Interactive Customer Evaluations & Bravo Zulus

Comments Regarding NAS I Annex Gate:

We received comments regarding the condition of the road at the NAS I Annex Gate.

Response:

Thank you for raising this issue. We are aware of the condition of the road and agree that it needs to be remedied. Work to repair the road is currently planned to take place over the summer to minimize impact during the school year, so we anticipate an improved driving experience by the fall. We know this road presents an inconvenience, and we appreciate your comment.

Comment Regarding Travel:

When are we going to have some discussion on the EU Vaccine Green Pass and how U.S. personnel can obtain one? Instead of trying to address these items early on and let people know they are being looked at, we wait till the last minute and frustration builds because all the other EU nations are issuing these and we as U.S. personnel, can’t figure out how to obtain one so we can travel.

Response:

Thank you for this question. We know there have been many changes to the travel rules recently, and they can be difficult to follow. We have been in communication with both the Italian government and the Embassy, and we’ve received some clarification to share. Although U.S. citizens are not eligible for the EU Green Pass, the Embassy confirmed that the vaccination card from the Centers for Disease Control will function as proof of immunization for the purposes of travel within Italy. Nevertheless, if you are planning to travel outside of Italy, we strongly suggest you check the requirements for each country as circumstances can change quickly.

BZ to PSD

Service was beyond great!!

BZ to FFSC

Cate Murphy was exceptionally helpful! She was very accommodating and provided excellent information and services!

BZ to MWR

Mr. Salvadio and Mr. Rivero were amazing. They are super helpful and were great with the children. Their service was impeccable. The facility was very clean. My family enjoyed the evening we spent. The bowling alley is a wonderful place for a good time with family and friends and when you have an excellent staff to help you it makes it that much better.

BZ to MWR:

I would like to personally thank Natale Salvadio from the bowling alley on NAS1 for their superb professionalism and attitude. They were beyond hospitable and had the perfect personality to accommodate customers and their requests. He held everyone in the bowling alley to the same standard and expectation which was extremely refreshing. Again he was amazing and I would like to see him be commended for his efforts. Thank you.

BZ to MVRO

I would like to thank Mr. Giuseppe Pironne at the MVRO for going out of his way to help me assist my customers at MAS with customs documentation. He helped clear a few of my customers documents while I was assisting other members. His service is greatly appreciated.