Interactive Customer Evaluation

Comments Regarding NAS I Pool Entrance:

Why is there no open entrance into the food court from the NAS I pool area? Families should not have to completely leave the facilities in order to grab food or beverages for their families when there are SEVERAL points of entry that are consistently closed for no foreseeable reason. There is no longer construction in the area of the food court entrance so please reopen the facilities.

Response:

Thank you for your question regarding the NAS I pool. At the beginning of the summer, the door leading to Pizza Hut was left locked to ensure only one point of entry to the pool due to the COVID19-related capacity limitations. In addition, we needed to keep the area secure during pool slide construction. We appreciate your feedback, and we have reopened those doors during pool hours.

Comment Regarding NAS II ECP:

NAS 2 front entrance and the trucks that are parked in the southbound stop sign. The trucks are parked on the south side entrance to NAS 2, which has caused on multiple occasions the inability to see on coming traffic coming from the west side annex gate. This blockage impairs drivers ability to properly assess and see what/if there are vehicles coming. Having to inch midway past the stop sign to visibly see traffic is not only a danger to the driver but their passengers as well. This area should be assessed to either input additional stop signs for the east and west on flow of traffic or in put speed bumps to slow the traffic flow.

Response:

Thank you for this comment. We are aware of the difficulty posed by the trucks parking outside of the entrance to NAS II. We recently opened the brand new Visitor Control Center that allows for trucks to park in a safer place outside of the main roads, but educating drivers about this new traffic pattern is an ongoing process. Security is working to help direct trucks into the new waiting area, and we are exploring other options for improving the safety of that intersection. In the meantime, we urge all drivers to use the utmost care and caution when entering and exiting NAS II.

Comment Regarding NAS I Traffic

We received some comments regarding morning gate traffic at NAS I.

Response:

Switching to the DBIDS system for base access involved a period of adjustment, and occasional long waits at Entry Control Points were part of that process. As time has gone by, these delays have decreased, and the ECP sentries have had more training that has also improved the process. In addition, during the summer the number of sentries normally decreases in response to the reduced traffic thanks to school being out of session. In response to this issue, we have added another sentry in the mornings to help improve traffic flow. We are grateful to everyone for sticking with us as we make our base more secure, and we will continue to provide forceful backup to ensure we get people on base in a timely manner.

Bravo Zulu

BZ to MWR:

Bz to Kristen and MWR Fitness for softball!! We are glad sports are back!!

BZ to FFSC:

Just wanted to give a huge shoutout to the Sigonella SARC and Victim Advocate, Shannon and AJ. We got to meet them during class as they came in while still on leave just to meet us. They seem really cool, had high energy and passion and I can’t wait to work with them. Really wish they were also teaching the class (sailors in my command said AJ would be teaching, but then Shannon said she was on leave). Have heard nothing but positive things about the SAPR program here and excited to be a part of it.