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Interactive Customer Evaluation

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Direct Line

Direct Line

Comment Regarding Lights in front of Bldg. 618 :

I have been assigned to AIMD for the last 5 months and as I come into work in the morning I see that the lights outside the NAS Sigonella command building and PWD are never on. One of my shipmates was bite by a feral dog coming from that location and with the lights out this give the dogs a better chance to get closer to their potential victims before being seen! Not sure if anyone is aware since maybe no one is there during the hours of darkness. Thanks again for listening!

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Response:

We have received multiple ICE comments regarding the exterior lighting deficiencies around NAS II. Thank you for your forceful backup regarding the lighting in front of building 618 and the pass and ID office at NAS II. Public Works Department Sailors repaired the pass and ID lighting. Regarding the building 618, Public Works duty officers conducted an assessment of all the faulty lighting and submitted an updated work order to repair our exterior lighting on NAS II. This is another great example of a Sig Sailor taking action for the safety of our community!

Comments Regarding Marinai Yards:

Does anyone monitor the yards here? The grass in some yards is really tall and there isn’t very good upkeep. I have little kids and with all the talk of snakes and ticks this is a hazard and not according to housing policy. It’s not like people can’t say they aren’t home or have the time. Health safety should be a priority.

Response:

Thank you for bringing this issue up. Due to the COVID-19 pandemic and associated Italian lockdown restrictions, yard inspections were temporarily suspended. As we have moved into the easing of restrictions, Marinai family housing yard inspections have been re-instated as of Wednesday, May 20. Every Wednesday, inspectors go out and inspect the lawn maintenance.

The process for yard inspections is as follows. If your yard is not properly maintained, the first citation is a friendly reminder, the second is a written warning, and in rare instances third citation is a report to the offending resident’s chain of command.

Please continue to care for the government property under your care.

Bravo Zulu

BZ to PSD

I would like to thank the PSD Team. Had some issues and they fixed them with great customer service. Specifically would like to acknowledge PS3 Worrell outstanding help and follow-up. Thank you PS3!

BZ to NSF

Hooyah Security Sailors, I just wanted to say thank you to the Security Department. My wife and I were coming through the Naval Station One gate when a young woman standing the watch informed us that my wife’s ID card was about to expire. The Sailor was extremely professional and even showed us how to schedule an appointment with the personnel office online to get the ID renewed. Truly amazing, back in my day we would have been sent on our way with no notice. I appreciate the forwarding thinking and outstanding service!

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