen-size mattress from us starts at $499.99. Come in and see our mattress specialists and find out why we are “the home of a great night’s sleep:”.

www.johnsbedrooms.com 1707 Bowen Rd. Nanaimo 741-1777 841 Cliffe Ave. Courtenay 897-1666 Toll Free 1-800-663-5645

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Couples Care

Stay Together and Let Us Care for You

N LO O AB AS EI N U O K G G- R U H T N T BO ER E U M W RH C O AR O E D !

Couples Care in Astoria Mews Suites at Origin at Longwood

Couples Care at Astoria Mews Suites- it’s just what you’ve been looking for. We are pleased to announce the latest evolution in the Origin at Longwood community. Couples Care – Assisted Living support services in our Astoria Suites Assisted Living Neighbourhood are now available in larger suites to accommodate couples. Let us be the caregiver and enjoy the best Origin at Longwood Active Lifestyle Community has to offer - recreation, social programs and best of all - peace of mind. To find out more about our Couples Care in Astoria Mews Suites, please call 250-751-7755 or email us at hgoudreau@originlongwood.ca

LONG-TERM CARE SUITES TRIAL STAYS AVAILABLE

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250-751-7755 www.originlongwood.ca

Longwood Station

Brannen Lake

A Special Supplement to the Nanaimo News Bulletin

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Metral D

6205 Oliver Road (at Uplands) Nanaimo

Uplands Drive orth yN Hw nd Isla

Nanaimo Parkway

ACTIVE LIFESTYLE COMMUNITY

Hammond Bay Road

Ru th er

Woodgrove Centre

Turner Road

FULL SERVICE RENTALS ASSISTED LIVING SUITES

oad er R Oliv

Upla nds Driv e Nanaimo North Town Centre

Long Lake


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